Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Fayetteville
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Scores according to KAYAK customer reviews
Pros: "I was moved up to comfort instead of main cabin."
Cons: "The wifi didn’t seem to be working on the flight even tho it said it was equipped."
Cons: "Nos trataron con mucha seguridad de higiene y nos sentimos muy seguras de viajar con ustedes muchas gracias"
Pros: "Arriving 40 minutes ahead of schedule. Delta makes more an effort to provide spacing between passengers and provides sanitizer wipes both on boarding and with the snack pack."
Cons: "The entertainment system was not working, and the charging stations weren’t working either."
Pros: "Social distanced seating"
Cons: "There was a family with kids climbing all over the Sears. Would have been nice if the crew reigned then in a bit."
Pros: "The space we currently have."
Pros: "Great crew."
Cons: "As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me."
Pros: "The crew was not overly friendly"
Cons: "Seats are terrible - need replacing-worn out; say like Queen Latina, setting on top of one another; absolutely no leg room!"
Cons: "On board entertainment was inop, making for a long (4) hours flight."
Pros: "The crew was excellent."
Pros: "Smooth, efficient and timely."
Cons: "Seats weren’t assigned until at the gate even though checked in 18 hours before. Bag drop was horrible. No self service. Was inline for about 45 minutes."
Pros: "Not enough toom between rows of seats."
Pros: "The free movie/entertainment system"
Cons: "Leg room limited, but seats were ok"
Pros: "Delta is wonderful! Helpful and on time."
Pros: "great crew and very welcoming for me and my small dog."
Cons: "It made no sense to board an hour and a half before takeoff."
Pros: "Crew was very kind and entertainment was good when available"
Cons: "WiFi in all flights"
Pros: "The website delivered everything I needed."
Cons: "More discounts for frequent users."
Pros: "The boarding was fast and very well handled."
Pros: "Crew were very good but the seats were not comfortable for an eight hour flight"
Cons: "A little bit of leg space"
Pros: "Boarding time, and timely departure"
Pros: "Crew superb"
Cons: "Better food at a homeless shelter..ugh.."
Cons: "Delayed 3 hours"
Pros: "During the wait the monitors were turned on and we were able to watch movies"
Cons: "Flight got delayed in Atlanta we’re sitting on the plane for about an hour, We didn’t get offer anything during that time."
Pros: "Decent drinks and food. Attentive crew"
Cons: "The lady who sat beside me kept asking questions"
Pros: "Staff were very good."
Cons: "We had an infant and in order to get a meal for the baby one of our paid seats did not get a meal. Very unsatisfactory for first class. The toddler meal provided was terrible. Stale bread, cheese on the sandwich was so bad the baby wouldn't eat it, and he eats almost everything. It was the first food I have seen him refuse to eat."
Pros: "Seats were pretty comfortable, awesome flight, flight attendants were beyond excellent."
Cons: "Probably the time factor"
Pros: "Lots of water"
Pros: "Vivian and her coworkers were fantastic!"
Pros: "Super nice flight attendant. Really made all of us (business travelers, retired military folks, family with little kids heading to a wedding) feel welcomed and happy. Great experience."
Cons: "The customer service and the strict nonsense rules"
Cons: "Seats are hard to get comfortable in. Headrests are awkward"
Pros: "Nicest crew"
Cons: "See above"
Pros: "Flight attendants were very helpful and gave us free headphones and adjusted our seats so we could sit together as a family. There were no delays to ATL just 48 hours after the power outage the regular scheduled flight schedule had resumed. Great Flight, Great Crew!"
Cons: "Everything was good."
Pros: "Clean and on time. Staff helpful and courteous. Great trip"
Pros: "They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!"
Pros: "The plane was clean and well staffed. The crew was nice and helpful if I needed anything. The snacks and drinks are decent and what you would expect: small bags of pretzels or cookies and your choice of Coke product or coffee. Using the mobile Delta app made boarding and finding my gate a breeze."
Cons: "The seats were hard, and it was hard to fall asleep."
Cons: "Old 747 ER needs to be junked"
Pros: "Snack choices updated aircraft"
Cons: "No entertainment options"
Pros: "In flight entertainment was great, lots of snack options."
Cons: "A lot of confusion between ground crew and plane crew. They insisted on prepping the plane for food service even though we had waited for several hours due to mechanical issues and weather delays. It was 3am folks and the last flight leg was 45 min... we all just wanted to get to our destination. It took 50 minutes to prep that plane... there were infants crying and people were miserable and exhausted. The only word that comes to mind is dehumanizing."
Pros: "Entertainment system"
Cons: "Crew lacked any customer centricity, service was poor"
Pros: "New equipment"
Cons: "Late departure"
Pros: "Individual screens and earbuds for sale."
Pros: "Leg room was great compared to discount airlines. The built in entertainment for individualized interests was welcome. Crew was great."
Pros: "Attendants were cheerful and extremely courteous."
Cons: "Legroom but that's because we can't afford 1st class. Hahahaha"
Pros: "Crew was very sweet!"
Cons: "Plane was much warmer than any flight I’ve been on - lots of people visibly sweating (don’t know if any others complained besides me). Seat was pretty uncomfortable (17D)"
Cons: "When I arrived to check in at 5:48am for my 6:20am flight, I was treated very poorly. The lady at the counter asked me what time my flight was and I said 6:20 and right off the bat she was extremely rude and said that I missed the flight. I panicked internally and asked her how that was possible?! She said the cutoff was at 5:45am and I missed it. I asked if there were other flights available today or tomorrow and she said there was nothing she could do and that I had to call the booking company to see if they could book me. I wanted to cry because my friend had just dropped me off and I called to see if she was close enough to turn back. Luckily she hadn’t left yet. I called the booking company and they were able to book me a trip for the following day but they charged me an additional $100. I wish they had disclosed that we need to be there 45 minutes to an hour early otherwise you miss your flight. And it’s ridiculous that I had to pay an extra $100... financially it was stressful due to the covid 19 situation. I was extremely disappointed in how the lady at the check in counter at American Airlines treated me. She www extremely rude and I have never been spoken to in a way that made me feel attacked."
Pros: "Movie selection, clean plane"
Cons: "Rude passengers that do not respect personal space even after notifying a flight attendant."
Cons: "They make flights to depart on time. Also they should tell anything about the reason when they are delaying four times for a flight"
Cons: "Never heard the announcement for boarding resulting in me missing my flight. If it were just me I’d say all my fault but there were 12 people that did not hear the announcements."
Pros: "I was comped an upgrade to first class for the 25 minute flight. That’s something."
Cons: "A flight that was already 39 minutes late to board, was another 50 minutes late to take off. You really do get what you pay for."
Pros: "Dear American, stop lying to your passengers stating that the flights are full, when in fact, they are not. Customers are willing to pay for upgrades but you give them no way to do so."
Pros: "JAL flight crew were the best"
Cons: "all were good"
Pros: "Everything was about average, nothing amazing, nothing bad"
Cons: "The WiFi could have worked better not have been so expensive"
Cons: "No delay Ability to connect wireless headphones"
Pros: "Great crew! Smooth flight! Landed almost half an hour early!"
Cons: "It was an older plane but it flew fine"
Cons: "Flight delayed 2hrs - but no fault of the airline."
Pros: "Another customer allowed me to sit in the aisle seat rather than the assigned middle seat. That was much appreciated. And I enjoyed an movie during the flight. I like being able to choose what I want to watch and stream it on my own device."
Cons: "It was really cold on the airplane. I kept my jacket on for the entire flight. I’m typically warm natured, so it was unusually cold."
Cons: "The crew seemed angry"
Cons: "Entertainment is bad, there is not enough headset to the passengers, half way through the plane, the hostess is already out of earphone. I have to watch silent movies just like the old days. How can that happen"
Pros: "Take offs equaled lands"
Cons: "Dirty and tied plane seat way to tiely spaced. Disinterested crew. I hate stowage"
Pros: "Nothing special."
Pros: "Passengers’ standards are so low, so when a flight leaves on time and arrives on schedule or early, we think we are blessed. That’s what happened in this flight."
Cons: "On time departure and early arrival."
Pros: "The speed with which phone AA Platinum customer service changed me to alternative flight"
Cons: "Flight delayed, no honest info put forth. Fortunately changed my flight to 1:37 pm flight, original flight left after 3 pm! Got stuck with middle seat."
Pros: "The customer service on British Airways is excellent. The meal served on the overnight flight was wonderful."
Cons: "My original flight was rerouted due to a connection delay. They lost our baggage due to rerouting our flight from American airways. We were told that our bags would be delivered the same day and we are still waiting on our bags."
Cons: "I usually like AA but in this particular flight all crews looked pissed and treated passages like nuisance."
Pros: "They rerouted me so I at least salvaged some of my trip."
Cons: "They rerouted me for no reason making me miss my reunion."
Pros: "Friendly and helpful staff, as always!"
Cons: "Far too cramped for seating; im a big guy, but still!"
Pros: "Even thought we flew through a lot of turbulence and were kept buckled in for most of the flight, the plane was steady."
Cons: "I fly this route frequently. This was a smooth flight from start to finish. Good communication from pilot and attendants."
Pros: "After we were boarded and ready to take off, the power on the place went off. They kept us there without any AC or even air draft for about an hour. It was hot and stuffy. They took forever to let us know what was going on. Everything else went well. I just wished they had kept us appraised on a more timely manner and had done something to control the temperature of the plane."
Pros: "Free Wi-Fi"
Cons: "The crews aren’t very kind. Average service."
Cons: "Delay in boarding was over an hour"
Pros: "Long flight, but I really like the 787. Comfortable travel."
Cons: "American airlines mishandled my luggage. Extremely poor communication about status. (I don't know how much all my phone calls to them will end up costing!) Two and a half days later, I have to return to the airport to pick it up. If you travel with AA, pack MORE than essentials in your carry-on! Also it is criminal that they charge extra for aisle seats!"
Pros: "Delayed flights. Bumped from my first class ticket. No food. Lack of adequate response from AA."
Pros: "Comfortable seats, good food and entertainment, on time"
Cons: "More water should be offered throughout the flight."
Cons: "it was not BA flight American Airlines. For a 6-hour cross-country flight, there was no entertainment of any kind. More than that, no blanket or a pillow was available which made the trip so much worse. Worst of all, the last 90 minutes of the flight all the toilets ran out of water so they can't even be flushed. First time I have ever come across such a problem. Absolutely terrible."
Pros: "Good price Good communications during delayed flight"
Cons: "It's nobody's fault but i have a Delayed flight"
Cons: "An S80? Really? This plane was older than me! Horrible plane! The crew looked like they had been up since 4 am. Looked exhausted and unfriendly. I do want to clarify that this was an American Airlines operated plane, not etihad."
Pros: "Service and amenities"
Pros: "Crew was very friendly. On time departure and landing."
Cons: "No individual entertainment screens so only one entertainment choice and screen was too far away. At the same time, flickering light from screen was distracting on a red-eye flight where people want to sleep -- better to not have entertainment at all."
Pros: "The flight was good crew members was nice and professional."
Cons: "Waiting on a hot plane for 2 hours"
Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"
Pros: "The boarding process was easy and the seats were extra comfortable"
Pros: "Great movie selection and beautiful plane!"
Pros: "Flight was smooth with no issues whatsoever!"
Cons: "We didn't have hot beverage service due to turbslsnce and the attendant never came back to offer my 84 year old mother another choice"
Cons: "We have American Credit Card we thought we were told we would be in Group 1 NOT Group 5!"
Cons: "Nothing at all"
Cons: "My flight was cancelled and I never got an email notification so they made me fly to New York and the flight was delay. One of the ladies from New York was really rude to me."
Cons: "Not able to check backpack."
Pros: "Friendly-on time-Huntsville personnel first rste."
Cons: "Tsa wait"
Pros: "The crew was friendly and helpful. Very pleasant"
Cons: "There was no Chardonnay available."
Pros: "Very quick flight and good service."
Airlines flying from North Dakota to Fayetteville have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North Dakota to Fayetteville
Masks required on board, masks provided on flights from North Dakota to Fayetteville
Social distancing seating
Middle seats unavailable to book on flights from North Dakota to Fayetteville
Testing for antibodies, testing for symptoms for flights from North Dakota to Fayetteville
Waiving of change fees. Search flexible flights from North Dakota to Fayetteville