Daily cleaning, installation of cabin HEPA filters on flights from Oaxaca to Omaha
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Scores according to KAYAK customer reviews
Pros: "It was one of the best international flights I've been on. Overall a very pleasant flight."
Cons: "Food quality is always an issue on flights."
Pros: "Very engaging crew."
Cons: "Waiting 45 minutes, and 30 minutes after flight time for a few bags. They could have traveled on the next flight and arrived at almost the same time."
Pros: "confortable and good service."
Pros: "Availability of WiFi, a charging port and media options puts Delta a step (or two) ahead of their competitors. The professionalism of the crew, as well as the complimentary food/beverage options are also excellent."
Cons: "Not the airlines fault, but my 6’4” frame doesn’t fit very well in a middle main cabin seat."
Cons: "Seat was old and killed my back. Paid for a comfort plus seat, but from what I could tell it was no different that economy. Still had to gate check my single carry on, no entertainment system, no in flight texting. I felt ripped off"
Pros: "On time"
Cons: "Flight attendants not friendly"
Pros: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Pros: "I had an awesome seat 10a with plenty of leg room."
Cons: "It was as good as can be expected."
Cons: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Cons: "Couldn't have been better"
Pros: "It was quick"
Cons: "The head sets cost $2 There wasn’t food served It was very cramped."
Pros: "Accurate arrival time"
Cons: "Changed Gates and airplanes after about a 4-hour delay Toward end of flight, the main cabin FA announced she wouldn’t be accepting half-empty water bottles as trash because Flint MI doesn’t have clean water. After an inconvenience-filled day, I thought this was pretty poor service and out of line"
Pros: "Crew gave specific instructions on boarding as to wear to place bags (overhead vs under seat) so even though we boarded toward the end, there was still a place for my bag. I enjoyed the choice of snacks."
Pros: "Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive."
Cons: "Didn’t make the flight due to delay and late arrival! No help getting seats on a later flight or next morning."
Pros: "It was good organized. Staff were polite friendly and helpful. There was no craziness from the passengers. I loved the flight attendants were normal people. I saw older and plus size attendants. Given this diversity I am more likely to fly delta."
Cons: "Flight delayed 30 minutes on tarmac but holiday week so it could have been much worse. Slow deboarding process and air conditioning was not running and with the full flight it wS uncomfortable."
Cons: "Crying baby"
Cons: "Delayed flight, b.s. about why we were late, kept changing the reasonfor being late, unfriendly service"
Cons: "Front gate person was very rude, inpatient and did not help us to print our new boarding passes that they gave in Barcelona. During boarding process, we had to wait aside until new boarding passes printed that could have been done over an hour earlier."
Pros: "The smooth flight, the informational touches the pilot and gate attendants gave to the people"
Cons: "Late flight attendants"
Cons: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."
Pros: "Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience."
Cons: "Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?"
Cons: "There was nothing I didn’t like."
Cons: "Delayed because waited on a stewardess to show up. Wasn’t able to book my seats when we checked in. The last seats on the plane are horrible. Still waiting on the plane to unload. Definitely will rethink ever flying this airline again."
Pros: "I love it when there is a TV screen at my seat."
Pros: "Quick, safe flight. Very good pilot."
Cons: "In flight entertainment did not work at all during the 2.5 hour flight. Was very disappointed."
Pros: "Empty seats, room to spread out"
Cons: "It’s was the best flight in my life"
Pros: "Check-in agent was very pleasant even through having to deal with a number of cancelled flights."
Cons: "Flight was delayed shortly before it was scheduled for boarding, which resulted in further delays/cancellations along the journey. Earlier notification may have allowed me to remain in Atlanta a night or two longer with my family as opposed to having had to spend many additional hours sitting uncomfortably in an airport."
Cons: "The prices of the available snacks."
Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the the seats. Good choice of TV shows"
Cons: "Seats are miniscule"
Pros: "being able too use our electronic devices in Wi-Fi mode the whole time. Last time I flew everything had to be shut off during take off and landing."
Pros: "Almonds as a snack. Pleasant crew."
Cons: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."
Pros: "Almonds were very good as snacks. Flught departed ontime and arrived early. Checked bag arrived in less than 20 minutes."
Pros: "Crew was all very nice"
Cons: "Flying is always uncomfortable"
Pros: "I loved his pilot. His take of and landing were so smooth. I wish I could request him and his co-pilot for every trip I take. The flight attendants served and did not hang around and harass you like some do. They were efficient."
Pros: "The crew and service were outstanding, seat was comfortable."
Cons: "It was hot on the plane. The crew turned up the tempature and when I asked they said some people are cold and didn't turn it back down."
Pros: "I love Delta. The crew members were very safe, courteous, and efficient."
Pros: "Friendly staff and onetime aircraft"
Cons: "Nothing in perticular"
Pros: "depart and arrived on time"
Cons: "cramped in coach"
Pros: "Flight and service were fine. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. I won a $50 Delta gift certificate! The captain had good communication with the passengers to keep us informed."
Cons: "Flight was delayed 4 1/2 hours because no crew was available."
Pros: "Just over 2hrs only. Crew was very friendly."
Cons: "A bit of turbulence due to weather (no fault of the airlines)."
Pros: "Great crew. Good space on my exit row seat"
Cons: "Seat doesn't recline, though it's considered a "premium" seat. No power either. Ticketing process was crazy - I was not able to get a seat assignment until 5 minutes before boarding. Why? And there was no explanation of the situation. I had to ask, multiple times, what was going on,before I was finally told that I was going to get on, but they just didn't know where. This could be handled much more clearly!"
Cons: "Lost luggage, 4 hours late, missed connection, had to re check in, etc."
Cons: "New design of the the plane with side to side bathrooms at the back leaves much to be desired. Those were the smallest airplane bathrooms I've ever used!! I had trouble fitting and I'm not a large person!"
Cons: "Did not have the movie that showed in the sky magazine. The touch screen didn't sense touch very well."
Pros: "Seats were nice"
Cons: "Airplane interior needs updating, old seats."
Pros: "Speedy service & easy to navigate."
Cons: "Only COVID being under control!"
Pros: "La experiencia en general fue buena"
Cons: "El sistema de facturación. Me dijo la aerolínea que Kayak pago con moneda rusa, entonces no podrían entregar un comprobante fiscal (CFDI)"
Pros: "Pues con la nueva pandemia esto se me hace muy regular"
Cons: "Be on time el vuelo fue retrasado 2 horas"
Pros: "They said we gonna take distance between passengers thy gonna use one set and they put me next with other passenger"
Pros: "Very nice crew"
Cons: "Limited alcohol"
Cons: "Boarding procedure was hard and inconvenient."
Pros: "The aircraft."
Cons: "Mexico needs a new airport."
Pros: "again, i was not on the flight as i had to be in california for my father's funeral...i was not refunded or even communicated with by vayama who I bought the flight thru"
Cons: "everything ...see above"
Pros: "The service was great!"
Cons: "The flight got delayed 5h. This is my only complain."
Cons: "Good service."
Pros: "Clase Premier, love it. Great seats, entertainment and food"
Cons: "Maybe no children but, I understand"
Cons: "Temperature in cabin whille boarding was ridiculously hot . They didn’t turn the ac on until we took off. Very uncomfortable"
Pros: "Plane was comfortable"
Cons: "An hour late which is fine but zero explanation or updates during lengthy process"
Pros: "Todo estuvo excelente"
Cons: "Llego más temprano de lo que tenía que llegar"
Pros: "Once again the plane ride was smooth. They transferred my bags. They gave us a croissant sandwich, beer, and yogurt at no cost. Loved the selection of movies."
Pros: "Check-in at the airport was good. The person at the counter changed my seat assignment for the second leg of the flight, and I appreciated that."
Cons: "Safety demo was non-existent, at least from the back row."
Cons: "We were not let in the bus to take us from the terminal gate to the aircraft on the runway, forcing us to miss the flight. And then were coerced into having to purchase another 2 tickets on the next flight, instead of them transferring our seats from one to the other. Absolutely the worst treatment to a paying customer / passenger you can imagine."
Pros: "The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah."
Cons: "The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah."
Pros: "Crew was very nice and responsive. Flight was on time."
Cons: "My video screen would not work."
Cons: "A flight attendant put me on the spot, holding up a line of people on the plane, asking me to switch from a window seat to a middle to accommodate other passengers only to find out the reason being that the other passengers took up more than his/her one seat. I was elbowed the entire flights, couldn't even put the arm rest down , and had to rest my elbows on my hips to eat or drink anything. I understand it is not up to the crew to manager passenger behavior but the only reason I was put in that situation was due to the airline staff. I was extremely uncomfortable and after traveling for over 20 hours I was livid with how I was treated just because I am a small caucasian female."
Pros: "I had no problems and everything ran smooth."
Pros: "Actual flights were on time"
Cons: "The airline changed my flight a few days before my trip changing my layover from 2 to 15 hours, providing no form of compensation. I suspect they cancelled my original flight because it was not full. A trip with a 15 hour layover would have been cheaper originally. Mexico city airport has poor amenities and internet access."
Pros: "Was upgraded to 1st class, which made all the difference with respect to comfort, food, and service. All were top-notch."
Cons: "Boarding was very delayed. The flight was very delayed. There was never an explanation or acknowledgememt, of the delay and it seemed no effort to make up the delay while in the air. As a result, a great number of us missed our connections to Boston. Poor effort by AeroMexico and Delta"
Pros: "Excellent attention,boarding it was on time"
Pros: "Crew on board was very nice. Crew on land was horrible."
Cons: "Food is terrible. Lines in Argentina and Mexico City are insane. I will avoid Aeromexico in the future as it was not worth it The planes were old. People on board nice. But the land crew was very rude. They changed our seats at the last minute, even after booking this trip months ago and paying extra for the seats we wanted. so we did not travel together from Mexico City to chicago and they were blaming it on a change of aircraft which was a 777 identical to the original one."
Pros: "I like the service and they fly on time"
Cons: "The confort of the seats to small"
Pros: "In flight Mexico-Lax the entertaiment was really great. They should offer more than one drink in all trip. It was my first time traveling aeromexico."
Cons: "By unnafortunadly circunstances my family and i lost the first flight from guatemala to mexico city, and the atention service agent didn´t care about our situation so he gives us just one option and it was pay for next fly to mexico, we told him that it wasn´t correct because we had been tried so hard to get the fligth, the fact was that where no more option and we paid for the next fligth. The people working for aeromexico should be more prepared to attend the costumer, i think they would be help us instead of force us to pay as the last chance that we had. Sorry about my bad english, i hope this works for you."
Cons: "i was unable to fly due to the Hurricane"
Cons: "Massive 12hour delay, no compensation and then plane was over 45 minutes late the next day"
Pros: "Nice planes and good service onboard"
Pros: "To get from GDL to MGM requires 3 flights. Two were cancelled and the other delayed. The cancelations were due to maintenance issues. Delta apparently is flying plans that should be in the shop."
Pros: "In general, the crew was helpful and cheery."
Cons: "I had ordered a vegetarian meal - do not eat any meat - which was reconfirmed with my prebooking the day before the flight. On board, I was served a ham croissant "no hay algo más". Ham is not vegetarian (!) No inflight entertainment for short hop (1h15) from Oaxaca to Mexico - understandable. Uninteresting selection of inflight entertainment for the longer Mexico-Montreal flight."
Cons: "One hour delay, returned to airport we left from an hour after departure. Ended up arriving over 3 hours later than expected"
Pros: "I was comfortable, it was an all Arround good flight, friend Iiness,."
Cons: "Hard to think what I didn't like, since it's been years since I did not get a nice breakfast in other airlines until I flew on airmexico,and did get one."
Cons: "Late and no communication"
Pros: "the crew was great!"
Cons: "The boarding was a little delayed movies or series might be interesting to have as an option to watch"
Cons: "Older aircraft, tight seats."
Pros: "Everything was good on LAX - MEX and MEX - LAX flights except the march trough terminal 2 at LAX to the bus to Bradley Terminal for customs at midnight. Not sure if customs are available at terminal 2 LAX at other times."
Cons: "Outbound on the flight from MEX to LAP seat 2A I think. Was extremely cold. Cold air was bling on me from a distribution duct just above the window. On the inbound flight LAP to MEX sitting in 20B I think, it was very warm... This would have been ok if the adjustable air vents worked... Neither vent for either seat A or B would open.. Crew were great, this may be Embraer problem. (Everyone tells me that they usually freeze on that flight!)"
Pros: "Restroom was clean"
Cons: "I was seated in the last row of seats in the plane in the aisle side. Passengers annoyed me while making the line to access the restroom. And a flight attendant kept complaining in a bad mood about the line in the bathroom. All these factors made my trip not to be the perfect experience I always have with Aeromexico."
Pros: "the plane was about one quarter empty so I had an empty set beside me. crew were pleasant and efficient."
Cons: "Bumpy ride - beyond AeroMexico's control."
Pros: "The plane size was amazing"
Cons: "the crew seemed like they wanted to be anywhere else but that flight. I saw one crew member knock a woman in the head with a sleeve of paper cups - I don't think she even apologized. They pushed people out of their way in the isle. It was crazy"
Cons: "Flight was delayed due to technical difficulties. We waited on the tarmac for an hour with no explaination."
Pros: "Nothing everything was bad"
Cons: "They charge me extra $$$$ for seat VIP. I never got those seats."
Pros: "Good flights, mostly punctual, friendly staff."
Cons: "Some over-booked flights, saw people getting bumped."
Cons: "Very old plane which was less than comfortable. Obsolete entertainment, even in bussiness class."
Pros: "Comfort, professional, just fine"
Pros: "Nice flight"
Pros: "The airlines bumped us up to better seats without us asking!"
Cons: "Seat very narrow for an upgrade"
Pros: "The crew was extra helpful - Help was easy to find and the crowds manageable. As a bonus, our flight arrived at the destination 30 minutes early."
Pros: "Decent selection of movies, 2 rounds of drink offerings for a 4-hour flight"
Cons: "Despite having to use our own cell phones/devices to watch movies, there were no electrical outlets to keep our devices charged; had I known this ahead of time, I would have made sure to charge my phone fully. Boarding was also challenging as multiple people had to walk to the rear of the plane to store roller bags, and then travel back 'upstream' to their seat; one of the flight attendants became slightly testy when assisting these passengers back to their seat."
Pros: "Smooth price getting boarding pass and we were anytime sit together"
Cons: "All good"
Pros: "Great staff."
Cons: "I hate that American Airlines doesn’t sign seats together even when there are spots available."
Cons: "If American Airlines didn’t delay 10 minutes so you miss your connecting flight twice within 1 trip"
Pros: "787 seats have better legroom & recliner"
Cons: "Vegetarian food needs lot of improvement"
Pros: "Crew wuz gööd"
Pros: "Room pretty good!"
Cons: "More walking room!!long flight!"
Pros: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Cons: "almost an hour late - and no explanation. First class was about equal to Jet Blue regular class but without seat power."
Cons: "Flight was canceled"
Pros: "Crew was outstanding."
Cons: "I had to check my carry on."
Pros: "The crew was very friendly."
Cons: "The flight was delayed. A terrifying amount of turbulence the entire flight from Philadelphia to Omaha. I arrived later than expected."
Pros: "Highly skilled pilot."
Cons: "They didn’t turn on the AC. Terrible service"
Cons: "Flight was delayed. Gate change on short noticr"
Pros: "The crew was very nice and the flight attendant so helpful. We travelled with our 3 kids, one in a diaper. When we realized we left our diaper bag at security in the airport, he offered to help us find a diaper by asking other passengers with kids. They were very generous with diapers and wipes and it wasn’t great to experience the kindness of strangers."
Cons: "We couldn’t get the free in flight entertainment. The WiFi wasn’t strong enough. The snacks were fine, but looking back I don’t think there was any food offered for sale."
Pros: "Kayak was helpful with all the reminder and alerts. The staff was extremely friendly."
Pros: "Boarding at Springfield was fast and simple. The check-in agent were friendly and efficient. I especially appreciated that the flight arrived early into Dallas. I had a little more time to find lunch before my next flight."
Pros: "I appreciated the early military boarding"
Cons: "There was a bit of a walk to the reassigned gate for mechanical issues"
Cons: "It was 3 hours late"
Pros: "Pleasant and helpful staff"
Pros: "Very smooth flight. Competent crew."
Cons: "It was all good."
Pros: "Once we got flying, everything was fine."
Cons: "Gate changes had passengers walking from one end of Terminal 3 at O'Hare to the other twice."
Pros: "That we arrived an hour earlier than expected"
Cons: "Someone was allowed to trade seats with the crack head that ended up next to me that kept sexually harassing me and even bit me during the flight. Not to mention the less than closet space that cramped me as I tried to sleep off the flight."
Cons: "The plane was incredibly hot and humid while we were on the ground. The stewardess told us we had a broken APU but would not tell us what that is or if it was actually a problem. Someone pressed the call button during the flight but the stewardess couldn't be bothered to get up and the call light stayed on the whole flight. Eventually the plane cooled some once we were airborne but stayed too warm. It got very hot once again when we landed."
Cons: "Closed gate early and left me stranded. The AA employees could care less about you. They are hired for the rudeness and indifference."
Cons: "old plane with worn out seats."
Pros: "Everything was great about my flight from Buffalo. Friendly people, easy boarding and flight was smooth as I expected."
Pros: "Gate staff had a nice sense of humor and did keep us reasonably informed about the delayed departure."
Cons: "The headroom and seating space on this plane were tight and inadequate. Paid extra for 'preferred seating' but certainly couldn't tell that I got anything for the money. Had to duck to get in and out of seat. Was in a 2-seat row with a large, but not oversize young man and our shoulders were glued together the entire trip. Was served warm tomato juice with no ice, although ice bucket was full. last flight of evening so perhaps attendants were tired, but nonetheless...."
Pros: "Cheapest flight to Cyprus"
Cons: "Dirty, cramped, and they neglected to send my luggage on from Amman."
Pros: "Our family was spread over the aircraft and American Airlines seated us together! The food and inflight movie were great! It was an excellent experience."
Cons: "Was a bit difficult to book through Kayak. I then had to call American Airlines for everything else, and next time I'll do that instead."
Pros: "Flight on Time, Confort, Crew"
Cons: "I know if you want food, you must pay but not even a cookie...???"
Pros: "The flight was on time Crew was nice"
Cons: "No entertainment"
Cons: "Hot on plane."
Pros: "Never made this flight they rerouted."
Pros: "Free in flight movies"
Cons: "Nothing in particular"
Pros: "I flew coach for the first time in a year, and I was shocked at how poor the service was. Additionally, the aircraft was not maintained: broken sinks in the bathroom / most of the video entertainment was broken in Premium Economy Class. I had to cross the Atlantic for 9 hours with no movies to distract me. I'm shocked that the business class crew still treat coach passengers with disrespect as if they are second class citizens."
Pros: "The crew was nice, boarding wasn't an issue, and the flight was smooth."
Cons: "A little chilly, but not horrible."
Pros: "Not enough space. Felt too tight. Not comfortable at all."
Pros: "Everything I like :)"
Pros: "Tailwinds in our favor cut our flight down by an hour! Check in and boarding was super easy!"
Pros: "It was all good . I enjoyed the service. Was friendly . Take off and landing went well . The plane was awesome. The temperature in the plane stayed the same . Not to hot or cold . I travel alot for my job . I half to say , this was a great crew ."
Cons: "I honestly can't come up wirh something I didn't like ."
Cons: "I was delayed out of Newark due to the arrivung flight coming in late. When i landed in charlotte, i sprinted across the airport and missed the connection by 2 minutes. Rules are rules, i understand thwy cant reopen the flight for me. It happens. The frustrating part was when aa refused to comp me a hotel room. I got a voucher for a discount. The discount worked out to be 6 dollars. Not a pleasant experience."
Pros: "The crew had Halloween candy they bought themselves. It shows they care."
Cons: "Catering didn't happen. The pilot told us early, apologized and said we would arrive a little early to make up for it."
Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"
Pros: "The entire experience was great. All the employees were kind and courteous. Flight to Phoenix arrived early and return flight to Omaha was on time."
Cons: "There wasn't anything I didn't like."
Pros: "The crew was efficient and controlled the mask situation well. The seat was well used so it was not as comfortable as I expected. The flight crew did an excellent job with providing information and flying a smooth flight."
Cons: "Boarding was a little chaotic as the person calling out rows kept repeating the same rows for boarding."
Pros: "Everything was great thanks"
Cons: "Five star trip"
Cons: "Flight was over booked and 1 hr delay"
Cons: "Staff not friendly, no food"
Pros: "The seats were spacious"
Pros: "getting bumped up to economy plus and being in an exit row."
Cons: "Poor communication about delays, delayed for over an hour with no where to find once on the plane, nobody offered any of the passengers anything to drink. Overall my worst flying experience with United ever."
Pros: "My bag actually made it to my destination before I did. I also managed to modify my flight on the United app to a better one than the customer service provided."
Cons: "no accommodation or food vouchers offered. If I didn't have a smart phone to shop around, I would have been subject to price gouging of local hotels. I was quoted $399/night at one of the generic hotels advertised at the airport kiosk."
Pros: "It seemed they had just installed new carpet and the seats looked like new. The plane was nice."
Cons: "We were 2 and a half hours late to Omaha. There were thirty planes ahead of us to take off in Chicago. Very long wait inside of the plane."
Pros: "comfortable . got moved up to economy plus. enjoyed the seats in the exit row"
Cons: "we were delayed."
Cons: "Plan was late. Had to fix radio on plane. Dat on plane for 1 1/2 hours to get engine started. Never again"
Pros: "Friendly staff"
Cons: "Had to pay for wifi. Seems weird to advertise it and it's not included"
Pros: "I arrived in Omaha in one piece."
Cons: "Everything else."
Cons: "A cat in a carrier was very loud and restless during flight."
Pros: "I love United Airlines airplanes. They are roomy and comfortable. I don't like to fly, but I have to admit, I felt pretty good on these flights. I get scared when it's bumpy, but I guess that's just life in the air."
Cons: "There was a slight delay in Chicago (20 minutes), which is not much to complain about. I just wanted to get home."
Pros: "CHECKIN Is long and awful."
Cons: "Staff rude"
Cons: "United and AL never helped rebook my flight from Chicago to Omaha. Spent too much time and money to get back home."
Cons: "Both legs of the flight were delayed for 1-2 hrs."
Cons: "One hour mechanical delay"
Cons: "No gluten free options"
Cons: "Was supposed to arrive in time for my speaking engagement - since I was the speaker, I was very upset I missed it!!!"
Cons: "2 hours late"
Pros: "I had excellent service, the employees were extremely nice and helpful. I use a wheelchair due to disability, so it's important to me to have someone take me from entrance to the gate and help getting on board. From the woman who helped me with getting me to the gate, the gate agent and flight attendants, I was very impressed with UA service today."
Cons: "Similarly, poor cabin staffing"
Cons: "Very rude steward. Sooooooo not his line ofnwork!"
Cons: "Had computer problems. All flights shut down. Will never fly United again"
Pros: "Crew was nice Smooth flight"
Cons: "Small plane Delayed flight"
Pros: "The flight is short and sweet and because of my seat assignment I didn't get a beverage until about 15 minutes before landing so the flight attendant said, "you don't have much time to enjoy it, so just enjoy it". That was just what i needed that day! Thanks United!"
Cons: "Delayed for a latch for 10min then 10 more then 30 in reality was around 1:30 plus when we finally bored the plane we got delayed again because they had to spray the aircraft because of the snow supposedly 5 minutes it took 25 My overall opinion about united airlines is: Never again Bad customer service"
Pros: "Everything was good!"
Pros: "Quick and easy flight. Just over one hour from take off to landing. Both airports are easy to navigate."
Cons: "Barely had enough time for the flight attendants to get everyone a refreshment."
Cons: "My luggage was lost"
Pros: "Convenient, seamless boarding process. Arrived early"
Cons: "Middle seats are pretty cramped on 737"
Pros: "On time no delays"
Pros: "Everything was on time and all the staff was friendly and helpful."
Pros: "Take off and landing and overall flight was great. Flight crew were very friendly."
Cons: "Flight delay"
Pros: "Again, the food wasn't bad, persay, there was just hardly any time to justify food at all. Just a slightly crushed packet of snack that was almost entirely pretzel."
Pros: "We had no delays this time and had a smooth flight."
Cons: "While we arrived on time, we all waited 40 minutes to get our checked luggage at the end of the flight. United is not my first choice in airlines: they give the impression that they're giving the bare minimum and not really trying to make a good experience for the customer."
Pros: "The kindness of the staff."
Cons: "Having to go back to Denver because of a storm-in Omaha."
Cons: "The boarding gate changed but the gate information did not. I thought I would save money and time flying United at Ohare. That's a mistake I will never make again."
Cons: "Went all the way there turned around and came back"
Pros: "Seats were spacious, we were on time."
Cons: "Flight was delayed 8 hour and then canceled. 1.5 hour flight between Chicago & Omaha. Weather was gorgeous in both places. Will ever fly united again for this."
Pros: "On time"
Cons: "Cabin was so COLD had to be around 65 degrees why???????"
Pros: "departed and arrived on time"
Cons: "cost was high person next to me on the way there was rather large and made my trip uncomfortable - not trying to be mean just being honest"
Pros: "Not a lot"
Cons: "The fact that we had to get off due to too much fule,didn't make a lot of us comfortable..when it comes to flying,the whole team needs to be on the same page..makes flyers more comfortable..but things do happen.."
Pros: "Crew was nice but seemed tired or flustered. I could stow my backpack in overhead because it was a backpack, a true carry-on piece. Flight was short."
Cons: "Flight was delayed. Boarding is always a pain. Airline calls boarding, everyone queues up and then it takes forever. Also they take to long boarding business class etc then many times they call a group # but allow passengers from other groups to board, not including people with disabilities, older passengers who need assistance."
Pros: "Other than having the plane replaced with one that worked, noting."
Cons: "The plane was gross, no actually nasty! Dirty, dirty, dirty. The cubby that holds the emergency latch was falling off. The window shade hardly worked. But more than that, the scum that caked the seats, window area and floor was UNEXCEPTABL!"
Airlines flying from Oaxaca to Omaha have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Oaxaca to Omaha
Masks required on board, masks provided on flights from Oaxaca to Omaha
Social distancing seating
Middle seats unavailable to book on flights from Oaxaca to Omaha
Testing for antibodies, testing for symptoms for flights from Oaxaca to Omaha
Waiving of change fees. Search flexible flights from Oaxaca to Omaha