Good Movie Selection, food was descent, no screaming children,
Layover in Frankfurt too long; Unable to sleep on flight, nearby windows were open creating too much light, seating a bit too close to relax.
I left New Jersey during snow storm. Flights had been cancelled on the previous days but our flight was not. It did not leave on time, had to switch planes before we actually took off. My luggage was lost. I did not make my connecting flight. Had sty over in Panama. Got to my destination a day late without my carry on ( checked at the gate...lost). Still have not located my other 2 bags. Very stressful expirence. Will not fly united again. Staff at my lay over was poorly trained at handling the situation and my luggage issue is taking a very long time to correct.
Excellent flight nice ground and flight crew
The crew was very friendly on board. The gate crew were a little curt, but it was a full flight and they were really trying to get everyone on board quickly so I can't be too upset about that.
Few entertainment options - direct TV unavailable for about half the flight, WiFi also unavailable for the same.
The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process.
Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines.
The drinks were great, however the food specifically the salmon meal (Great Britain breakfast) seemed to be missing something. The stewardess mentioned my partner to have the chicken as there was only a portion of the meal. But, I paid £24 for the meal. Although, the vegan and veggie meals were great!
Next time I will pay more attention to the two row seating and pay for seats in that area of the plane. Other than that, good service.
The movie and television options were fairly good.
I usually enjoy the BA flight from London to Austin, but this flight was extremely uncomfortable. The seats were cramped, and when the woman in front of me leaned her seat back, I didn't have enough space on my tray table to even keep a laptop fully open. The food (chicken casserole) was also terrible, and the airline ran out of other lunch options by the time they got to the back row where I was seated.
no mention of visa entry to US when I booked my trip !! caused me all sorts of problems .... you must make double and triple check that when booking a ticket to a country that requires a visa it is a 'click to accept' thanks
Not enough leg room, chocolate dessert
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|Flights Arrive in||Kiev Zhuliany International|
|Flights Depart from||Ontario|
|Airlines||United, Delta, British Airways|