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The aircraft was old and they need to fix their entertainment system. The announcers were barely audible.Good food, warm crew. Overall, it was okay

Our flight was delayed taking off by an hour then we sat, with the seatbelt light on, for another hour. There was not enough overhead baggage space so there was a lot of arguing and jostling people around. There was not enough leg room to sit comfortably and the seats were very narrow, even for a thin person like myself. We were served bread with cheese, a mini muffin and a child size yogurt. The only good thing about the flight was that it was short. At the airport, we had to ride a bus to the terminal upon arrival.

I didn’t fly

First off I had to print out the health form at London and it cost 6.00 US dollars .The airline should provide this . Second the airline upon checking in said they didn’t have my suitcase that I checked in and I must go back to British Airways to find out . RAM had no idea where my bag was even though they had assured me the bag would make its way to my final destination . Third the plane was dirty, and no TVs for the long 4 hour flight. Definitely would not recommend flying RAM.

Pilots

Never travel royal Maroc airlines again

The was never available

Terrible food and crew was not friendly

The crew handleding the families with small children.

The crew was trying their best during the flight, but the boarding process was a mess. Taking away water bought at the airport from families and children at a hot gate with no AC is illogical and unacceptable. The water was bought after 3 security checks and the boarding process takes an hour during which toddlers have to stand in lines while no one else is boarding. in the meantime a RAM official is allowed to walk in the gate holding his water bottle. Someone needs to explain why people can't keep their water bought at the airport during the boarding process. Passengers can be asked to leave their waters behind once they are asked to walk into the plane not while they are waiting. Also, not only people were hot and thirsty while waiting for boarding, but they also had to sit in the middle of screaming and unhappy children crying because they are hot and thirsty. The boarding process was inhumane and needs to be organized in a much better way. It is also very ironic to ask passengers to keep their 6 feet distance while the plane is overbooked and all seats are filled. Based on my experience with RAM on my last trip, I would not recommend it to friends and people I care about.

Worst airline ever, very poor customer service, rude employees, dirty plane.

Pros: The middle seat wasn't occupied

Cons: The US security check took about 30 minutes as they had to call a bomb-sniffing dog for the candles we bought. Note that they don't allow you to bring beverages bought at the airport, post-security check, onto the airplane. My seat was dirty from the prior flight when I got there. The steward came over and wiped it down with a wet wipe. We used the blanket to cover the middle seat as it was just as dirty. The food is barely edible, the movie selection is poor. They didn;t hand out any of the normal arrival forms for the US.

Pros: It got us to Casablanca. Should have taken a car though

Cons: The plane sat on the runway at over 100 F and the A/C was not on. They barely started it once we were in the air

Pros: Nothing to like aboie this flight , my worst night mare . They are all corrupted I was told to pay for the trip I already paid for. The plain had an engine failure, I could not reach Casablanca for my next flight

Cons: Refund!!!!

Pros: I liked nothing about this airline. Lucky I am life… Just when we took off , the pilot announced an engine failure, we returned to Marrakech airport waiting for information instead we were walked around the another from gate to gate, yet still no information. At 3:30 PM we were told that there is no flight that day. They put us in hotel at 8:30 PM. I am at the hotel at this time without information regarding the next flight . This is the worst airline I ever used in my life, not even some sort of customer service.

Cons: Expel ROYAL AIR MAROC from your list of offers Punish them for treating travelers like garbage. I expect a refund from the price I paid

Cons: Serve better food