MCO - HEL
Find cheap flights from Orlando Airport to Helsinki Helsinki-Vantaa
Good to know
|March||Best time to beat the crowds with an average 38% drop in price.|
|July||Most popular time to fly with an average 24% increase in price.|
Average price round-trip
|$680||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Orlando to Helsinki
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $288 or less one-way and $487 or less round-trip.
- High season is considered to be June, July and August. The cheapest month to fly is March.
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Top 5 airlines serving Orlando to Helsinki Helsinki-Vantaa
Scores according to KAYAK customer reviews
Pros: "The crew was really nice and very attentive."
Pros: "Boarding was smooth."
Cons: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"
Pros: "Boarding its took along , food it's bad"
Pros: "Easy and efficient boarding process, great Tv episodes selection"
Cons: "Staff was slow to remove plates after eating"
Cons: "Tbilisi-Doha delayed due to no A/C. Inadequate notices. Children yelling behind me, no action taken. Doha-BKK worse. Another 1 1/2 hr delay. Woman I’ll eventually taken off. Flight deck with inadequate notices. Then searched for woman’s overhead luggage. Others with delays elsewhere. Never again."
Pros: "I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me"
Cons: "I wish you can do something for me Because the tickets is really expensive"
Pros: "All except the food"
Cons: "The food"
Pros: "Entertainment, vegetarian options for food"
Cons: "Bit more comfortable seat"
Pros: "Crew as very helpful"
Cons: "passenger seated next to are rude"
Cons: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Pros: "Crew was very accommodating"
Pros: "The airline was helpful even though the flight was delayed"
Pros: "All good"
Pros: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Pros: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Cons: "Wish there were a bit more movie selections but only because it was such a long flight"
Pros: "So many movies to spend flight time with great crew"
Cons: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Pros: "The wider space between all seats and the selection of the food"
Cons: "Nothing at all"
Pros: "Service, attentiveness, food."
Cons: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"
Pros: "FLIGHT ATTENDANTS WERE WONDERFUL"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"
Pros: "The in flight service was good"
Cons: "The time it took to get the baggage. It took over 2 hours"
Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Cons: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."
Pros: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Cons: "seats are a bit tight"
Pros: "Friendliness of staff. Cleanliness"
Pros: "It was actually on time."
Cons: "my flight was delay 24 hours"
Cons: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"
Cons: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Pros: "Great selection of movies and tv shows"
Cons: "Entertainment screen is too dim even on highest brightness setting"
Pros: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Pros: "Very attentive flight attendants-very courteous and responsive to all of the folks sitting in the "cheap seats"."
Cons: "Nothing to complain about in the entire process from ticketing through flight and disembarkment"
Cons: "Not that many choice in movies"
Cons: "horrible customer service at the airport. very unaccommodating."
Pros: "The crew was fantastic!! They saved this rating."
Cons: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"
Pros: "the flight was very comfortable . the movies were very good."
Pros: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"
Cons: "I was Told the flight form Doha back to Houston was over booked so I had to get re-routed through another city. For a $6,600 business class ticket this is very bad form."
Pros: "The crew was very nice"
Cons: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."
Pros: "Very spacious, good food & service"
Cons: "Ran out of meal options in both flights"
Cons: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."
Pros: "Punctuality, Crew assistance"
Cons: "Refreshments are very basic and dry"
Pros: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Cons: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"
Pros: "The staff were welcoming and friendly. Their customer care is second to none. The food is excellent and i ate throughout my flight."
Cons: "The comfort was a bit below my expectations. Sitting on the seats along the isle was uncomfortable as they are closely placed. There is no enough room to move and to lean sideways when one wants to sleep. My tv was not working. The touch screen was not responding. However the friendly flight attendants shifted me to a vacant seat where the tv was working. The movie selection was limited. There were no documentaries about wildlife. Sport was also missing. We also need some news channels like Aljazeera, CNN & BBC so that we keep updated on issues happening throughout the world. This is very important especially to people like me who traveled long distances from South Africa to Los Angeles USA."
Pros: "Wifi in the plane is great"
Cons: "In the B10 gate of Doha airport are only 15 chairs and we were around 100 persons waiting to open the gate. It was uncomfortable In the flight Doha Phuket wi-fi did not work in the first economy sector. It was a big problem to us, it was necessary to go in the second part of the economy sector to stay over the wifi. The crew did not solve the issue."
Pros: "Crew was professional and helpful."
Cons: "The seat was narrow for business class."
Pros: "Drinks served on flight. Comfortable seats."
Cons: "offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good."
Cons: "Luftansa cancelled my flight due to impending hurricane. Because of announced airport closure, I decided to go on August 31 on the only flight available which was Iceland air. I had to pay $4200 for the flight. My flight back to Orlando is on September 9 on Iceland air. How can you compensate me?"
Cons: "I didn't get the seats I selected during the check-in. An hour after check-in, I received different seats, 10 rows away from the original seats. Too bad!"
Pros: "Crew seem competent, airplane was fairly clean and not too old, food not awful, ac outlets in economy, headphones not the worst."
Cons: "I hate that there's no free checked bag anymore! Two mile walk with heavy bag in Frankfurt. Provide carts in FRA! Crowded: seat pitch small, seats narrow, flight totally full, toilets filthy by the end. IFE: English options boring (German options not subtitled), touch screen not responsive."
Pros: "it’s wasnt a full flight, so that was nice"
Cons: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"
Cons: "Passenger in front of me had her seat back during meal time. Not enough room to eat or maneuver."
Pros: "CREW COMFORT FOOD"
Cons: "BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT"
Pros: "Flight on time, crew polite and ready to help"
Cons: "Seats in the plane a little closer to each other than usual I think."
Pros: "Crew and flight were fine"
Cons: "Cramped in economy"
Cons: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Pros: "Crew was very professional, seating comfort excellent, flight very little turbulence, close to estimated arrival time, overall a good experience."
Cons: "Luggage waiting time too long, my suitcase was badly damaged rendered unusable, came to a compensation agreement which was acceptable to me at the time since I was pressed for time to catch the train I had a reservation for. But still will not buy me a new suitcase."
Cons: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."
Cons: "Didn't get meal of my choice. The crew was very friendly and responsive. Overall very good experience."
Cons: "4 hours delay"
Pros: "The service was fast. The employees were kind."
Pros: "Crew was good"
Cons: "Flight was over booked and they changed us the seats"
Cons: "Three pieces of luggage two got to my destination two and a half days which means I had to purchase cloths to wear and personal items. The third piece of luggage was three and a half days late. Which is was are Christmas presents were delivered late afternoon. There wasn’t any compensation for the inconvenience of having to change of plans of staying around the house waiting for luggage when we paid for hotel rooms and we didn’t get a refund on our trip we couldn’t take. When we knew flights from Frankfurt to München ran daily. Very disappointed. Byron becker we flew from Florida Orlando fo Munich Germany and paid a high price for traveling. Also we were bumped three times fro, Frankfurt to. Much each time on standby. Very disappointed. Sorry but this is the truth."
Pros: "Our flight from BLR to FRA got cancelled because of bad weather. The agent at the check in desk immediately put us on an alternate AIr France flight via CDG to LAX, which left an hour before our FRA flight. The service on the flight was excellent. But we are most thankful for the quick re-booking on a different alternative, ensuring no hiccup. We will only be flying Lufthansa from now on, and recommending Lufthansa to all friends and colleagues."
Pros: "Good crew, liked the food and service. Better aircraft interior."
Cons: "Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets."
Cons: "No language options on tv besides english."
Pros: "Service was great, meal was fantastic, seats were very comfortable, and the assortment of things they provided for entertainment were fantastic."
Pros: "Seats were ok for a short flight."
Pros: "Better then United airline"
Cons: "Everything was awesome"
Cons: "Gepäck bei Ankunft total durchnässt. Nicht tragbar. Musste Schlafanzug leihen. Papiere,Buch ebenfalls. Was jetzt? Sitzreservierung erst 23 Stunden vorher? Warum??? In Orlando Eincheckschalter schwer zu finden und von Delta Koffern davor blockiert. Ansonsten professioneller Service."
Pros: "Getting off! Ok, i have to use 50 characters... i also liked the check-in counter staff in Orlando."
Cons: "I have flown on many budget airlines that were more comfortable than this flight. Hard uncomfortable chairs with a lack of leg space (and I'm only 1.70m). The food was poor and the service was worse- i pressed my call button for a drink mid-flight and it kept getting cancelled without a steward coming. Finally, after pressing the call button about 10 times a steward came and begrudgingly brought me a drink. Choice of movies was poor."
Pros: "Great crew. Very comfortable flight, good food. On schedule"
Cons: "Unfriendly crew"
Cons: "Headsets and entertainment screen was old and the selections were poor"
Pros: "The check in process was fast"
Cons: "All the flight were bumping and landing felt very dangerous"
Pros: "All good"
Cons: "No bad"
Pros: "Crew very NICE. Customer service means a lot and they were wonderful."
Cons: "Old school entertainment system. A lot of hard tapping on the screen which bugs the person in front of you."
Pros: "Took me to great location"
Cons: "Just about the whole trip. Way to expensive! Food was bad for the money. Delta was great to Paris last year. Using kayak was to expensive! Next time will go airline. To Paris a lot cheaper. This airline has fees to the max!"
Pros: "Smooth flight. Competent, friendly crew."
Cons: "Nothing. Great flight"
Pros: "On time"
Cons: "Uncomfortable seats"
Pros: "I flew round-trip in Business Class from Munich to Kiev and then back to Germany via Frankfort and both flights were on time. The dedicated business class check-in line and advance boarding process was smooth - as were both flights. The cabin crew on both flights were very good and all spoke English well. My chief complaint is with the European Business Class seating model (3 across with center seat empty) - which does not afford much more leg room or seat pitch than in economy class. On the plus side you don't have to get in a fist-fight with anyone over the overhead bin storage problem since there are less people in business class and hence more storage space."
Cons: "The "European business class model" is not that great when you are paying a premium price to ride in Business Class. I think the prior 2 x 2 arrangement on each side with larger (and more comfortable) seats...plus more legroom and seat pitch...is preferable."
Pros: "They didn't charge me for my surfboards which was great. It was my only check-on bag and under two meters and that should be free on every airline. Flight attendants were very nice and professional. I gave the food 5 stars based on other airline food, I'm not expecting restaurant quality at 37,000'. Movie selection was adequate for me, although I've seen some complaints in the reviews here."
Cons: "It was a little tricky checking in on my phone. The check email reminder didn't carry the info I needed to check in which required extra searching and copying and pasting. That experience could be streamlined. There was group confusion when being directed to board the plane on two flights."
Pros: "crews are very professional. speak multiple languages. except for the quality of food, the airline provide good service."
Cons: "available seats shown on lufthansa website does not always tell the truth. to the last minute it was shown the airplane empty which was my next seat available but it was booked. if i have known that, i could have booked a upgraded seat."
Pros: "Very polite and attentive service. Took off and arrived on time, Plane seems new and clean."
Cons: "Seat 31G had extra legroom. That was great, but no one told me that it would be a few inches narrower than normal economy. The elbow rest had a single layer and thus couldn't be shared with the adjacent passenger. I'm 220 lbs and he was around the same size. I literally spent the entire flight with my arms crossed to avoid pressing into him. That seat is meant for kids or very thin people. There should be a warning."
Pros: "In flight entertainment"
Cons: "Seat pitch"
Pros: "Meal served was very good and refreshments were offered often. Good choice of movies and viewing options"
Cons: "Seats space is a bit crowded"
Pros: "Service and crew excellent"
Cons: "Boarding took too long as automated boarding was defective."
Pros: "First time in a 747. We flew business class. Seat was a little small but l am bigger than the average person. The food was incredible. Dinner and breakfast were more we ever thought we would get in an flight. The service from our flight attendant was wonderful. I would fly Lufthansa again."
Pros: "Everything was fine on this flight."
Cons: "The connecting flight had MUTLIPLE issues!!!"
Pros: "Great staff."
Cons: "The time it takes to travel. Can't control that."
Pros: "The flight left on time and arrived on time. It would've been helpful if more announcements were translated to English."
Cons: "Everything went smoothly."
Pros: "Good variety in vegan choices."
Cons: "Please add pickle if possible."
Pros: "We arrived at our destination on time"
Cons: "Computer problems at airport. Waited about 45 minutes in line to check our bags. Plane left late. Very cramped seating."
Pros: "Seats ok. Crew is super. Drinks offered"
Cons: "Nothing, AF rocks"
Pros: "The crew was OK, but nothing special."
Cons: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Pros: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Cons: "For me this part is not applicable"
Cons: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Cons: "Crew on the ground was very rude"
Cons: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Pros: "It was very comfortable and pleasant."
Cons: "Could be a little better the service, the dinner was late"
Pros: "All went right namely the seats but the luggage condition is the worst"
Cons: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Pros: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Cons: "Explain me to take the bag on time.it was almost left in the airport."
Pros: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Cons: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Pros: "Flight was on time."
Cons: "In flight complimentary food and drink service could have been better."
Cons: "We had a short delay"
Pros: "On time, no hassle."
Pros: "Entire trip was easy and comfortable."
Pros: "The crew was excellent."
Cons: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Pros: "The cue lines per zone are a brilliant idea!"
Cons: "An explanation to passengers as to why there was a backup between the gate and the plane."
Pros: "great food, entertainment and seat comfort"
Pros: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Pros: "Very little"
Cons: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Cons: "Old plane."
Pros: "Cheap ticket"
Cons: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."
Pros: "Not much but the staff"
Cons: "No room, boarding was slow, zero bag or legroom"
Pros: "Friendly crew, good meal and entertainment"
Cons: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Pros: "The staff was very nice and friendly"
Cons: "One hour delay without any information on embarking and another hour in the plane before departure"
Pros: "nice drink selection on board flights"
Cons: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Pros: "Crew was very nice and the plane was clean and comfortable"
Cons: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Pros: "I like the service. They caring and give snacks, comfort and overall"
Cons: "None. I like everything"
Pros: "Boarding for BUsiness class was fine. Seating was cramped."
Cons: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"
Cons: "Horrible Crew..."
Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Pros: "La entrada"
Cons: "El resto de cosas"
Pros: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Cons: "no complaints"
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Pros: "Punctual, great food in Premium Economy, friendly crew."
Cons: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."
Pros: "Good cabin, but very conjugated :|"
Cons: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Pros: "Crew very professional and nice food Boarding process well organized"
Cons: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"
Pros: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Cons: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."
Pros: "Great people"
Cons: "It was an hour late"
Pros: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Cons: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"
Pros: "Airplane staff were good"
Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Pros: "Not much"
Cons: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."
Cons: "I was forced to rebook my 3rd leg after taking trains in the middle."
Pros: "Our flight attendant and fnally making it home!"
Cons: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."
Cons: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."
Pros: "No legroom"
Cons: "More legroom and snacks offered"
Pros: "Seats not that good need softer seates for long haul flights"
Cons: "Dissapointed that my flight info screen does not rotate and update the screenshots like they used"
Pros: "The overall experience was okay, no food service and seats were not super comfy."
Cons: "More leg space for a long flight and free snacks."
Pros: "No baggage but flight advertised as Evonomy standard, that includes 1 checked bag."
Cons: "See above."
Cons: "Seat comfort"
Cons: "Charge got headphones???"
Cons: "Flight delayed"
Pros: "Courteous crew. Flight was on time."
Pros: "Comfortable, good entertainment, considerate crew"
Cons: "No frills; flight was delayed over an hour"
Pros: "Kind crew and comfortable seats in the exit row"
Cons: "No snacks"
Cons: "Delay in Philadelphia affected this score"
Pros: "I just want to give a particular shout out to Marta from flight FI655 REK to PDX on April 10th. I was extremely dehydrated and blacked out for a moment. Next thing I know, the crew is on me, asking me questions, trying to get me some help. They found a doctor on the flight and attended to me extremely calmly. They got me a nice seat where Marta checked on me for the rest of the flight, made sure I ate and drank something, got my things from my seat, and overall gave me far more attention than I could have ever asked for. Thanks, Marta! (Please give this woman a raise or a medal or something.)"
Pros: "On time. Luggage arrived to destination."
Cons: "Under staffed,tight quarters,charged for food(expensive),CANCELED FLIGHT,unorganized response to an OVERNIGHT DELAY"
Pros: "Decent amount of free movie selections"
Cons: "No free meal, not even a snack. That’s ridiculous. Most international flights also give a free cocktail to adult passengers but not IcelandAir"
Pros: "Crew was friendly and attentive on the first leg of the flight, plane was comfortable."
Cons: "On the layover flight, they put us all in buses to head over to the plane which is normal, but then we had to wait 30/40 mins in the packed bus before loading onto the plane. We should have just stayed waiting at the gate."
Cons: "Luggage was damaged"
Cons: "The airline charged me $95 to check a single bag after refusing to honor the fee I paid to a third party when I booked the flight. Avoid Icelandair and Justfly."
Pros: "The flight was great! Entertainment great! The staff try to make you comfortable with blankets and pillows!"
Pros: "Friendly staff and easy flight from Orlando!! Can’t wait to fly Icelandair again"
Cons: "Outstanding customer service!"
Pros: "Free checked bag"
Cons: "Very uncomfortable seats"
Cons: "we were late (can't tell if we left late or just arrived late, was sleeping), however connecting flights were 'held' (don't know what happened however we all seemed to have made the connecting flights)."
Pros: "Flight was not very full and in time."
Cons: "Staff was not attentive and did not allow other seats to be filled after take off. They all could use a refresher course in customer service. Our row would have been acceptable for 2 people except the arms did not raise up, only side to side to widen the 2 seats. No food was offered for a 7 hour flight. :-("
Pros: "Though I didn't take advantage of the stop over. Iceland air put my traveling experience at ease. They first gave me bottled water from iceland, very interesting taste, supposedly it was filtered through a volcano. The entertainment was great they have enough movies and TV shows to keep you entertained for endless amount of hours. And the flight attendants were so nice and polite."
Cons: "The music on the entertainment. I understand that the airline is trying to promote the arts and culture of Iceland. That's nothing it would bother me."
Pros: "The entertainment was fine."
Cons: "First off there was no communication about the departing details of the flight - so we were stuck on a bus waiting to arrive at the departing terminal. Half the bus was lost and didn't know where they were going. However the worst part was when the person next to me ordered hot coffee, half of it was spilled on me. Not as much as an apology from the flight attendant. Very upsetting behavior from the crew."
Pros: "A great atmosphere — friendly, welcoming. The free movies were especially helpful on a long trip (bring your own headphones)."
Cons: "The seats were less comfortable than some other airlines. I'm short (5'3") and the way they hinged when you recline didn't work for me. Also, SOME kind of free snack — peanuts? a cookie? — would be appreciated. But in general, a very good experience."
Cons: "I wasn't on their passenger list. Wi-Fi is expensive for how unreliable it is. Sometimes it works flawlessly, sometimes it doesn't work at all. They also lost my luggage. Overall, a very poor showing."
Cons: "For the price food should be included"
Pros: "A passenger that I was going to sit with had an obvious head cold or flu. Due to my own medical recommendations, I calmly asked a flight crew member if I could change my seat. I was helped nicely, no big deal. Thank you So much!!"
Pros: "Connecting flight on Finnair albeit from Oslo, Norway, delivered as promised. On time departure and arrival. What a relief. Too bad Icelandair ground ops did not get our luggage on board. No surprise there. Lost valuable vacation time and money tracing and recovering our possessions."
Cons: "From delayed departure from Dulles to hot airplane, cramped seating, minimum service, late arrival in Reykjavik and 19 hours of constant gate changes, nothing went right for the airline and the hundreds of frustrated passengers. Waited from 0730 Saturday to 0300 Sunday to continue to Helsinki. 5 unexplained flight delays and last minute gate changes before flight being cancelled and rescheduled. What has happened to Icelandair?"
Cons: "My final flight and I was going to finally get some food. Only to find that without a major debit or credit card that wasn't happening. I needed to pay for my breakfast and cash was not acceptable. In addition to a massive overflow of parents going through passport control and neatly missing my flight I was quite unhappy"
Pros: "There is good legroom, and hip room. Crew is very pleasant and react promptly. You have a nice entertainment system - if you remember your headphones."
Cons: "No food on a long flight - not even a bag of pretzels. If you forget headphones you have to buy them, whereas other airlines offer them for free."
Pros: "Thanks for offering food on a relatively short flight."
Cons: "Need more vegan items"
Pros: "Kindness and flexibility of staff with health concern."
Pros: "I took an Icelandair flight a few years ago and this time around I noticed that the entertainment system had been significantly upgraded. The food options were a bit better too. All for purchase online, but, actually, pretty reasonably priced compared to what buying a sandwich, for example, costs at a grocery store in downtown Reykjavík. Also, all the staff were friendly and helpful."
Cons: "The boarding process was interesting - because our flight was late getting in, I thought we would miss our connection but the passport control was quick and easy and then our flight left late so there was no need to rush"
Pros: "Seats ok. No food unless paid extra. Really? NO food on an overseas flight?! No Global Pass boarding. Perfect landing in KEF, absolutely horrible landing at Heathrow! So bad it should have been explained!"
Cons: "See landing note above"
Pros: "Very professional. Left nothing out. Perfect flight"
Cons: "Last seat on plane"
Pros: "Riding in economy, the only good thing about Icelandair is the crew, beverage selection, and an okay entertainment system."
Cons: "Paid wifi is slow for work use (ex: bad for VPN) but ok for personal use. There is no free meal service compared to other carriers. The seat space does feel a bit cramped, but not the worst."
Cons: "There isn't free food. You must pay for the food and it's expensive."
Pros: "Overall the flight was ok. Crew was nice, entertainment was decent."
Pros: "Pleasant staff, comfortable seats, decent entertainment."
Cons: "Food and beverages cost extra."
Pros: "The flight wasn't too full."
Cons: "There was not enough food/meal options. It was mostly just overpriced snacks."
Cons: "Didn't like the disorganization - didn't call passengers by rows or any other system - didn't like taking the bus to the tarmac"
Pros: "The child-friendly service is nice as kids get a free meal. The food you can buy is pretty good."
Pros: "free movies"
Pros: "Held the plane when our flight from Denver was late."
Cons: "No tunnel loading."
Pros: "The crew were polite."
Cons: "Reykjavik airport is disorganized and crowded. There aren't enough seats for passengers. People were sitting on the floor. There is no orderly boarding of the flights. There are no drinking fountains for refilling water bottles. Everything is for sale, including water. Never again."
Pros: "Flight was cancelled"
Cons: "If flight took place"
Cons: "The least comfortable and smallest narrow business class seats ever"
Pros: "The flight, food, drinks and comfort was good"
Cons: "When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later"
Pros: "The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport."
Cons: "The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to."
Pros: "Seats were nice"
Cons: "Complementary water... It was a decently long fly not to offer anything."
Cons: "The breakfast croissant filling was disgusting!"
Pros: "Cabin crew."
Cons: "Food service painfully slow."
Pros: "The flight was smooth, food good and staff OK"
Cons: "Boarding experience total Chaos. Late departure for no good reason, watched our plane at the gate being prepared for over an hour, we finally took off but missed our connection and therefore missed our Cruise Ship departure. We were put up in a hotel but upon landing in Rome, we opted to wait at the airport in lieu of the second hotel because of the timing as we had to catch a 6 a.m. train to get to Livorno to meet the Ship, it's first stop. Up for 36 hrs as we got little sleep, and were very tired."
Pros: "Crew were awesome, plane was clean and entertainment and food were good."
Cons: "My seat was a little uncomfortable, my mid and lower back had very thin cushioning and I felt the knees of the person behind me in my back throughout the flight."
Cons: "Possibly cleaner toilets......"
Pros: "Easy trip to Helsinki."
Cons: "Food & drink sales by M&S was unusual. Even water at a price"
Pros: "Food was ok and they were pretty generous with the alcohol which I needed since the guy in front of me had a seat which allowed him to lean almost all the way back. He ignored several of my comments and none of the staff had anything to say about this even though it was pretty obvious."
Cons: "Too cramped.The guy in front of me was laying in my lap the whole trip I have short legs and my legs were hitting the seat in front. Flight left late causing problem all along the way i.e. lost luggage for three days. Nobody was particularly helpful or knew what was going on. I had to make several calls just to have somebody find the luggage. We had to go all over the place just to find somebody to give us new connecting flights. The airport there is a disorganized mess which is beyond words. Nobody wanted to take responsibility for the loss between British air and Aer Lingus and my impression over the phone was that nobody cared one wit what happened."
Pros: "Entertainment on board"
Cons: "Late. No other flights to Milan for 12 plus hours. Rerouted to a different airport. Rental car at Mxp so have to taxi back and forth. Missed tours etc. no apparent reason for being late. Weather was fine."
Pros: "Entertainment choices. Friendliness and professionalism of the personnel."
Pros: "Attendants were courteous and the food was good."
Cons: "The entertainment and info system was small and not clear."
Pros: "We enjoyed the flight from Orlando to London."
Cons: "Trying to find the connecting flight in London and not much leg room."
Cons: "Waiting 6 hrs"
Pros: "Plenty of leg room, pleasant flight attendants."
Cons: "It was uncomfortably warm through most of the flight."
Cons: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."
Pros: "Quick n easy"
Cons: "No complimentary snack or even water."
Pros: "We liked that the food and drinks were included. The timing of food and lights going off and on were perfect."
Cons: "The take off was a little shaky but it was our first time on this size of plane, so that might be normal."
Cons: "The flight staff of my flight to Amsterdam were horrendous. I was in an aisle seat and was woken up by the drink cart hitting my leg and a hot coffee being poured a good 7 inches from my face. This was not acknowledged or apologetic. They also took drink orders by shouting. They were easily the loudest people on the plane and made the flight way less comfortable than it could have been."
Pros: "All great!"
Pros: "Exceptional attentive staff! Frequently checked on you to see if you needed anything. Trans-Atlantic service is amazing."
Cons: "Liked everything but could have a better classic movie choice."
Pros: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Cons: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Pros: "When I was unwell the flight attendants were very helpful and kind"
Cons: "Food just OK. Entertainment system outdated with very small screen. Return delayed by over an hour."
Cons: "The entertainment system is outdated and the touchscreen was poor"
Pros: "Nonstop flight to London from Orlando"
Cons: "My special meal request was ignored on both my outbound and return flight. The plane was dirty and my seat was worn. The technology on both flights was anequated and in much need of updating."
Pros: "Crew was great really took care of me. Made me very comfortable. Very polite."
Cons: "Initially the seat that I upgraded to was the seat I specifically told check-in agent I did not want. Took me an hour to check in. Frustrating. Once on board I discovered that this was not the seat I wanted and pointed it out to crew who took care of issue. All's well that ends well."
Pros: "Crew were great, food good : better business class than international BA!"
Cons: "Too many passengers with over size carry on"
Pros: "Decent service and comfort."
Cons: "Dear wife luggage failed to arrive. Very disappointed after trip plan 2 years in the works."
Cons: "No USB port for charging phone and poor audio watching entertainment"
Cons: "Economy seats are very uncomfortable for a long flight"
Cons: "Asked for water when they were selling beverages, and was told sharply "not yet". Flight attendants did not make eye contact and never return for us or other passengers around us."
Pros: "Great crew, and delicious food! The seats were not bad either."
Cons: "The entertainment system was outdated."
Pros: "It left on time."
Cons: "It was American airlines not BA. British airways never sent our bags on our flight leaving Gatwick. We got our luggage 2 days later."
Pros: "Ease of boarding, no fuss no muss. Premium economy worth the price"
Cons: "Kosher food was frozen - inedible. Chicken dry. Worst meal ever on a plane"
Cons: "You lost our bags..."
Pros: "Flight crew was really polite. Very attentive and remembered what was requested."
Cons: "Boarding was chaotic. Seats were really tiny. Crammed in, in all directions"
Pros: "Not much. Very small plane. Only one bathroom on the back in the galley! Impossible to get in most of the flight because of service carts."
Cons: "Food service extremely slow. M&s choices looked good but the crew had their hands full trying to deliver. Too bad"
Pros: "Fabulous experience on every level"
Pros: "The treatment and luxury of being a business/first class passenger. I've been told I was (free) upgraded from economi class to business class. Actually there was no business class,- it was first class. Because after arriving and leaving the aircraft, I walked (like everyone) through the First class,-and it looked exactly like the "business class" I was sitting. I had all the luxury and service a first class passenger had,- from the champagne and all other amazing beverages to the high end luxury dining and of course the amazing service of the flight attendants. I would always choose BA again if Ihave the choice. Even if it's still "just" economy class. BA is just an airline that treats all their passengers as first class member. Thank you BA for this experience. Keep it up and please, never change."
Cons: "My flight was cancelled because I missed the first half of a round-trip flight, even though I phoned several times to explain that I still wanted to use the return trip. This practice seems almost criminal. I paid for the flight, I should have been able to use it."
Cons: "Flight was delayed for 2 hours!"
Cons: "Check in with bags was too slow with only one agent available and there were 30-40 people in line!."
Pros: "Nice new airplane with good seat design and quiet and confortable in flight. AA crew was nice and entertainment was OK."
Cons: "Chaotic and ilogical boarding"
Pros: "the food was good"
Cons: "the seats in economy were a little cramped."
Pros: "The actual aircraft was well maintained and inviting. The crew and the food, as always, was outstanding."
Cons: "Two things: 1) My screen wasn't functioning properly. I did tell a crew member and she re-started it for me; but, it continued to glitch and was, for the most part, unusable. (The touch screen was unresponsive and kept getting stuck). 2) When the person in front of me reclined, her seat was very close to my face, giving me very little room. I didn't want to do the same thing to the person behind me, so I kept my seat upright, which didn't help. I only got up once during the whole flight and I know it was uncomfortable for the reclining person because there was no way to exit without jostling her."
Pros: "I especially liked our seats (we were in the exit row and had plenty of leg room); the crew, and the food."
Cons: "What we didn't like couldn't be helped: there were crying babies and a snorting gentleman."