Seats are awfully small/cramped and I am a small woman!
No complaints!!! Great trip!
Pros: "Crew was friendly"
Cons: "On time boarding and departure"
Pros: "Being upgraded was a GREAT surprise !"
Pros: "How friendly the staff was to my esa & myself."
Cons: "It wasn’t made clear when special services could board."
Pros: "The boarding was fast quick and the staff was very friendly."
Cons: "The bathrooms were very dirty and there was not enough food and drink supplies."
Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
Pros: "How ferindly they where get on airplane and caring they where the hold time on the flight"
Cons: "They bathroom up front airplane should be first class and back airplane have there bathrooms"
Cons: "Boarding zones is confusing. What does boarding zone "basic" mean?"
Pros: "crew was ok. entertainment ok"
Cons: "they always give us seats way back in the plane."
Cons: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."
Pros: "Reliable - on time - good service - made up time for a late departure"
Cons: "All Good stuff"
Pros: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."
Cons: "Connection at Schiphol often tricky;"
Pros: "Loved the pilot telling us a little about the flight crew and their piloting experience(Air Force) , and how he kept us abreast of flight status/timing , as well as our location at various points along the route. The crew was very very nice!"
Cons: "More leg room"
Pros: "The plane was not full, so the stewardess put my wife and I by the exit seats. I am a tall guy and really appreciated it!"
Cons: "Both connecting flights were very tight time wise, and the gates were at opposite ends of the terminal. Couldn’t delta flights be closer together?"
Pros: "seats and entertainment was great"
Pros: "Entertainment choices were plentiful."
Cons: "The flight attendants were borderline rude. No eye contact, no smile, not helpful when asking a question (overhead compartments were full in my section; I asked what I should do, response: „ I don’t know either“ and walked off. I went to find a spot further up the aisle..."
Pros: "The flight was only half full so boarding was very quick."
Cons: "The seats were hard and there was no entertainment system."
Pros: "The crew was nice, helpful abd friendly. Very seemed glad to serve us."
Cons: "The seats were so close that we could not sleep. You couldnt put your head back or down on table even with pillows. Will not fly Delta again on long flights."
Pros: "In flight movie in back of head rest. The kids thought I was the bomb when I booked this flight."
Cons: "The bathroom was smaller than my seat!"
Pros: "Flight was good. Left on time. Crew was attentive."
Cons: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Pros: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Cons: "Had all my jewelry stolen from my luggage!"
Pros: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Cons: "Lack of charging outlet and no headrest screen for entertainment."
Pros: "every person who was not a delta employee, those people were kind and helpful."
Cons: "The gate agent was the opposite of professional. You might as well get a cardboard cutout. The gate agent was unable or unwilling to explain when and how I would get my seat assignment and with what group I should board with. A passenger helped me. I am a frequent flyer, primarily AA, I will never fly Delta again."
Pros: "Flight was on time."
Cons: "Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover."
Pros: "I lost the flight To hartford and I pay 4 the hotel"
Cons: "I lost the flight To hartford and I pay 4 the hotel"
Pros: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pros: "The entertainment system"
Cons: "That one flight attendant brushed me off with a wave of her hand... SUPER RUDE!"
Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"
Pros: "Good flight no problems with boarding and take off"
Cons: "No blankets, it was cold and it was a 4.5 hr trip"
Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."
Cons: "I was not aware, when I picked my seat, that we were ahead of the Emergency Exit. My seat was extremely uncomfortable."
Cons: "Boarding process was horrible, it was first class, priority, zone 1 and then all other zone. There was no order. Flight was delayed. Had a 3 hour delay on the tarmac!"
Pros: "First we had a mechanical after boarding. I was rerouted through Atlanta. That flight is now delayed by 2hours. I then had to reroute to West Palm Beach instead of Ft Lauderdale. I will leave 9 hours after my original flight time and arrive 8 hours later. Just ridiculous"
Cons: "See above"
Pros: "crew was very respectful and kind"
Cons: "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."
Pros: "Left on time....arrived on time. Boarding was as good as it ever gets. Anytime you can get your carry on in the overhead bin it is a great flight."
Cons: "It wasn't easy to find what gate I had to go to. I didn't see any boards in the check in area. It was only after TSA check that I found a staff member who gave me the information. After that all went okay. The problem might have been my own....it is a big airport."
Pros: "This time the tea was nice and hot!"
Pros: "Great crew. Good space on my exit row seat"
Cons: "Seat doesn't recline, though it's considered a "premium" seat. No power either. Ticketing process was crazy - I was not able to get a seat assignment until 5 minutes before boarding. Why? And there was no explanation of the situation. I had to ask, multiple times, what was going on,before I was finally told that I was going to get on, but they just didn't know where. This could be handled much more clearly!"
Cons: "Everything!! I wanna be compensated for this nonsense I went through!!"
Pros: "The crew chief"
Cons: "Water not to top; towel holder broken. 20 minutes for wheel chair to arrive"
Pros: "Many passengers did not have seat assignments and we also ran out of over head storage resulting in many additional bags to be checked at the gate(mine included) but the crew and staff at the desk inside laguardia work quickly and efficiently to get everyone boarded and we ended up landing 15 minutes early."
Cons: "Seating was extremely cramped and the in flight wifi quality was poor, couldn't even watch an hour long movie (on a 2+ hour flight) because of the amount of buffering."
Pros: "Crew were very nice."
Pros: "Everything was awesome"
Cons: "Flight delay"
Pros: "Everything was great."
Cons: "flight delayed, gate busy when we got there, took train to next terminal and gate, plane was there for another 20 minutes but...door was closed and couldn't board...rebooked to different airport"
Pros: "Polite crew"
Cons: "No air traffic"
Pros: "The plane did not crash."
Cons: "Pilot to passenger communication. On time departure. Cleanliness and comfort of plane. Bigger plane to accommodate roll aboards. Flight attendant’s attitude. Ticket price, but there’s no competition on the route."
Cons: "Communication among crew members was terrible. We had to ride a crowded shuttle over to the plane only to be told we could not get off because the crew was running late. The crew shows up and begins their pre-flight preparations, but we then could not get off the shuttle because of broken air system"
Pros: "Pilot and crew were great even though we had lots of delays due to weather"
Cons: "Gate agents were a little rude to some customers"
Cons: "WiFi entertainment not working"
Cons: "Checking at Oklahoma City was a bit chaotic. There were not enough monitors to check in so a long line ensued. Then bags were stacked all over the place making one wonder if your bags would get on the flight. Not good."
Pros: "Comfortable plane."
Cons: "K&yak was awful. Tossed me to a low end third party provider once booked. Never go through them again."
Pros: "Flight was delayed, and unclear why."
Pros: "The staff on board were excellent, very professional and efficient. Despite the fact we left an hour late, we arrived nearly on time, so kudos to the pilots!"
Cons: "We were delayed but didn’t get any updates from AA staff about new boarding times or gates. The WiFi onboard did not work; we could could connect to it but kept getting “Network Not Available” messages."
Pros: "The TVs and free movies!"
Pros: "Newer plane. Ceiling light. Pilot’s skills!"
Pros: "Lunch was GREAT- usually fly Delta but this was comparable."
Cons: "WiFi, ESPECIALLY when you pay for a first class ticket, should be free. Further, the instructions for connecting to paid WiFi are NOT printed clearly anywhere. I had to go to the internet while on the ground. There are many movie and TV show options for free on your own device, however."
Cons: "Delayed due to no available gate attendant. Limited ground crew."
Pros: "Movies available."
Cons: "One segment had very Little leg room and a reclining seat in my lap."
Pros: "I made it"
Cons: "I had to run for all its worth."
Cons: "TSA Safety Point officer was not on point..She Made me go through the checkpoint again just because I passed a zone where she was sitting at and not standing there to warn or stop people from passing through. This happen at the End and D gate terminals by Starbucks. I was very inconvenienced."
Pros: "The original flight time was an hour and 30 minutes. We got there in 45 minutes."
Cons: "The departure times changed several times and the plane was over packed to the point they had to put carryons into checked baggage."
Cons: "1 hour delay leaving. I’m flight entertainment didn’t work. 10 minute arrival delay because the alley to the terminal was blocked."
Pros: "Same as above. Very pleased"
Cons: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"
Pros: "Flight was delayed due to ice storm. AA personnel were calm and kept passengers informed of when we might expected to get the next flight out. They brought in sandwiches, chips and water, which was a thoughtful thing to do."
Cons: "No charging outlets on seat ( this something pretty standard on most planes now). The flight was delayed because of the plane had a problem with the tire. The passenger next to me had a broken tray with tape around it. The bathroom had a broken sink."
Pros: "It was a red eye and I made it back safely, and a couple of minutes before schedule. There was no food or snacks, barely had enough water to pass out. Otherwise it was an ok flight."
Cons: "No snacks or food, barely enough water on the flight."
Pros: "The flight attendants were fantastic. They took great care of us the entire trip."
Cons: "Trying to figure out where to go in each airport for customs, integrations, and gate changes."
Cons: "Ground crew was inadequate and unorganized. Ground crew caused a late flight to be even later. Plane was overbooked and the ground crew was more interested in filling the flight than accommodating Advantage Member seating."
Pros: "Quick and fast. Slept through the landing and woke up to everyone gone and was in a rush to get out, but forgot my phone and passport, and I asked about it they went back there and looked for it for me and got it back. Over all good experience."
Cons: "Wish they offered water, but since it was short it made sense."
Pros: "Premium space"
Cons: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."
Pros: "Got me to destination, I slept the whole way."
Cons: "Delayed for about 15 minutes on arrival, something about maintenance and the entry door."
Pros: "Relatively smooth flight"
Cons: "Seats are built for very small people. My knees were pressed into some hard surfaces for the entire 3+ hour flight. Made it a little painful to walk when we landed. The movie screens (not headrest systems) were all up overhead so you get a neck cramp watching anything. The headrest behind me pressed my shoulders forward and the extendable part would not stay up. The window stopped at about my shoulder so to look out I had to crouch down. AA better stop squeezing us for profits and start delivering a quality service or we'll all find some other airline that puts passengers first."
Pros: "mango juice and soft blankets"
Cons: "too much time between meals"
Pros: "Staff polite and helpful. No complaints/ Slept all the way"
Cons: "Haven't taken it yet!"
Pros: "I enjoyed that the ride was only 35 minutes. The crew was helpful and professional. Quick and smooth trip and came in on time. Can't really ask for too much more than that."
Cons: "The middle seat was a little cramped but I can't really complain since I lucked out with window seats the entire trip and only had to sit in the middle seat for the shortest plane ride on my trip."
Cons: "It was an hour + late. A trip I took from Washington two weeks before was late in both directions."
Cons: "Gate personnel was not as accommodating. Didn't seem like they wanted to help."
Pros: "The plane was new and the leg room was worth the extra $20."
Cons: "No inflight entertainment and the seat did not recline. I guess there are pros and cons in the exit row. I also had no choice but to buy the more expensive seat since all others were taken at check-in."
Pros: "Like I said before nice early boarding."
Cons: "No problem"
Pros: "Crew was friendly."
Cons: "Uncomfortable, no food"
Cons: "Seats are uncomfortable. Seats are too close together, not wide enough, to short, no knee room."
Pros: "Quick, efficient flight"
Pros: "Made up some lost time because of a late start. But it was good that it was late or we wouldn't have made our flight."
Pros: "There is nothing pleasant about arriving at the airport 1 hour and 20 minutes before departure time and being told that your plane is already on the tarmac and that you will not be able to board."
Cons: "There was also nothing pleasant about having to spend $300 on a rental car (with a junk transmission) and tolls while navigating through DC and NYC to get to our destination when we should of been on a plane overhead the night before. Absolutely the worst travel experience I've ever had."
Cons: "Slow, and expensive wifi"
Pros: "Fast and efficient"
Cons: "Seats could be more comfortable. Especially head rest."
Pros: "Nothing :("
Cons: "My trip was delayed 2 times and I had to boook for a different flight on different day! Absolutely no voucher or anything for hotel stay very disappointed"
Pros: "Always love the Stroopwaffel snacks! Flight attendant was very friendly and worked to help passengers who had short layovers get off the plane first."
Cons: "A flight not canceled due to mechanical failure. A staff that were actually helpful. United could care less and I will never fly with them again"
Pros: "Smooth flight. Friendly crew."
Cons: "Air conditioning, I wanted an option for heat."
Pros: "Kind crew."
Cons: "Did not allow me to have carry on. Had to pay for it to be checked. Unexpected cost."
Pros: "Love the wifi and free movies!!"
Cons: "To cramped. Only a 85 minute flight but my legs were cramping."
Pros: "You had us leaving from Dallas...we were on flight from Houston to Amsterdam"
Pros: "Due to earlier delay, was not able to make this flight"
Cons: "Did not take flight due to earlier delay"
Cons: "The crew was very rude, I was told I had to store my purse, the person next to me wouldn't store the carry on baggage, I needed to take scheduled medicine in flight, I couldn't as my purse was stowed. I was delayed for over and hour and a half after arriving. I had to stop and eat in the airport. With chronic health issues addressed this way I will probably not use United again."
Pros: "Free snacks"
Cons: "Not a lot of foot room"
Pros: "Free drinks in first class"
Cons: "Really small restroom. Plane on second leg was too small to even have a first class"
Cons: "Been a long time since we had to walk down onto the tarmac to board a plane. Would rather not have to do that. Otherwise a good experience."
Pros: "On time ,friendly employees"
Cons: "My flight from OKC to Denver was cancelled the night before and United neglected to inform me. I learned about my cancelled flight at the OKC airport. United has all my contact information and Im a frequent flyer with United, so they had no reason for not contacting me. Another example of poor customer service."
Pros: "see above"
Cons: "see above"
Cons: "Entertainment didn't work"
Pros: "Quick short flight."
Pros: "Flight was on time. This shouldn't have to be a "positive" aspect of the trip but unfortunately was the only flight during my trip that was on time."
Pros: "The flight out went very well and the United staff were all friendly, very helpful individuals in all positions."
Cons: "Our return flight was delayed due to maintenance, but when we finally departed the Pilot didn't waste any time getting us back to OKC."
Cons: "Extremely frustrated at having to wait a full hour for baggage to be delivered to baggage claim. Otherwise, fine--the typical comfortless, joyless flight that all airlines provide."
Pros: "Wonderful and kind crew. We flew out at 6 am so I slept the whole time and it was nice and quiet."
Pros: "Although there were no personal screens, I appreciate the fact that entertainment was available on the app."
Pros: "The staff was pleasant. You can sign up for text notifications in reference to flight information."
Cons: "The gate changed and there was confusion as to the correct gate. Luckily I had signed up for United text notifications which communicated the change. Restroom restrictions due to non functioning test rooms."
Pros: "On time flight. Great service from United crew."
Pros: "New plane. I like the new seats with the slot that can hold my iPad cover so I could watch a movie. The services was great."
Cons: "Flight was delayed by more than an hour due to maintenance issue which could have been avoided."
Pros: "I was able to spend my day with loved ones because the flight was exactly as expected ....on time, no mechanical, staffing or other delays. United Airlines rocks!!"
Pros: "Arrived on time, no luxury but great price."
Cons: "Smaller planes, but was expected for the value."
Pros: "Free entertainment"
Cons: "Uncomfortable seating and couldn't sleep"
Cons: "I nearly missed getting a cup of ice when the refreshment cart came up the isle. Then the attendant acted as if he couldn't understand my request for a "cup of ice, please" and he tried to hand me a small package of snacks. I had to repeat myself 2 more times and finally got my cup of ice. I said "thanks!" His look told me I wasn't "welcome"."
Cons: "Same as above, including late flight"
Pros: "Everything went smoothly"
Cons: "Uncomfortable seats"
Pros: "I liked it that you got a little snack even though it was just a short flight! The boarding was very fast!"
Cons: "There was not very much space for the legs! The seats were very close!"
Cons: "Rude staff, delay flights, and late flights."
Pros: "I like how you update information on my email about my flight"
Cons: "I have no complaints everything was very good."
Cons: "Had to wait to takeoff for approx 15 minutes due to maintenance preparing paperwork"
Cons: "VERY UPSET THAT MY FLIGHT WAS DELAYED AND I MISSED MY CONNECTION AS WELL AS MY LUGGAGE DID NOT ARRIVE IN LONDON UNTIL YESTERDAY-June 18 after leaving Oklahoma to London on June 14 also my luggage was damaged when it was finally delivered here in London... Broken wheel and zipper!!! I also had to go out and buy a pair of pants, shirt, socks, underwear and a jacket for meetings on Thursday and Friday."
Pros: "easy transfer"
Cons: "had to transfer"
Cons: "Dulles International Airport on a beautiful June 3, 2016. Flight was from Dulles to Hartford and due to depart at 12:30 pm. 12:30 pm - Notified flight delayed an hour or so because they didn't have a flight attendant for the flight. 2:00 pm - Notified flight delayed because Flight Attendant was found but on way. 4:00 pm - Notified the Flight attendant would not be able to make it, but they were looking for another one. 6:00 pm - Notified a Flight Attendant was found and was on a plane that was inbound and would be landing any minute. Notified plane with Flight Attendant arrived at gate and they would be there any minute and we could begin boarding. 6:45 pm - Flight was CANCELLED!!!!! I could go on about how I was rebooked on an 11:00 pm flight on American Airlines out of Reagan, my checked bag was not returned to me and I was told it was on another plane United plane that would beat me to Hartford, they shuttled me to Reagan. I got to Hartford and my bag was not there......SURPRISE!! This was ridiculous and thank god I was traveling alone and had time. I felt bad for the families with small children who had to suffer through this stupidity."
Pros: "The flight crew were nice"
Cons: "The seats were uncomfortable. We were not able to choose a snack, I had no knowledge what was inside the snack package, did not like. Unfortunately, our flight was delay a few times due to storm at Houston, we experience lots of turbulence while flying, no fault of the pilot. I think you should install TV's to help passengers relief some flying stress."
Pros: "Timely flight at all stages of embarkation and debarkation plus the small fee for the tapas box was well worth my payment!"
Cons: "Flight was cancelled after hours of mechanical delays and same day rescheduled flight wasn't available"
Pros: "It was a great experience"
Nothing!! Frontier sucks! Flight cancelled. No reps to help. Has to pay another $450 for another flight. Frontier is the crappiest airline out there.
Parked the car at T1, Plane landed back at T1, luggage was at T3 reachable with shuttle every 20/30 min, then Had to go back to T1 for the car.. flight was 2 hours, took me 2 hours to get out of the airport.
CSR WAS VERY RUDE AND UNPROFESSIONAL, I WILL NEVER FLY FRONTIER EVER AGAIN
Although we also had a 3 hour delay. The flight was pleasant. The pilot was amazing. We had a lot of turbulence but the pilot seemed to know what he was doing.
There should be SOMETHING complimentary on these flights!! You pay for EVERYTHING except water! I hate traveling Frontier and Spirit. They say you get what you pay for and that's so true with these airlines. Lesson learned!
We paid $47 to check one carefully packed 50 lb bag on the way. Our return trip, they charged $65 for the base fee and only then chose to inform us that we would be required to pay an extra ONE HUNDRED DOLLARS - total of $165 one way! A because, since our departure, they had reduced the permissible weight to 40 lbs. ONE HUNDRED ADDITIONAL DOLLARS FOR LESS THAN TEN POUNDS WHEN WE WERE TOLD 50 LBS WAS THE LIMIT. I know their fares are cheap but my lord, their seats are tiny, they nickel and dime EVERYTHING, and they legit steal from you by changing the rules and price-gouging. Gross. I’ll pay more on the front end next time, because at those prices I could’ve flown a non-budget airline and been comfortable and had a damn complimentary water.
Better ticket counter service
I’m sure it’s due to Covid but I feel the staff could have been more friendlier. They seemed very shy but overall they were very pleasant and nice
Cons: "Airport security at Orlando was insane! The line through TSA must have been over 500 yards. Also, it doesn't appear that this Frontier flight allowed for online confirmation so, although the Frontier Desk was super fast processing passengers, the two lines together was stressful and used up valuable pre-boarding time. Some advance warning might help passengers schedule their arrival at the airport."
Pros: "Not Applicable option needs to be added to survey for companies like Frontier that don't offer any Entertainment other than the odd flight attendant zaniness. Frontier's snacks don't really qualify as 'food', either."
Pros: "when our first flight was delayed so long many of us would have missed our comnector so they held the flight until we got there."
Cons: "more staff, not overworked and rude. better communication. no lost luggage."
Pros: "Crew was very friendly"
Cons: "Pretty much everything else, should have WiFi by now even if it’s paid"
Pros: "Price was good, on time."
Cons: "No entertainment. Thin seat cushions."
Pros: "Crew was great especially the guy, didn’t catch his name..."
Cons: "Seats that recline would’ve been nice"
Pros: "Crew was excellent, always smiling and upbeat!"
Cons: "I don't think it could have been, I will definitely fly Frontier again!"
Cons: "Being on time, giving free snacks/beverages, communication"
Pros: "Was fine overall for a no frills airline"
Cons: "We were not notified prior to the flight that we could not of been a plane so of course the only snack I had with me for a four hour flight was a bag of peanuts. We were told we were not allowed to take any peanut products out on the plane and this was told to us from at takeoff."
Cons: "They charge for every thing individually"
Cons: "Flight delayed due to staffing issues. Sat on tarmac bc arriving crew didn’t schedule things correctly."
Pros: "Crew was very personable and accommodating"
Cons: "Very narrow aisles. No complimentary food. Your low airfare does not really natter when you charge for baggage, picking up seats, and food."
Pros: "The price was good."
Cons: "The seats are terribly uncomfortable!"
Pros: "Crew was very friendly and helpful"
Cons: "boarding was very late, cramped, miserable conditions, seats uncomfortable. Prices for carry-on luggage are OUTRAGEOUS."
Cons: "The crew was really annoying and tedious!"
Pros: "I liked the fairs. plane was nice friendly crew we did well on the seat Lottery"
Cons: "My wife and I didn't get to sit together No drinks, peanuts"
Pros: "Flight was 90 minutes late. Hard to recover from that."
Cons: "Flight attendants could be more pleasant. They seemed grumpy and not happy to be there."
Pros: "Smooth flight, great service from flight attendants."
Cons: "Yelling crying kids"
Pros: "Very nice and flight was smooth"
Cons: "Three hour delay which almost made me miss my connecting flight. Not even an apology was offered. As we landed my connecting flight was boarding and no attempt was made to deplane the delayed connecting travellers first."
Cons: "The plane needs to be cleaned. There is dirt and grime around the windows, on the little tray infringed of the seat and my seat had crumbs on it."
Cons: "Seats do not recline. Tables are tiny."
Pros: "The flight attendants were spectacular! Service was great and it was a smooth flight from takeoff to landing"
Pros: "Gate agent was fabulous"
Cons: "Thisvwas my first flight with frontier. After being delayed 2 hours they cancelled our flight with no explanation. The re booking process was a nightmare. Frontier employees at the airport gave passengers completely different information than those at their customer service center. Lots of unhappy people."
Cons: "Too many extra charges that add to the flight......seat selection, baggage"
Cons: "First our flight was delayed 24 hours earlier, then still left 3 hours later. They offered a $50 voucher that no typical person could use. Then the price to fly did not include youre seatt, that's an additional charge!! You only get water for free, not even a soda, really? I have no intentions of ever flying with Frontier ever again. I also will tell all of my family and friends of my horrible experience."
Cons: "Pay for snacks"
Pros: "Boarding was smooth and the crew was good."
Cons: "Most uncomfortable seating out there. Really bad operations with frequent delays and mishaps. We sat on the tarmac for an hour waiting for our gate to clear. I guess it was a surprise to them that a plane was coming in on time."
Pros: "Same thing that I said to my prior flight. The worst!!! Plus flight delayed."
Cons: "Nothing!!!! Nothing at all! Will not be flying again!"
Pros: "The end of the trip."
Cons: "Horrible (6 hrs going, 5 hrs returning) flight delays. Poor communication, overall appears poorly managed. Planes were not clean. Overall: suggests poor attention to detail and quality which one hopes does not also permeate their safety systems. Baggage and seat fees so silly and tacky!"
Pros: "I had enough room to stretch out my bad left knee from my aisle seat. Staff was very nice and helpful"
Cons: "One customer was very loud and talked the entire 4 hours"
Cons: "I didn't like having to pay for a seat if you wanted a specific spot. I hated paying $45 for one piece of luggage. I also had to pay for tomato juice. I will never again fly Frontier."
Pros: "Low-cost Good legroom (Emergency row) Good crew and service Ontime departure, before time arrival"
Pros: "The price was great. The ride and crew where great."
Cons: "The seats where a little small. Baggage fees too expensive."
Pros: "Crew and pilot were helpful."
Cons: ". When I made my connecting Th seats were equally uncomfortable. I am an average fit person. This was a terribly uncomfortable flight as a result."
Pros: "They are daylight highway robbers. No one should travel in Fronrier and Spirit Air. These two should learn from European cut rate airlines."
Cons: "Nothing much"
Pros: "Price, location, boarding speed, smoothness of flight"
Cons: "Can't believe they want to charge so much for luggage, snacks, etc"