Cons: "Nothing. Smooth flight, friendly crew, and early arrival. Can’t be beat!"
Pros: "The seating was a lot more spacious than on the Delta flight we took to Portugal three weeks ago."
Cons: "The gate agent got the boarding group messages mixed up on the display screens, which allowed some people with C boarding numbers to board with the first group of As, but aside from that minor issue everything went fine (it was a full flight, and too many people carried on luggage, as usual)."
Cons: "Boarding area was in a very cramped area. Flight delayed."
Cons: "There was no wifi on this flight. Make sure to bring your headphones and backup music."
Pros: "Flying SWA is always super easy. My airline of choice, without question."
Pros: "We are novice flyers. The entire process from purchasing tickets to getting luggage was new to us. WE DID IT! There was always a friendly person to help us, even if we didn't need it :) Our flight was late leaving "waiting on a young passenger" but we landed on time :)"
Cons: "Even though ALMOST everyone was pleasant, helpful, and personable, our stewardess acted like she could use a good night's sleep. She seemed disgusted that we wanted a soda AND a glass of water and made sure we waited a good long time for "your second beverage". It was a 4 hour flight and I am sure with 3 attending the cabin she had plenty of time to get everyone served. Her whole demeanor was just plain grumpy :( She also scolded another couple for taking a bag of cookies and chips--even tho she had plenty for her area of seats. There were no rowdy or impolite passengers that we could tell, but she must have had a very bad day."
Pros: "Was able to reserve a decent fare and departure time 3 hours prior to take off and all went smoothly. Flight was as expected (really appreciate that SWA still offers peanuts & pretzels for short flights). Good articles in the SWA magazine and easy access to some tv through my iPad. For a one hour flight, great"
Cons: "Can’t think of anything"
Pros: "The crew did a good job trying to serve snacks & drinks during the short time they weren't restricted to their seats by all the turbulence we encountered."
Cons: "Lots of turbulence; obviously not the airlines fault, but we didn't like it! Very much not fans of boarding scheme resulting in people traveling together that can't find seats together. Why don't they actually stop people from bringing larger than allowed baggage on board? One person had 3 large items, and others also items obviously bigger than allowed."
Pros: "Flight crew are friendly"
Cons: "It seems like such a poor business model to make passengers wait if we get to the airport early. If there are open seats, and there are passengers booked on the next flight, WHY, WHY WHY? Would you not gladly take us? We aren't gaming the system! We simply got to the airport early. What if the next flight got canceled? Or overfilled? Then you would have had to compensate me. But instead, you wanted to charge me MORE $ THAN the flight cost me in the first place! To get on a flight the next earliest flight. Doesn't make ANY SENSE. So you leave passengers stewing in the gate area as we see plenty of open space.... NO SENSE AT ALL."
Pros: "The staff on Southwest are consistently cheerful, polite, and seem like they are having fun. The flight was quick and easy and only half full, so can't complain!"
After we boarded, we had to sit at the gate for an hour while they got some equipment to help us back out of the gate.
Pros: "Got an exit row. The wait times on 12/23 were good. The Stewards were smiling and no bah hum bug."
Cons: "All good"
Cons: "Flight on time and not wait 30 min on the runway to get to a gate once landed"
Pros: "Flight crew was nice"
Cons: "They were careless with our suitcases. When we got to Vancouver, we were missing wheels on our suitcases. 2 wheels on my husband's and 1 on mine. It made it horrible to pull the suitcases."
Pros: "Timing of the flight was always good. Efficient flying. Crew was super helpful too even when passengers were a bit too much."
Cons: "Flight delayed by 40 mins, then left 40 mins after scheduled even including the delay, no free in seat entertainment and the wifi was broken. Really not a fun flight overall. Also, please Alaska, get rid of that Cabernet Sauvignon that's sweeter than grape soda. Single worst wine I've ever tasted."
Pros: "The seat was nice."
Cons: "Offered water or Orange juice in a can due to a short flight. I may recommend no canned orange juice, due to the quality ingredients and something more freshly squeezed for health benefits. And offers coffee or tea."
Pros: "Crew was great. Seat was comfortable even though in the last row..helped that there was no one in the middle seat."
Cons: "Under seat luggage space on aisle seat is smaller than middle and window so is difficult for carry on/leg room."
Cons: "Alaska airlines delayed the flights by at least an hour both ways SFO-Newark. The Alaska terminal at Newark is a very poor experience."
Pros: "Crew was nice and entertainment was good."
Cons: "Very inefficient delay of 5 hours without much empathy on improving the experience for all travelers."
Cons: "Getting through the ag inspection followed by security was a bear!!!"
Pros: "Crew was great,"
Cons: "The seats are too small for 5 hours of flight time."
Pros: "Snack, cocktail, quick boarding, early landing"
Cons: "The seat is nice and wide but has a tiny upturn at the back which is uncomfortable after 2 hours."
Cons: "No worries with Hawaiian Airlines’ staff and service … the “free meal” (sandwich) was unexpected, tasty and something not found on other domestic carriers."
Pros: "Crew was friendly."
Cons: "We were late leaving the gate in LA. Now we have been sitting on the plane for 45 minutes waiting for our gate in Honolulu."
Pros: "An entirely unexceptional airline that provides zero amenities for such a long flight."
Cons: "Charge me $20 more a seat and provide a meal and in-flight entertainment."
Pros: "The flight was smooth considering the weather. The crew was great and attentive."
Cons: "I wish I was able to hang my wedding dress in a closet rather than folding it up and putting it in the overhead storage."
Pros: "No line to check out bags, hassle free to board, easy to find out seats, friendly staff. LOVE the USB charger in the seats and the complimentary “rum punch”!"
Cons: "Cabin could have been a degree or two warmer, it was very chilly. Seats in general cabin were very close together and we couldn’t get out of the seat when the seat was declined in front of us...we’re average sized humans and were pretty scrunched."
Pros: "Crew was friendly. Plane was clean."
Cons: "Entertainment set up is terrible, only available through app for purchase on tablet or smartphone. Cheap and antiquated. No vegetarian options for food."
Pros: "Crew was pleasant and they try to give you a “Hawaiian” feel. They leave you alone and serve you without being intrusive."
Cons: "No closed captions for movies or tv or videos. Seat was very uncomfortable. Seat mates screen didn’t turn off so it was bright for her the whole trip."
Pros: "The plane flew me safely to my destination. Nothing unpleasant happened. Those are the best things I could say about it."
Cons: "Overhead bin space was full when I boarded (I was in row 9!), so I had to check my roll aboard and hold my backpack at my feet the whole flight. The bin space above my row was being used to store trays of snacks for the food service. Don't they have somewhere else to store service items so bin space is available for passengers? In explicably we left sunny and calm Burbank 45 minutes late. No water was offered until we'd been on the plane for 2 hours."
Pros: "Crew was nice, on time"
Cons: "Seat was too narrow, had to lean entire flight to stay off my neighbors, gave me back muscle pain"
Pros: "The crew was great. They seemed to show that they cared. A passenger next to me was not feeling well, so one of the crews kept checking on her, offering her water and ginger ale."
Cons: "The Wi-Fi connection was spotty throughout the flight. Maybe because it was an older plane (A320). I flew in A321 BOS-LAX and the Wi-Fi was much more reliable."
Pros: "Complimentary snacks and drinks."
Cons: "Broken seat back, broken tray table, audio input didn't work."
Cons: "One hour delay on plane. Over weight. Hot plane. Uncomfortable"
Pros: "JetBlue is def the best airline to travel! Amazing staff, extra leg room, and great entertainment with there onboard tv’s! Couldn’t enjoy a long trip without JetBlue"
Cons: "Jet blue is much better than United , United is total garbage"
Pros: "The 1 person boarding crew was hard working, professional and patient on a very full flight. Flight was excellent. Captain was as expected."
Cons: "A flight attendant forgot my drink, I only asked for sparkling water. Seats are quite small and uncomfortable. Wish there’s extra leg room."
Pros: "Decent leg room, love in flight seat back personal tv and movies."
Cons: "Couldn’t take off on time from Burbank airport due to short runway, full flight and slight wind. Delayed multiple hrs."
Pros: "Friendly Crew, on time and orderly."
Cons: "Plane was old. My seat did not recline, and the audio jack didn’t work"
Delta airlines charge $ 30,oo US DOLLARS for the check in for a suitcase in the baggage hold
It was delayed and I missed my connection to BHX
Pros: "Seating is better than most other airlines. In seat entertainment option, bring headphones. Accommodating crew. Beverage and snacks provided at no cost."
Cons: "The crew was overly aggressive with mask policy enforcement. They patrolled the aisles and routine pointed at passengers directing them in a hostile manner to keep their masks on their faces, even when they were trying to eat or drink. They also threatened customers by stating it was a federal law several times. It was very uncomfortable to say the least. I will not fly delta again by choice."
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again."
Cons: "The trip was great"
Pros: "Precautions taken appropriate"
Cons: "Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats."
Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Pros: "Crew was friendly and engaging"
Cons: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."
Pros: "The crew was great. The pilots too."
Cons: "The audio and video at my seat did not work correctly."