Daily cleaning, installation of cabin HEPA filters on flights from Oregon to Santa Cruz de la Sierra
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Scores according to KAYAK customer reviews
Pros: "It whas comftable"
Cons: "Nice flight. Plenty of beverages. 1 meal and a sandwich later. Would recommend to anyone."
Cons: "copa made us wait in the airport for 8 hrs. As they delay the flight, and did not provide good customer service."
Pros: "Nice seats and food in business class"
Pros: "The crew was great and the food selection very good as well"
Cons: "More options in movies"
Cons: "The problem was some other travelers. A family traveling with 2 one of them a toddler. The family arbitrarily changed there own seats which created problems when the rightful passengers arrived. The toddler was unusually fussy and cried a lot. Not COPA's fault but bothersome non the less."
Cons: "I did not like the 2 baggage 23 kg rule. International flights are always 32 Kg. I had just one baggage with 29 Kg. and you guys wanted to charge me 104 extra dollars for my only one bag! Too much. The 32 kg for international flights is the commun rule among all airlines, except Copa. Need to change it. Thanks"
Pros: "Personal muy amable"
Cons: "No tienen acceso a cobijas para el aire frío"
Pros: "The attention with Copa Airlines was great"
Pros: "On time"
Cons: "Poor entertainment. Food so so. Horrible flight attendant. Luckily the others were better."
Pros: "copa is always on time"
Cons: "food quality is low drinks are 'rationed'"
Pros: "Everything was perfect"
Cons: "It was really coñd during the flight"
Pros: "Friendly helpful"
Cons: "Seats 33 to close to the bathrooms"
Pros: "Comfortable and puntual"
Pros: "Crew members provided a great customer service to all passengers."
Cons: "A little bit old plane with screens that are shared. A particular incident of a family that were very loud and had a kid that threw up made the flight uncomfortable."
Pros: "All service is good"
Cons: "I don’t have problem"
Pros: "Food was tasty and served quickly ...staff was friendly and extremely polite"
Cons: "The usual with all planes when you fly economy ...cramped seats"
Pros: "No delays"
Cons: "Flying to Panama City first then to Guatemala"
Cons: "Seats are too small, my legs did not fit. Seat did not recline."
Cons: "Food service was good. Staff were nice."
Pros: "Free carry on bags and free meals"
Cons: "It took three hours of standing in line to get my boarding pass."
Cons: "Worse customer service at the 1800 fly copa and at the counter..."
Pros: "The welcome abord"
Cons: "I remember once they asked who wanted stay and spend a night in Panamá, I accepted the offer in Panama, but when the flight that was in my regular schedule was about to leave, they told me that I needed to abord because it was no possible to stay and I made big movement with my luggage and they putted back my luggage in the plane. That was one of the bad moments I experienced with Copa once."
Pros: "All aspects were good"
Pros: "Crew and newer aircraft"
Cons: "Food could have been better in business."
Pros: "I have not flown on such a nice well organized airline like Copa! And they actually serve really good food."
Cons: "The service and food."
Pros: "Food is a big issue as sometimes it is impossible to buy it at tje airport because you have to run to catch your next flight."
Pros: "The crew was beyond polite, despite our tardy departure due to the Panama Airport being shut down earlier that day."
Pros: "Service on the leg to Panama City was great, but the flight was delayed about one hour in departure"
Cons: "Because of the delay leaving JFK, I missed my connection to Santiago and had to take a later fligjt in Economy and only received a $400 voucher"
Cons: "i travel with copa every year, and for the last 2 years i have experienced problems with them. specially with the reservation and the luggage. I like to buy my ticket 3 to 4 to months ahead so i can reserve my seats in the first rows. When it is the time to do the web check in, they change my assign seats and separates us in different seats back in the airplane."
Pros: "every thing was great"
Cons: "Luggage did not arrive :("
Cons: "Filthy seats, specially the table had a sticky part. Got into my clothes and arm. No entertainment, NADA! Food sucked,"
Pros: "Everything was good, just a little delay of about 25 minutes"
Cons: "Delay of about 25 minutes, was because we were waiting the catering to arrive"
Pros: "Everything was ok, easy, fast and got special attention in the airport for flying in copa. We didn't had to make the line for security in Costa Rica's airport"
Cons: "Nothing I can tell"
Pros: "Nothing at all everything was awful I can not recommend this airline to a friend"
Cons: "Poor service at the counters and customer service on the phone. All of my flight were delayed nothing was on time for all 4 flights and in plane service I was given 1 small drink for a 5 hour 20 min flight. This was the worst experience I have had on any airline I'm very unhappy about this. As for the phone service the rep did not know about my flight being delayed 4 hours because my parents called to see the arrival time and they said it was on time and I called them right after to tell them I was delayed 4 hours. I fell that the US airlines are much better in all these cases I really can not see myself talking well about Copa Airlines after this experience."
Pros: "The crew were very kind and attentive."
Pros: "The attendants were sensitive to our needs. Accommodating. Seats comfortable. Overall great first experience on Copa"
Pros: "Headphone jacks need to be repaired, multiple planes ha issues with this."
Cons: "Seats did not recline. There was no notification of this when selecting seats."
Cons: "I've flown Copa many times before and it's generally good for low-cost price but this time was horrible, probably because our first time with new baby. First, there was unexpected shock of having to pay $300 at gate for ticket for the baby, even though she is 4 months and sat on my lap the whole time. Never heard of charging for that and we had to pay % of roundtrip ticket cost right there and then. Second, they don't allow early boarding for families with small children. Third, and finally, on the trip back they also suddenly announced a "no checking boxes policy" which I had also never heard of. We had to take a baby swing out of its box, dismantle it, and carry on a large part of it. A total hassle and crew was not very understanding. Definitely think twice about flying Copa if you have kids."
Pros: "The Paraguayan crew were more aware of your circumstances than the Panama crew. Las Vegas was OK"
Cons: "The Panama crew only cared about the groups and did not care so much on your reason for anything. They were more disorganized and unfriendly."
Cons: "The staff at Copa are courteous, and they helped with accomodations overnight in Panama."
Pros: "At least the two seats next to me were vacant, so I could sprawl out... probably because people don't want to use this airline."
Cons: "This flight was delayed in landing due to weather (not their fault) but I had a feeling, given their crappy service in my experience, that my checked bag wouldnt make it to my connecting flight... of course i was right. It wasnt so much that my bag didnt make it as it was their horrendous response that wss the bad part (I wrote another review for that leg of the trip)"
Pros: "Customer service was great, the flight was smooth, & pilot was personable."
Cons: "The way home to Vegas it was a long wait."
Pros: "Meal was OK"
Cons: "Boarding announcement only in Spanish and without PA. Hard seats. Prefer individual video screen"
Pros: "Best agents, F/A's, and Crew!!!! Hands down you guys are the greatest in Latin America!"
Cons: "Always food is a joke! Guys....dont give us anything and that way we are not insulted!!!!!!"
Cons: "They lost one of our parties luggage. How do two bags make it to the destination, and one not??"
Cons: "A little late getting started, otherwise OK."
Pros: "New 737 800 with Wi-Fi and free movie off of the United airlines app."
Pros: "Orderly on time"
Cons: "Sitting on tarmac for 30-40 min"
Pros: "There wasn't any delays. We even got to destination earlier"
Pros: "It was fine."
Pros: "Good service."
Cons: "The website is pretty bad, not user friendly. Took several times for things to take, and was a frustrating experience. Luftansa's website. Not United."
Pros: "Fast. Easy. Gave me free seat with more room"
Cons: "Such a tiny plane.... crowded. Made you pay for wifi."
Cons: "Both flights were late, seriously late."
Pros: "the soda water was good."
Cons: "It was late, as almost all United flights are. sad."
Pros: "The crew in air Canada is awesome! They were really great and friendly. I'm impressed with their impeccable service even if it was a short flight to Vancouver."
Cons: "Flight was delayed."
Cons: "Plane departed 2 hrs late,taxied 40 min in San Fransisco for lack of access to gate"
Pros: "It was a new plane ...but the same old rules..."
Cons: "When booking through kyak, we were not informed that we were booking basic economy and all of the restrictions that come along with that ticket. We were not happy to have to check our carry on luggage and not be able to choose our seats and would have opted for a more expensive ticket if given the option"
Cons: "Terrible uncaring old waitresses overweight, no room for luggage no room for even walk in the plane, kept asking to turn off devices when it is well known devices don't cause any problem. No free internet. Old tired planes, terrible third world airline."
Pros: "Got everything we needed."
Cons: "No complaints."
Cons: "Paying $25 to check a bag each way just to be able to do early check in on the app. I only had a carry on. Total scam. Shady AF. Also the United entertainment in the app does not work with Bluetooth headphones on an iPhone."
Pros: "At least it wasn't the next day?"
Cons: "I booked A flight from in Oregon to Tucson Arizona but the layover in San Francisco . The flight from Oregon to California was delayed by an hour and a half which caused me to misconnect. United didn't offer me anything, not even a sorry. Terrible service."
Pros: "It was spacious."
Cons: "No free Wi-Fi."
Pros: "WIFI allowed access to imessage"
Cons: ""Free" movies and TV didn't work"
Cons: "Multiple delays"
Pros: "On time"
Cons: "No Free baggage no free food"
Cons: "We had to check our hand luggage and be charged EUR120.00 We should have been aware of this before we obtained the boarding pass..."
Pros: "Friendly, comfortable service"
Cons: "Plane was hot no air and super uncomfortable"
Cons: "Had to circle 3 time before landing due to air traffic."
Pros: "The sunrise"
Cons: "I was on the wrong side of the plane!"
Pros: "The exit isles were comfortable"
Cons: "No free food service and the menu was unappealing and extraordinarily overprice! The bathroom was dirty and toilet unflusable...garbage can overflowing and dirty paper towels everywhere !"
Pros: "I liked being so welcomed even though I am scared of flights."
Pros: "Best company"
Pros: "Thanks. On time. No problems"
Pros: "Smooth ride"
Cons: "Snack was a ridiculous cookie. Lame."
Pros: "On time"
Pros: "Comfortable and on time"
Cons: "Check in staff was dismissive and not helpful at all at first."
Pros: "It was great. Absolutely no complaints"
Pros: "No one smiled or looked like they were happy with a plane full of vacationers"
Cons: "Can't fit in seat"
Pros: "Everything from check in to breakfast to boarding was smooth and effortless at PDX. The restaurants are layed out in a smart configuration with plenty of options on either side of security. The staff are friendly and the travelers in the airport are generally personable and in a good mood, which is a stark contrast to the majority of the nation's airports."
Cons: "The boarding process at the United gate could have been more expeditated."
Pros: "Was a nice trip"
Cons: "All was good"
Pros: "United transfer me to Alaska Airlines because there was delay that would impacted my layover.. So they gave me non stop with Alaska. I'm pleased with their service!"
Pros: "Ok time"
Cons: "Had to check carry on bag"
Pros: "I liked the service. It's good in general but, looking for better."
Cons: "I didn't like the service sometimes. Especially the hostesses, they are too old. The plane was too small when I flied from Austin to San Francisco. Thank you"
Airlines flying from Oregon to Santa Cruz de la Sierra have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Oregon to Santa Cruz de la Sierra
Masks required on board, masks provided on flights from Oregon to Santa Cruz de la Sierra
Social distancing seating
Middle seats unavailable to book on flights from Oregon to Santa Cruz de la Sierra
Testing for antibodies, testing for symptoms for flights from Oregon to Santa Cruz de la Sierra
Waiving of change fees. Search flexible flights from Oregon to Santa Cruz de la Sierra