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Royal Air Maroc: Expert advice and recommendations

Expert travel writer Yulia Denisyuk shares all you need to know before booking a flight with Royal Air Maroc.
Yulia Denisyuk
August 29, 2024

Royal Air Maroc (AT) is the national air carrier in Morocco and one of the largest airlines in Africa. Operating out of Casablanca, it connects nonstop to several US cities like New York, Miami and Washington DC. While this airline has become part of the oneworld Alliance in recent years, the experience is inconsistent. Whether you’ll have a good flight depends on things like which class of service you fly or which airplane you get. Still, flying Royal Air Maroc is a good option in a few specific situations.

Why fly Royal Air Maroc?

While the average age of the AT fleet is just over a decade old, some of its airplanes have seen better days. In economy class, I’ve experienced worn-out seats and grimy cabins (the airline reportedly has plans to upgrade its fleet in the next few years).

Economy class service can be hit-or-miss. Check-in, boarding and deplaning are sometimes chaotic. Flights are often packed and the cabin crew is not always attentive to passengers’ needs.

Still, I fly Royal Air Maroc in a few specific scenarios. To start, it is the only airline connecting nonstop to Casablanca, one of the major cities in the northern part of Morocco. When planning a trip to Morocco, it is often the most convenient way to get there if you want to avoid layovers in behemoth airports like Heathrow or Charles de Gaulle.

The journey to Casablanca is also incredibly short. AT’s direct flight from JFK takes about 7 hours and its direct service from Miami is just over 8 hours. If you’re pressed for time on your trip or simply want to spend as little time as possible getting there, AT is an easy choice, with 3 caveats.

First, if your trip originates in 1 of the US cities on the AT route, its economy flight can be a short, if not particularly enjoyable, commute. If you’re flying from elsewhere in the US, you’re better off with choosing an airline with a more consistent experience.

Second, if you’re flying AT business class, the experience is decidedly better. In that scenario, it might make sense to connect to one of the AT departure cities in the US with American Airlines, then have a short flight over the Atlantic on AT’s business class.

Finally, choosing Royal Air Maroc can be a good option for oneworld Alliance loyal travelers (more on this below).

Fare classes

Royal Air Maroc has 2 main classes of service: economy and business. Within each class, there are several fares you can purchase, each with a set of restrictions and rules.

Economy class

For long-haul flights, AT offers 2 economy fare types: Eco Flex and Eco Serenity. Eco Flex is the cheaper option which includes carry-on and checked luggage. Seat selections, ticket changes and refunds are allowed for a fee. The higher-priced Eco Serenity includes seat selection, changes and refunds in the fare.

I recommend checking the fares on American Airlines first because booking with American sometimes results in better prices than booking with Royal Air Maroc. I’ve booked Eco Serenity fare before on American at a ~20% discount. Take note that American doesn’t call these fares the same. It has Main or Business cabin options, but Main is essentially Eco Serenity. American also doesn’t offer Eco Flex.

Business class

AT has 3 business fares: Essential, Flex and Serenity. The price variation between the 2 lowest tiers, Essential and Flex, is minimal. Serenity can cost up to 20% more than Flex. The difference between these 3 fares comes down to changes and refund policy. Essential doesn’t allow refunds and allows changes with fees. Flex allows changes for free and refund with fees. Serenity allows both changes and refunds for free.

If you’re planning to fly business, I have the same advice: check with American Airlines first. Similar to economy, AA doesn’t have the 3 business fare tiers. Instead, it offers what is essentially a Serenity fare at a decent discount. If booking with American, pay attention to refund policies: a fare with refund to travel credit is much cheaper than a fare with refund to original form of payment.

Booking a flight

Booking an AT flight is straightforward, especially if you’re originating from the US cities it serves. AT’s schedule varies depending on the city of origin. If you’re flying from New York, the airline operates 2 daily flights every day of the week. From Miami, AT flies 1 daily flight 4 times a week. From Washington DC, you’ll have 1 daily flight 6 times a week.

The same goes for return, so you’ll need to be flexible with your dates.

AT pre-flight experience

Online check-in is available on Royal Air Maroc flights to Morocco, but on the way back, you’ll need to check-in at the counter at Casablanca, so be sure to allocate enough time for this process.

Royal Air Maroc does not participate in the TSA precheck program. Clear, a biometrics security network, is usually a good alternative but be aware that at JFK, for example, AT operates out of Terminal 1, which does not offer Clear. Because of that, I usually plan for extra time for security when flying with AT.

While the boarding experience in the US has improved (perhaps due to AT joining the oneworld Alliance), it can still be quite hectic in Casablanca. In my experience, there is no boarding by zone, perhaps because passengers get to the plane by bus, rather than jetway bridge. Long wait times are not unusual and I recommend practicing patience for this part of the journey.

If you’re flying business class out of Casablanca, be aware that there is a separate boarding van for business passengers and often, you have to ask for it. I’ve missed this van in the past because the crew did not notify business passengers about this option at the gate. In theory, business passengers board first, while economy passengers wait in the bus on the tarmac.

Onboard Royal Air Maroc

Your onboard experience with AT will vary depending on which class of service you booked. Let’s look at each.

Economy

The AT economy seats are not particularly comfortable and have little legroom. I recommend packing extra comforts that can increase the cushioning (I bring a thick scarf and a pillow). If you’re flying the 787-8 Dreamliner, the smaller of the 2 Dreamliner models AT operates across the Atlantic, your seat pitch might be as tight as 30 inches. On the larger 787-9 model, the pitch is a standard 32 inches.

There is no wi-fi onboard AT flights, but the inflight entertainment options are decent - if you get a working screen, which was not always the case on my flights. The USB power outlets might be defective, so be sure to bring a portable phone charger as a back-up.

Business

Onboard the 787-9 model, the business class cabin features the now-popular reverse herringbone 1 - 2 - 1 configuration, while the 787-8 model has a more traditional 2 - 2 - 2 arrangement. The seats in both models are lie-flats, but the -9 model seats feel roomier and more comfortable.

If you have any flexibility in your dates, I recommend booking a flight that operates on the 787-9 model. These planes tend to be newer, with soothing LED mood lighting, beautiful cabin design and better seats. But be aware that plane type can always change at any time prior to take-off.

In business, I particularly enjoy the AT amenities kit, which include toiletries made in collaboration with a local producer, and the Moroccan mint tea, served out of the traditional silver teapot.

AT baggage woes

AT consistently ranks as one of the airlines most likely to lose your baggage. I often fly carry-on only, but especially so when I know I have an AT flight coming up. If you can swing it, consider leaving your baggage at home. If you must check bags, I recommend investing into the luggage tracker devices which will give you some peace of mind if your bags do get lost.

Oneworld Alliance

Since becoming part of the oneworld Alliance, Royal Air Maroc has added more ways for members to earn and redeem miles and earn loyalty points. And because Morocco has been recategorized from the African to the European region on the American Airlines network, booking award travel to Morocco and beyond is now over 20% cheaper.

As a oneworld Ruby status holder, I have several handy benefits with Royal Air Maroc, including priority check-in at AT’s business class counters and ability to book preferred seating. Sapphire flyers or higher get priority boarding, extra luggage allowance and access to business class lounges like the Royal Air Maroc lounge in Casablanca (not available for Priority Pass passengers).

To earn oneworld Alliance miles, you can use the American Airlines co-branded credit cards through its partnership with Citi. A number of other programs, like American Express Membership Rewards, offer a way to transfer points to partner programs like Etihad Guest, which awards AT travel.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

February

High season

September

Cheapest flight

$315
Best time to beat the crowds with an average 20% drop in price.
Most popular time to fly with an average 3% increase in price.
Flight from Miami to Barcelona-El Prat

FAQs about flying with Royal Air Maroc

  • What is Royal Air Maroc's carry-on size allowance?

    On board Royal Air Maroc flights, cabin baggage should not exceed 21x15x7in. If your hand luggage is bigger, the Royal Air Maroc assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Royal Air Maroc fly to?

    Royal Air Maroc offers direct flights to 85 cities in 47 different countries. Casablanca, Paris, and Madrid are the most popular cities covered by Royal Air Maroc.

  • What is Royal Air Maroc’s primary hub?

    Royal Air Maroc concentrates most of its flight operations in Casablanca.

  • How does KAYAK find such low prices on Royal Air Maroc flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Royal Air Maroc.

  • When are Royal Air Maroc plane tickets cheapest?

    Flight prices with Royal Air Maroc will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Royal Air Maroc is February, while the most expensive is September.

  • What’s the cheapest route that Royal Air Maroc flies?

    In the last 72 hours, the cheapest route flown by Royal Air Maroc found on KAYAK was from Al Hoceïma to Tétouan, with a price of $62 for a round-trip.

  • What are the most popular airports for Royal Air Maroc flights to depart from?

  • Is Royal Air Maroc part of an airline alliance?

    Yes, Royal Air Maroc is part of the oneworld airline alliance.

  • How many destinations does Royal Air Maroc fly to?

    In total, Royal Air Maroc flies to 88 destinations.

Top tips for flying with Royal Air Maroc

  • If you’re looking for the cheapest Royal Air Maroc tickets, then try to fly from Miami, where flights have been cheapest lately. The cheapest route from here available recently is to Barcelona-El Prat Airport, and cost $315.
  • The cheapest month for flights with Royal Air Maroc is February, while the most expensive is generally September.

Royal Air Maroc customer reviews

6.0
OkayBased on 473 verified guest reviews
5.8Entertainment
6.6Crew
5.8Food
6.1Boarding
6.1Comfort

Traveler rating:
Sort by:
V
10.0 Wonderful
BOS-JFK
Excellent
B
2.0 Poor
CMN-YYZ
Awful. Seats on this Dreamliner really uncomfortable with broken tables. No food selection availability in business class. Poor service. No engagement senior flight attendant spent more time applying make up then speaking to her guests. It appeared that the right side received a different level of service to the left when there were only 8 people. Worst flight I have ever had. A great way to ruin an outstanding two week with this return flight
M
10.0 Wonderful
CMN-BKO
Great
M
6.0 Okay
CMN-LIS
Flights were okay. Not bad, not good. On time and efficient. Planes are a bit old and run down, even the 787... Casablanca airport, HORRIBLE. no air conditioning, no power outlets, no clear signs to anywhere, old, unfriendly, no restaurants to speak of. Casablanca lounge, HORRIFIC No seats available most of the time, no power outlets working, no food, only water is offered, 1 shower available, unfriendly and inneficient people, no air conditioning, flies and bugs everywhere, extremely old seats and unconfortable. Although with some cleaning crew present, toilettes are .... not too clean.
V
10.0 Wonderful
LOS-CMN
Better entertainment
A
2.0 Poor
IAD-CMN
3 hour delay, very rude flight attendant the food was horrible.
B
6.0 Okay
CMN-LYS
Wait time was very long during boarding. We had to wait a while in the bus which was under the sun.
M
2.0 Poor
CMN-LHR
When the flight landed, it was still going towards the gate, when everybody got up. Nobody cared that the flight was still in "active taxi" mode. But seems like this is common on Air Maroc flights.
M
2.0 Poor
RAK-CMN
1. Boarding - Chaotic, no announcements. 2. Gate Agents - Don't care about anything. 3. Inflight - FA are good and cordial. 4. Landing - Everybody is in a rush to get out because of the crowding at immigration.
J
4.0 Mediocre
JFK-CMN
This is the worst seat that I ever sat on. The length and width are great but Super uncomfortable. We felt like sitting on marble.

Royal Air Maroc flight status

Thu 6/19

Royal Air Maroc route map - Which destinations does Royal Air Maroc fly to?

Find out which destinations you can fly to direct with Royal Air Maroc by entering your departure airport. If you want to know if Royal Air Maroc flies a certain route, enter both the departure and destination airport before hitting search.
Thu 6/19

All Royal Air Maroc flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
570Casablanca (CMN)Tunis (TUN)3h 0m
1410Casablanca (CMN)Laayoune (EUN)1h 45m
1422Casablanca (CMN)Dakhla (VIL)2h 20m
217Doha (DOH)Casablanca (CMN)7h 55m
216Casablanca (CMN)Doha (DOH)7h 25m
800Casablanca (CMN)London (LHR)3h 10m
1411Laayoune (EUN)Casablanca (CMN)1h 35m
801London (LHR)Casablanca (CMN)3h 20m
749Paris (ORY)Marrakech (RAK)3h 15m
781Paris (ORY)Rabat (RBA)2h 55m
740Marrakech (RAK)Paris (ORY)3h 0m
780Rabat (RBA)Paris (ORY)2h 40m
221Moscow (SVO)Casablanca (CMN)6h 15m
573Tunis (TUN)Casablanca (CMN)3h 15m
1423Dakhla (VIL)Casablanca (CMN)2h 0m
220Casablanca (CMN)Moscow (SVO)6h 5m
440Casablanca (CMN)Fez (FEZ)1h 10m
526Conakry (CKY)Casablanca (CMN)3h 45m
578Banjul (BJL)Casablanca (CMN)3h 20m
527Casablanca (CMN)Conakry (CKY)3h 55m
579Casablanca (CMN)Banjul (BJL)3h 35m
961Barcelona (BCN)Casablanca (CMN)2h 15m
960Casablanca (CMN)Barcelona (BCN)2h 5m
1447Errachidia (ERH)Casablanca (CMN)1h 15m
1446Casablanca (CMN)Errachidia (ERH)0h 59m
1452Casablanca (CMN)Nador (NDR)1h 35m
470Casablanca (CMN)Tangier (TNG)1h 20m
1453Nador (NDR)Casablanca (CMN)1h 35m
514Accra (ACC)Casablanca (CMN)4h 25m
561Algiers (ALG)Casablanca (CMN)2h 0m
560Casablanca (CMN)Algiers (ALG)1h 45m
215Casablanca (CMN)Sao Paulo (GRU)9h 40m
230Casablanca (CMN)Beijing (PKX)12h 20m
1418Laayoune (EUN)Las Palmas de Gran Canaria (LPA)0h 50m
214Sao Paulo (GRU)Casablanca (CMN)8h 55m
1419Las Palmas de Gran Canaria (LPA)Laayoune (EUN)0h 50m
231Beijing (PKX)Casablanca (CMN)14h 20m
229Tel Aviv (TLV)Casablanca (CMN)6h 5m
228Casablanca (CMN)Tel Aviv (TLV)5h 20m
1435Casablanca (CMN)Guelmim (GLN)1h 50m
1435Guelmim (GLN)Tantan (TTA)0h 50m
1435Tantan (TTA)Casablanca (CMN)1h 50m
547Casablanca (CMN)Niamey (NIM)3h 55m
802Casablanca (CMN)London (LGW)3h 10m
803London (LGW)Casablanca (CMN)3h 15m
425Casablanca (CMN)Agadir (AGA)1h 25m
507Douala (DLA)Yaoundé (NSI)0h 40m
290Luanda (LAD)Casablanca (CMN)6h 50m
603Marseille (MRS)Marrakech (RAK)2h 45m
735Marseille (MRS)Rabat (RBA)2h 25m
507Yaoundé (NSI)Casablanca (CMN)5h 30m
602Marrakech (RAK)Marseille (MRS)2h 35m
734Rabat (RBA)Marseille (MRS)2h 20m
1493Agadir (AGA)Dakhla (VIL)1h 50m
507Casablanca (CMN)Douala (DLA)5h 15m
1493Laayoune (EUN)Agadir (AGA)1h 10m
1493Dakhla (VIL)Laayoune (EUN)1h 5m
1439Al Hoceïma (AHU)Casablanca (CMN)1h 35m
1438Al Hoceïma (AHU)Tangier (TNG)1h 10m
1438Casablanca (CMN)Al Hoceïma (AHU)1h 35m
1439Tangier (TNG)Al Hoceïma (AHU)1h 5m
789Paris (CDG)Casablanca (CMN)3h 10m
788Casablanca (CMN)Paris (CDG)2h 55m
532Abidjan (ABJ)Casablanca (CMN)4h 20m
533Casablanca (CMN)Abidjan (ABJ)4h 25m
522Bamako (BKO)Casablanca (CMN)3h 15m
930Casablanca (CMN)Geneva (GVA)2h 55m
931Geneva (GVA)Casablanca (CMN)2h 55m
523Casablanca (CMN)Bamako (BKO)3h 20m
208Casablanca (CMN)Montreal (YUL)7h 30m
209Montreal (YUL)Casablanca (CMN)6h 40m
950Casablanca (CMN)Milan (MXP)3h 0m
951Milan (MXP)Casablanca (CMN)3h 10m
771Paris (ORY)Casablanca (CMN)3h 5m
554Lagos (LOS)Casablanca (CMN)4h 35m
770Casablanca (CMN)Paris (ORY)2h 50m
273Cairo (CAI)Casablanca (CMN)5h 50m
970Casablanca (CMN)Madrid (MAD)1h 45m
971Madrid (MAD)Casablanca (CMN)1h 50m
411Casablanca (CMN)Marrakech (RAK)1h 5m
410Marrakech (RAK)Casablanca (CMN)1h 0m
272Casablanca (CMN)Cairo (CAI)5h 20m
810Casablanca (CMN)Frankfurt am Main (FRA)3h 30m
248Casablanca (CMN)Jeddah (JED)6h 15m
1402Casablanca (CMN)Oujda (OUD)1h 45m
811Frankfurt am Main (FRA)Casablanca (CMN)3h 40m
249Jeddah (JED)Casablanca (CMN)7h 0m
1403Oujda (OUD)Casablanca (CMN)1h 45m
953Bologna (BLQ)Casablanca (CMN)3h 15m
952Casablanca (CMN)Bologna (BLQ)3h 0m
732Casablanca (CMN)Marseille (MRS)2h 30m
545Casablanca (CMN)Ouagadougou (OUA)3h 35m
968Casablanca (CMN)Valencia (VLC)2h 30m
733Marseille (MRS)Casablanca (CMN)2h 35m
969Valencia (VLC)Casablanca (CMN)2h 45m
422Agadir (AGA)Casablanca (CMN)1h 25m
985Málaga (AGP)Casablanca (CMN)1h 50m
984Casablanca (CMN)Málaga (AGP)1h 45m
218Casablanca (CMN)Washington, D.C. (IAD)8h 0m
219Washington, D.C. (IAD)Casablanca (CMN)7h 15m
510Nouakchott (NKC)Casablanca (CMN)2h 45m
664Agadir (AGA)Paris (ORY)3h 15m
515Casablanca (CMN)Accra (ACC)4h 30m
910Casablanca (CMN)Istanbul (IST)4h 25m
500Dakar (DSS)Casablanca (CMN)3h 5m
911Istanbul (IST)Casablanca (CMN)4h 50m
665Paris (ORY)Agadir (AGA)3h 30m
651Paris (ORY)Oujda (OUD)2h 40m
650Oujda (OUD)Paris (ORY)2h 35m
940Casablanca (CMN)Rome (FCO)3h 5m
941Rome (FCO)Casablanca (CMN)3h 20m
544Ouagadougou (OUA)Casablanca (CMN)3h 30m
652Fez (FEZ)Paris (ORY)2h 45m
653Paris (ORY)Fez (FEZ)2h 50m
667Paris (ORY)Tangier (TNG)2h 45m
666Tangier (TNG)Paris (ORY)2h 25m
266Libreville (LBV)Casablanca (CMN)5h 40m
851Amsterdam (AMS)Casablanca (CMN)3h 35m
679Brussels (BRU)Nador (NDR)2h 55m
850Casablanca (CMN)Amsterdam (AMS)3h 30m
501Casablanca (CMN)Dakar (DSS)3h 15m
1460Casablanca (CMN)Ouarzazate (OZZ)1h 50m
678Nador (NDR)Brussels (BRU)3h 0m
679Nador (NDR)Tangier (TNG)0h 55m
678Tangier (TNG)Nador (NDR)0h 50m
982Casablanca (CMN)Lisbon (LIS)1h 20m
818Casablanca (CMN)Manchester (MAN)3h 35m
983Lisbon (LIS)Casablanca (CMN)1h 25m
819Manchester (MAN)Casablanca (CMN)3h 25m
796Casablanca (CMN)Toulouse (TLS)2h 10m
797Toulouse (TLS)Casablanca (CMN)2h 20m
720Casablanca (CMN)Lyon (LYS)2h 45m
714Casablanca (CMN)Nice (NCE)2h 35m
944Casablanca (CMN)Turin (TRN)2h 50m
721Lyon (LYS)Casablanca (CMN)2h 50m
715Nice (NCE)Casablanca (CMN)2h 50m
945Turin (TRN)Casablanca (CMN)3h 5m
202Casablanca (CMN)New York (JFK)7h 50m
263Casablanca (CMN)Malabo (SSG)5h 20m
441Fez (FEZ)Casablanca (CMN)1h 10m
203New York (JFK)Casablanca (CMN)7h 5m
799Bordeaux (BOD)Casablanca (CMN)2h 20m
798Casablanca (CMN)Bordeaux (BOD)2h 15m
553Cotonou (COO)Lomé (LFW)0h 35m
553Lomé (LFW)Casablanca (CMN)4h 25m
511Casablanca (CMN)Nouakchott (NKC)2h 55m
833Brussels (BRU)Casablanca (CMN)3h 20m
832Casablanca (CMN)Brussels (BRU)3h 10m
553Casablanca (CMN)Cotonou (COO)4h 30m
593Bissau (OXB)Praia (RAI)1h 40m
593Praia (RAI)Casablanca (CMN)3h 35m
794Casablanca (CMN)Montpellier (MPL)2h 30m
593Casablanca (CMN)Bissau (OXB)3h 40m
795Montpellier (MPL)Casablanca (CMN)2h 35m
639Paris (CDG)Marrakech (RAK)3h 20m
724Casablanca (CMN)Strasbourg (SXB)3h 10m
638Marrakech (RAK)Paris (CDG)3h 15m
725Strasbourg (SXB)Casablanca (CMN)3h 15m
938Casablanca (CMN)Venice (VCE)3h 10m
939Venice (VCE)Casablanca (CMN)3h 25m
More flight routes

Royal Air Maroc contact information

Overview of Royal Air Maroc

Commencing scheduled flights in 1957, Royal Air Maroc is the official flag carrier of Morocco and is wholly owned by the government. It has RAM Express functioning as a subsidiary, which focuses on domestic services within Morocco as well as services to Spain and Portugal.

Departures are controlled out of its base in Casablanca, with flights extending throughout Africa, Europe, North America, Asia and South America. Flying to more than 45 countries across the globe, it is a major link between Africa and the rest of the world. It has a strong association with France, offering flights to 10 destinations across the country. Additional routes are made available via codeshare agreements with Etihad Airways, Turkish Airlines, Qatar Airways, Brussels Airlines and S7 Airlines, among others.

Royal Air Maroc has a fleet consisting of Boeing and Embraer aircraft. Boeing jets, such as the 787 series, are capable of traveling greater distances, while the Embraer airliners are ideal for short-haul flights with less than 100 passengers. The Boeing 737-800 is the most commonly flown model. Morocco’s five-pointed star features on the tail of the fleet, while several planes also feature special Wings of African Art decorations.

Passengers can choose between Economy and Business Class when flying with Royal Air Maroc. The Business Class section has leather seats that have a massage function, relieving the tension that comes with travel. An amenity kit with moisturizer, socks and hand gel is also provided. Dietary requirements can be catered to regardless of whether you are flying Economy or Business Class, with special meals including gluten free, diabetic and salt-free.

Everything you need to know about Royal Air Maroc flights

Royal Air Maroc information

IATA CodeAT
Routes224
Top routeParis Orly Airport to Casablanca
Airports served88
Top airportCasablanca Mohamed V
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.