The service was the best you could ask for
Nice new plane, great flight staff, great entertainment
Checking in at the gate took a lot of time and no food or bathrooms available
for the second time on this flight, the onboard devise for credit cards would not accept mine. this is the same card i used to book the flight. i complained to british air last time but they obviously haven't fixed the problem. there seems to be a problem using american credit cards these flights. is is a problem because nothing is free. luck;y a flight attendant did feel bad about it and gave me a glass of water
old plane, no entertainment, had to pay for non alcohol drinks
My bagage broke
I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it
The cabin crew were pretty good. That's about all that was good.
I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.
Nice seats, comfortable.
Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here.
Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good.
The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me.
787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach.
The food was good and the staff were nice
The seats are very small and extremely discomfort for overseas flight
Boarding, on time
Food can be better. Steward never brought the blanket and it was cold. Entertainment is not good and game did not work.
i like because can interline from qatar airways and baggage through as well. so i do not need to check in again.
I did like the food, very nice stuff.
I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space
The best trip! Thk"s! Good luck,T.Airlines!
Very nice staff. Probably one of the best flights
I hurt my knee. The legroom is too small.
Super quiet and comfortable flight, dedicated service, punctuality.
I liked it all.
Staff wasn’t helpful and gave false information
it was just okay. nothing spectacular.
my luggage was misplaced and I didnt have it for 3 days.
Was charged 65 pounds for checking one bag. This was a big news to me. BA claims it was because I booked through Kayak. Would not have booked the flight. Luggage cost is almost superior to flight cost. Forced me to check my overhead luggage. Flight was delayed one hour because we had to go back to gate to rebLANCE WEIGHT
The service was the best you could ask for
Wonderful flight attendants , smooth flight with excellent food , refreshments and entertainment. Thank you so very much Keep up this excellent service
Service was poor, flight attendants were rude.
The crew and the plan and the service were all top notch. However, their new policy as of 1/1/2018 in which they even charge for coffee and water seems very misplaced and excessive.
Their new policy as of 1/1/2018 in which they even charge for coffee and water on short flights (Madrid to London in this case) seems excessive, even in this day of ala carte flying. :-(
|Avg. Flight Duration||9h 12m|
|Flights Arrive in||Frankfurt am Main|
|Flights Depart from||Charlotte Douglas|
|Airlines||British Airways, KLM, Turkish Airlines, Finnair|
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