Royal Air Maroc (AT) - Read Reviews & Book Flights

IATA Code	AT
Routes	300
Top Route	Casablanca Mohamed V to Paris Orly
Airports Served	103
Top Airport	Casablanca Mohamed V

Recent Reviews

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boarding process

connecting flight

flight attendants

lost luggage

poor customer service

flight crew

worst airline

food was good

good service

rude staff

great flight

service was good

food service

delayed over three hours

hotel room

9.6

Pros: Food was delicious and crew was serviable.

Cons: Clean the toilets more regularly.

Reviewed May 2019

review from
9.6

Pros: Crew was performing properly. My special meal was very delicious. Thanks

Cons: Clean the toilets more regularly, and manage noisy adults. I suggest adding penalties to passengers that cause disturbance for others. There was a loud dispute near my seat.

Reviewed May 2019

review from
4.3

Pros: nothing was great!

Cons: Offer food and beverages to everyone

Reviewed May 2019

review from
10.0

It was smooth flight

Pros: Service ,staff

Reviewed May 2019

review from
10.0

Pros: The food, free eye mask and socks

Reviewed May 2019

review from
4.3

Cons: They lost everyones bags on the flight.

Reviewed May 2019

review from
9.0

Pros: The plane was on time, boarding was smooth and the seats were comfortable, again.

Cons: There was no personal entertainment system. However, they had screens fold down from the sealing and showed some cartoons and very old silent movies.

Reviewed May 2019

review from
9.3

Pros: Flights were on time, boarding was smooth and there was enough legroom.

Cons: The selection of movies and TV-shows was comparably small.

Reviewed May 2019

review from
6.0

Cons: One of my luggage was badly damaged.

Reviewed May 2019

review from
4.3

Pros: Gate agents and Flight Crew were friendly

Cons: Everything else

Reviewed Apr 2019

review from
7.0

Pros: The crew was nice, the entertainment was very good.

Cons: When boarding passengers it should be a bit more organized. Should offer a vegetarian dinner, it was only chicken or beef option.

Reviewed Apr 2019

review from
2.0

Pros: The flight was overbooked so we had to wait 30-40 minutes so we could have our boarding passes. The line was super long and the waiting time was a lot.

Cons: The airline should be better organized. I arrived very early at the airport and I almost missed the flight because of the airline and customs.

Reviewed Apr 2019

review from
4.6

Pros: Lost baggage....day 3 STILL no update.

Reviewed Apr 2019

review from
5.6

Pros: Yes, seats comfortable

Cons: Requested vegetarian meal which was horrible

Reviewed Apr 2019

review from
10.0

Pros: The crew seemed to get frustrated at times, not really personable, but not mean. Seats were comfortable, entertainment was good. Food was ok

Reviewed Apr 2019

review from
3.6

Pros: The boarding was fast

Cons: The customs and passport control

Reviewed Apr 2019

review from
2.0

Pros: Crews very bad if u asking for something. Nobady care of you

Cons: Everything needs to be better

Reviewed Apr 2019

review from
2.3

Cons: Nothing Everything was bad specially the crew

Reviewed Apr 2019

review from
4.3

Pros: Amenities

Cons: Delayed flight

Reviewed Apr 2019

review from
3.6

Pros: Leg room was good

Cons: We were prevented from bringing water on board and then only provided with small glasses three times during the long flight.

Reviewed Mar 2019

review from
8.8

Pros: Crew did a great job, they were very courteous friendly and professional. Also I was very pleasantly surprised to see no baggage fees!

Reviewed Mar 2019

review from
2.0

Pros: Nothing

Reviewed Mar 2019

review from
5.2

Pros: Crew was nice.

Cons: An hour late departing London, which caused our bags not to make our connecting flight to Agadir. We had to make a trip to the airport to pick it up the following afternoon.

Reviewed Mar 2019

review from
2.0

Cons: My son got to the kiosk and they told him the flight was boarded and he missed the flight. They offered him a ticket for 380 dollars which he did not have to leave Friday two days later. Fortunately I was on the phone and bought a ticket on line. What can be done? Why must we pay for others mistakes

Reviewed Mar 2019

review from
8.0

Pros: Great crew! The food was good. Good entertainment options.

Cons: Boarding was a bit unorganized

Reviewed Mar 2019

review from
5.3

Cons: Sat on runway for 3 hours

Reviewed Mar 2019

review from
6.0

Cons: Seats were uncomfortable for anyone tall and they were very hard. Dirty pillow no cover. Food very disappointing.

Reviewed Mar 2019

review from
2.0

Pros: Nothing is fine , food is shity

Reviewed Mar 2019

review from
10.0

Pros: The crew was friendly and polite and the seat was so confortable.

Cons: The boarding was little bit long if they could make little faster will be appreciated.

Reviewed Feb 2019

review from
8.0

Pros: Great seats with ample space! Crew was very attentive.

Cons: Boarding seemed bit chaotic ..... no onboard entertainment .

Reviewed Feb 2019

review from
4.6

Cons: The business class seats were not comfortable. The volume on my tv was not working . Food was dry and bland. The dressing to the salad was so thick it didn’t come out of the bottle .

Reviewed Feb 2019

review from
3.3

Cons: Leaving on time would have been better than 1.5 hours of delay. The food was poor. When I checked in online, the airplane map was totally different from Imthe plane we boarded. So selected a seat with no rows in front of me and I unded up with normal rows.

Reviewed Feb 2019

review from
8.0

Pros: Crew very average need to respond well to passengers

Cons: Crew to respond faster and efficient with beautiful smile

Reviewed Jan 2019

review from
5.0

Cons: Smiling faces and patience.

Reviewed Jan 2019

review from
7.3

Cons: I do not have until now one of my laggage

Reviewed Jan 2019

review from
5.3

Pros: Flight was okay for a 2 hour distance.

Cons: Why bothering having an in-flight Sky-RAM Player app if it never works. Tried to connect ALL FLIGHT but no chance

Reviewed Jan 2019

review from
8.6

Good flight

Pros: The crew was prodessional.

Cons: We could not get assistance online for wheel chair assistance.

Reviewed Jan 2019

review from
5.3

Late boarding from CMN to CKY

Pros: The pilot flew very fast to make up for time lost.

Cons: We boarded late at casa. Very unconfortable.

Reviewed Jan 2019

review from
6.3

Pros: Flight on time. No turbulence.

Cons: No entertainment. Food was a mini ham sandwich and a cake. Plane furniture is getting old.

Reviewed Jan 2019

review from
8.3

The airport is frightening

Pros: The flight is great once you are through security.

Cons: The airport experiance is not for the faint of heart

Reviewed Jan 2019

review from
8.6

Civilized but disorganized

Pros: Security seems paramount to them

Cons: Dont think the left hand knows what the right hand is doing... showed my passport 5 times to get on the plane

Reviewed Jan 2019

review from
8.0

Plesantly Surprised!

Pros: I was terrified after reading reviews for Royal Moroc Air. Every aspect of the flight went well. Baggage check in was smooth. Boarding the flight was the same. The plane was new, clean and spacious. The crew were courteous and professional. My bag was waiting when I arrived to baggage claim.

Cons: Thankfully, nothing bad to report.

Reviewed Jan 2019

review from
2.3

The worst Airline cpany

Pros: Staff unwelcoming and rude. Poor service.

Cons: Overall the communication, service and the comfort are poor from checking in to arrival.

Reviewed Jan 2019

review from
10.0

The crew was very friendly

Pros: Easy and quite flight

Reviewed Jan 2019

review from
10.0

Nice

Pros: Everything

Cons: Nothing

Reviewed Jan 2019

review from
6.0

Ugly trip

Pros: Nothing

Cons: V poor hospitality and i was treated like a prisoner during my 1 nt trnsit at casablanka airport before my flight to jfk Also I didnt receive my 2 bags at jfk airport and till now i didnt hear from them till now I wish that anyone can help find my bags. I will never book on royal ait maroc again

Reviewed Jan 2019

review from
7.6

Unfortunately the only game in town between North America - Casablanca

Pros: Food was better than average as airline food goes, attentive cabin crew, professional, good selection of movies, music for entertainment. New Boeing 789 Dreamliner, excellent condition/shape, clean interior.

Cons: Poor choice of cabin music prior to take-off and post-landing. Boarding is chaotic at best - mob boarding, like sardines on buses to airplane, then long wait till getting on board and loading overhead bins. Should load aircraft from back to front and with clear defined zones! Bathrooms did degrade as the flight progressed unfortunately.

Reviewed Jan 2019

review from
8.0

Pros: New plane and good pilot - smooth take off/landing

Cons: Delayed departure, long boarding process, and unfortunately my entertainment system was not working

Reviewed Jan 2019

review from
2.0

Awful

Cons: Flight was delayed 7 hours, the flight crew never arrived, communication was nonexistent. I missed my connection in Rome and have now lost a lot of money for car rental, hotel that I can’t use tonight.

Reviewed Jan 2019

review from
4.0

Horrible experience

Pros: The on flight entertainment was okay. But the headphone jack was faulty.

Cons: It took us about 2 hours since we landed to finally get a hotel for our 13-hour layover. Then the attendant left outside to figure out transportation to the hotel which was an hour away from the airport. The hotel was filthy to the point that I didn't even feel like using their bathroom. Even the flight attendants we're horrible, they never responded to the ask for assistance indicator. I had to get up to get their attention. Never flying this airline again.

Reviewed Jan 2019

review from
10.0

Cons: Good service good flight

Reviewed Dec 2018

review from
4.8

Bad ticket agents in Lyon

Pros: Inhospitable. No customer service.

Reviewed Dec 2018

review from
7.3

Crew's attitude

Pros: Timeliness of food and cleaning up.

Cons: Crew's short patience with customers

Reviewed Dec 2018

review from
6.0

Pros: Pleasant crew. Food decent.

Cons: Seats uncomfortable. Very hard to sleep

Reviewed Dec 2018

review from
6.0

You guys care only about big cities?

Cons: This flight was excellent, but the in the flight from Monrovia to Casablanca the Captain was smoking in the bathroom!!!! That’s insane....

Reviewed Dec 2018

review from
4.0

Pros: direct flight, good timings

Cons: poor planes, poor service, bad food

Reviewed Dec 2018

review from
9.6

Great flight!

Pros: Loved the food, the people, the games, the accommodations. A lot.

Cons: No WiFi.

Reviewed Dec 2018

review from
4.0

Pros: There were great movies and games.

Cons: Then boarding process wasn’t organized. The food was nasty. The space between seats were minimal

Reviewed Nov 2018

review from
7.0

Pros: Smooth flight, on time departure. Brought own food, stuff on plane is bad.

Cons: Paid for preselected seat in front part of plane, but got assigned to seat in the rear when I checked in on the airport, was there 3 hours before flight. No online check-in for this flight.

Reviewed Nov 2018

review from
2.0

Cons: Service was poor and the flight got delayed

Reviewed Nov 2018

review from

9.6

Pros: Food was delicious and crew was serviable.

Cons: Clean the toilets more regularly.

Reviewed May 2019

review from
9.6

Pros: Crew was performing properly. My special meal was very delicious. Thanks

Cons: Clean the toilets more regularly, and manage noisy adults. I suggest adding penalties to passengers that cause disturbance for others. There was a loud dispute near my seat.

Reviewed May 2019

review from
10.0

It was smooth flight

Pros: Service ,staff

Reviewed May 2019

review from
10.0

Pros: The food, free eye mask and socks

Reviewed May 2019

review from
9.0

Pros: The plane was on time, boarding was smooth and the seats were comfortable, again.

Cons: There was no personal entertainment system. However, they had screens fold down from the sealing and showed some cartoons and very old silent movies.

Reviewed May 2019

review from
9.3

Pros: Flights were on time, boarding was smooth and there was enough legroom.

Cons: The selection of movies and TV-shows was comparably small.

Reviewed May 2019

review from
10.0

Pros: The crew seemed to get frustrated at times, not really personable, but not mean. Seats were comfortable, entertainment was good. Food was ok

Reviewed Apr 2019

review from
8.8

Pros: Crew did a great job, they were very courteous friendly and professional. Also I was very pleasantly surprised to see no baggage fees!

Reviewed Mar 2019

review from
10.0

Pros: The crew was friendly and polite and the seat was so confortable.

Cons: The boarding was little bit long if they could make little faster will be appreciated.

Reviewed Feb 2019

review from
8.6

Good flight

Pros: The crew was prodessional.

Cons: We could not get assistance online for wheel chair assistance.

Reviewed Jan 2019

review from
8.6

Civilized but disorganized

Pros: Security seems paramount to them

Cons: Dont think the left hand knows what the right hand is doing... showed my passport 5 times to get on the plane

Reviewed Jan 2019

review from
10.0

The crew was very friendly

Pros: Easy and quite flight

Reviewed Jan 2019

review from
10.0

Nice

Pros: Everything

Cons: Nothing

Reviewed Jan 2019

review from
10.0

Cons: Good service good flight

Reviewed Dec 2018

review from
9.6

Great flight!

Pros: Loved the food, the people, the games, the accommodations. A lot.

Cons: No WiFi.

Reviewed Dec 2018

review from

7.0

Pros: The crew was nice, the entertainment was very good.

Cons: When boarding passengers it should be a bit more organized. Should offer a vegetarian dinner, it was only chicken or beef option.

Reviewed Apr 2019

review from
8.0

Pros: Great crew! The food was good. Good entertainment options.

Cons: Boarding was a bit unorganized

Reviewed Mar 2019

review from
8.0

Pros: Great seats with ample space! Crew was very attentive.

Cons: Boarding seemed bit chaotic ..... no onboard entertainment .

Reviewed Feb 2019

review from
8.0

Pros: Crew very average need to respond well to passengers

Cons: Crew to respond faster and efficient with beautiful smile

Reviewed Jan 2019

review from
7.3

Cons: I do not have until now one of my laggage

Reviewed Jan 2019

review from
8.3

The airport is frightening

Pros: The flight is great once you are through security.

Cons: The airport experiance is not for the faint of heart

Reviewed Jan 2019

review from
8.0

Plesantly Surprised!

Pros: I was terrified after reading reviews for Royal Moroc Air. Every aspect of the flight went well. Baggage check in was smooth. Boarding the flight was the same. The plane was new, clean and spacious. The crew were courteous and professional. My bag was waiting when I arrived to baggage claim.

Cons: Thankfully, nothing bad to report.

Reviewed Jan 2019

review from
7.6

Unfortunately the only game in town between North America - Casablanca

Pros: Food was better than average as airline food goes, attentive cabin crew, professional, good selection of movies, music for entertainment. New Boeing 789 Dreamliner, excellent condition/shape, clean interior.

Cons: Poor choice of cabin music prior to take-off and post-landing. Boarding is chaotic at best - mob boarding, like sardines on buses to airplane, then long wait till getting on board and loading overhead bins. Should load aircraft from back to front and with clear defined zones! Bathrooms did degrade as the flight progressed unfortunately.

Reviewed Jan 2019

review from
8.0

Pros: New plane and good pilot - smooth take off/landing

Cons: Delayed departure, long boarding process, and unfortunately my entertainment system was not working

Reviewed Jan 2019

review from
7.3

Crew's attitude

Pros: Timeliness of food and cleaning up.

Cons: Crew's short patience with customers

Reviewed Dec 2018

review from
7.0

Pros: Smooth flight, on time departure. Brought own food, stuff on plane is bad.

Cons: Paid for preselected seat in front part of plane, but got assigned to seat in the rear when I checked in on the airport, was there 3 hours before flight. No online check-in for this flight.

Reviewed Nov 2018

review from

4.3

Pros: nothing was great!

Cons: Offer food and beverages to everyone

Reviewed May 2019

review from
4.3

Cons: They lost everyones bags on the flight.

Reviewed May 2019

review from
6.0

Cons: One of my luggage was badly damaged.

Reviewed May 2019

review from
4.3

Pros: Gate agents and Flight Crew were friendly

Cons: Everything else

Reviewed Apr 2019

review from
2.0

Pros: The flight was overbooked so we had to wait 30-40 minutes so we could have our boarding passes. The line was super long and the waiting time was a lot.

Cons: The airline should be better organized. I arrived very early at the airport and I almost missed the flight because of the airline and customs.

Reviewed Apr 2019

review from
4.6

Pros: Lost baggage....day 3 STILL no update.

Reviewed Apr 2019

review from
5.6

Pros: Yes, seats comfortable

Cons: Requested vegetarian meal which was horrible

Reviewed Apr 2019

review from
3.6

Pros: The boarding was fast

Cons: The customs and passport control

Reviewed Apr 2019

review from
2.0

Pros: Crews very bad if u asking for something. Nobady care of you

Cons: Everything needs to be better

Reviewed Apr 2019

review from
2.3

Cons: Nothing Everything was bad specially the crew

Reviewed Apr 2019

review from
4.3

Pros: Amenities

Cons: Delayed flight

Reviewed Apr 2019

review from
3.6

Pros: Leg room was good

Cons: We were prevented from bringing water on board and then only provided with small glasses three times during the long flight.

Reviewed Mar 2019

review from
2.0

Pros: Nothing

Reviewed Mar 2019

review from
5.2

Pros: Crew was nice.

Cons: An hour late departing London, which caused our bags not to make our connecting flight to Agadir. We had to make a trip to the airport to pick it up the following afternoon.

Reviewed Mar 2019

review from
2.0

Cons: My son got to the kiosk and they told him the flight was boarded and he missed the flight. They offered him a ticket for 380 dollars which he did not have to leave Friday two days later. Fortunately I was on the phone and bought a ticket on line. What can be done? Why must we pay for others mistakes

Reviewed Mar 2019

review from
5.3

Cons: Sat on runway for 3 hours

Reviewed Mar 2019

review from
6.0

Cons: Seats were uncomfortable for anyone tall and they were very hard. Dirty pillow no cover. Food very disappointing.

Reviewed Mar 2019

review from
2.0

Pros: Nothing is fine , food is shity

Reviewed Mar 2019

review from
4.6

Cons: The business class seats were not comfortable. The volume on my tv was not working . Food was dry and bland. The dressing to the salad was so thick it didn’t come out of the bottle .

Reviewed Feb 2019

review from
3.3

Cons: Leaving on time would have been better than 1.5 hours of delay. The food was poor. When I checked in online, the airplane map was totally different from Imthe plane we boarded. So selected a seat with no rows in front of me and I unded up with normal rows.

Reviewed Feb 2019

review from
5.0

Cons: Smiling faces and patience.

Reviewed Jan 2019

review from
5.3

Pros: Flight was okay for a 2 hour distance.

Cons: Why bothering having an in-flight Sky-RAM Player app if it never works. Tried to connect ALL FLIGHT but no chance

Reviewed Jan 2019

review from
5.3

Late boarding from CMN to CKY

Pros: The pilot flew very fast to make up for time lost.

Cons: We boarded late at casa. Very unconfortable.

Reviewed Jan 2019

review from
6.3

Pros: Flight on time. No turbulence.

Cons: No entertainment. Food was a mini ham sandwich and a cake. Plane furniture is getting old.

Reviewed Jan 2019

review from
2.3

The worst Airline cpany

Pros: Staff unwelcoming and rude. Poor service.

Cons: Overall the communication, service and the comfort are poor from checking in to arrival.

Reviewed Jan 2019

review from
6.0

Ugly trip

Pros: Nothing

Cons: V poor hospitality and i was treated like a prisoner during my 1 nt trnsit at casablanka airport before my flight to jfk Also I didnt receive my 2 bags at jfk airport and till now i didnt hear from them till now I wish that anyone can help find my bags. I will never book on royal ait maroc again

Reviewed Jan 2019

review from
2.0

Awful

Cons: Flight was delayed 7 hours, the flight crew never arrived, communication was nonexistent. I missed my connection in Rome and have now lost a lot of money for car rental, hotel that I can’t use tonight.

Reviewed Jan 2019

review from
4.0

Horrible experience

Pros: The on flight entertainment was okay. But the headphone jack was faulty.

Cons: It took us about 2 hours since we landed to finally get a hotel for our 13-hour layover. Then the attendant left outside to figure out transportation to the hotel which was an hour away from the airport. The hotel was filthy to the point that I didn't even feel like using their bathroom. Even the flight attendants we're horrible, they never responded to the ask for assistance indicator. I had to get up to get their attention. Never flying this airline again.

Reviewed Jan 2019

review from
4.8

Bad ticket agents in Lyon

Pros: Inhospitable. No customer service.

Reviewed Dec 2018

review from
6.0

Pros: Pleasant crew. Food decent.

Cons: Seats uncomfortable. Very hard to sleep

Reviewed Dec 2018

review from
6.0

You guys care only about big cities?

Cons: This flight was excellent, but the in the flight from Monrovia to Casablanca the Captain was smoking in the bathroom!!!! That’s insane....

Reviewed Dec 2018

review from
4.0

Pros: direct flight, good timings

Cons: poor planes, poor service, bad food

Reviewed Dec 2018

review from
4.0

Pros: There were great movies and games.

Cons: Then boarding process wasn’t organized. The food was nasty. The space between seats were minimal

Reviewed Nov 2018

review from
2.0

Cons: Service was poor and the flight got delayed

Reviewed Nov 2018

review from

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