Pros: "I was grateful for the social distancing and the crew was very pleasant."
Cons: "Wi-Fi constantly in and out, causing battery to drain quickly. Priority boarding was finished within 5 minutes of initial boarding time. For someone who had a broken leg, this was extremely frustrating"
Pros: "n/a"
Cons: "Inform guests as to WHY we were delayed. Luckily I changed my flight that still had delays and NO indication as to why."
Pros: "Crew was amazing boarding process was ok."
Cons: "Seats could be more comfortable and cleanliness of the plan could be better."
Cons: "Courteous service is there. I do not think of anything better."
Cons: "Hot plane. Poor circulation of air. WiFi constantly disconnected and slow. Poor communication from crew about status of what was going on when entering airspace of LGA. We circled LGA for quite some time with no explanation. Then sat on the tarmac. In fact I’m writing this review from the plane. It was due at the gate almost an hour ago. No one can use the restroom since over 90 minutes ago. Plane is still hot and many very dissatisfied. Southwest needs to get its act together in these kinds of situations so people know what to expect."
Pros: "Service frequently interrupted because of turbulence; they apologized profusely and made sure everyone had what they needed"
Pros: "Newer plane, a bit roomier."
Cons: "Delayed 5 different times. The crews were a bit snotty and unattractive."
Pros: "Landed 1/2 hour early. Complimentary drinks since Wi-Fi did not work."
Cons: "Wi-Fi was not working."
Cons: "Flight connection was missed due to airline. Had to stay overnight, then did not get priority boarding. Sectioned boarding is terrible. Snacks are bad."
Pros: "Timing of the flight was always good. Efficient flying. Crew was super helpful too even when passengers were a bit too much."
Pros: "It was a quiet early morning flight that went smoothly."
Cons: "There could have been more leg room provided for the aisle seat passenger."
Cons: "It was poor flight took off late and it arrived in Las Vegas late I miss my connection connecting flight the put on a different airlines got in late miss my ride and now I'm stranded at the airport"
Cons: "Great flight and their service was great. Looking forward to my next flight with them."
Pros: "The snack was a whole sandwich that was quite tasty and in my opinion far better than the two meals I was served on my US to Europe flight on Condor. The staff were very kind, accommodating and served us damp linens to wipe our hands with before eating, which I did not receive on the Condor flight."
Pros: "Overall, a great experience."
Cons: "The flight attendants were excellent overall, but one of them reacted unprofessionally when I asked her to throw something away prior to departure. (I believe it was the first class flight attendant, as I did not interact with her again after take off)."
Pros: "Food was excellent service was good"
Cons: "Boarding was too slow we sat at gate for almost an hour for baggage to be loaded"
Pros: "Free movies"
Cons: "First time on Alaska air, on my departure got delayed for 8hrs, then that one we end up deplaning. On my arrival, the plane got delayed again. It’s not a good experience all and all"
Pros: "No hassle and easy boarding."
Cons: "More room and limit on size of luggage in the overhead compartment."
Cons: "Delay on takeoff and a delay on arrival. Flight Attendants never offered headphones for purchase to watch in filght movie/TV."
Cons: "WiFi didn’t work well, tv had to be reset"
Pros: "This time within the last couple months the trip a lot better."
Pros: "A good seat And punctuality"
Cons: "The crew wasn’t helpful in anything. They were scaring us with their behaviour. very nervous specially the only man in the crew. They didn’t attend us because something could happen. Nothing happened. Some turbulence. That’s it"
Pros: "We arrived early"
Cons: "The entertainment system was missing at my seat. It was also down for the entire plane. The crew missed my row for drinks."
Cons: "7 delays announced. Delay up to 4hour5min. Confusing emails sent"
Pros: "Comfort and food"
Cons: "The delays before entering the airplane so that we aren’t stuck"
Pros: "Loved the movie and tv show selections available"
Cons: "Direct TV did not work for me. Really wanted to watch the AFC championship football game but I couldnt because direct tv wasnt working."
Cons: "Flight was delayed 90 minutes but the bigger issue is that after we boarded the crew told us that some paperwork needed to be signed but we didn’t leave the gate until 40 minutes later. The crew including the pilot never informed us as to what was going. Terrible communication. Also, in regard to myself, I was sitting in an Exit Row and the flight attendant came over to ask unless individually if we were willing and able to handle our responsibilities. Before each of us was ready to answer he said OK, turned around and left. What would have happened if we had a problem and someone in the Exit Rows had a concern?"
Pros: "Wi fi and the tv made the time pass quick , seats were big , flight was quick"
Pros: "The seating space was just right, and thanks for the complimentary Sprite."
Cons: "The wifi/ flyfi did not work. The directv screen kept going offline. The complementary cookies ran out"
Cons: "Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!"
Pros: "The crew’s positive energy and great service were truly amazing. Kudos Delta!"
Cons: "For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money."
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Pros: "The crew was very friendly and it was a day fast flight."
Cons: "No back of seat entertainment."
Cons: "Turn on the lights before landing graduallyb- noone likes bright fast - too nasty;"
Pros: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Cons: "Boarding zones is confusing. What does boarding zone "basic" mean?"
Cons: "The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything."
Plane was filthy- food in the seat, on the floor, on the tray.
Be wary very quick to cancel and no accommodating at all
Pros: "Everything was great."
Cons: "I can’t believe I’m saying this but I don’t think anything else could have been improved"
Cons: "There are too many announcements on the screen before you can start watching entertainment. It takes about 15 minutes."
Pros: "Ease of boarding."
Cons: "Flight got in late and I was unable to make my connecting flight."
Pros: "Leg room"
Cons: "Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize."
Pros: "Seats seem to get smaller but overall a good experience"
Cons: "Seat room"
Pros: "Crew did the best they could with the situation"
Cons: "An hr delay because our plane was delayed an hr due to there being too much fuel and it seems a lot of delays that were very preventable"
Cons: "The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down"
Pros: "The stewardess that was serving refreshments threw my pretzels at me and refused to list off drinks. There was no menu in the seat in front of me, so I was curious of my choices. Extremely rude and unprofessional, there is no excuse for the way I was treated."
Cons: "Hire stewardess that are professional and polite."