Daily cleaning, installation of cabin HEPA filters on flights from North Carolina to Baden-Wurttemberg
|January||Best time to beat the crowds with an average 4% drop in price.|
|June||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$1,104||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Crew was wonderful. Comfortable seat with nice meal. Overall loved it"
Pros: "Amazing crew, seats were super confortable. Overall top experience !"
Pros: "crews are ok. but they run out chicken entre. awful."
Cons: "entertainment was poor. use remote control, really."
Pros: "Sevaral bathrooms available. Flight attendant wotj good attitude"
Cons: "Boarding process"
Pros: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Cons: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."
Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."
Cons: "they cancelled by booking just before hour depature.."
Pros: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Cons: "WC size (too small) and location ( way too close to flight staff and food section)"
Pros: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"
Pros: "The crew, the seat and catering"
Pros: "The airplane and clean"
Cons: "The seats destination between them very small"
Pros: "Houston check in counters need to be added."
Cons: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."
Pros: "Food was quite good along with service"
Cons: "No entertainment or tv monitors - 6 hours of no movies!!!"
Pros: "Museum of Islamic Art,"
Pros: "Behavior of the crews"
Cons: "Not enough leg room"
Cons: "It was too cold in the plane."
Cons: "Cramped and full flight with no entertainment. Stewardesses were also talkin too much among themselves."
Cons: "I requested a chicken meal and I told the steward that I would wait because he did not have anymore at that moment. He never came back until it was time to pick up trash. I proceeded to tell him I never got the main course, he apologized and told me that there was only an egg entree left. I went ahead and took it, then as a way to apologize he offered to get me a piece of fruit, a banana. I accepted but he never came back with it. It was not a big deal but I did not appreciate being offered something and then no follow up. Next time do not offer something and then not follow through."
Pros: "Food was excellent. Service was excellent."
Cons: "Entertainment was limited."
Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Pros: "Crew were good, food was decent"
Cons: "Equipment/electronics was a bit dated."
Pros: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Cons: "More shower stalls in the business class lounge."
Pros: "It's was good"
Cons: "The plane from Qatar to Nairobi new modern plane needed"
Pros: "outstanding crew -- particularly one flight attendant."
Cons: "Length of flying time -- not airlines fault. Could be more space"
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Pros: "It was comfortable flight with a friendly crew."
Pros: "Personal courteous service"
Cons: "Quality of food"
Pros: "I like everything about the flight"
Cons: "Flight was very long"
Pros: "Food OK"
Cons: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Pros: "Everything from courtesy, to very good food, and a clean flight."
Cons: "The electronics ban on US-bound flights was handled poorly in Doha, resulting in multiple passes through the security check for many passengers, including two in my party. It left a bad impression that lingered, unfortunately."
Pros: "On time departure and nice group of crews"
Cons: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."
Pros: "The older style seats are actually more comfortable for taller and larger people."
Cons: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Pros: "Everything else"
Cons: "Too much air condition... cold!!"
Pros: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Cons: "Everything was all set. Only shortcoming was No free wifi"
Pros: "Cabin crew friendly and efficient, great service"
Cons: "No lie flat seats."
Pros: "Attention to detail and attentiveness of the staff was par excellence in the business class"
Cons: "Boarding in India is never smooth, no difference here"
Pros: "It was a good flight. I'd give it 4 of 5 stars."
Pros: "I was able to sit with my family - Our original seats were not together"
Cons: "Food choice"
Cons: "qatar airlines has some old airplanes foods are not good"
Pros: "As always, Qatar Airways has new planes, comfortable seats, clean atmosphere, and pretty good leg spaces. They fly on time and land on time."
Cons: "1. Food - It was not that great, especially if you are allergic to cold. It applies to asthmatic patients like me. You have very limited choices. The only hot item in my whole tray was "chicken mixed rice". Everything else from yoghurt to fruits went waste. Can we have HOT FOODS for people like me? 2. Flight Attendants - It seemed that the flight attendants were not so experienced at handling customers. Plus, several of them had poor English. That would have been okay if they had patience to listen to me slowly. But, they seemed to be in hurry and not wait enough to understand my request properly. I was asking HOT WATER and they were repeatedly handing me COLD WATER. Plus, they could see me breathing heavily and feeling great discomfort. Nobody asked me 'ARE YOU OKAY?". It seemed, they didn't care for customers like me. I found a serious lack of CUSTOMER RESPONSIVENESS, forget PRO-ACTIVENESS among several flight attendants. Finally, I found an example of SNOBBERY in the plane. A flight attendant was asking a couple sitting next to me to fill up the FEEDBACK FORM. They looked like from Middle East but were British citizens. They didn't talk to me even though I volunteered at frist to introduce myself. The lady was especially rude to me. They were dressed like high class folks. That's it. They neither represented the hundreds of passengers, especially Indians, in the Economy Cabin, nor were they friendly to fellow passengers. It left me with a feeling that Qatar Airways attendants were judging a book by cover and asking the wrong persons to fill the form who didn't really represent their majority customers for that cabin."
Cons: "Because they lost my begs and don't have clothes to wear. Me and my wife had a worst experience with Qatar Airlines and never take that in future."
Cons: "My credit card was processed and I dint receive my e-ticket. i couldn't travel and my money is taken out of my card."
Pros: "Check was extremely slow & delayed"
Pros: "On Times"
Cons: "Less people on board"
Pros: "COVID safety measures"
Cons: "There was no in-flight entertainment via Gogo app / Delta Studio."
Cons: "Mechanical issue put us out late, then weather kept us circleing for another 45 minutes. Spent the night at msp had to fly out the next day to final destination."
Cons: "Seats are too small"
Pros: "The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC."
Cons: "I honestly cannot think of anything."
Pros: "Nothing to like."
Cons: "Cabin was way too hot despite complaining multiple times. Wi-Fi didn’t work the whole flight. The entertainment system was down. Seats uncomfortable. Inept crew. Worst flight I’ve ever taken."
Pros: "Nice smooth flight."
Cons: "Tiny seats. No entertainment offered."
Pros: "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Cons: "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."
Pros: "On time"
Pros: "The crew were so kind and professional"
Cons: "The flight delay was a pain"
Cons: "Notes were in the computer that our flight was delayed in someone at Delta told us we had to re book because we were not 2 hours prior to our flight after arriving in a cab. Delta error. Other lady told us to run to a security and get to the gate which we did and there were notes in the system and t"
Pros: "Crew was very nice."
Cons: "Long delay with vague explanations why."
Pros: "Friendly crew."
Cons: "Tight plane and late!"
Pros: "Everything went smoothly."
Pros: "I liked that me and my boyfriend actually got to sit together."
Pros: "Crew was extremely attentive and friendly. I wish Delta's flights were this good inside of the U.S.8"
Cons: "There was a mechanical delay and I ended up missing my flight. Even though I arrived 10 minutes prior to departure."
Pros: "Dinner was good, entertainment also"
Cons: "Thought thecComfort Plus seats were not as good as Air Canada. Air Canada also serves Premium Economy the same good and drinks etc as Business Class. Did not feel special in Comfort Plus. Sorry just my comparison and opinion"
Pros: "I really liked it all."
Pros: "Friendly staff. Very comfortable seats"
Pros: "Everything! Flight-Flight Attendants-Peanuts-Coffee-Pilot"
Cons: "I’d love to have a free fruit or veggie snack. Just a small bag"
Pros: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Cons: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."
Cons: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."
Cons: "I am very short (5’0”) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight."
Pros: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."
Pros: "The flight is short and easy."
Cons: "I always try to purchase an aisle seat. I feel like there is more room and I don’t feel trapped against a window. This flight a man with very broad shoulders sat in the middle seat. I felt like he should have paid for half my ticket since he sat in half my seat. Thankfully the flight is short. Had it been my second flight I would have been quite upset."
Pros: "The crew was really nice."
Cons: "The boarding was really crowded and didnt seem organized."
Pros: "Quick, efficient, affordable!"
Cons: "Break downs again... At least this time they found another plane."
Pros: "The movie selection is very good"
Cons: "Both boarding the flight and getting off the flight were severely delayed. The flight attendants also seemed to ignore half the plane when handing out drinks and when picking up trash. I had to flag someone down after they had simply walked past my row both times."
Pros: "Plane nice and comfortable"
Cons: "Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future."
Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."
Pros: "Flight crew were friendly and engaging."
Cons: "Delta customer service- terrible when I called about reservation. Agent upon arrival at airport clearly not happy about 5am shift."
Cons: "Crew allowed passenger to leave bag on floor between seats on emergency exit. This is a safety violation."
Pros: "Boarding was very organized and quick. Slight delay taking off but not bad for JFK. Lovely crew. Bumpy flight but the captain kept us informed. Food better than expected. Flight arrived early but no gate so we had to wait."
Cons: "OMG! The seats are obnoxiously close together. I could only sit perfectly upright and even then my knees were pressed tightly against the seat in front of me. I am only 5'7". Impossible to rest due to lack of space. I tried to put my head down on my tray table but couldn't since it hit the seat in front of me. Mid flight my 13 year old daughter got back spasms. Upon arrival we could barely walk and looked like two old women limping down the jetway. No idea how a tall or larger person could have even sat down."
Cons: "When they called for passengers with infants and those who needed more time they also called for anyone who wanted to check their luggage. So of course people cut right in front of me as I was about to scan my pass. What is the point of asking us to come up if they are just going to let people jump in front of me."
Pros: "The aircraft was new and most flight crew were nice."
Cons: "Way too many useless announcements by the copilot and the lead flight attendant. Keep it short. Don't get back on once you put the mic back. And how about announcing th baggage claim carousel if your going to interrupt as much as you did."
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Pros: "Everything went very smoothly, I didn't eat anything but the snacks are fine. I don't think there is any "entertainment" unless you pay for it but that's okay."
Cons: "Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline."
Pros: "No delay and the flight was ahead of the schedule (arriving)."
Cons: "The airplane was too old and seats were too crowded."
Cons: "Overcrowded terminal, last minute gate changes, poor signage and confused staff."
Pros: "When I finally got on a flight (see what I didn't like), the crew was very helpful and the flight was comfortable."
Cons: "When I checked in online, I received boarding passes for the first two legs of the trip, but was told to see a gate agent in Amsterdam for the boarding pass for that flight. It turns out that there was a problem, attributed by one of the KLM staff that I talked with to "a communication problem between Delta and KLM." As a result, I was finally given a stand-by boarding pass. Since the flight was full, I was denied boarding. After hours of trying to figure this out, the KLM staff put me on a flight for the next day and organized a stay at an airport hotel. The KLM staff were very nice, but it seemed to take a very long time to figure this out. They also failed to note that the denial of boarding in the records, which caused a problem in my return flight. The upshot: I missed a follow-on flight to Budapest and had to pay a huge rebooking fee for that missed flight. I also missed a day of my vacation."
Cons: "Delayed and crews attitude. Also being seated next to someone when the plain is half empty"
Pros: "I love that I was upgraded to first class!"
Pros: "The crew were friendly and efficient. The seats were narrow, but as to be expected. Meals were fine. Will fly Delta again and again."
Cons: "Flight Minneapolis to Detroit was delayed which caused us to miss our original flight and go out a day later."
Pros: "Flight attendants were very nice"
Cons: "Overbooking flights"
Cons: "Entertainment center did not work. I paid for wifi and did not work and need my money back. The headphone jack for the tv did not work."
Pros: "Good choices were great and tasted great also.."
Cons: "seats not so comfortable"
Pros: "Drinks and great stewardesses"
Cons: "No phone charger."
Pros: "Lufthansa doesn't disappoint"
Cons: "Not much to ask for on a 60 min flight"
Cons: "The seats were absolutely uncomfortable"
Cons: "Our flight was scheduled to leave at 7:00 a.m. We arrived at the airport at 4:00 a.m. to check in. When we tried to check in the lady told us our reservation was canceled. Luckily an airport employee worked his magic and had us added back onto that flight."
Pros: "Staff was friendly and boarding was easy"
Cons: "No complaints"
Pros: "Efficient loading. Flight was on time. Nice crew."
Pros: "they did good job"
Cons: "security held me up due to venice security not stamping my passport,,,i was finally able to find the original ticket due to free wifi in airport and get it straightened out though it would have been awful if i had not been early early"
Pros: "That the plane brought me safely to San Diego"
Cons: "Paid entertainment on a 12 hour flight"
Cons: "Late departure"
Pros: "Food and overall service"
Pros: "It was a smooth ride overall, the staff was comfort us."
Cons: "The food was terrible is like each year the value goes down."
Pros: "REQUESTED FOOD WAS NOT AVAILABLE AND STAFF WAS RUDE"
Pros: "service was great"
Pros: "Surprisingly tasty breakfast."
Cons: "Online check in didn't work. The site kept telling me I needed a visa although I chose the option that stated I had an ESTA. Also mt destination country was not in the list of countries and there was no way to fill it in. The check- in agent in Cairo was cheeky and unhelpful. I was told I couldn't get the aisle seat assignment that I had selected online when attempting to do the online check in. The crew also stated I couldn't switch to an aisle seat because " we are completely booked" although all 3 rows in front of me had empty aisle seats all the way from Cairo to Frankfurt so I was stuck in a middle seat which the person in front completely reclining their seat for 4 hrs. At 5'10" it was not only uncomfortable but a painful flight. Things improved somewhat from Frankfurt to Miami but was still pretty tight due to the reclining seats. Luckily I got an aisle seat on that leg and the middle seat next to me was open. There was no entertainment on the Cairo to Frankfurt leg."
Pros: "The entertainment was good on board"
Cons: "The cabin crew was a bit rude"
Pros: "Everything was excellent but the food could be better especially from Lagos to Frankfurt"
Cons: "They cancelled the flight and did not help at all for rescheduling."
Pros: "Ease of boarding, and a timely take off. The crew was attentive and professional. The entertainment available made the 9 hours go by quickly!"
Cons: "The food was edible but not the best. The bread was especially disappointing-- ice cold and doughy! I hate those reclining seats. When you have your meal tray down it is impossible to move."
Cons: "EVERYTHING! They put us on a United flight. 11 hours on the plane with NO ENTERTAINMENT. They apologized at the end and told us to all fill out a complaint at united.com. I did and still haven't heard back. The flight attendants were rude and it was a horrible flight. Worst international flight I have taken in my life. And it was for an adoption appointment with a judge in Riga, and we barely made it."
Cons: "This was a United flight from SF to FRA. The food tasted horrible and I didn't eat any of it. Green Tea ice cream is a very unique flavor that not everyone likes. What's wrong with vanilla or chocolate, a more neutral, well-liked flavor? The dinner was over spiced and looked unappetizing. The breakfast look like someone threw up. I hate to sound so negative, but it was really awful. The flight, itself, was fine. Nice crew and smooth trip."
Pros: "Clean and comfortable aircraft."
Pros: "The aircraft was very clean."
Pros: "Clean, good pilots and quick"
Cons: "Food was bad"
Cons: "Umm. It was cancelled due to union workers striking. It was great to spend our last day in Barcelona stressing over whether we could get back home."
Pros: "Crew and flight were fine."
Cons: "Seating was cramped. Reclining seats are a bother. I'd love to see the seat ahead slide forward as it reclines to avoid invading the space for the passenger behind."
Pros: "very roomy seat for a small plane."
Cons: "Boarding occurred from two doors which caused long delays because people had to try and get by each other in the narrow isle. If they want to use two doors to load the plane they should at least direct the passengers that have seats at the back to go to the back and vice versa."
Pros: "The staff was so prompt and friendly"
Cons: "Cramped leg space, no entertainment"
Pros: "I have liked everything in lufthansa there was nothing to complain about thanks lufthansa for your respectful and helpful"
Pros: "A fast, smooth, and easy flight with a polite and efficient crew. The Frankfurt airport needs some type of internal transportation or reorganization because the size and shape make it a challenge to go through passport control and find your gate in time to transfer."
Cons: "The snack consisted of sugary packaged cookies. After waking at 6 a.m. to catch my flight, I would have preferred plain yogurt with fruit or muesli, or at least a nutritious nutty bar such as the KIND brand. The boarding consisted of everyone standing in a disorganized line next to another long line so that I was not sure if I was in the right place and felt nervous as the time to board drew near. Staff did not seem to be communicating what was happening and were not circulating. I had to ask fellow passengers if I was in the right line and on the right bus. We pushed away from the gate early. This worked against me at the beginning of my vacation when I missed my flight by 5 minutes due to the disorganized nature of the Frankfurt airport and its massive size."
Cons: "No entertainment"
Pros: "Got to sit in the top deck of the A380; Luftansa sets aside a small portion of the top deck for economy passengers. Flight was much quieter for economy passengers than on any other plane I've ever flown because the top deck is further from the engines. It was an extraordinary flight."
Cons: "Food was OK, but nothing special."
Cons: "their website did not allow changes nor did it provide a number to call"
Pros: "Everything was top notch… Wi-Fi, food, entertainment, comfort"
Pros: "Service was good. In flight selection of movies, music, tv etc was good. Flight camera was cool. Got a snack and drink in a 50 minute flight."
Pros: "Thank you very much for taking care of my mother she is 79 years old doesn't speak English. and needed wheel chair. and she was thrilled happy and very comfortable thruw all your flights. I want to thank you personally from the bottom of my heart because it's very hard for me to send her overseas with her condition and no language. you guys awesome thank you very much again."
Cons: "Staff was extremely sassy and unhelpful when I had been traveling for 40 hours."
Pros: "Check in smooth and professional. Please change places with Asia air so you are in front of rather than behind the hoard of people."
Cons: "On my flight from Seattle to Frankfurt I had one stewardess repeatedly skip me. She was a bit older. I thought after the first overlook she would take extra care but did not. This resulted in me having to ask the crew to repeat their previous steps just for me. "Hi, I know you are serving coffee but I wanted red wine". She was a bit clipped about having to repeat steps but what was I to do? She never looked up enough to see my hand and clearly didn't look at my face. She also didn't pick up my hand towel. I essentially had to rely on the rest of the crew but the care from this lady started to feel purposefully negligent of me. The rest of the staff was friendly and efficient. I also thought we were supposed to get an appertiff...one was never offered. Couldn't check in online. Was fine once I got to the countr but could you trade space with Asia air? It makes sense to have them at the end as they have a huge hoard of people it would be nice not to have to go through and several spots to check in. Check in at the desk otherwise was smooth and professional."
Cons: "I was seated next to a family with an autistic child. Because they had checked in late, they were seated separately. The autistic child was unsetted by having to sit separated from both parents, causing quite a commotion during the whole flight. I couldn't rest during the whole flight. Lufthansa should do a better job with accommodating the needs of special cases like this, preferably when they book the flight or before they board. SFO boarding was slow and confusing. There was a backup being caused by having to seat 6 or more passengers in a wheelchair. Then, I followed signs for boarding in Economy, which was at the front of the A380. I was forced to the aisles to the back of the plane, where I prompty collided with other passengers that were boarding the rear entrance of the plane. Why wasn't I just asked to board from the rear entrance to avoid the congestion?"
Pros: "Crew was nice"
Cons: "Seat pitch is miserable, amplified failings in food and internet access."
Cons: "I had tried to postpone my return date, but found it extremely inconvenient dealing with vayama, the service Kayak linked me to. I had to call them at their Amsterdam office to arrange a different itinerary, only to be emailed in the middle of the night with the news that that itinerary was no longer available, and a replacement one would cost much more. Sadly, I was not able to deal with Lufthansa directly. Doubt I would use vayama again."
Pros: "Check in staff were excellent Flight staff were also excellent Seating was fine for short flight"
Cons: "The boarding process was a little random but in the end worked out OK. Breakfast food was not great, but that's because I forgot to ask for a special meal and can't eat dairy."
Pros: "Courteous crew"
Pros: "Very positive and responsive crew! A fresh cup of coffee I received when I requested one was delicious. And,one of the crew members made me a cup of tea before they had started serving it."
Pros: "The frienliness of the crew, adecuate food, bathrooms in FRA-PHL leg."
Cons: "The frankfurt airport. Land on Gate A and had to walk 20 minutes to ger to gate Z (up and down escalators), the bathrooms in airplane from Ben Gurion to Frankfurt (very small and not enough head clearance at the toilet). The confort of seats on flight over 3 hours of sitting (I am 74 years old)."
Pros: "Very prompt, good food. We encourage trip very much!"
Pros: "My flight home from Belgrade reminded me why I miss flying this superior airline so much! It's too bad they don't do domesticate flights in the USA! A stellar crew of helpful attendants made sure my journey was enjoyable through and through.An exceptional airline."
Pros: "good amount of room on the plane"
Cons: "magazine on the plane is boring"
Pros: "I really enjoyed food and movies. Great crew members. Plane was very clean."
Cons: "Size of drinks."
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Pros: "Professional crew. Good simple check in."
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Cons: "Flight got delayed 30 minutes"
Pros: "Great plane and staff"
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Pros: "I love the food"
Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."
Pros: "Friendly and efficient crew. Flights were on time if not even early."
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "Good comfortable seat with extra leg room. Pleasant crew."
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Pros: "Cabin crew were very professional."
Cons: "Aircraft returned to gate due to fault and was delayed for 45 min."
Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Pros: "Pleasant flight"
Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Pros: "Nice seats, comfortable."
Cons: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Pros: "Flight was on time and quick and comfortable"
Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Cons: "OLD OLD plane with hard seats and tiny screens"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Cons: "Only one queue for boarding. Flight late on arrival."
Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."
Pros: "Wide selection of entertainment, food was good."
Cons: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Cons: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Pros: "The rest area"
Cons: "The airport was cold and it should be warmer"
Cons: "Flight was delayed for 4+ hours"
Pros: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Cons: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Cons: "Advertised October Pink products but did not have them for breast cancer support"
Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Pros: "Excellent service"
Cons: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."
Pros: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Pros: "Crew was very friendly. Food was excellent"
Pros: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Cons: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
Pros: "Crew was wonderful and welcoming!"
Pros: "The cue lines per zone are a brilliant idea!"
Pros: "Good food and service"
Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Cons: "they lost our luggage very inconvenient"
Pros: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Cons: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Pros: "Good selection of movies"
Pros: "It was a nice plane and boarding was well organized."
Cons: "I was assigned a middle seat, if not for that I would have given a higher rating."
Cons: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."
Pros: "It was on time"
Cons: "Hard seats Boarding was 35 min delayed"
Cons: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"
Pros: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Pros: "If the flight would have leave in time we would receive our luggage in time"
Cons: "No offer of snack with no egg in it."
Cons: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Pros: "Crew was very nice and the plane was clean and comfortable"
Cons: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Pros: "The crew and flight was faultless"
Cons: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Pros: "It was ok fligh"
Cons: "Food was not so good"
Cons: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Cons: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Cons: "I was asked to change my seat repeatedly"
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Pros: "Hospitality of the flight attendants"
Cons: "Toilets could hv been cleaned more often"
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Pros: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Cons: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"
Pros: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Cons: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."
Cons: "Clean. Courtesy of staff on plane."
Pros: "leg space in plane"
Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Cons: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."
Pros: "food was good, leg room was decent for economy"
Cons: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."
Cons: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."
Pros: "Disorganised and slow"
Cons: "Couldn't organise a booze up in brewery. Baggage offload took forever"
Pros: "Other crew members were very polite to us, in particular a younger tall woman."
Cons: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Cons: "Wheel chairs for my ill and aged parents was not provided"
Pros: "Crew are efficient and friendly."
Cons: "Very small plane."
Pros: "The crew"
Cons: "Not enough room for legs. Small amounts of food. No entertainment."
Airlines flying from North Carolina to Baden-Wurttemberg have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Carolina to Baden-Wurttemberg
Masks required on board, masks provided on flights from North Carolina to Baden-Wurttemberg
Social distancing seating
Middle seats unavailable to book on flights from North Carolina to Baden-Wurttemberg
Testing for antibodies, testing for symptoms for flights from North Carolina to Baden-Wurttemberg
Waiving of change fees. Search flexible flights from North Carolina to Baden-Wurttemberg