The Turkey wrap was not that good. I sure like the Turkey Sandwich better.
Pros: "Friendly helpful crew!"
Cons: "Honestly nothing. They gate checked my bag for free because it was an extra full flight, and that process made the flight really easy and comfortable. Thanks!"
Pros: "The flight crew was great, and the flight itself was smooth. The plane was very clean."
Cons: "There was an issue that was beyond the control of the ground staff (the ladies and gentlemen at the check-in counter) that resulted in a three hour delay. I think they could have been a little more forthcoming about the whole situation instead of just saying “we’re working on it, safety is our number one concern at Alaska Airlines.” They however give us a voucher for $75 credit toward our next flight with Alaska Airlines, and that notification came through before we had even disembarked at our destination. I appreciate their understanding and willingness to try to make an undesirable situation better. I would fly Alaska Airlines again."
Cons: "I’m disabled and was assisted from the pavement to the plane seat. Excellent all the way around."
Cons: "The flight got delayed twice, and the gate got changed twice. This is very frustrating"
Pros: "I loved the convenience of flying out of an airport 20 minutes from my house!"
Cons: "Our flight was delayed an hour leaving Santa Rosa and on the return, we waited on the runway for 45 minutes before unloading."
Pros: "Nice to have pre reserved food ready for me on the flight. The entertainment options were excellent! So many free movies to choose from."
Cons: "The bathroom smell in the back of the plane for 5 hours was awful. Plane wasn’t cleaned before boarding. Food crumbs in seat and on floor."
Pros: "Everything went smoothly. Flight didn’t include food or entertainment."
Pros: "New plane well configured for short flights. Super. . Super crew — efficient/professional. Will utilize the flight btn. Santa Rosa & LAX on a regular basis."
Cons: "At the gate the representative would not let me and another passenger board. Even though the plane was still at the gate."
My luggage was lost during this connecting flight for nearly my ENTIRE 2 week stay in europe, this issue no doubt instigated by my original flight being delayed 6hrs I did not pack my "personal item" with anything of consequence, I had to buy CLOTHES & TOILETRIES TO LAST ME 2 WEEKS
We sat on the runway for over an hour bc there was a technical glitch on the ground related to baggage. Very annoying and a lot of folks missed their connection.
After pulling away from the gate we sat on the tarmac for 90 minutes with hardly any explanation from the captain. Rows seem more cramped than before.
Flight was fine. BA airlines web site needs improvement. I could not put my boarding pass on my phone. Had to print it. Very frustrating! Not a problem with other airlines I have used.
Staff was very helpful. They looked for compartment space when I couldn't find any. This allowed me to sit while they put away my bag
The flight was delayed for five hours due to airplane issues.
Worst airline experience of my life, depending on how the rest of my “customer service” experience goes I may never fly american airlines again.
Everything went perfectly. Check-in, bag drop, etc. The flight and crew were excellent.
Cons: "My eyes were watering and my nose was itchy for the entire flight and I had to hold back sneezes and I think there was something in the air on the plane that was causing this to happen. I was double-masking and I do not have allergies. I wonder if it had to do with the chemicals used to disinfect the plane between flights? I was not very comfortable, to say the least. Everything else was great, though, but I don’t think I will be flying again anytime soon."
Pros: "A crew member saw me struggling to walk and offered a wheelchair, explained to me that I would be met with one throughout my trip. Her name was Donna!! Problem occurred when we got to Dallas."
Cons: "Instead of circling in the sky, they could have had the pilot take the alternate route he eventually took anyway, in the first place. My family and I still don’t know if we’re going to get a flight to El Paso/ stand by. So much 4 seeing my armyson before he deploys, recipient time waisted over bad decisions on to of everything else, entitled woman on the plane insults me on the lane for no reason. The crew was amazing though."