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Pros: "Everything was great."

Pros: "Crew was horrible. The flight attendant was rude to clients for no reason. On a power trip"

Pros: "Smooth flight"

Cons: "WiFi entertainment not working"

Pros: "Nice crew. Newer comfy seats"

Cons: "Checking at Oklahoma City was a bit chaotic. There were not enough monitors to check in so a long line ensued. Then bags were stacked all over the place making one wonder if your bags would get on the flight. Not good."

Pros: "Comfortable plane."
Cons: "K&yak was awful. Tossed me to a low end third party provider once booked. Never go through them again."

Cons: "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."

Pros: "Flying out around bad weather; lucky we got out in time. Pilot did a reasonable job keeping passengers up to speed on what was happening. Flight attendants were friendly and respectful. CRJ-900 leather seats are more comfortable than your average economy seat."
Cons: "In flight wifi didn't work the whole trip. Plane was a sauna getting in and on the ramp, air conditioning wasn't working on the ground. Boarding took FOREVER with some less than competent wheelchair agents (I think)."

Cons: "The flight was delayed by 3 hours. They didn't tell us it was delayed until 2 hours before the flight, by which time we were already at the airport. They first delayed it 1 1/2 hours and then another 30 minutes every half hour. The airline/crew never even acknowledged the delay or apologized for it."

Cons: "4 gate changes, delayed delayed delayed. UGH. Sirens going off at gate no staff around to turn it off or talk to. Lady at counter very upset with pilot. We had a plane at the 2 gate but no flight crew. Next gate no plane but crew. Who organizes this? American airlines has some work to do!"

Cons: "I missed this connecting flight."

Cons: "As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment"

Pros: "The staff on board were excellent, very professional and efficient. Despite the fact we left an hour late, we arrived nearly on time, so kudos to the pilots!"
Cons: "We were delayed but didn’t get any updates from AA staff about new boarding times or gates. The WiFi onboard did not work; we could could connect to it but kept getting “Network Not Available” messages."

Cons: "American Airlines is terrible. Delayed flight, no notification when waiting for flight that flight is delayed (I received a text alert). Pilot had terrible landing. Would not fly American ever again."

Pros: "Movies available."
Cons: "One segment had very Little leg room and a reclining seat in my lap."

Pros: "I made it"
Cons: "I had to run for all its worth."

Pros: "When I went from London to Chicago, I felt one male crew member wasn’t very kind. He wasn’t tall but healthy and serving the other side away from the main door. I felt him greeting others with a smile but with no smile to me. I thought in my heart seems like he is discriminating, I could be wrong, but I always felt he wasn’t so humble while serving to me or may be other Indians too. But he was smiling extra to rest of the passengers,"
Cons: "I didn’t like his attitude. I would request you to request the crew members to be kind to everyone. Since Iam vegtarian ..I couldn’t eat the egg that was served an hour before landing in Chicago. He could have given me the chocolate inside. He just said in haste this has egg. I told him oh I don’t eat egg, thank you. still he could have been considerate and offered me the chocolate “Toubolron” but he just went away. Later on I saw everyone eating the chocolate."

Pros: "The original flight time was an hour and 30 minutes. We got there in 45 minutes."
Cons: "The departure times changed several times and the plane was over packed to the point they had to put carryons into checked baggage."

Pros: "I planned a very affordable & organized trip, using KAYAK! Very satisfied so far!"
Cons: "NA"

Cons: "1 hour delay leaving. I’m flight entertainment didn’t work. 10 minute arrival delay because the alley to the terminal was blocked."

Pros: "Fast trip!"
Cons: "We were delayed because of a broken tray table and then the broken tray table was mine. But we made it, and the flight was good, so it was fine."

Pros: "Flight was delayed due to ice storm. AA personnel were calm and kept passengers informed of when we might expected to get the next flight out. They brought in sandwiches, chips and water, which was a thoughtful thing to do."

Pros: "Right on time."
Cons: "I wish more food"

Pros: "Boarding on time and arrived to my destination on time."
Cons: "no comment"

Pros: "Nice flight once we finally boarded!"
Cons: "Flight was late causing me to run for my connecting international flight in LAX."

Pros: "The flight was smooth."
Cons: "The crew announced we would not receive beverage service without a reason. Also there was very little air coming from the vents, so not to receive a cold beverage on a hot airplane for a 72 minute flight (should've been 52 minutes; however we were delayed on tarmac) is not logical."

Pros: "That we arrived safely and that the flight attendants were nice"
Cons: "Very uncomfortable seats again with no head rest. I have not had this on any flight of any length for a very long time. Most seats have the adjustable head rest. WHO EVER HEARD OF HAVING TO PAY ADDITIONAL FOR SEATS. AND I PAID TWO TIMES AS I CHANGED MY FLIGHT TO AN EXIT ROW SO PAID DOUBLE...TWO TIMES WHICH IS HIGHWAY ROBBERY."

Pros: "The flight attendants were fantastic. They took great care of us the entire trip."
Cons: "Trying to figure out where to go in each airport for customs, integrations, and gate changes."

Pros: "The pilot did a great job flying. Very smooth."
Cons: "The flight attendants were pretty mean and just overall dissatisfied. Apparently we had community water to share? Everyone gets water from the same bottle?? Too strange."

Cons: "I had a connecting flight in DFW to BOS. My plane left late from OKC, giving very little time to get to my connecting flight in DFW. The flight arrived in BOS and I got to the gate at 6:15pm; with a flight departure of 6:25pm. I felt the gate agent handled the situation very poorly. Instead of letting me, and another passenger with the same situation as mine, let us know why the gate was closed 10 minutes prior to departure was rude and brusque and said sorry, nothing could be done. A simple explanation of why we couldn't board would have gone a long way. She finally barked out for us to go to Customer Service to re-route us. Customer Service was very slow and the agents had attitudes. I did get on an AA flight the next morning, including comp vouchers for dinner and breakfast, but I missed an entire day of the conference I was attending in Boston."

Pros: "crew"
Cons: "served warm orange juice and did not have ice available on jax to Dallas flight. Ran out of coffee on return flight Dallas to OKC."

Cons: "Not able to check luggage all the way through"

Pros: "Boarded on time, and was a quick flight."
Cons: "There were cabin pressure issues mid-flight that really hurt my head."

Pros: "More options for entertainment on a long flight."

Cons: "I sat at tha airport for over 9 hours before my flight left. Very poor communication and customer service."

Pros: "Quick and fast. Slept through the landing and woke up to everyone gone and was in a rush to get out, but forgot my phone and passport, and I asked about it they went back there and looked for it for me and got it back. Over all good experience."
Cons: "Wish they offered water, but since it was short it made sense."

Pros: "Window seats very cramped. Shoulder literally resting on bulkhead. Otherwise crew, pilot, and service were good."
Cons: "Seat very close to side bulkhead.."

Cons: "PAID FOR SEAT WITH EXTRA LEG ROOM AND GOT NONE! DON'T PICK FIRST ROW"

Pros: "Got me to destination, I slept the whole way."
Cons: "Delayed for about 15 minutes on arrival, something about maintenance and the entry door."

Pros: "One of the smoothest flights and landings ever."
Cons: "Each seat doesn't have its own screen. Plane feels older than JetBlue by a lot. First checked bag is not free like JetBlue. WiFi is another additional charge. Overall cost was significantly higher than JetBlue for less value."

Pros: "Everything went well. No problems."

Pros: "Crew was nice"
Cons: "I would like to be able to let the passenger next to me to close the shade. He slept , the sun was not in his face ."

Pros: "The staff was so nice and helped me find my way around."
Cons: "Food prices a bit high when compared to buying the same thing outside the airport."

Pros: "The free cookies were very good and the service was great the flight was smooth and quick"

Pros: "The onboard crew was amazing. No problems there. The flight was decent."
Cons: "Both ways I had delayed trips. On my way back my first flight was running late. So arriving at my connecting airport I literally had to RUN clear across be airport and the attendant tells me I was a "no show". So I would have to wait and go on a different flight. The plane was still there. It was 25 minutes before take off time. And she rerouted me onto a different aircraft in which I had to RUN to the other side of the airport again. Only to find out this flight was delayed for 45 minutes. In which adding on to me already delayed flight. I understand some things are out of everyone's control. But the lady made me feel like I was just looking around in shops instead of being where I needed. Never again."

Cons: "Cancelled, had to stay in Dallas until next day"

Pros: "Crew was friendly."
Cons: "Uncomfortable, no food"

Cons: "Seats are uncomfortable. Seats are too close together, not wide enough, to short, no knee room."

Cons: "If you dont have TSA precheck....get it...lifesaver"

Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"

Cons: "Flight was very late. Have to pay $45 for a carry-on bag. Seats were uncomfortable and have to pay for all snacks and drinks including water."

Cons: "Our engine seats at the rear of the plane were of course a little noisy at first. We got these seats on both our flights. Hoped that at least one-way we would have managed seats with a window."

Pros: "Love the ticket price, but charging $44 for a carry-on? C'mon man! Added charges that were worth it? Priority boarding: $15, Exit row seating: $25 Also be advised that all food & drink is for purchase and must be purchased with debit or credit card - absolutely no cash."

Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."

Cons: "Old plane with fixed seats with very limited leg room which were not comfortable- broken window shades, scratched windows, & rattles everywhere made for a long flight. Crew was ok, I would fly again if the price was enough of a savings"

Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"

Cons: "Nothing!!!"

Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"

Pros: "Cheap fare"
Cons: "High baggage fees. Airplane sat for 30 min after boarding for fueling and some type of technical specifications. Seats don't recline."

Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"

Cons: "First they delayed the flight and then they cancelled the day of and I had to book a whole new flight for the day which was costly. I will never recommend that airline to anyone and I wanted to like it since I looked at their website and it looked very military friendly, but it was just disappointing"

Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."

Cons: "Not to be helped, but was a bit bumpy."

Pros: "Cheap"
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."

Pros: "The plane departed on time. The crew was very friendly."

Cons: "The flight got cancelled - trip had to be completely rearranged."

Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."

Pros: "The price and the nonstop flight."
Cons: "6+ hour delays Plane looked to be in sad shape, paint peeling, looked bolted together from spare parts. Strange Air Conditioning issues mid-flight that turned the plane into a walk-in freezer. upon landing our entire flights bags were abandoned and there wasn't a single Allegiant representative in the airport to communicate with the airport baggage people. After 1.5 hour wait our bags were finally offloaded onto the baggage claim by an airport employee not normally tasked with the job. Allegiant was paged over and over with no response. I will NEVER fly Allegiant again."

Cons: "Delayed 5 hours!"

Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."

Cons: "Two out of three bathrooms out of order"

Pros: "The crew was very friendly"
Cons: "The flight was delayed 2 hours. The plane was freezing the entire flight. Apparently, the crew tried to get the pilot to turn down the air, but it never happened. I hate how Allegiant nickel and dimes you. Not even a cup of water is free."

Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"

Pros: "Nothing."
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."

Cons: "Muy mal aerolínea"

Pros: "Airline was great. Told us right away they were only going to do one drink service so we could order two. Left on time and had no issues. Would definitely fly with them again. Even though you have to pay to check a bag, it's still a better deal than any other airline out there. People need to stop complaining about the extra fees, do you want cheap or not."
Cons: "Nothing. Was exactly what I expected for a $35.00 flight."

Cons: "everything was poor"

Pros: "Nothing"
Cons: "5 hour delay. They offered meal vouchers. For 8 dollar like wtf? But of course they offered them after every place closed in the airport."

Pros: "Really smooth flight, quick and easy to Las Vegas..."
Cons: "Paying for checked luggage..."

Pros: "STS ground crew waived goodbye. Love a small town airport"

Pros: "The flight left on time. Friendly crew"
Cons: "I don't like that they charge for carry on bags and they don't have a toll free number"

Pros: "It's a budget airline so don't​expect thrills, but it got me to my destination."
Cons: "The boarding agent didn't understand priority comes before group 3."

Pros: "Price"
Cons: "Bought two tickets, I had to pay more to sit with my wife. Seats don't recline. Endless emails before the flight telling me to pay for my carry ons."

Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"

Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."

Cons: "I didn't like the schedule time change. Very inconvenient missed some of my planned festivities that were prepaid."

Pros: "Time of travel"
Cons: "No leg room"

Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "noise"

Cons: "The weather blizzard and freeways being closed. I missed my flight"

Pros: "Check in was easy, seating comfortable, staff very polite"
Cons: "No complimentary beverage is kind of a bummer, since you do get quite thirsty during a flight"

Pros: "Not much"
Cons: "7 ½ hr maintenance delay. Entirely predictable and easily forecasts. Pretty bush league."

Cons: "Late flight , now stuck on plane for 20 mins and being moved to another gate . Still on plane"

Pros: "Checking was fast"
Cons: "I have to pay for my carry on ."

Cons: "Plan was 4hrs late"

Pros: "Flight was on time"
Cons: "Window shade was broken. Seat doesn't recline. Leg room was less than usual. The plane smelled old mildew-y. Overall horrible flight"

Cons: "The entire crew was rude"

Pros: "Good on the price."
Cons: "Plane was delayed, but wasn't the airlines fault just bad weather. Didn't like that I was charged for a carry-on bag, those should be free."

Cons: "The flight was delayed. Then once aboard, the seats were hard and I could feel the metal pieces through the seat and the back rest for the entire 4 hour flight. The flight attendant wasn't plesant either. She asked if I wanted anything to eat or drink and when I asked her what she had, she proceeded to point to the magazine and told me to look there. Don't want to fly Allegiant again."

Pros: "In OKC the staff was amazing! When I got to denver it wasn’t very pleasant the boarding staff was rude! The person that assisted me with the wheel chair was so preoccupied with her phone we almost ran into people"
Cons: "Better assistance when you arrive to find your next flight"

Cons: "Air conditioning, I wanted an option for heat."

Pros: "Love the wifi and free movies!!"
Cons: "To cramped. Only a 85 minute flight but my legs were cramping."

Pros: "Nothing"
Cons: "Everything! Flight was delayed made my daughter miss her connector and there were no other flights to her destination. Then your airline refused to put her on another airline . I had to pay $600 for her to fly delta because she had to get back to school for her finals the next day. And United was absolutely NO help!"

Pros: "Nothing"
Cons: "Everything"

Cons: "My flight from OKC to Denver was cancelled the night before and United neglected to inform me. I learned about my cancelled flight at the OKC airport. United has all my contact information and Im a frequent flyer with United, so they had no reason for not contacting me. Another example of poor customer service."

Cons: "Entertainment didn't work"

Pros: "Seats tip back pretty far, without cramping up leg room for the person behind you too much."
Cons: "The passenger behind me was playing games on the screen on the back of my seat. So, my seat was constantly being tapped and it was more difficult to sleep."

Pros: "Nothing"
Cons: "Nothing"

Pros: "Flight departed on time and landed ahead of schedule."
Cons: "United baggage check in at Orlando Airport was chaotic with huge crowds, inattentive United staff ignoring passengers, and a baggage conveyor belt that was broken down."

Cons: "It was super cold. Miserable."

Pros: "Nothing"

Pros: "Friendly"
Cons: "Price"

Pros: "The flight out went very well and the United staff were all friendly, very helpful individuals in all positions."
Cons: "Our return flight was delayed due to maintenance, but when we finally departed the Pilot didn't waste any time getting us back to OKC."

Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."

Pros: "I didn't fly.I bought the ticket for my son. He had no complaints. You should ask in your questionnaire if the booked flight was for self or someone else."

Cons: "How they canceled one of my flights just as I landed at my layover for that flight when I look back at Boston they had a direct flight ready for my destination. Very poor management I was stuck in Chicago with no money or food for hours then after they start boarding for my new flight they tell me that I may not be able to get on even with ticket in hand. It was a joke and very stressful"

Pros: "Boarding was uneventful, but I wish I could have gotten a gate check....I;m 76 and getting my bag above the seat is difficult. But the gate attendant said there was no gate check on that flight."
Cons: "I had a center seat and that is very uncomfortable for me."

Pros: "Got there on time."
Cons: "Private screening does not work well. Very little kneeroom. No room in seat back pockets to put anything."

Pros: "On-time departure from Cancun but early arrival in Denver (relatively mild jet stream?). Otherwise, fairly typical United cattle carrier."

Pros: "The pilot apologized profusely for our delayed departure, and offered us free in-flight TV. He made up time, and we arrived only 30 minutes late (take-off was delayed over an hour)."

Pros: "Nothing."
Cons: "Airplane went to the wrong airport and caused 3 hour delay . Missed my connecting flight."

Pros: "Suitcase arrived at the carrousel on time , much better than Houston."

Cons: "I wish I could have gotten more beverage (water) during the flight. Very dry in the cabin but all-in-all, it was a pleasant experience."

Pros: "This leg of my journey was fine. Sat in the middle seat. Was able to sleep most of the way."

Pros: "Sucks"

Pros: "Wonderful and kind crew. We flew out at 6 am so I slept the whole time and it was nice and quiet."

Cons: "Flight attendant was rude, my dog wasn't doing well."

Pros: "I liked how accommodating the flight attendants were. The pilot flew great."
Cons: "Some spaces were tight. I'm a wide body builder."

Pros: "Perfect all around and arrived 25 minutes early."

Pros: "I was able to spend my day with loved ones because the flight was exactly as expected ....on time, no mechanical, staffing or other delays. United Airlines rocks!!"

Pros: "Arrived on time, no luxury but great price."
Cons: "Smaller planes, but was expected for the value."

Pros: "Had a stroller, two bags, and a car seat and the check in staff helped us tag everything and loaded it for us. It was nice to see the Billings staff go above and beyond in my families time of need."

Pros: "The stroopwafels are amazing."

Pros: "They sent me a text message telling me it was canceled"
Cons: "Unfortunately, despite the text message saying the flight was canceled, the ANA ground staff in Taipei that we talked to assured us it was not canceled. But it was. And so ensued 24 uncomfortable hours of pain. Thanks, United."

Cons: "A la ahora de irnos hubo muchos contratiempo por el tiempo pero por el vuelo después que nos fuimos fue excelente"

Cons: "Bad snacks. Need biscotti"

Pros: "It was a quiet and smooth ride."

Pros: "Michael Reeves was helpful"
Cons: "The lack of communication to tell us why were delayed. No one told us about the flight being cancelled. We had 3 gate changes, told the flight was coming even though it never left its previous airport. Had to call and switch myself to another flight to get out of Okc."

Cons: "Unreliable wifi."

Pros: "The flight was snooze and the flight staff were friendly!"
Cons: "N/A"

Pros: "The flight attendant finally took care of it after I complained a couple of times."
Cons: "That you changed our seats, and, that there was no room in any of the overhead bins. So, the flight attendant told me that I needed to fight my way through the people coming toward me back up the aisle and check every overhead bin all the way back up to see if there was room for my one suitcase. Others had brought more than one bag up there. Finally they checked my one carry on bag. The ride was also really bumpy, worst that we've ever experienced. But that was due to weather conditions."

Pros: "Flight was on time"

Cons: "Not enough leg room"

Pros: "I wish all airlines were like Lufthansa. Lufthansa still cares about the passengers, while others only care about profit."

Pros: "Under booked flight was a plus!"

Pros: "Britney from united okc went above and beyond to get me home!!!"

Pros: "Easy boarding and flight was on-time as usual."
Cons: "Very small seats (I'm 6' 200lbs) and felt very cramped."

Cons: "Flight was cancelled after hours of mechanical delays and same day rescheduled flight wasn't available"

Pros: "Cancelled."

Pros: "Not Applicable option needs to be added to survey for companies like Frontier that don't offer any Entertainment other than the odd flight attendant zaniness. Frontier's snacks don't really qualify as 'food', either."

Pros: "Price was good, on time."
Cons: "No entertainment. Thin seat cushions."

Cons: "They charge for every thing individually"

Cons: "one hour late"

Pros: "I liked the fairs. plane was nice friendly crew we did well on the seat Lottery"
Cons: "My wife and I didn't get to sit together No drinks, peanuts"

Pros: "Very nice and flight was smooth"
Cons: "N/a"

Cons: "Three hour delay which almost made me miss my connecting flight. Not even an apology was offered. As we landed my connecting flight was boarding and no attempt was made to deplane the delayed connecting travellers first."

Pros: "Comfortable seats and friendly crew."
Cons: "* Lack of information on what ended up being almost a one hour delay from the departing gate. * Sat on tarmac for 20-30 minutes waiting for a gate to open up."

Pros: "The staff was so kind and made the trip fun, very fast flight but so enjoyable. I honestly will not fly another airline if frontier is available. And best of all it was inexpensive... other flights were pushing 500$ and I got this ticket for 200$ overall great experience!!"
Cons: "Only thing was I couldn't buy a drink with cash which is all I had on me but I think that's every airline so nothing frontier specific :)"

Cons: "The additional fees for everything."

Cons: "Had to wait for over an hour after landing in Denver before deboarding. more worth it for short trips where you wouldn't have to pay for a carry on, with carry on costs you might as well go for an airline with better service and higher levels of comfort. It got the job done!"

Pros: "My only good then was that I had wonderful passengers around me that were conversationalists who were entertaining and helpful!!"
Cons: "Can't you learn how to communicate faca to face with people? Let us know personally why we keep getting held up for take off, why we are being left in the dark, andehy you can't schedule more accurately! It doesn't help to fly somewhere if you miss the event you went to attend! Try compensating for our inconveniences for a change!!!!"

Pros: "On time flight. I'd fly frontier again Flight time was changed flying back into charlotte which caused my family to miss flight however supervisor was very nice and got us on the next flight with no hassle! Now that is customer service! Thank u thank u!!!"
Cons: "Had to pay for 1st check in bag"

Cons: "This flight was delayed by several hours, so I was concerned that I might miss my connecting flight in Denver. I could have flown through any other city en route to Raleigh, so it was frustrating that Frontier would not do anything for me until I got to Denver, because the risk was extremely high that I would miss the last flight out of Denver. Fortunately, Frontier decided to hold the connecting flight so that people on this flight could make their connection. HOWEVER, I landed a few hours later in CHARLOTTE, NC. Apparently Frontier had not checked my ticket when I boarded the wrong plane. My ticket clearly indicated that I was supposed to be on the flight to Raleigh. From Charlotte, there was an American Airlines flight that I could have transferred to--something that every other airline I've flown has done under these circumstances. But Frontier told me they don't put passengers on other airlines' flights, so I had to wait another couple of hours to catch Frontier's next flight to Raleigh. Throughout the whole process, it was very frustrating because for hours while I waited at LAX, I couldn't find a single Frontier employee. I even had to wait at ticketing when I arrived at the airport, not because of a line but because there was no one from Frontier at the counter. All of this suggests to me that Frontier just doesn't care. They don't care enough to be at the airport in case passengers have problems like this. They don't care enough to avoid missed connections by putting people on different flights. They don't care enough to make sure passengers are getting on the correct flights."

Pros: "new jet. enough leg room (i'm male, 5-10). Overhead bins are normal size (can hold typical carry on), not the microscopic ones. Everything was on time."
Cons: "STL ticket counter was only staffed 2 hours before the flight -- which makes sense if they didn't have more flights, but the signs weren't big and complete enough for passengers to realize what was going on and how we would check our luggage. So we were standing around a bit confused. Once Frontier people showed up, it was fine. Also, coming back to STL, I had a 2 hr shuttle bus ride that was leaving 30 minutes after arrival, and although the plane arrived on time, the luggage didn't reach me until 37 minutes after, so I had to get a hotel room for the night. I don't know how luggage handling works, so maybe not Frontier's fault at all. 30 minutes isn't much time, but it was a direct flight, so I thought it would work."

Pros: "No delay. Flight was on time"

Pros: "The staff was great. Friendly, helpful, and efficient."
Cons: "Cramped seats. No wifi or entertainment. Felt nickel and dimed with my complimentary water."

Pros: "Nice clean new plane. Good price."
Cons: "Seats that don't recline and are hard? Are you kidding me? Honestly how much money are you really saving with not putting any cushion in them? Did anyone try flying 4 hours sitting in those seats before you decided to put them in your planes? Wow. No complementary water or snacks? You are saving pennies and causing huge customer dissatisfaction."

Pros: "Overall it was a lot better then my flight to Atlanta"
Cons: "The seats are extremely hard"

Pros: "very warm staff"

Cons: "Had to pay 40 to check a bag. Will be hit again on way home. Seems to be a hidden fee that I will account for in the future and do the math and not fly Frontier. Only one person checking people. No kiosks. Delays on both flights. Overall terrible experience. Took 11 hours to get from Cincinnati to Salt Lake City."

Pros: "left on time"
Cons: "arrived 40 min late. uncomfortable seat. seat area too small. price is not the price. baggage took forever. never again"

Pros: "I'm 6'3" and simply cannot get comfortable in a plane seat."

Cons: "First of I got double charged for my bags second flight delayed for no reason n seats are extremely uncomfortable we arrived n we stuck in the airport for 30 mins no reason bags took an entire hr so I just left my bag"

Pros: "Wellllllll it didn't crash I guess that's about it"
Cons: "An hr delay, only one working bathroom, rude staff, late 45min wait for checked bag. Overall got to my destination in Denver about 2 hrs late."

Pros: "nothing"
Cons: "They honey dick you with the cheap plane tickets then screw you over at the the counter when they charge an unnecessary amount for carry on baggage. I WILL NEVER FLY FRONTIER AGAIN. Not to mention the meal trays can barely hold a lunch-able... Go home frontier airlines.. your drunk."

Pros: "Seats were wider than most airlines and there seemed to be a couple of inches more legroom, but the seats were thin and not very comfortable."
Cons: "Unexpected fee for carry-on baggage. Who ever heard of being charged for a CARRYON? The airline provides no service with carry-on luggage- all the work is done by the customer."

Cons: "Another subpar experience with frontier and my last"

Pros: "It left on time"
Cons: "The chairs are like torture devices. They replaced their humane, padded chairs with these ultra slim hard plastic ones that don't recline so you're stuck sitting at a 90 degree angle with basically no padding so they can fit more seats on the plane with tiny tray tables. I'd like to see the CEO spend a couple of hours in one these. I'll never fly Frontier again because they've completely lost touch with the concept of treating customers with dignity."

Pros: "When it was over"
Cons: "Even though the ticket is cheap, you have to pay outrageous prices for literally everything else. You have to pay to reserve a seat (any seat) otherwise they can separate your family on the plane. You have to pay for drinks (even water) no matter how long your flight. You don't get a free carry on bag and if you don't book the bag before you get to the airport it can cost you north of 45$ to check it. The accommodations themselves were not great. The chairs have no cushioning, don't recline, are so close together that I couldn't cross my legs, and the tray table is 4 inches wide and couldn't even hold my laptop. The flight attendants on both flights were extremely rude and ran into me with the drink cart twice. One of the flight attendants when asked if the AC would be turned on since the flight was pretty warm asked if the woman wasn't just having hot flashes. She was upset tingly abrasive. The flight was delayed on the Tarmac for over an hour because the team couldn't load the baggage on the flight. The flight team didn't give us any explanation of the delay beyond that, they didn't update is on the expected time delay and they never apologized for the delay. When we did finally get going the flight crew was very rude with asking people to sit back down. Worst of all was that after all of that they lost my luggage. Despite a 2 hour layover and 1 hour delay at the gate specifically because they weren't done loading the luggage Frontier couldn't manage to get my luggage from gate 42 to gate 44... The whole experience was awful. I would never fly with them again no matter how cheap the ticket."

Cons: "This was the oldest plane I had been on in quite a while. The tray tables where half the size of the regular ones and metal. There was hardly any legroom. There was absolutely no entertainment options. No Wi-Fi on the plane. And you had to pay for any snacks and drinks. Although I did get a great amount for the cost, I would have paid a little extra to fly a different airline in order to have Wi-Fi and entertainment options."

Pros: "Took another airline, United"
Cons: "Cancelled flight 2 hours before scheduled take off and just handed out a paper with instructions and a phone number to call. Should have rescheduled with another airline because it was your fault (mechanical). Had to pay 200 more with an another airline and had to leave the following day which created issues."

Cons: "Sat on runway for 40 min after landing in what otherwise was a good flight."

Pros: "I will never fly Frontier again. Poor customer service. Poor baggage handling. Poor timeliness of flight and baggage delivery. Poor communication of flight delays and baggage mix-ups. Understaffed. Undertrained. Poor seats, particularly considering I paid for the best. Inadequate compensation for 8+ hour delay and missing baggage for 3 days. After all the nickel and diming for seats, baggage (checked AND carry on) it would have cost me less to fly my preferred carrier and avoided every hassle, not to mention the inadequate compensation (again). Horrible, horrible experience."
Cons: "I will never fly Frontier again. Poor customer service. Poor baggage handling. Poor timeliness of flight and baggage delivery. Poor communication of flight delays and baggage mix-ups. Understaffed. Undertrained. Poor seats, particularly considering I paid for the best. Inadequate compensation for 8+ hour delay and missing baggage for 3 days. After all the nickel and diming for seats, baggage (checked AND carry on) it would have cost me less to fly my preferred carrier and avoided every hassle, not to mention the inadequate compensation (again). Horrible, horrible experience."

Pros: "Excelente"

Cons: "From the inappropriate and unprofessional threats of the flight attendant to the up-charges for everything, this is truly the worst airline out there. Never again."

Pros: "They surprised me at the counter with a 50 dollar carry on fee. It was complete chaos boarding more than usual. The flight was an hour late. The guy at the counter representing them and the attendants were rude."

Cons: "Everything is tribble I will never fly with frontier airline again"

Pros: "Price of flight"
Cons: "Everything else."

Pros: "I made it to my destination safely."
Cons: "Complementary soft drinks or coffee would have been nice."

Pros: "The seats were comfortable and the crew very friendly."
Cons: "The seats did not recline. All food was overpriced including water. I had prepaid for a suitcase, but they refunded to me when I tried to check in online so had to pay $40 instead of $30 when at the counter."

Cons: "I paid an extra fee to pick my seat. When I boarded the plane the flight attendant informed me that they gave me seat away to an infant because the mother wasn't aware that she couldn't put a car seat in a isle or middle seat. How is that my problem? Maybe give away a seat that a passenger didn't pay for. The flight attendant was extremely rude and told me if I didn't like it I could take another flight. How about you put that baby and irresponsible mother who failed to read the fine print on another flight?"

Pros: "There was a lot of things that i didn't like but the crew made me forget about all the bad things. Amazing crew and funny just maid everyone smile and laugh. Without this crew i think i would have hatted my flight but they made it worth it."

Pros: "Crew was fine."
Cons: "Uncomfortable seating, had to sit all cramped up, had to pay for water, even though got boarding pass online had to stand in line at airport for 45 min. for checkin process, had to pay extra for luggage and seat assignment."

Pros: "Boarded on time. Friendly crew."
Cons: "No leg room. Should serve free beverages."

Pros: "Inexpensive, quick"
Cons: "The seats were fixed, tiny and I was uncomfortable the whole time."

Pros: "Boarding was fabulously easy."
Cons: "I did not know during booking about the carry-on fee or the seat fee (!!!! though I later learned that if you didn't select a fee for a seat they would assign you whatever was left, not that that is appealing). You had to pay for everything except water. There was no in-flight entertainment at all. Trays were tiny. I will never fly this airlines again."

Pros: "Reasonably efficient, on time on the way out, 30 minute delay on the way back. Crew was pleasant enough."
Cons: "Seems like a good deal, but be careful! I expected a budget airline where one had to buy coffee or soda onboard, no big deal. I didn't expect that the carryon baggage, would cost nearly as much as the flight. I expect a charge for premium seating, but not a charge for ANY seat selection, etc. Seats were the worst I'd EVER encountered. No headrest at all, no padding, nothing. I'm not too picky, and at 150 lbs don't strain the capacity of most airline seats, but this was BAD."

Pros: "food and entertainment were not spplicable- you might need to add that sd an option"

Pros: "Space on plane sense nobody flies this airline."
Cons: "Ticketing agent denies a 6'6" traveler an aisle seat because it's, in their words: "Fully Booked". Once onboard, you realize the plane is half full and that the ticketing agent just didn't want to be inconvenienced."