Daily cleaning, installation of cabin HEPA filters on flights from Mexico to Omaha
|September||Best time to beat the crowds with an average 4% drop in price.|
|February||Most popular time to fly with an average 10% increase in price.|
Average price round-trip
|$593||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 993 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 22 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "The crew were very friendly. They were so kind and helpful to a young girl who was flying by herself. They kept checking in with her and asking her if they could do anything for her."
Pros: "None stop flight was excellent"
Cons: "Everything was good"
Cons: "Everything was great!"
Pros: "The crew are always great people."
Cons: "It was a late night/early morning flight. Good is limited to snacks, but adequate."
Pros: "Very pleasant crew."
Cons: "On a 3 hour flight attendants only came through once to serve but several times to pick up trash. When you have a window seat it is difficult to get up and ask for something and you feel stupid pushing the button for just a cup of coffee."
Pros: "On time"
Cons: "Walking to the airplane, plane didn’t have a door Insuficiente sitting space, Got charge for luggage Air attendants unfriendly Carrousel info unclear Boarding info, not upfront, quality of the airline has gone down drastically"
Pros: "Easy to board and plenty of crew assisting passengers"
Cons: "Seats are too narrow and crowded it gets very uncomfortable and cannot do much work on a laptop as there’s not enough arm space"
Pros: "I love it thanks"
Pros: "Very organized"
Pros: "Everything great on flight. We arrived early too! Love the inflight entertainment using my device!"
Cons: "No issues."
Pros: "Boarding on time"
Cons: "At the LA airport they put us in a bus in a remote area everything was to slow, take over 30 minutes to reach the terminal"
Pros: "I liked everything,wonderful experience."
Pros: "Great flight"
Cons: "Nothing it was all pretty good"
Cons: "Fly deleyed"
Pros: "Very good"
Pros: "leg room, drinks, seat recline, direct flight, air, lighting"
Cons: "attempting a movie on my laptop, it could only stutter, and took two hours to get through 51 minutes of the film (I read captions); my neighbor was not a large woman, but nonetheless couldn't help elbowing me often; you're not responsible for poor parenting, but the family ahead and behind (same family) was loud and complaining; the flight was switched to another plane so our original one could take passengers to Cabo (Mexico); we had no water in the restrooms; food shouldn't be an additional purchase on longer flights, nor should baggage check"
Cons: "I'm pregnant, so not enough options for food"
Pros: "Crew was nice - it was not their fault this flight was horrible"
Cons: "Plane was super hot, no food at all, entertainment didn’t work, was late and then for some reason they randomly split up the coach boarding and let the people who had t been waiting on a head of the people who had been lined up for almost an hour"
Pros: "It seemed to flow very well from gate to gate."
Cons: "That I was flying to Omaha and not NY..."
Pros: "Nonstop flight that was relatively inexpensive!"
Cons: "No options for vegetarians when food was handed out. I asked if they had the food for purchase and they said no on a 2+hour flight."
Pros: "The seats were comfortable and I had plenty of space."
Pros: "Excelente servicio"
Pros: "On time and nonstop"
Pros: "The cordiality. The options for snacks and meals. The seat assignments. The clear Sky's! The stylish uniforms worn with sweet accessories."
Cons: "Some announcements needed to be made more clearly by slowing down a notch."
Cons: "Paying for food during a lunch hour flight"
Pros: "Crew was very kind and I didn't feel pressured about anything"
Cons: "Seats made my back sweat and airflow was a little iffy for my liking."
Pros: "Friendly staff; comfy seats and ample leg room"
Cons: "No free WiFi services"
Pros: "Couldn't believe how clean and fresh-smelling the restroom was! The seats are a nice wipe-able vinyl or leather material. Flight attendants were accommodating and had friendly mannerism. SkyWest/Alaska offered for us to check a bag for free, then both bags we had checked arrived at baggage claim within the 20mn post-flight, as promised."
Pros: "Good service before and during flight. We're very accommodating to our needs."
Cons: "Lots of movement on the flight between passengers and flight attendants"
Pros: "Great service, great attention to detail"
Pros: "I love Alaska airline. I always try to fly with them."
Cons: "It was FREEZING on the plane and I had a blanket."
Pros: "No line to check from Lax to Portland Lots of leg room Loved complimentary internet and select movies No line to board We were m over efficiently and seamlessly"
Cons: "Too quick when getting drink orders - skipped me the second time on both flights Small overhead compartment"
Pros: "Courteous flight attendants were helpful to mothers with children. They came to all passengers frequently to ask if we cared for water or food."
Pros: "Early take-off, friendly staff"
Cons: "everything was cool"
Pros: "Every thing"
Pros: "The whole air experience is so egregious now, I'm committed to first class and only a few airlines. Just can't do it anymore. I'm not a herd animal and I don't want to do it their way. Period. On Air Alaska it's a clean cabin, they leave on time, they maintain the planes. Amen."
Pros: "Nice crew, clean, great movie selections"
Cons: "Plane was delayed 2+ hours"
Pros: "The crew were all wonderful and very helpful."
Cons: "The seats on the teeny-tiny Skywest planes are so uncomfortable. My back was aching after a three-hour flight, and I was in first class...can't imagine how much worse the main cabin seats are. There was no dairy-free/vegan option for the meal. I get not having vegan hot meals on hand because it's not the most common request, but even a cold snack pack (like the kind the AlaskaAir website lists as being standard in first class) would have been great."
Pros: "In my first flight with Alaska everything was excellent."
Pros: "Excellent service, timing, crew amiability."
Pros: "The sites were great the flight was good departed on time and arrived on time mostly all the crew was nice"
Cons: "One of the stewardesses in first class was a little rude to some of the people on the flight. Ex. (the person next to me asked for a water in first class and was given a glass of water and told that's all we have) it was said in a really rude way and almost thrown at him not cool Ex. ( old couple was in need to use the restroom and asked for some assistance and she was really rude to them cause they needed here help to get up. again not cool if she was not having a good day then she should not have came in to work."
Pros: "On time, easy to get through the check-in lines."
Cons: "No in-seat entertainment causes the "poor" above, but I did not expect entertainment."
Cons: "At the airport Aeromexico counter, passangers were not told to get a boarding pass from the Alaska counter. They were only told that no flight existed from Aeromexico, when they could have been given clear communication about connecting with Alaska as the carrier."
Pros: "Great service."
Pros: "Great flight from Omaha to Seattle. Flight crew was wonderful!"
Cons: "They broke my baby jesus into million pieces"
Pros: "the crew were very helpful providing all information I need it"
Cons: "Mechanical issue put us out late, then weather kept us circleing for another 45 minutes. Spent the night at msp had to fly out the next day to final destination."
Pros: "On schedule"
Pros: "The delta checkin desk were exceptional."
Pros: "the crew was friendly and courteous"
Cons: "Boarding process was cumbersome. Look at the Southwest model."
Cons: "Refueling took over an hour."
Cons: "Seat was old and killed my back. Paid for a comfort plus seat, but from what I could tell it was no different that economy. Still had to gate check my single carry on, no entertainment system, no in flight texting. I felt ripped off"
Cons: "Couldn't have been better"
Cons: "The delays"
Pros: "Good seating, great food, good service."
Pros: "Everything was nice"
Cons: "The price"
Pros: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."
Cons: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."
Cons: "Changed Gates and airplanes after about a 4-hour delay Toward end of flight, the main cabin FA announced she wouldn’t be accepting half-empty water bottles as trash because Flint MI doesn’t have clean water. After an inconvenience-filled day, I thought this was pretty poor service and out of line"
Cons: "Flight continually delayed so I had to drive to Chicago and take an American Airlines flight - that cost an additional $700"
Pros: "Crew gave specific instructions on boarding as to wear to place bags (overhead vs under seat) so even though we boarded toward the end, there was still a place for my bag. I enjoyed the choice of snacks."
Pros: "Smooth flight."
Cons: "Tight seat. Small space."
Cons: "Delayed flight, b.s. about why we were late, kept changing the reasonfor being late, unfriendly service"
Cons: "Front gate person was very rude, inpatient and did not help us to print our new boarding passes that they gave in Barcelona. During boarding process, we had to wait aside until new boarding passes printed that could have been done over an hour earlier."
Pros: "The smooth flight, the informational touches the pilot and gate attendants gave to the people"
Cons: "Late flight attendants"
Pros: "Everything else was okay"
Cons: "We arrived late & the connecting flight was far away got there with door closed 10 minutes before they left. But wouldn't let us on another 3 or 4 passengers. Needless to say are pre paid ride to the Cove we missed and we probably miss our dinner t 6to 7"
Pros: "Short flight! Crew nice enough!"
Cons: "Boarding seemed slightly delayed"
Cons: "Delayed because waited on a stewardess to show up. Wasn’t able to book my seats when we checked in. The last seats on the plane are horrible. Still waiting on the plane to unload. Definitely will rethink ever flying this airline again."
Pros: "The movie options."
Pros: "Im a delta traveler I prefer delta over any other airlines so everyg went great kudos to everyone specially to my very friendly flight attended he was a male really funny. Movies great to bad I couldn’t finished the movie I was watching we arrived 20 minutes earlier so awesome."
Cons: "None everything great"
Pros: "Crew was kind and helpful. Snacks were great!"
Pros: "The flight was calm"
Cons: "What I didn’t like is the inconviece where we had to change flight hour and aircraft and move to another one and we were delay for one all hour plus the 3 hours that we were there before the hour of departure that is really really bad"
Pros: "Check-in agent was very pleasant even through having to deal with a number of cancelled flights."
Cons: "Flight was delayed shortly before it was scheduled for boarding, which resulted in further delays/cancellations along the journey. Earlier notification may have allowed me to remain in Atlanta a night or two longer with my family as opposed to having had to spend many additional hours sitting uncomfortably in an airport."
Cons: "sitting next to a large dog and the wifi not working given i prepaid for it and actually selected the flight because it had wifi i fell hours behind on my work"
Cons: "it is a shame that for an international trip, with a "superspecial rate" of almost 700 USD. We still had to pay to register 1 piece of luggage. Why are these flights NOT considered international and allow at least one piece of registered luggage? They seem to be considered international when it comes to the ticket price."
Pros: "being able too use our electronic devices in Wi-Fi mode the whole time. Last time I flew everything had to be shut off during take off and landing."
Pros: "Almonds were very good as snacks. Flught departed ontime and arrived early. Checked bag arrived in less than 20 minutes."
Pros: "Free movies was nice, service friendly."
Cons: "Long flight but shorter than scheduled, awesome."
Cons: "They charged $300 for 3 bags"
Pros: "Flight was on time. And faster. I really enjoyed it."
Cons: "Delta delayed our outbound flight causing us to miss our connection."
Pros: "I loved his pilot. His take of and landing were so smooth. I wish I could request him and his co-pilot for every trip I take. The flight attendants served and did not hang around and harass you like some do. They were efficient."
Cons: "Aircrafts were not maintained well and they had to return causing a 4+ hr delay"
Pros: "I liked that the plane was newer and the box snack was really good."
Cons: "Nothing really"
Pros: "the meal was OK and they served ice cream midway between SFO and JFK."
Cons: "Late departure. Long delay getting to the get because of congestion at Terminal 4."
Pros: "Friendly staff and onetime aircraft"
Cons: "Nothing in perticular"
Pros: "it was great experience"
Pros: "everything on schedule; courteous staff and great pilots"
Cons: "everything was very ordinary so cannot complain"
Pros: "There was a great selection of available movies"
Cons: "Again, crew was rude at the check-in counter"
Pros: "Flight and service were fine. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. I won a $50 Delta gift certificate! The captain had good communication with the passengers to keep us informed."
Cons: "Flight was delayed 4 1/2 hours because no crew was available."
Pros: "I got upgraded to 1st class Enjoyed the luxury and extra attention"
Cons: "The bathroom was really tiny.but apart from that everything was perfect"
Pros: "Great flight easy boarding"
Pros: "Seats were nice"
Cons: "Airplane interior needs updating, old seats."
Pros: "i thought the food was fairly good.i thought the crew were good."
Cons: "that we were about an hour late departing. i thought the entertainment especially the movies could have been better."
Cons: "gate boarding schedule was horrible, and checking in your luggage was a nightmare, missed my flite, and the second day it almost happened again it is totally a mess at this airport unbelievable!!"
Pros: "Aeromexico Boeing 737s are great. No complaints here."
Cons: "The puntuality"
Pros: "The seat was super confortable"
Pros: "Missed it"
Cons: "Give back money"
Pros: "on time"
Cons: "AC on boarding!"
Pros: "Checking was fast and easy."
Cons: "Seat cushions were super uncomfortable."
Cons: "Not every flight has internet access"
Cons: "Temperature in cabin whille boarding was ridiculously hot . They didn’t turn the ac on until we took off. Very uncomfortable"
Pros: "Excellent flight. Aeromexico is great"
Pros: "Everything was great"
Cons: "Everything was great. Love Aeromexico"
Cons: "Entertainment system stopped working 1/3 of the way into the 4 hr flight. Gate personnel at LAX were not ready for our arrival and it took an exceedingly long time to deplane. Initial beverage service was slow - didn't begin until 30-40 minutes after take off"
Cons: "I lost my flight, really slow service (40 minutes on the line), bad actitude, NO REFUND. This is mi first and last flight purchased by Aeromexico. I hate you Aeromexico."
Cons: "Poor scheduling"
Cons: "I lost days without my luggage and.trying to get it!!!"
Cons: "I did not like that I was assigned a seat at the back bulkhead when there were several empty seats available)"
Cons: "2.5 HOURS DELAYED"
Pros: "Aeroméxico has the best in flight service aboard of any airline today!"
Pros: "vuelo sin demoras"
Cons: "No Wi-Fi"
Pros: "No puedo creer que estuviéramos 15 minutos esperando al personal de tierra para que. Nos abrieran la puerta . No es la primera vez que me ocurre ."
Pros: "Brand new plane"
Cons: "Flight was delayed"
Cons: "Rough Landing"
Pros: "Soft flight"
Cons: "Little bit of turbulence for wheather conditions"
Cons: "No food, no entertainment"
Pros: "The food amd good customer service"
Pros: "Everything was great,,, good crew attitude"
Pros: "Not much"
Cons: "Korean translation sucked. Also food was bad."
Pros: "Thank you my flight was great the airline took tine to make changes to make my flight less stressfull"
Cons: "Nothing I disliked."
Cons: "Delayed as usual, 1 hour flight tend to be 2 hours in the airplane. Turbulence"
Cons: "I believe Aero Mexico had four flights going from LAX to Mex City in the matter of two hours when we arrived so the line to check in was huge. Not a big deal until the staff began pulling people from the back of the line to check in for flights that left at the same time as ours, which put us on a time crunch to get to our gate on time. Once we arrived at the gate, there was no indication that our flight had been delayed and no announcement regarding its status. We simply had to wait and wait, then we finally took off an hour late. The staff on board the plane was less than helpful in getting our customs paperwork to us as well. Not a great experience."
Cons: "Aeromexico is the worst airline I have ever flown including many throughout Latin America, Africa and other developing regions of the world. Our first flight was delayed an hour not because of weather or maintenance, etc. Just because “our planes always late” as the person at the gate put it. Because of he delay, we missed our connection and we have been delayed 24 hours. Horrible."
Pros: "They were friendly and professional"
Cons: "hablo Espanol no bien"
Cons: "Realmente mal servicio a cliente la aerolinea solo quiere sacar ventaja y cobrar de mas por el transporte de tu equipaje"
Cons: "The poor profesionalism not having flys on timeline"
Pros: "Straightforward and good. Very Timely."
Pros: "Thr dervicr"
Cons: "I have to pay $60. Dollars"
Cons: "This was the last time we trust kayak"
Pros: "Airline stewards were friendly and provided good service. Comfortable flight. Food was good."
Cons: "Flight departed over an hour late which made it stressful trying to get to connection flight. If the other flights weren't delayed also, we would have missed the flight. I paid for my luggage more than 24 hours in advance online. Website states if paid more than 24 hours in advance, the fee is $20 for one bag. I was charged $25.00 each way. Called Aeromexico and they said I had to send email to customer service. It has been 12 days and still have not received a response to my inquiry."
Cons: "their seating chart and the entire seating experience sucks"
Pros: "Checking in was fast and easy"
Pros: "Provide a service of excellence when the delay is so great because people are upset and should mitigate the anger."
Cons: "Why leave first flights that originally departed 1 hour or two later"
Pros: "Flight was only minorly detailed (this is a major plus for Aeromexico, which is ALWAYS late)."
Cons: "Flight was minorly delayed"
Cons: "No flexible headrest on seats No entertainment screens"
Pros: "Once again I expected to had at least in this flight a decent meal on board cause I was starving, I overpay this flight from Houston to Guatemala City it was a last minute ticket, so at least I expected to have a good meal instead of snacks, peanuts and a small drink. The space within seats was really small, I got bad luck to be trapped between to guys, so the flight was really uncomfortable to be a 2 hours flight, they overbooked the flight from Monterrey to Mexico City in order to make more profit, really hot and humid inside, really old plane, just enough to achieve the goal which is transport people from A to B no matter what just bring it here."
Cons: "The space within seats was really small, I got bad luck to be trapped between to guys, so the flight was really uncomfortable to be a 2 hours flight, they overbooked the flight from Monterrey to Mexico City in order to make more profit, really hot and humid inside, really old plane, just enough to achieve the goal which is transport people from A to B no matter what just bring it here."
Pros: "The airlines bumped us up to better seats without us asking!"
Cons: "Seat very narrow for an upgrade"
Pros: "The crew was extra helpful - Help was easy to find and the crowds manageable. As a bonus, our flight arrived at the destination 30 minutes early."
Pros: "Great staff."
Cons: "I hate that American Airlines doesn’t sign seats together even when there are spots available."
Pros: "I like nothing!!!!!"
Cons: "My flight was canceled and company didn’t give any other flight.... any compensation for it...."
Cons: "Flight was canceled"
Pros: "Crew was outstanding."
Cons: "I had to check my carry on."
Pros: "The crew was very friendly."
Cons: "The flight was delayed. A terrifying amount of turbulence the entire flight from Philadelphia to Omaha. I arrived later than expected."
Cons: "The service from the check in desk to the stewardess"
Pros: "Flight Attendants professionalism"
Cons: "Due to AA delaying my flight I missed my connection; I'm a AA frequent flyer and I could say that have missed my connections about 50% of the time during my trips with the company during the last year. We were stuck next to the jet bridge for about 20 minutes because there was no one to operate it; as a result, I arrived late to get on my next flight. They close the flight even though there were about six passengers having connection delays because of American, the company refused to let us in the airplane even though the flight was in the ramp for about one more hour for unknown reasons."
Pros: "Thankfully they gave out ear buds on the plane"
Cons: "The flight was over booked, at the point of boarding there was no room left on the flight for any carry on’s so they wanted everyone to check bags one particular lady at the gate snatched my husbands boarding pass out of his had and threw it back at him so it landed on the floor. She came back with a checked bag ticket, this bag could have fit under the seat. We would have preferred not to check the bag because it had everything in it we needed access to like medication, ear buds, book, tablet, it also contained my Jewlery and various other things. The lady was extremely rude when I told her I prefer not to check the bag, she said we could take everything out of the bag we needed but that would have been 70 % of what was in the bag, where was I supposed to put all this stuff? My small purse was already full. my husband was upset at her treatment and said something to her and she told us we where welcome to book another flight. I paid a hell of a lot of money on this flight alone plus upgraded our seats with extra legroom. Once on the plane the seating was so crammed, uncomfortable and no legroom. My seat reclined but my husbands did not. I will never fly American Airlines again."
Pros: "Plane was full. Finding overhead storage was tough. And, we checked luggage. The seat was small, but I had leg room and no one reclined their seat. There are a lot of extras one must pay for. But, the plane was on time and the crew was pleasant..People are accustomed to this treatment. There is no joy left in the flying experience."
Cons: "I did not understand the entertainment system. I read a book."
Cons: "Flight was delayed. Gate change on short noticr"
Pros: "The crew was very nice and the flight attendant so helpful. We travelled with our 3 kids, one in a diaper. When we realized we left our diaper bag at security in the airport, he offered to help us find a diaper by asking other passengers with kids. They were very generous with diapers and wipes and it wasn’t great to experience the kindness of strangers."
Cons: "We couldn’t get the free in flight entertainment. The WiFi wasn’t strong enough. The snacks were fine, but looking back I don’t think there was any food offered for sale."
Pros: "Kayak was helpful with all the reminder and alerts. The staff was extremely friendly."
Pros: "Loved the exceptional kindness of the staff"
Cons: "Lack of movie or music"
Pros: "This was our first time flying Avianca. The flight attendants were attentive and helpful!! We will definitely fly Avianca again to Colombia!"
Cons: "It was 3 hours late"
Pros: "Getting home EVENTUALLY"
Cons: "10 minutes after leaving Austin the pilot tellsnus Houston air traffic control is grounding all westbound flights due to a storm in Dallas that's causing too much congestion. So we sa on the Tarmac for 90 minutes. I have a difficult time believing this situation was a surprise. Possibly it was just to free up the gate and not have to go through reboarding. Also leg room is getting reduced to 28 inches. I'm 5"11 and cramped. How is JetBlue better than American? How much will these airlines continue to bend us over. I didn't even take the screaming infant into account.... since it's not AA's fault for letting that baby on board."
Pros: "Friendly curbside skycap at check in"
Cons: "I didn't realize that I was sold a "basic" ticket. No early seat assignment, last boarding group, no access to overhead stowage (didn't need it) so all bags have to be checked for extra fees, bought preferred seating just to be sure my wife and I could sit together but did not get a receipt and had trouble explaining this at curbside check in. Overall unsatisfactory. Same seats but no amenities."
Cons: "We were asked to board then had to sit for an hour while they did system checks in the heat. The air conditioning was not working, they didn't offer us anything to drink.... it could have been handled differently. Why didn't they just leave us in the terminal until everything was ready for us?"
Pros: "Once we got flying, everything was fine."
Cons: "Gate changes had passengers walking from one end of Terminal 3 at O'Hare to the other twice."
Pros: "That we arrived an hour earlier than expected"
Cons: "Someone was allowed to trade seats with the crack head that ended up next to me that kept sexually harassing me and even bit me during the flight. Not to mention the less than closet space that cramped me as I tried to sleep off the flight."
Pros: "Plane was new and entertainment was free. Great service too."
Cons: "American has improved a lot"
Cons: "Closed gate early and left me stranded. The AA employees could care less about you. They are hired for the rudeness and indifference."
Cons: "old plane with worn out seats."
Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."
Pros: "Gate staff had a nice sense of humor and did keep us reasonably informed about the delayed departure."
Cons: "The headroom and seating space on this plane were tight and inadequate. Paid extra for 'preferred seating' but certainly couldn't tell that I got anything for the money. Had to duck to get in and out of seat. Was in a 2-seat row with a large, but not oversize young man and our shoulders were glued together the entire trip. Was served warm tomato juice with no ice, although ice bucket was full. last flight of evening so perhaps attendants were tired, but nonetheless...."
Pros: "Cheapest flight to Cyprus"
Cons: "Dirty, cramped, and they neglected to send my luggage on from Amman."
Pros: "See above"
Cons: "See above"
Pros: "The flight was on time Crew was nice"
Cons: "No entertainment"
Pros: "Flight was on time (actually early) and smooth. The crew was very friendly."
Cons: "Right after boarding Zone 5, the crew called for Zone 6, and everyone rushed the line. Zone 5 had not yet completed boarding."
Cons: "Never enough leg room!"
Pros: "Free in flight movies"
Cons: "Nothing in particular"
Pros: "The crew was nice, boarding wasn't an issue, and the flight was smooth."
Cons: "A little chilly, but not horrible."
Pros: "Not enough space. Felt too tight. Not comfortable at all."
Pros: "no fresh food"
Pros: "No much"
Cons: "Aircraft is small, boarding is a mad dash to the plane"
Pros: "Everything I like :)"
Pros: "Tailwinds in our favor cut our flight down by an hour! Check in and boarding was super easy!"
Pros: "I liked because it was my mom first international trip and she got all the support from the crew. She loved it!"
Pros: "It was all good . I enjoyed the service. Was friendly . Take off and landing went well . The plane was awesome. The temperature in the plane stayed the same . Not to hot or cold . I travel alot for my job . I half to say , this was a great crew ."
Cons: "I honestly can't come up wirh something I didn't like ."
Cons: "Going through immigration in Dallas is a disaster. The wait is eternal. None-US passengers seemed to get processed faster."
Cons: "Voar 8 horas de Miami para Sao Paulo sem entretenimento de bordo foi péssimo. Poucos filmes e nenhum com legenda em Português. Se o voo era pro Brasil acho que era o mínimo que se poderia esperar. A comida estava horrível."
Cons: "I was delayed out of Newark due to the arrivung flight coming in late. When i landed in charlotte, i sprinted across the airport and missed the connection by 2 minutes. Rules are rules, i understand thwy cant reopen the flight for me. It happens. The frustrating part was when aa refused to comp me a hotel room. I got a voucher for a discount. The discount worked out to be 6 dollars. Not a pleasant experience."
Pros: "The crew had Halloween candy they bought themselves. It shows they care."
Cons: "Catering didn't happen. The pilot told us early, apologized and said we would arrive a little early to make up for it."
Pros: "Everyghing was smooth and on time"
Cons: "Nothing at all"
Pros: "The entire experience was great. All the employees were kind and courteous. Flight to Phoenix arrived early and return flight to Omaha was on time."
Cons: "There wasn't anything I didn't like."
Pros: "Timming Was ok"
Cons: "No Food, old tv, poor confort seat"
Pros: "Food was great"
Cons: "Smoothly flight"
Pros: "Nothing stood out as being particularly good."
Cons: "A 6-hour international flight should provide food and entertainment. I flew Toronto to Port of Spain. No free food (not even pretzels), no inflight entertainment system, cramped seats with poor legroom, grumpy flight attendants, an hour delayed due to disorganized boarding process."
Pros: ". The staff was and movies waa the only good part of the flight."
Cons: "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"
Pros: "Pleasant Flight attendants and good pilot."
Cons: "No free drinks at all! Cheap airline"
Cons: "Although we "upgraded" to a front row with supposedly extra legroom, the dividing panel in front was closer than a row of seating would be and there was no room to stretch legs. Painful!"
Pros: "Service, Ecofriendly, Kind Staff"
Pros: "The crew inside the plane was friendly pretty much the only thing good about the travelling"
Cons: "The seats were not confortable and old and no entertainment at all ! The food was horrible and the customer service from air Canada at Montreal airport was rude and unprofessional 3 hours delay without even an apology or an explanation! I went to see a person from a air canada at a desk at the boarding gates and he wouldn't even have the courtesy to give me 1 minute of his time to explain why the plane is late his awnser was wait for the announcement and you will see his attitude was very apathetic. Overall I was very disappointed"
Pros: "The crew were friendly."
Cons: "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."
Pros: "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
Cons: "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."
Pros: "The comfort in side the plane and quiet drive"
Cons: "The 5 hours waiting time at the Toronto airport. It really was hard to endure."
Pros: "Better than expected"
Pros: "Around $700 air fair for round trip flight to Asia is a good deal."
Cons: "The flights between Vancouver and Dallas are small and tight, very uncomfortable. Normal carry on csn not fit into overhead bins."
Cons: "No regard to passengers schedules I was supposed to be home 4 hrs ago. Still waiting for the flight home. Family informed me that the weather is great back home. So not an excuse!"
Cons: "Would nice to have better and more movie choices"
Pros: "Compared to the flight going the other way, this one was much more comfortable. I didn't have someone's seat back in my face the whole time, and was able to enjoy games on my own device. I like that both USB and normal power options were available, so I was able to play games and charge my phone so I could use it after landing. The food was passable as well, which was surprising."
Cons: "It's unavoidable when flying between multi-lingual locations, but having movies and stuff pause three times for each announcement gets annoying. The rolls served with the meals were very dry. These are small nits, and the flight was generally enjoyable."
Cons: "t took the crew 3 hrs on the tarmac to figure out the plane was unsafe to fly!"
Pros: "Overall not bad."
Cons: "Flight delay, tight seats."
Pros: "Coming home"
Cons: "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"
Pros: "Smooth flight, on time"
Cons: "Difficulty with tech"
Pros: "Very nice flight"
Cons: "No entreteiment. No food. One of the crew was indiferent and rude."
Pros: "Finally getting off the plane."
Pros: "Quick boarding, staff friendly and helpful. Flight attendants ensured those with connecting flights deplaned quickly when we arrived at the gate in Montreal."
Pros: "Friendly punctual"
Cons: "Seats are way too close! No leg room!"
Cons: "That there was no meal included. Only ordering extra through the cafe catalog"
Pros: "Are they ever friendly? Concerned about their customers? It's unreal how indifferent they are to your time and comfort!"
Pros: "The seats were spacious and the electric/USB outlets made all the difference! By the end of the flight, my phone was charged and I was ready to see Montreal!"
Cons: "Paying for seats."
Pros: "Awesome crew, very attentive"
Pros: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Cons: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."
Pros: "It was excellent. Though due to snowfall, flight took off late due to de-icing but taking safety precautions is a best practice."
Pros: "Nice new plane Decent food Very clean Friendly staff Ok entertainment"
Cons: "People had a lot of bags, and their zone boarding concept means I got on last and little to no room for my one average carry on..."
Pros: "Constant ability to have water, decent selection of beverages. Food wasn't spectacular but was adequate."
Cons: "As a non Canadian I found the entertainment selection to be lacking. The movies and games were good however I have never heard of any of the musical artists and I found the tv selections lacking. Why only 2-3 episodes per show? The middle seat in economy had armrests narrower than my shoulders making it painful on my elbows"
Pros: "There was enough room to stretch out a little."
Cons: "That there was a secondary charge for everything."
Cons: "If you are going to make people download things in order to watch movies or tv on a nine hour flight. You shouldn't charge people that don't have the devices to use one that you have on board. Also, making your entertainment app only available to apple customers and not android seems very unfair."
Pros: "Comfort and Entertainment were great. They were punctual as well."
Cons: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."
Pros: "I liked the airport design at Montreal."
Cons: "the whole process in Montreal seemed cold. Not really friendly compared to our domestic flight from Los Angeles to Montreal. The crew weren't very friendly at all. It's as if we were bothering them to ask a question or for them to give a smile once in a while."
Pros: "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"
Pros: "Timely departure. Great landing. Fantastic flight crew."
Cons: "Limited movie selection. And the navigation system should be more intuitive."
Pros: "at least a packet of crisps with your drinks of juice and water"
Cons: "no movies and music-earphones"
Pros: "Crew was late on first leg delayed 3 hours than nobody to close the cabin door from outside ,missed connecting flight. Than did not have inventory in Chicago to out up in hotel had to pay out of my pocket and to this day can't get hold of customer service to get claim resolved. Sent through email and nothing. Even went down to my airport in Phoenix to speak and no help. Also lost bag as well. Which later found by united not air Canada. Unbelievable"
Cons: "Flight was delayed an hour with no updates. Luggage pick up was slow"
Pros: "It was ok."
Cons: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Pros: "Flight crew was great. Aircraft was great."
Cons: "Food could have been a little better."
Pros: "Premium economy seats were very spacious and comfortable and clean. Couldn't rate the food, because I did not eat, but I appreciated the water service as the pitcher and cups were brought by 2-3 times."
Cons: "No complaints. All fine."
Cons: "No snack."
Cons: "There is streaming provided over local wifi, but no way to charge devices so once devices are dead there is nothing you can do."
Cons: "We had huge trouble at front desk since now Canada asks Mexican citizens for visa and while booking the flight there was no mention to this! We almost didn't make it to the flight, only because we have double citizenship and we could board with our other passport. Front desk made us a lot of trouble in accepting the other passports because the name is not the same in both documents (one married last name other one with single last name) Strongly suggest adding a pop up when there are specific visa requirements."
Pros: "Friendliness of flight attendant. Plane clean and newer than others I've flew on."
Cons: "Lack of more flights throughout the day. Also sometimes flights are late as there are crew changes or planes flown from other cities to Toronto to accommodate the flight. Making departures late to leave. In spite of this, I would still fly Air Canada."
Pros: "Good entertainment, pillows and blankets, friendly staff."
Cons: "Very long transfer lines to get to my flight to Philadelphia because in a different country. Food was distributed first to pre-paid passengers, hinting that there might not be enough for all passengers to buy."
Airlines flying from Mexico to Omaha have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mexico to Omaha
Masks required on board, masks provided on flights from Mexico to Omaha
Social distancing seating
Middle seats unavailable to book on flights from Mexico to Omaha
Testing for antibodies, testing for symptoms for flights from Mexico to Omaha
Waiving of change fees. Search flexible flights from Mexico to Omaha