Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Augusta
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Scores according to KAYAK customer reviews
Cons: "Same as the other two legs of trip. Horrible and will never fly American Airlines again"
Pros: "Crew was great. Love that the soft drinks are still free, unlike some other carriers. More leg room in the plane as well"
Cons: "Delay of 1.5 hours for “fuel” reasons that were sketchy at best. Luckily we were not one of the many that missed connections"
Cons: "Business class - never offered food or drink for entire flight."
Pros: "EVERYTHING about this flight was a NIGHTMARE. From the delays, to the agents, to the crew - absolutely terrible. Will never fly American again. They claim the flights are full but have a TON of empty seats and don't let you pay for upgrades."
Cons: "App continued to crash. Couldnt watch movies."
Pros: "WiFi was fast, entertainment was very good."
Cons: "Aesthetically the plane was a disaster. Broken tray table in my exit row seat. Poor updates regarding why flight was delayed. Boarding process was poorly managed by staff, who were more interested in cracking jokes with each other than doing their job. I find that unacceptable, given the situation."
Pros: "This was a quick flight - 39 mins I also got an upgrade too"
Pros: "The crew was ok"
Cons: "Be organized better."
Cons: "This leg was terrible, the plane sat on the runway for over an hour! The captain did not initially say anything for 30 minutes."
Cons: "Flight was delayed. Sometimes it’s not airlines fault. Not 100% clear on who was at fault. Toilets apparently water wasn’t working on aircraft. Upon landing at BNA a baggage guy attempted to rush us because flight was late and needed to get back to ORD. With no consideration for over 2hrs waiting"
Cons: "Staff at las “snippy” toward other locations regarding “we make sure that WE get out flights out in time so be ready to move...” . Leaving on time is nice but don’t be crappy towards other locations publicly, we don’t care about your little rivalry..."
Cons: "This plane needs to be retired! It was the most uncomfortable seat I’ve ever had! Also the plane was extremely warm. Like a sweat box or a sauna. Miserable flight. Glad it wasn’t long!"
Cons: "The gate agents called all boarding groups with the boarding queue extending the entire length of the jet bridge and into the terminal beyond the gate area, making us stand in line ten to fifteen minutes longer for no reason."
Cons: "Leave on time. My round trip had 3 legs to it and 3 of the 4 flights were late!!!"
Cons: "Needed better food selection"
Pros: "Entertainment was good, meals were served, flight was on time."
Cons: "Airplane did not have plugs for phones nor head recliners"
Cons: "It’s an absurd to pay so dearly on airline tickets is not to have a booster snack, and no blanket, that’s very cold!"
Pros: "It was an average flight"
Cons: "Delay of 2 hrs and it wasn't due to weather"
Pros: "Great staff and crew. Keep you posted and informed. Good service."
Pros: "Relatively quick embarkation process despite having to walk outside. Got us safely to destination."
Cons: "Those old turbo props suck big time. Not only everything looks dated but the engine drone and especially the vibration are unbearable. I have flown turbo-prop in Europe and they didn’t seem so noisy and transmitting so much vibration."
Pros: "We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers."
Cons: "Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers."
Cons: "American Airlines lied to us that this flight was canceled. They made me go to the ticket counter to book another flight. While standing in line, my husband found out it was not canceled, but they were boarding the plane. The porter that pushed my mother in the wheelchair was able to get our bags checked. No American Airlines employee would help us. They just said to go back to the end of the line. The porter called the gate to have the plane wait for us. American Airlines DISCRIMINATES especially against the elderly!"
Pros: "Was impressed with the legroom, and complimentary in-flight entertainment. I am a big dude (6'4" - 230lbs), and I found it enjoyable to have room for my knees (I feel like there are a number of airlines where my knees are in the seat in front of me). The crew were very pleasant; they worked to move the people in my row so I wouldn't have to be squished between another guy (also a big dude)."
Cons: "I wish the snacks were better. I would love some complimentary fruit options."
Pros: "Absolutely none of it"
Cons: "The entire experience was the worst flying experience of my life"
Pros: "Everything was on time and comfortable."
Cons: "We didn’t have food service because of turbulence. But that wasn’t the crew’s fault."
Cons: "There was no inflight entertainment at all. Your only option is to purchase WiFi so that you can view entertainment on your phone or other electronic device. For a plane that cannot offer inflight entertainment, the WiFi should be free."
Pros: "I liked the touch screen entertainment."
Cons: "I am understanding during a flight delay- that's not in the crew's control. But when an employee swears up and down that there is NO chance our bags won't arrive with us and then is WRONG, that is bullshit. Also, I'm a 5'6 woman, and even I had knee pain from the tiny leg room. Imagine how my 6'2 partner felt."
Pros: "I was in Business class and had some room to spread out."
Cons: "Flight was delayed by almost three hours. Crew provided NO service, but it was a late flight."
Pros: "Appreciated how American Airlines provided two meals on this international flight. With prior flights with AA, the airline did not but clearly understood it to be for domestic flights. My mother was extremely happy with the service Iberia provided on her flight today."
Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."
Pros: "i slept though not too comfortably."
Cons: "I literally wasn't given a glass of water or any food. I fell asleep for a bit but wasn't woken to be asked if I needed anything when they came around with the carts. It was a 5 hr flight."
Pros: "Arrived very early"
Pros: "There was absolutely nothing noteworthy about this flight"
Cons: "A. Last minute gate change from from one side of the airport to another without proper notification. No email, no text, nothing. B. Paid for a business class seat, entertainment system was broken, had to endure the entire flight without tv or music. C. The food was awful, so bad I couldn't eat. D. Seat did not recline properly, get going back to upright on its own"
Pros: "Full flight which is to be expected flying in to Orlando. Badly done seating, I think every group was separated from at least one person in their party. Several people weren't given seat assignments until time to board, even if other people in their party were assignments seats when checking in. No ecplanaation of why. In flight entertainment was an older movie. No options, and no sound if you forgot your own headphones."
Cons: "The seating assignments of lack thereof."
Cons: "The seats were so old, I didn't have a screen to watch movies on and it was really really cold"
Pros: "The flight was early morning so the plane was basically empty. And the flight was short due to short distance and tail winds. Crew is always friendly and helpful."
Cons: "Plane seats are EXTREMELY cramped. We were early but had to sit for 15 minutes waiting for the plane in our spot to leave."
Pros: "QF operated by American Airlines. First time flying AA from LAX to SYD (typically do this trip once a year). Overall a good experience, much better than I was anticipating. They diid not charge for surfboard, which was great. Plane is smaller than Qantas Airbus 380, so boarding and getting off plane was quicker. Would fly again."
Cons: "Left late, took more than 45 minutes for any baggage to get to the carousel. Not American's best work"
Cons: "Ace was broke on plane, no wifi or entertainment options, lots and lots of being kept in the dark waiting and waiting after already boarding the plane or landing on the runway"
Pros: "The ride was flawless"
Cons: "The plane coming back home delayed unloading our luggage, so once we got of the plane. We had to wait on our luggage. I never experienced that before."
Cons: "Lots of empty seats but was not available seat choice options when checking in"
Pros: "crew was good"
Cons: "very little room and my flight from charlete NC to augusta GA was a slob next to me (didn't even fit in the seat) Row 4, was chewing tobacco and spitting in a bottle. It was extremely disgusting, I wanted to vomit the whole flight"
Pros: "Flight was safe and early then estimates timd landing"
Cons: "Meal is not enough for older people (my mom over 60y) then i think that is not enough to adults too Meal is not good tatste like before when fly with quatas only No appetizer like before too fly with quatas we can eat 6 - 8 times include snack"
Cons: "This flight was good, but when I fly in July I pay extra for protection and extra for better seat. Flight was canceled and they put me on different plane, which make my day in San Diego very difficult, because I miss my meeting, I didn't get better seat ither,instead I got seat in front of toilet and for 3 hours have to listen door bunging and terrible smell. I never been compensate for canceling flight or extra seat price.Nobody care even apologize. I hope that was just unforchened incident and I still like your company and still flying with AA, but I was really disappointed. Sincerely Vera Vasiley."
Cons: "There was no more room on the plane so me and 10 other passengers had to wait 3 hrs for next flight."
Cons: "My seat was next to someone who should have been made to buy 2 seats. I could barely put my seat belt on. My boyfriend & I had to fly for almost 4 hours very uncomfortable."
Airlines flying from North Dakota to Augusta have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Augusta
Masks required on board, masks provided on flights from North Dakota to Augusta
Social distancing seating
Middle seats unavailable to book on flights from North Dakota to Augusta
Testing for antibodies, testing for symptoms for flights from North Dakota to Augusta
Waiving of change fees. Search flexible flights from North Dakota to Augusta