Find cheap flights from Ontario to Japan

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ONT — Japan
Dec 23 — Dec 301
Round-trip
1 adult
Economy
0 bags
From?
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Fri 12/23
Fri 12/30

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Latest Japan Flight Deals

Best round-trip prices found by our users on KAYAK in the last 72 hours

MOST POPULARTokyo
1 stop from $33
Osaka
2+ stops from $1,023
Okinawa
1 stop from $1,074

Good to know

Low season

April

High season

January

Cheapest flight

$33

Average price round-trip

$1,797

Good deal round-trip

$959

Good deal one-way

$1,140
Best time to beat the crowds with an average 9% drop in price.
Most popular time to fly with an average 14% increase in price.
Flight from Ontario to Tokyo Narita
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Japan

  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be June and July. The cheapest month to fly to Japan is February.
  • Morning departure is around 5% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Japan flights

Top 5 airlines serving Ontario to Japan

Scores according to KAYAK customer reviews
8.6
Japan AirlinesOverall score based on 4930 reviews
8.8Boarding
8.5Comfort
9.0Crew
8.4Entertainment
8.3Food
Airline reviews
Pros: "Was able to get to get to Narita Airport."
Cons: "Okay and not any issues."
Read more about Japan Airlines
Pros: "Was able to get to get to Narita Airport."
Cons: "Okay and not any issues."
Pros: "Crew took great care of us."
Cons: "No complaints."
Pros: "The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park."
Cons: "Not one thing."
Pros: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"
Pros: "Crew was very polite. Great food and service."
Pros: "We were seated together as a family even though we were not able to reserved any seat"
Cons: "Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal"
Pros: "All of the crews were polite and friendly, and the food was tasty."
Cons: "If there're more variety of movies, that would be great."
Pros: "Soo Much Food! Crew was very polite and helpful."
Cons: "They didn’t offer a vegetarian meal option in flight, but there was enough sides that it didn’t really matter."
Cons: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."
Pros: "The crew provided excellent service and the food is really great."
Cons: "My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat."
Pros: "Kind people, quality service. Very helpful. On time."
Cons: "Had trouble hearing instructions from flight crew since volume of the speakers was low."
Pros: "Service was excellent and seats were comfortable."
Cons: "Choices were few by the time the cart got to us and the food was... airplane food. Nothing terrible but nothing to write home about nor anything a picky child would eat. :/"
Pros: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
Pros: "Quick efficient boarding. Smooth flight."
Cons: "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."
Pros: "Food"
Pros: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
Cons: "Selections of movies"
Pros: "Nicest crew I have ever seen!"
Cons: "We had to wait until check in to sit together."
Pros: "The crew were very polite"
Cons: "No choice of menu and films only very limited choice."
Pros: "Seat width, Crew Service,"
Cons: "Web Site Check in is cumbersome"
Pros: "Very comfortable plane, even full. Polite crew."
Pros: "Not many passengers so that I had empty seats and could lay down."
Cons: "Tv stopped working suddenly."
Pros: "Crew was very nice, movie selection was great and the 787 is a nice plane"
Cons: "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
Pros: "Seats were comfortable. Food was very good and snacks and drinks were offered frequently. Plenty of entertainment on the in-seat TV consoles. Gave me a pillow and blanket and the seat reclined a bit so I could sleep some. The airline staff were polite and helpful."
Cons: "Nothing, it was a very positive experience."
Pros: "The food on this flight was horrible. Big disappointment. Usually, the food on Japan Airlines is wonderful. However, on this flight, the food was a crab/mayo sandwich with yogurt. However, the service was wonderful, as always."
Pros: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Cons: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."
Pros: "This was a very long flight, but the crew was fantastic and attentive. The meals were good and they did everything they could to make us comfortable. The flight was on time and convenient."
Cons: "I wish all the seats were like first class. We were in economy class"
Pros: "Food, lavatory experience"
Cons: "Small carry and carry on bag"
Pros: "Great service. Great in flight entertainment. Served a meal. Had USB charge port. Spacious even though I was in the last row."
Cons: "Wish they offered a vegetarian meal, however the food was great and I still was satisfied with the parts I could eat."
Pros: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Cons: "Nothing."
Pros: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Pros: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Cons: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Pros: "The crew was very nice and solicitous and helpful. This is my third trip with JAL and I. Happy about it."
Pros: "The hospitality of the crew"
Pros: "Nothing"
Cons: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Pros: "Plane was spotlessly clean, smelled nice, bathrooms also very clean and had toothbrushes and toothpaste. I requested the vegetarian meal and it was the best airline food I have ever eaten Flight crew was friendly and seemed to genuinely enjoy working for Japan Airlines. I don't see that very often on any domestic US air carriers. I highly recommend Japan Air."
Cons: "Headset was too big for me and kept skipping back."
Pros: "First time fly with JAL, friendly flight attendants, excellent seat space, would fly with JAL again."
Pros: "Cabin attendants were nice. I got sore throat so I asked some items, like water or candies. Then they served me them nicely."
Pros: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
Pros: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too! Super nice check in agent as well."
Cons: "Nothing!"
Pros: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
Pros: "Meals at good times during the flight, complimentary wine served, comfortable seats. Overall better than any other airline for economy class. Enough leg room, good attention, never felt like I was riding a crowded city bus as on typical one distance economy class. Worth paying a little more for being treated like a human"
Cons: "I did have any negatives on this flight"
Pros: "I loved the crew, for the most part the food, and the large screen to."
Cons: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."
Pros: "As always on JAL 787-8 long haul flights, the crew was very courteous, entertainment was varied, food was alright and seats were better than some."
Cons: "The JAL first-generation 787s don't provide the great legroom that newer planes do, but is still infinitely better than older 767s and 747s."
Pros: "Service & seats are great."
Cons: "The connections were a bit late, making the long trip longer!"
Pros: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
Pros: "Very friendly and attentive cabin crew. They were all very helpful and came by repeatedly to ask if we need anything throughout the flight."
Cons: "Nothing really not to like."

The crew was excellent; the foods great - a wonderful experience. We were very disappointed when the Friday return flight was cancelled.

It was a short 45 min flight, last two items were NA. However,one of my checked luggage pieces was damaged, the outside pocket was torn. I have to buy heavy duty tape before i can check it on my return trip. How do i report this?

Crew and boarding was excellent, food was poor

I booked my flight 3 months in advance Had no issues getting to Hawaii My return flight was scheduled to leave at 1:15 pm. 2 hrs before my flight I received an email from kayak saying my flight had been changed to 11:30 am! The flight was actually boarding when I received this email giving us no chance to make our flight. The folks at Hawaiian airlines were as helpful as possible but since there is only one flight a day from Honolulu to Oakland we had to catch a flight the following day which caused us much expense and stress. When we asked the hawian airlines employee when the flight had been changed they informed us that kayak had know about the change more than 40 days prior to that date!! The fact that kayak did nothing to notify us of the change is just really bad business! I’ve tried to call and talk to someone at kayak but everything is automated and there is no way to actually talk to a representative at kayak. I was told by the airlines that you have to beware when booking threw 3rd parties like kayak as this happens all the time..I have used kayak many times in the past but most likely won’t in the future now that I have had this experience. I have tried to get online with kayak and have had no luck getting anywhere with them. I feel they should refund my tickets pay for the Uber rides back and forth to the airport pay for my hotel and expenses and it would be nice to maybe Atleast hear an apology for their negligence Good luck when using kayak be aware that it’s best to check with and rely more on the airline for flight info and changes than kayak

My flight was fine, and the stewardess’s did their job perfectly.

The complimentary drink and Mac nut candy

Flight attendants had a little more attitude then expected, once they handed out food they came back literally within 5 minutes with a garbage bag, my advice would be to come in 10 min after people start eating and drinking.

Overall the flight was smooth. Boarding was hassle free and the ride itself was pleasant. The seats were not the most comfortable but we had extra leg room which made it much better. The hot food service on the flight was disappointing. The only option was a teriyaki tofu. This was surprising and even seemed to be a surprised to the flight attendants. Arrival in Boston was also smooth. Baggage claim process went pretty quick and there were no issues with our bags. Other than the food the service was wonderful!

Pros: "The crew was very friendly and I really value that."
Cons: "After boarding on time, we departed about 51 minutes late because of some baggage inspection issue. For the entire time, there was only one announcement about the delay. This delay ruined my schedule on the arrival."
Cons: "Always amazing!!!!!!"
Pros: "The staff was was friendly and helpful. The flight smooth. Everything was good."
Pros: "Seat super comfortable Flight was smooth Snacks were great Hawaiian snacks"
Cons: "Free blanket, charging $10 in economy for a blanket just seemed a little silly."
Pros: "Absolutely"
Cons: "Too many announcements"
Pros: "Pleasant crew. Very professional."
Cons: "Alternative choice for snack meal besides ramen."
Pros: "Seat upgrade"
Cons: "Food"
Pros: "Awesome crew. They are friendly and professional"
Cons: "Arrived a little late but not a big deal"
Pros: "Great service very clean plane"
Pros: "Cleanliness of the aircraft and friendliness of crew."
Cons: "Entertainment is not free, and you have to have your own device. The food was a very small snack for the length of the flight."
Pros: "The Hawaiian end was very helpful"
Cons: "Even though I purchased these tickets many months ago, I wasn’t allowed to pick a seat. Consequently, we sat in the last two seats in the rear of the plane next to the restroom and very chatty flight attendants."
Pros: "Great service and very attentive. Food was pretty good"
Cons: "TSA in Hawaii is horrible"
Pros: "Comfy flight"
Cons: "Security was crazy long!"
Cons: "Luggage not transferred to this flight. Delayed leaving airport timely to file missing luggage report. Delay meant we had to upgrade car rental because unit originally reserved was rented to another party who was able to timely get luggage and rent car with no delay. Note, did finally receive luggage about 5 hours later, came in on next flight from mai to Kauai."
Pros: "OVERALL GOOD.FOOD COULD BE BETTER."
Pros: "Gate agents were helpful"
Pros: "Professional customer service!!!"
Pros: "The crew didn't refuse to give me an extra cup of ice and boarding and exiting went relatively smooth."
Cons: "I feel like the crew was very complacent, as if they didn't really want to be at work. Having worked for over 10 years in the hospitality industry I know how important it is to provide exaggerated service. It can be tough at times but remaining positive is key to happy customers and guests."
Pros: "Efficient boarding, quick beverage service"
Cons: "It is not nice to sell a window seat that actually doesn't have a window (row 27)"
Pros: "I fly HA often to Honolulu because they have 2 seat rows and provide complimentary meals on the long flight."
Pros: "Food was better than most domestic airlines. Seats were large enough for comfortability during a long flight. Seats against walls still recline."
Cons: "Domestically, infotainment, headphones, blankets, and most drinks cost money. Can't pick seats online for international flights, so we're stuck with whatever is leftover. Planes not particularly clean; lots of crevices with years of debris."
Pros: "Acomadations were ok food and drink service were consistant good entertainment and hospitality"
Cons: "The only thing that I didnt like was due to my own actions with scheduling and non transferable tickets the insurance didnt cover anything complete waste of money and I had to cancel my charter due to issues with my flight and didnt recieve much help trying to rectify the situation all in all I lost a lot of money"
Pros: "Comfortable flight, service was ok"
Cons: "Ants were crawling all over seat & flight tray. My seat pocketbhad leftover food smushed into it. We informed thr stewardess & tge people in front of us had the same issue with ants"
Pros: "Flight was delayed 12 hours due to airplane maintenance which disrupted car rental and lodging plans. Hawaiian Airlines made everything right by providing lodging, food and travel voucher. Will definitely travel with them again."
Pros: "Seats were like a park bench, not comfy. Crew indifferent. It was such a short flight maybe that’s the best you can expect, but I would hesitate to book a longer flight on Hawaiian"
Cons: "See above"
Pros: "Appearance of plane interior and hosts clothing Complimentary food and beverages Blanket for only $10 to purchase Open walk-up bars during flight"
Cons: "The guy snoring next to me on my return flight"
Pros: "Great staff, comfy seats. Took red eye and was given blanket and pillow complimentary! So nice!"
Cons: "Didn't get breakfast :/"
Pros: "Short flight, friendly staff, comfort OK"
Pros: "Everyone who works at Hawaiian is super sweet. Very thankful to have such a caring crew."
Cons: "Wish they had a vegetarian meal option, I love flying Hawaiian but I can't eat in their flights. :/"
Pros: "We didn't crash"
Cons: "The seats were very uncomfortable, the provided food was almost worth paying to not eat it was so bad."
Pros: "big new Airbus A330 plane with bells and whistles."
Cons: "big plane means more passengers and more time to load, unload and get your bags."
Cons: "So hot....no ac!!!"
Pros: "Crew and food we good luckily was on a flight that wasn't packed with riders"
Cons: "Kiosk system was poor and hard to understand then had to go way down outside to drop of bags then go back to where we were to go to security very confusing needs to be a smoother process also luggage tagging was confusing and a little different than others airlines fortunately someone helped us out"
Cons: "No vegetarian food option. Asked for coffee, was given tea."
Pros: "Good in flight food and services."
Cons: "How come hawaiian airlines, who continually advertised moana and hire they sponsor the movie, but they don't offer it?! I was really disappointed."
Pros: "The courteous flight attendance."
Cons: "Food wasn't great but okay. At least they offered a meal which is nice on such a long flight."
Pros: "A passenger in the row next to mine needed medical care, and the crew administered to her needs without disrupting the comfort of the rest of us."
Cons: "Agent at counter didn't give me claim tag."
Pros: "Perfect hosting, everything was on time!"
Pros: "Modern plane, clean and comfortable"
Cons: "2 hours late on boarding, Only a small sandwich for an overnight flight Movies are pay-per-use which is low standard for international flight"
Pros: "We had to walk up a flight of stairs to get on the plane. It was a bit challenging with my carry-on luggage with wheels, but we made it. The boarding area was chaotic, as the gate had room for only a few people. We got separated from my husband. My son had my husband's carry-on and the boarding agent said he had to check in my husband's luggage because my husband was not there to verity that it was his carry-on. Hawaiian Airlines is the only mainland bound airline that makes customers have their carry-on luggage go through agriculture. Why???"
Pros: "Flight attendants were friendly, engaged, helpful"
Cons: "In-flight food still needs some work."

service was good meal needs improvement

Pros: "Premium economy that is the best we’ve had . Better amenities, food, service than any other airline we’ve tried"
Cons: "Food. Duck breast was tough and almost inedible."
Pros: "Crew was very friendly"
Cons: "Food choice and more comfortable seats"
Pros: "Mechanics of aircraft. Boarding."
Cons: "Crew was not very friendly. Not enough staff for such a large plane. Food was not good and took a long time to get our first meal. Could not understand English announcements because she was not very fluent. Probably would not fly China air again."
Pros: "I had the economy XL seat and was quite comfortable"
Cons: "Other than earphone (one ear) not working, all others are good. That was the 2nd pair with the same malfunction, so I suggest changing the earphones."
Pros: "Amazing crew good food"
Cons: "Perfect"
Cons: "Thank you China airlines. This is the second time I have been traveled by China airlines. Next three months I will have a trip more. Good!"
Pros: "Entertainment, crew and food"
Cons: "Seat space"
Pros: "China airlines service is very good"
Cons: "Newer planes to Manila"
Pros: "Yes the crew was amazing ✅ Very professional and friendly"
Cons: "A few more newer and English speaking movies sure would be nice. Thanks for asking.✈️☀️"
Pros: "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
Pros: "Excellent customer service"
Cons: "Very accommodating"
Pros: "The crew was so attentive and hospitable"
Cons: "Not enough let room, I’m 5.9 and it was uncomfortable for me."
Cons: "Next time I have to check in on line before going back.because there was a long line up."
Pros: "The ability to select a special meal ahead of time. Meal selection out of the US was better than coming from oversea into the US."
Cons: "Seating can always be made more comfortable."
Pros: "Restroom was kept clean throughout the flight which impressed me"
Pros: "Seat was ok. Service was timely"
Cons: "Excellent"
Cons: "Sorry, I’m always picky about the thinness of the seat cushions, the meals, and the IFE. But I still rate China Airlines as the best affordable Chinese Airlines I’ve flown. And it’s super convenient that China Airlines flies out of Ontario CA now. ONT vs LAX. It’s a no brainer. ONT every time."
Cons: "It was overall good goong there, however my trip back from Manila to Ontario was cancelled due to employee strike and i had a 12 hr lay over in Taipei and diverted my flight to LAX and have to pay almost $100 for my Uber ride. I will have to ask China Airlines to reimburse my Uber expenses."
Cons: "Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available."
Pros: "Great space between seats in economy class . Yellow lights felt much more pleasant than the florescente lights most flights have."
Pros: "Food is awesome!"
Cons: "The seating and the earphones could have been better"
Pros: "The boarding was quite efficient tho with a gate change. One flight attendant is very courteous and attentive. Co-pilot announcement is very clear."
Cons: "Food was no no. Stewardesss are quite robotic and are lack of smile, perhaps because of late flight? IFE monitor is old and dated"
Pros: "Service and food is always great!"
Cons: "3 out of my 4 flights through China Air were delayed. This was strike 3. You know its not easy having to rearrange a pick up ride ever time your flight is delayed 2 HOURS. Once, twice, fine. But three times?! Ridiculous."
Pros: "The air line reported 2 of my luggages as delayed and I still have not heard news on my 3rd missing luggage"
Cons: "How can u loose a luggage"
Pros: "Unknown flight by most of travelers thus easy parking, easy check-in, and no long security check line. 30 minutes, from check-in to be at boarding gate."
Cons: "A ONT airport is a dying airport thus no amenities available near or in the airport. It is more a "local" airport then International airport but who cares. You get your flight going quickly........."
Cons: "I tried to book anew flight by of an emergency at home. Instead I had to fly delta home. Lost a lot of money."
Pros: "Comfortable and relaxing!"
Cons: "-"
Pros: "The service was friendly"
Pros: "Friendly"
Pros: "I've never experienced anything than superb customer service from China Airlines. When feasible, I always opt to go with them, even if Kayak suggests a cheaper flight. I was cutting it close with a flight, and their staff walked me through security, baggage, and straight up to the gate (TPE to Okinawa). Highly recommended."
Pros: "great service by flight attendant; clean bathroom; free tasty meals and snacks"
Pros: "Entertainment"
Cons: "Comfort I have long legs... no free beer."
Pros: "same as above"
Cons: "same as above"
Pros: "clean.."
Cons: "The flight came in late. Its not normal. The crew did not care much and where not nice normal.. They need a fresh look at where they are going."
Pros: "staff was nice, entertainment was good."
Cons: "food, my seat did not recline"
Pros: "The food was good the crew were very nice and polite"
Cons: "The seating was a bit cramped. Because I have long legs there wasn't a lot of room between rows. I have been on other flights with China Airlines where the seating was comfortable and roomy but this flight wasn't. The entertainment screen was not very user friendly. The screen was small and not very clear to watch."
Pros: "Good selection of movies, staff was friendly. Seats were okay, fairly spacious. It was nice that they gave everyone both a blanket and a pillow."
Cons: "Food was extremely salty and the selection was terrible. I was given the same pasta for two meals (first time I had a choice, second time only pasta again). Even the same type of pasta but the second time there was some chicken in it too. It was gross."
Pros: "The second plane was lovely, with an outlet, comfortable decor, and awesome entertainment system. The first plane economy was roomy for an over seas flight compared to planes I have been on in the past."
Cons: "Airlines could not check me in their system without me having a return ticket, which I did not need for Indonesia as I was receiving a visa upon arrival which does NOT require a return ticket. I was told this as the flight was boarding, so I had to spend $$ on a last minute flight in a panic to anywhere - that I couldn't get a refund for just so I could board the plane."
Cons: "Our flight was delayed for 8 hours"
Pros: "Great service once again and comfort seating without paying more. Liking China Air more and more every day. Stewardesses are very pleasant and food on a short 1 hr flight was quick and decent. Great sunset above the clouds!"
Pros: "For economy class the seats were not cramped and had some space to them."
Cons: "Lack of selection for food."
Cons: "The crews were unorganized and rude. The food has no taste."
Pros: "The crew was nice. We did get dinner and breakfast which had decent selections for both."
Cons: "The airplane got so dry at one point I felt like I couldn't breathe. The entertainment wasn't updated from the last time I was on the plane so I had seen everything. This flight had earphones which kept falling out of my ears and even at full volume, it was still too low. It was super cold on this flight compared to other flights too."
Pros: "This was my first time using China Airlines and it won't be my last. This was a superior flight with a wonderful flight crew and clean aircraft. We flew them roundtrip from Okinawa to Frankfurt. Highly recommended."
Cons: "Nothing."
Pros: "Crew and staff were all very responsive and proactive in providing assistance, seed genuinely eager to help. Boarding was fine, and a representative of the airline took initiative to form a preliminary queue at the terminal departure counter despite the airline not having an all-day dedicated counter."
Cons: "While its 4-seat layout was better than some anes' 5 seats in the middle column, the seating was, of course, cramped, and I did not have enough space under the seat in front of me to stow my backpack. I also wish Kayak had included easy means to select seats and special meal options. Apparently to do so requires visiting the airline's own webpage."
Pros: "I liked the large selection of movies and TV shows."
Cons: "The headphone jack on the chair wasn't working as well as it could have so it was hard to hear the movies I was trying to watch. I didn't like how the meals and lights being dimmed seemed to correspond to (and keep us on) the time zone of the place we were leaving instead of adjusting us to the time zone of the place we were going."
Cons: "Very very slow exit at SFO"
Pros: "- Extremely helpful flight crew attentive to your needs - Pretty good food options and tasty too. - A great selection of current movies and TV shows from around the world will help pass the time"
Cons: "- Terribly cramped seating in economy class (you get what you pay for)"

All but one of the flight attendants seemed like they didn't want to be there, and this was a 7:00 a.m. flight, so they should have been chipper and ready to start the day but instead were almost surly. In fact, one flight attendant seemed so annoyed that she had to clear people's trash after the in-flight drink/snack service that she was grabbing people's cups with such vigor that she spilled some of something on me, since I was sitting in the aisle seat. She didn't even notice (or care). They also didn't seem willing to help people. One guy was in a middle seat with a rather large person in the window seat, and he wanted to to move to another middle seat where he might have more space. The flight attendants just told him to wait until after takeoff and then look around himself and find himself another seat and ask the people in that row if it was ok for him to sit there. I would have expected the flight attendants to walk down the aisle, make note of the empty middle seats, and ask the people in those rows and then report back to the man asking to move. I mean, it doesn't make sense to make the passenger do all of this himself when he can't see down the length of the plane to find the empty seats. This was by far the most unpleasant flight crew I've flown with in a very long time. Not sure what Delta is doing to its flight crews, but they're clearly not happy to be working.

The flight attendant was awesome

Food

We never left Sat on tarmac for two hours

Too crowded. Stale almonds. Boarding very slow. Crew was friendly and helpful. Flight was smooth and uneventful.

Too many people crowding the gate when it’s not their time to board

More food options on a 4 hour flight

We were making a move to Mexico from the U.S., and we were amazed at how pleasant the trip was. We had quite a few pieces of luggage, and everyone was extremely helpful. The crew and staff from both Delta and AeroMexico were great, and made our trip as easy as possible. Thanks to all!

Great service during the pandemic.

Really accommodating staff, and on flight amenities. I would fly with Delta again.

Our favorite flights. Straight shots, with as much comfort as one would expect.

Pros: "Crew was nice"
Cons: "Nothing really"
Pros: "The crew amd aircraft was wonderful"
Pros: "Crew was great!"
Pros: "Getting to know the crew who served me in delta one was great! Food service was done pretty quickly and good snacks available."
Pros: "Good crew"
Cons: "The flight was delayed by two hours."
Pros: "Great crew serving God beverages and meals. The was a variety of Entertainment from which to choose."
Pros: "There is Nothing that like"
Cons: "If you allowed me to get in this flight everything would've been fine.?"
Cons: "Being on time."
Pros: "Nothing horrible service"
Cons: "Everything"
Pros: "The crew was amazing"
Cons: "Ran over 2 hours late with no explanation"
Pros: "Great service from boarding to landing"
Pros: "Free messaging during flight was REALLY nice!!! Smooth flight, early arrival, good coffee, variety of drinks, entertainment system worked very well and fast."
Cons: "Seat bottom cushion was not comfortable, also I think my seat was broken as any time I leaned forward it returned to upright position. Food was good but need more snack for a long haul flight. Needed more drink offers between meals."
Cons: "I got bumped from this flight a couple of hours before departing."
Pros: "Not much, hardly anything"
Cons: "The service in First Class, absolutely terrible"
Pros: "Gate agent inATL helped an elderly man get on board early at my suggestion.Proud of our female pilot from ATL-PHF"
Cons: "I'm so used to the nice screens with free tv games and flight tracker and really missed that on this trip. I'm glad I decided not to pay to upgrade to comfort + this trip for the first time in a long time. I was able to use my tablet for flight tracker but could only see the map and not the stats"
Pros: "Landed safely."
Cons: "Late departure. Almost missed connection. Even though we planned a decent amount of time between flights. Always something causing delays when we leave from Newark."
Pros: "Easy boarding nice clean and spacious, I am tall so it is sometimes difficult to have enough space in aricraft. Staff was very nice, polite and helpfull during the long 12h flight, very nice job indeed!"
Pros: "At the counter the staff is friendly, nice."
Cons: "There is no one to organize the lines to the self check in on the computers, basically a mess, nobody knows how many lines are there."
Pros: "Attendants very friendly and helpful. Greeted everyone with a smile and a pleasant voice. One woman was having a very hard time. She evidently was afraid to fly and wanted to get off the plane. The attendants were very kind to her, spent time with her and informed the pilot. The pilot made several comments using her name making sure she knew every time we were about to run into some turbulence. I thought that was very kind."
Cons: "Sometimes very hard to hear the instructions and the pilot when they are speaking. Snacks are very small quantity and often stale"
Cons: "Very easy and fast"
Cons: "Delays. Ways late."
Pros: "Crew was friendly and helpful"
Cons: "Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting."
Pros: "Boarding was easy, flights on time Wi-Fi available (although I didn't use it)"
Cons: "Seats rather crowded in coach, small plane so it was also a bit noisy"
Cons: "The plane bathroom was old and junky"
Pros: "Staff pretty friendly. Plane clean. Ran on time. Good communication. Even though shorter flight, had movie entertainment option. Before flight we had a flat tire so missed our flight. Agent extremely helpful getting us on another flight."
Pros: "Free earphones"
Cons: "Delayed boarding Delayed flying after boarding Delayed in flight service"
Cons: "The crew could have been more friendly"
Cons: "Late flt"
Pros: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Cons: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
Pros: "The airline crew seems to be getting better, although I can't say that they are super helpful"
Cons: "The seats, just water offered, the bathroom, no Wifi, extremely crowded and small plane. Seriously, I don't understand what is all the money payed used for since I just heard that the crew members might be actually underpaid"
Pros: "Distaff who is very friendly and accommodating."
Pros: "Crew"
Cons: "Seating has gotten WAY too tight. Will not do that again ... discomfort, inability to even stretch a little bit caused painful nerve flare?"
Cons: "I fly Delta quite often, and am usually pleased with their service, but the morning of June 23 was terrible. I got to the airport in Denver at 5:30 am for a 7:30 am flight to Atlanta, and the line to check a bag was about 40 people long. I waited 55minutes to check my bag, as they kept moving the ski priority people, and people in danger of missing their flight, to the head of the line. There were obviously not enough Delta workers on staff to process all the flights at that time."
Pros: "They arrived on schedule."
Cons: "Seated in the rear middle seat. I had no options to select a seat when I checked in or made my reservation that wasn't an extra charge. I'mover 6' tall and middle seats are painful, especially cross country. Airlines need to be a little more attentive to their customers' needs. If a passenger is taller than average, and the flight is more than 60 minutes, provide comfortable seating at no extra charge. If a customer has a short layover, which their system knows about since it is the sourve of the flight plans, put the customer toward the front of the aircraft since these flights are habitually late and customers end up having to sprint through airports to try to make connections."
Cons: "small aisles and space in the seats. me and my wife were seated"
Pros: "Decent food"
Cons: "Bad delay Flight attendants not friendly"
Pros: "Everyone was very polite"
Cons: "Too many seats hadn't been aside. It was an unnecessary wait in line for about 20 people to get their seat assignments."
Pros: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Cons: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."
Pros: "Everything was good. The crew was friendly and helpful. The food was delicious and there was more than enough. Boarding was fast."
Cons: "On my flight from Munich to Atlanta, the movies and tv series wouldn't play. Only the games worked."
Pros: "Everything great"
Cons: "They messed up the seat assignment I paid extra for, and while I bought WiFi for the entire trip it turned off halfway through."
Cons: "INTERNET is difficult to figure out in these AA flights"
Pros: "Great crew with positive attitude. Boarding was non chaotic and plane was clean and new."
Cons: "Food could be much better"
Pros: "Crew was nice but flight was delayed due to maintenance so I’m still stuck at the airport here and no vouchers for anything."
Cons: "Flight would’ve been on time"
Cons: "I requested for wheelchair die to my knees problem, but there was no wheelchair for me at Narita and Bangkok."
Pros: "Everything"
Cons: "Yes"
Pros: "JAL flight crew were the best"
Cons: "all were good"
Pros: "This was Japan airline and the crew were very respectful and responsive and food was amazing"
Cons: "The entertainment selection could have been better"
Pros: "For being stuck in a small space for twelve hours, they made the experience about as good as you could ask."
Pros: "The Jetstar flight was smooth and on time."
Cons: "Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle."
Pros: "Quick flight. Took longer boarding than air time!"
Pros: "Must wider seats on this aircraft"
Cons: "Inflight monitor broken"
Cons: "Paying for non middle seats"
Pros: "Friendly staff and helpful"
Cons: "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."
Pros: "great"
Cons: "On time"
Cons: "Cancelled flight"
Pros: "Was surprised at the selection of movies and music"
Cons: "Hard to be comfortable in economy, but it sufficed"
Pros: "The flight was on time. It was smooth and we had absolutely no problems"
Pros: "We arrived safely."
Cons: "I don’t like having to pay for luggage or upgraded seats, WiFi. All money makers. Wish every airline could be like southwest."
Pros: "Boarding was more efficient than I expected. And the leg room was very good, but the seats were narrow. Narrow seats made it a bit uncomfortable for a long 13 hour flight. Crew was efficient and very friendly."
Cons: "The sandwiches were too cold - actually had ice cycles. Narrow seatingwas constricting and entertainment wasn't varied enough."
Pros: "Entertainment and crew"
Cons: "Not much room to move around for such a big trip"
Pros: "Everyone was courteous and professional"
Cons: "Foo"
Cons: "Everything was great"
Pros: "Entertainment was great"
Cons: "Wish the seats could've been a bit more comfortable"
Pros: "Nice and clean and seats were comfy"
Cons: "No outlet to charge devices"
Pros: "The flight itself was fine -- I never felt any major discomfort."
Cons: "All three of our luggage were left behind in Chicago; normally it would not be a big deal, but we are leaving for a trip right away and needed our suitcases, clothes, and the souvenirs we had bought for our friends. This inconvenience is why I rated this flight low."
Pros: "Amazing entertainment selection, comfortable."
Cons: "There were no available snacks and drinks between meals in a long international flight. In other airlines, they have continous supplies of snacks and drinks at the food area for passengers to enjoy at their leisure."
Pros: "The service was above and beyond expectations. Seats in economy are roomier than I'm used to. There was also many movies to choose from for in air entertainment. Food was delicious. Will fly Japan Airlines again in the future."
Cons: "I loved everything"
Cons: "one staff member was extremely rude when asked for another beverage."
Pros: "Everyone was friendly"
Cons: "Very tight fit."
Pros: "Everyone was so helpful. The flight was very quiet and peaceful."
Pros: "Gate crew provided frequent updates about the nature and duration of our substantial delay in takeoff. Polite and efficient crew"
Cons: "2.5-hour delay caused me to miss connection in Tokyo. Boarding took a long time. Nearly one hour for my suitcase to emerge on carousel, well after all other bags. Legroom minimum in coach. Sandwich for the snack was frozen in the middle."
Pros: "Customer services was good."
Cons: "Seat was too small,food was disappointed."
Pros: "Great choices of entertainment that made the flight very enjoyable"
Pros: "Everything was great to me"
Cons: "The flight was packed"
Pros: "Flight staff was friendly."
Cons: "Complainers. Shame on the parents who raised such pretentious a--holes."
Pros: "Crews are very friendly, thank you"
Pros: "The seats were comfortable. The flight attendants were courteous."
Cons: "The food was not too good."
Pros: "Selection of movies was excellent. I requested vegetarian meals, which were good, although not filling. Thankfully the flight was not crowded and we were able to get a row to ourselves. Flight attendants were very nice. Appreciated the frequent beverage offerings to stay hydrated. Overall a good experience."
Cons: "Paid the extra for an aisle seat, which was irritating to have to do, but my husband has arthritic knees and needs to get up frequently to walk around to avoid pain,"
Pros: "They passed out headphones for the entertainment early in the flight. The meal service was efficient and more than adequate. The fight also arrived 30 minutes early."
Pros: "Got to my destination on time."
Cons: "Where to start? How about when I checked in at the counter, I asked the check in attendant to add my FF number on my ticket. They said they'll get right to it, handed me my tickets and sent me on my way. It never happened. Not a big deal, I can request the mileage post flight, but still something. Look at my tickets, that I had booked a week in advance and specifically reserved an aisle seat. My ticket says "Priority Verification," whatever that means. Turns out it means you don't have a seat, and you get the worst of the worst. So what seat is the worst? How about the middle seat in a row of 5. The middle in a row of 5, on a transoceanic flight... What kind of airlines has 5 in a row? The guy next to me spent $300 for his ticket, I spent $1200, for the same flight, and this is the kind of seat I get? The plane felt like it was straight out of the 90's, carpeted center walls, old seats, tiny tv's. Overall, a plane that felt had not been updated in decades. Took 20 minutes for a flight attendant to respond to the flight attendant sign. This wasn't during beverage or food service, just a normal time at cruising altitude. They also don't have eye masks. Every other transoceanic flight I've been on has them provided in the seat pocket, American Airlines doesn't even have them on the plane! Economy class has no USB or power outlets, the in flight entertainment is about a 5" screen in probably 260p resolution. Decent selection of movies, but you have to join the movie in progress or wait approx 10 minutes for the next movie to start. Legroom was okay unless you had one of the entertainment boxes in your way, then that takes up 30% of your space. Some of the tray tables do not have cup holders, on the top, bottom, or anywhere on it. Also my table was tilted, so every time I put a cup on it, it slid right off. Seems like a minor complaint, but eating dinner and fighting a sliding cup the whole time is a pain. Dinner and breakfast tasted decent, but you can tell American is cheap on the food. Most airlines will give something like a main course, a bread roll, fruit cup/salad, juice, small dessert. American gives you the main course and a fruit cup and that is all. Crappy utensils too. Overall, if I had paid maybe $200 for the flight, I wouldn't have any room to complain, but because American holds the government carrier contract for FY17, I had to fly on them at exorbitant cost, and would never recommend them to anyone."
Cons: "I bought Japan Air but it was American air.. I'm not buy tickets any more!!"
Cons: "We ordered fruits meal but the crew didn't get the request. I have a confirmation email of the meal"
Pros: "The crew were friendly. We arrived ahead of schedule."
Pros: "Nice, comfortable planes."
Cons: "Food quality could be improved."

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Ontario - Japan Flights

Departure:

Ontario (ONT)United States

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Japan - Ontario

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