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We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

I late about five minute the tell me that the flight left the gate indeed to rent a car and pay lot of money driving in a raining day seven hours and I didn't even knew the flight was delays any way but the woman at the desk didn't even look at the computer and let me take that flight . I would like to get my money back !!! If not I will show all tony credit card and disputes my charge . Thanks. Dana bar

Very disorganized. I would recommend nobody fly on this airline. Pay the couple of extra bucks at airline that will more than likely get you to your destination on time.

So many uncommunicative delays

Staff was friendly and professional.

1 hour delay on both legs of my trip.

I was on vacation and it turned out to be a complete blow. I wanted to leave a day early and called delta to see how much it would be, the guy said it would be $250 to change my flight which I then said is way more than I can afford. He asked why I wanted to change it and I told him my situation and he said hold on and would talk to a surpervisor. They completely waived my fee and only charged me $40. I cried tears of joy. Thank you delta for going above and beyond and caring about your customers!

Delayed by 55 minutes in 10 or 20 minute increments as they waited for a crew.

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

I appreciate the complimentary beverage and snack bags service so very much. I am doing a project, potentially lifelong, involving not spending money needlessly, and I definitely appreciate the ability to not have a terrible blood sugar crash or dehydration etc. The crew was SO friendly; great service and personable.

Everything was fine.

On time, new plane with power station at each seat.

Too warm, maybe it's me.

Nice easy ride once the plane got there

2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something

Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility.

Very efficient flight. The cabin was clean and comfortable. For the cost of the tickets I got a fantastic value, @ even 50% more this would have been satisfactory. Flew form Oakland, Ca. to LA and back, on the return flight we got assigned the upfront big seats which was a nice treat.

We were going to do online check-in but there was a charge for that. Being a budget airline I can understand. Checking in at the terminal kiosk was no problem at all.

Plane was clean. The charge for using the overhead bins makes boarding and off-boarding quick.

The flight was delayed for 90 minutes without explanation.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Fast boarding..fast takeoff..fast landing...nice comfortable fly

Smooth flight.great workers there.

you have to pay for water.spirit should offer water as a free beverage and consider adding wifi to their planes.

Easy pre-board for persons with disabilities, comfortable modern Airbus 319, low base fare.

Ridiculous carry-on bag arrangement, I won't fly them again until this is changed.

I DIDNT LIKE ANYTHING ABOUT THIS FLIGHT

I HAD TO PAY $100 DOLLARS FOR MY ONE AND ONLY CARRY ON BECAUSE THE WHEELS OF MY BAG DIDNT FALL UNDER THE MEASUREMENTS

Free Directv and music, free snacks

Great in flight crew, nice free snacks, good entertainment.

Gate personnel unfamiliar with the proper boarding sequence announcements and "phraseology" for proper understanding of which "group" of passengers board next. I have experienced this several times lately, at different locations ... sort of unusual.