|Flights Arrive in||Rome Fiumicino|
|Flights Depart from||North Dakota|
|Airlines||Aer Lingus, KLM, Delta|
Pros: The entire trip was wonderful! Entertainment system, food and seats were just fine. Boarding made sense and was done in an organized manner.
Cons: I don’t have a thing to complain about
Pros: The crew was very attentive and the flight left on-time and arrived on-time too. No issues with the schedule or my bags.
Cons: The seats are really uncomfortable, they provide you a pillow and a blanket, but with the limited space you can't even use them, there is even less space than on domestic planes. For an overseas flight this is really bad. Also, you cannot sleep, very long time for dinner and announcements.
Pros: Flight was fast.
Cons: The boarding process could have been better organized. For example by seat number like other airlines do. Having everyone board at once was a bit disoriented.
Pros: The entertainment was great and the crew, for the most part, was pleasant.
Cons: Leaving on time and the consideration of connection flights and how it inconveniences your customers when this happens.
Pros: Friendly crew Excellent movie selection Soft blankets Clean bathrooms
Cons: The “American breakfast burrito” tasted like the cardboard it was warmed up in No email updates sent to check in or enter international traveler information (eg, passport number).
Pros: Crew was very engaging and service was good.
Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.
Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.
Cons: Food quality was not so good.
Pros: Great plane and staff
Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️
Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!
Cons: Had to pay extra for seat assignment. Very tight seating; almost demands paying extra for "comfort seats." Crew moved my carry-on bag; should have told me or helped me find it when deplaning. No beverage service due to turbulence (understandable -- not their fault). Flight was delayed.
Cons: More comfortable than I expected for a 6 hour flight. 757 was quite spacious.
Cons: Faster lines at check-in. More courteous security personnel
Pros: Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose
Cons: I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price.
Cons: Bring back the Narita to Minneapolis.
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