Charged 70 Euros for one bag. Expected to pay something but thought that was a bit much. Plane could've been more neat.
Food was good and so was the entertainment on board
Issues with boarding due to problems with brakes so flight was delayed by 3 hours. No food or drinks were offered
The crew was very kind
Expensive rates on luggage
Efficient processing of passengers onto aircraft.
Everyone was quite pleasant. Seats were comfortable
The initial line for check in was ridiculous. Not manned for quite some time, then kept changing line classifications. May have been related to how Spain ran the airport, but very puzzling
The crew was great
Didn't like the 2 hour delay. Had to wait on the runway because of lack of organization at the london airport.
The boarding process could be better
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