|January||Best time to beat the crowds with an average 42% drop in price.|
|July||Most popular time to fly with an average 43% increase in price.|
Average price of a round-trip
|$670||(avg. price over the last 2 weeks)|
Good deal for a round-trip
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 50m.
In the past 3 days, the cheapest round-trip tickets were found on Air Canada ($499), Multiple Airlines ($502) and Lufthansa ($542).
For Helsinki to Orlando Airport, Tuesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Orlando Airport back to Helsinki, the best deals are generally found on Wednesday, with Sunday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Helsinki to Orlando Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Orlando Airport from Helsinki is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Orlando Airport with an airline and back to Helsinki with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Orlando Airport from Helsinki up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Comfortable seats, nice staff, clean facilities"
Pros: "The movie options"
Cons: "Compensation for having waited an hour and a half extra."
Pros: "Delicious food for coach"
Cons: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"
Pros: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Cons: "Nothing much"
Cons: "WiFi didn’t work at all."
Pros: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Cons: "Delay on flight and providing beverages while waiting for 6 hours"
Cons: "Boarding process was really poor. Long line for just dropping a bag off that I already paid for."
Pros: "Boarding and crew were professional and courteous."
Cons: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."
Pros: "Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose"
Cons: "I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price."
Pros: "Seat was great, complimentary snacks and alcoholic beverage"
Pros: "I loved flying delta comfort. I’m going to do it more often."
Cons: "6 hours late. Unacceptable."
Pros: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Cons: "Nothing at all great service"
Pros: "Not much"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."
Pros: "Great crew"
Cons: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"
Pros: "I love Delta. The crew members were very safe, courteous, and efficient."
Pros: "Delta is always running behind."
Pros: "Trip and flight crew excellent!"
Cons: "I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!"
Pros: "For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin."
Pros: "Enjoy able"
Cons: "My bag was damaged when I arrived at Orlando."
Pros: "Short comfortable flight.. good entertainment to choose from."
Cons: "Everything was good with this flight.."
Pros: "Crew was nice"
Cons: "Always a delay with Delta"
Pros: "From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****"
Cons: "The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !"
Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "The boarding process is always horrible. Folks crowd the gate before their class is called. It creates anxiety and edginess. Never a good way to start a trip. While it always goes relatively quickly I feel it should be more organized and folks made to follow a system. Cramming right up against the ticket counter doesn't do anyone any good."
Pros: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Cons: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Cons: "Delta cancelled the flight after midnight on Friday morning, and never rebooked me. I still haven't heard from them. In not even sure why I'm getting alerts about baggage claim."
Cons: "No food on a coast to coast flight, outrageous drink prices and a crew that didn't fit in the aisle. Searched at the gate and was sorry I. Am back in America!!!"
Pros: "Friendly staff"
Cons: "Confusing and chaotic boarding procedure"
Pros: "Appreciated the crew keeping things low key as it was a night flight"
Cons: "There were several members of one family on the flight scattered all over the plane. They seemed to want to visit with each other before the flight (making it difficult for me to get to my seat) and during the flight (making it tough to get some sleep). It would be nice if they had been seated together so as not to disturb others. I know this really isn't Delta's fault, but some people aren't very conscientious"
Pros: "I liked the in-flight entertainment and the crew was very pleasant"
Cons: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."
Cons: "no legroom in a first class and expensive seat No entertainment"
Cons: "I felt singled out by the gate agents for this leg of the flight. The gate agent called me out twice - once just to check if my carry on fit into the sample size container. Then she did it again when we were boarding. I know she knew she'd already asked me before. Because afterwards, she tried to play it off, laughing and saying "I'd already asked you, didn't it". My carry on fit with ease. There were people with larger suitcases all around me but she continuously singled me out."
Pros: "I had a middle row seat for this 3 hour 50 minute red eye flight. The plane was quite new. There was plenty of storage space in the bins above the seats. My seat was very comfortable. It reclined a lot. The leg room was more than I needed and I am 6' tall. The individual TV monitor was great. Delta made a long flight quite bearable!"
Pros: "The crew made up for some of the lost time"
Cons: "Delta downsized the plane overbooked by 35, reassigned our seating that we made three months ago so we no longer could sit next to each other. My wife had to sit in one row I had to sit in another Delta did all this without contacting us. This was done to many of the passengers. The seats are getting as ridiculously narrow, I thought I was on Spirit Airlines! Now Delta is charging for bags! One reason I had stayed with Delta was although the ticket prices were higher the bags were free, now higher ticket prices and bag fees! Guess I will have to search for another air carrier. Delta is not loyal to me so I won't be loyal to Delta! Fuel is cheaper so they raise fees!"
Cons: "Seat(19c) is in a position that due to its design causes it to be bumped into continously throughout the flight... I lost track of the amount of times I got jostled by passengers and crew. May want to rethink the use of that seat. They ran out of food. Had to wait over 30 min on the tarmac before being able to deplane."
Pros: "Comfortable seats"
Cons: "Moron putting the seat back in front of me"
Pros: "Going to NY the boarding zones changed by the gate so you could see your time for boarding."
Cons: "Going back to Orlando the boarding zone did not change from 1 and I was the last person boarding. I am not a frequent flier so it was confusing to me."
Pros: "I liked how fluid and easy the landing was. And I especially liked how we arrived to Orlando in less than the allotted time which was three hours."
Cons: "Did not like how there were not many options for eating, but loved the flight overall."
Pros: "The friendliness and helpfulness of flight attendants was outstanding"
Pros: "very nice airplane"
Pros: "Flight was very good. We look at t.v. and watch movies to make the flight short."
Cons: "I didn't like when I call and ask about the delayed when told that they were waiting on equipment, then when we get to the airport was told that the flight was a international flight that was running late. The Lies!!!!"
Pros: "I loved getting an email with my baggage claim number."
Cons: "The food was the same snack they give in the evening and afternoon, even though it was morning- pretzel, peanuts, or cookies."
Pros: "The staff was pleasant and very caring. I traveled with my sister who was in a wheel chair due to he ability to walk long distance and they were just outstanding. And I want to Praise Delta for their understanding and most caring and assistance in assisting me on changing of my return flight due to my husband had a stroke on Thanksgiving Day. I was able to leave out on Friday (11-27-2014) with no problem."
Pros: "Short flight"
Pros: "we arrived earlier than the time listed"
Cons: "no entertainment"
Pros: "Vegetarian option of the food. Constant hydration"
Pros: "Staff was very good"
Cons: "Plane was very warm"
Cons: "Depart on time"
Pros: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Pros: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Pros: "The crew"
Cons: "The served dinner 45 minutes before landing, kind of a waste at that point, 2 hours before landing would have been better. Also, parents need to parent their children instead of letting them bother other travelers while they watch movies."
Pros: "Quick and easy flight decent cold sandwiches."
Pros: "Crew and food."
Cons: "Entertainment was ok."
Pros: "Pleasant crew"
Cons: "No complaints"
Pros: "The free entertainment sections were good with recent movies. The planes were on schedule and I made all my connections which was great"
Cons: "The plane was older 747-400 but that is no excuse for the layers of dirt or dust on the air vents and ceilings. I actually took a photos and will be forwarding to Lufthansa. The couple in front of us actually took a wet wipe and wiped down there area and ceiling. Also the boarding process was a mess we actually were taken by bus to the aircraft that was at the freight depot and had to climb stairs to get on the 747. I’m not sure how they handle the passengers with mobility issues. First time flying with a European airline and I was told the service was better not on this flight."
Pros: "Great entertainment choices"
Cons: "Boarding by rows or areas would be better than the masses all at once after 1st class and business."
Pros: "Everything except boarding"
Cons: "Boarding process was incredibly disorganized"
Cons: "Delayed in plane almost an hour after landing before being allowed to deplane"
Pros: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Cons: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"
Cons: "It didn't happen"
Pros: "Crew and entertainment options"
Cons: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."
Pros: "Nice crew, good entertainment, efficient flight"
Cons: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."
Pros: "Getting a text alert so I didn't waste my time going to the airport"
Cons: "The fact that Sunday morning my flight was cancelled Saturday night with no apparent reason or explanation given."
Pros: "Good service on plane seats weren't bad."
Cons: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"
Cons: "The flight was 100 percent full. So it was very difficult to move around. And on a 10 hour flight that is tough."
Pros: "overall good flight"
Cons: "5 hours delay in take off from frankfurt. reason - ice on plane wings. snow in frankfurt is not uncommon, and lufthansa needs 5 hours to clear ice? and why board people in the plane when you know you can't fly ?"
Pros: "The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel."
Pros: "Service is good, you actually get food and drinks, thanks for that."
Cons: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."
Pros: "same as above"
Cons: "same as above"
Pros: "Excellent, travel only with LH"
Cons: "The plane was a very noisy on take off."
Pros: "Good choices were great and tasted great also.."
Cons: "seats not so comfortable"
Pros: "Im very happy with the costumer service of lufhtanza my mom who doesn't speak English or german flew for the first time with luftanza and she said the staff were helpful and she was satisfied with the service"
Pros: "my favorite airline"
Pros: "The crew was great. The seats were ok."
Cons: "Check in was very, very slow, for some reason."
Pros: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Cons: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."
Pros: "Very good experience. Good movies."
Cons: "The LH reward program is not very user friendly."
Pros: "on time great food extra legroom seat"
Cons: "movies sucked"
Pros: "Lufthansa seems to have friendlier more helpful customer service than does Webjet's customer service."
Cons: "Webjet customer service didn't seem very friendly or concerned about helping to request fees waived from themselves and Lufthansa."
Pros: "Service was good"
Cons: "Cancelled my original flight for unknown reason, and never sent notification via email or phone."
Pros: "THE ONLY ISSUE I HAVE WITH LIFTHANSA IS THEY DID NOT PAY FOR MY FRAIGHT THAT WAS DAMAGED. THEY PAID FOR THE BAGGAGE BUT THEY DID NOT PAY FOR PART OF THE PERSONAL EFFECT BELONGING INSIDE THE BAGGAGE. THAT WAS ESTIMATED TO BE $500.00 ACCORDING TO MY REPORT THE DAY I ARRIVED AT ORLANDO INTERNATIONAL AIRPORT. THE CUSTOMER SERVICE AT ORLANDO AIRPORT SETTLED FOR MY BAGGAGE NOT FOR THE CONTENT INSIDE THE BAGGAGE, ALSO, GIVE ME EMAIL ADDRESSED TO SEND MY CLAIM THAT WAS NOT DELIVERED.iTS WILL BE APPRECIATED IF THE CHECK FOR $ 500.00 CAN BE MAIL TO MY ADDRESS : CHARLES MAKINDE, 7631 FORT SUMTER DRIVE,ORLANDO, FLORIDA 32822. OR FOR ADDITIONAL INFORMATION PLEASE EMAIL ME AT CHARLESMAKINDE@GMAIL .COM. WHILE I THANK YOU FOR COOPERATION. CHARLES MAKINDE"
Pros: "nice services."
Cons: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."
Cons: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Pros: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Cons: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."
Pros: "Crew, food and enterteintment were good"
Cons: "Boarding was to messy, sits were extremely tight, cabin was too warm and sits does not reclined enough to make a comfortable sleep time"
Cons: "Customer service and seats extra small. Partner airline Swiss is probably worst airline ever"
Pros: "Everything was efficient and the somewhat long flight was easy because of food and entertainment. (Saw a really good Japanese film with subtitles)"
Cons: "Incorrect gate given for this flight, connecting flight was a little late. Everything was fairly quickly corrected."
Pros: "Service was good, boarding was fast, no other issues."
Cons: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."
Pros: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."
Pros: "Airline people all very professional, welcoming, courteous."
Cons: "Almost missed flight from heathrow to Newark. Previous flight was delayed. No airline personnel at arrival gate in heathrow. Finally had to run from the after the multiple security and passport checks, for about 15 minutes and we were the last to board, before they took off. Huge risk of missing the flight altogether."
Pros: "Flughts departed and arrived on time, food was impressive, flight attendants were friendly and attentive and good on-board entertainment"
Pros: "I've just started using Lufthansa because I've been happy with all aspects of the trip -- on-time departure, pleasure staff onboard, and good food."
Pros: "Attitude, attitude, attitude...when it's positive and customer friendly it shines...this depicts my experience on all of my Lufthansa flights concerning the cabin crew(s). Smiling faces genuinely concerned about the passenger experience aboard the aircraft. In contrast, on a previous International flight via a US based carrier...there too was lots of cabin crew attitude...but not the pleasant type."
Pros: "The food tasted really good and especially the bread was much more appealing than on our previous flight. The flight attendants were very efficient and attentive. I liked that they asked the person in front of me to put his seat up during the meal time. That helped me eat more comfortably. Entertainment options were extensive."
Cons: "Boarding was delayed and was tedious. It took forever because there was not an orderly line and just a jumble of people. We had to show our passports 3 different times between check in and boarding. People had put their passports away, then had to get them out again at the gate. That slowed everything down to a crawl. Our party was not accommodated when we asked for seats together. My husband and I were separated and we were separated from our kids. The ground crew did not seem to care. Take off was delayed, but the captain never told us why. The guy in front of me reclined his seat the whole time. I felt like a sardine in a can. So uncomfortable!"
Cons: "The first class seats need updating"
Cons: "My first flight was so delayed that I missed my second and had to stay in Reykjavik overnight. I didn’t make it back to Denver when I was supposed to."
Pros: "Crew nice"
Cons: "Flying in general in uncomfortable. The is nothing complimentary from the airline expect a very small cup of fluid."
Pros: "The crew and cabin was nice."
Cons: "Bag drop off. I arrived 3 hours before the flight. Could not check in until a little over two hour before the flight. Two customers groups had never flown before and held-up the line for over 40 mins. The counter Agents had no idea there was a line of people wanting to drop off their bags."
Pros: "crew was fine; Helsinki airport is nice"
Cons: "boarding was disorganized and late -- with little communication. They didn't even make a boarding announcement, so there was a lot of unnecessary lining up, waiting, and nervousness -- then they did not help people make their connections after they got in late, again, making much nervous jostling."
Pros: "a surprise after not taking that airline for over 54 years, very happy with plane, seating, and bought food. excellent connections to US from Iceland and little layover time."
Cons: "It would be nice to have a small hot meal on the longer flights."
Pros: "Decent leg room and movie selection."
Cons: "The price to check a bag was super pricy. Additionally, the wifi availability was misleading."
Cons: "We flew out of Newark (EWR), and the flight gate was NOT posted on any of the flight departure boards, there was no Icelandair counter to ask for that information (staff had left, as we arrived there shortly after 1 hour prior to departure, so there was no longer even a sign saying Icelandair on it), there were no Icelandair staff or crew to ask, and each and every airport personnel we asked (such as visitor information and security) either did not know or gave us incorrect information. The gate information was not given on our boarding passes, and even Google did not know the gate number! Although we should have had plenty of time, we ended up having to cut through the security line to make it, and even then we came fairly close to missing the flight. I would be very reluctant to ever use Icelandair again, even though I did like the price for the cost of the flight and the flight itself was fine."
Cons: "Plane was at full capacity and at least an hour prior to landing flushing of toilets was no longer possible due to tanks being full. It was a 3 hour flight! Not acceptable!"
Pros: "You’re going for no frills. Competitive pricing maybe but consider baggage situation first. We went transatlantic and paid for a bag using economy light fare to make it work. Only needed one checked bag. Kids even in economy light get a free meal. Cabin is ok."
Cons: "Witnessed many customers checking in who thought a bag was included. Entertainment is ok but screens have limited kid activities. Each leg of my flight took off 15-20 min late easily. Overall this wasn’t bad as it was made up in-air. Except one layover was only an hour, And cut it a bit close clearing passport control and traveling with two kids. No time to even see Kaflavik or pick up food or drinks. We ran to the final boarding call after clearing passport control. Also not good was that they don’t offer gate check on strollers. On a departure, you can use your stroller all the way up to the gate, but you get it back with any checked baggage at baggage claim, so you won’t have a stroller for layovers in Keflavík or clearing customs on either end. That was a pain."
Pros: "Crew was very friendly and helpful."
Cons: "We were placed on another flight for whatever reason and were not given seats together. Not too big of a deal, just would have been nice to sit together since we booked 6 months prior to the flight."
Pros: "cabin crew was friendly and helpful"
Cons: "no food service"
Pros: "It was a direct, fast flight to Iceland"
Cons: "Seats seem thin on cushioning, a little uncomfortable. Food must be purchased. Boarding was late leaving for Iceland. Boarding was very late returning from Iceland making us nearly an hour late."
Cons: "The transfer in Rekyavik was horrendous and in Helsinki moderately okay"
Pros: "It was on time."
Cons: "Incredibly expensive checked-in baggage fee, $108."
Cons: "Never announced boarding, the sign at the gate said Boston (not Orlando) and the gate never announced that they were boarding. If I did not ask the gate, I would have missed the flight due to no announcements."
Pros: "Food was delicious! Plenty of leg room in economy class with comfortable seats."
Cons: "Board was chaotic. Gate area with seats was closed until half hour prior to boarding. We stood in line at the gate entrance over 45 minutes."
Cons: "They made check in very difficult and expensive. Wouldn't even allow us to touch bag after weighing in a couple pounds overweight. Said it was on belt so we could no longer have access."
Pros: "The flight went fast and the seats were more comfortable than on other Icelandair planes."
Cons: "The preordered Saga (business class) meal was very bad. After one bite of the meat it caused convulsions and throwing up."
Pros: "The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite."
Pros: "Wheelchair sbailanlr"
Cons: "No good food n not free"
Pros: "Crew very nice, food delicious and nutritious"
Pros: "Good service and aircraft. The flight crew's manner and uniforms were very sophisticated and reminded us what inflight service could be. US carriers could learn from Icelandair."
Cons: "The food offering was very limited."
Pros: "the crew on Icelandair is wonderful. A nice precursor to Nordic manners! The plan ride was fine. The entertainment options were very good-TV, movies, music."
Cons: "Everything was fine...flying is not my favorite experience."
Pros: "Comfy seats, tasty food"
Pros: "I liked the fought attendants they were very friendly and willing to help."
Cons: "The plan was small for a 3 in a half hour flight. On top of that there was not even as much as a snack given and everything on the menu was way over priced. Just think it is in human to have people in the air taped that long and force them to pay extra on top of ticket price to have a snack. Very disappointed if i can help it i will not fly with them again. This is the 3 straight year i have so seems like we are being forced to go with them to get a decent flight price."
Cons: "The seats were too narrow."
Pros: "great service, no complaints whatsoever."
Cons: "The airport was too small for the number of flights going through. It was just a mass..."
Pros: "The bigger more comfortable seats on this flight were so nice. The complimentary beverage and food was nice also."
Cons: "Boarding from the tarmack and having to carry our bags up many stairs to get on the plane! Not so nice when you are an elderly person."
Pros: "Friendly service in Saga class, good food"
Cons: "This is a low cost airline, so don't expect much. Saga class which is sold as business is nowhere close to business class. The seats are the same as first class on domestic US airlines and recline only a little. The airport in Iceland is horrible, completely congested, expect long lines, no priority lanes, missing your flight and nobody cares. I will not be flying this airline again."
Pros: "Crew service"
Cons: "Flight delays"
Pros: "smooth check in, boarding"
Cons: "Some complimentary snacks would be appreciated."
Pros: "This flight was 100% full, so I was bumped to first class"
Cons: "Stood in line at check-in for almost an hour. No free food nor snacks for an international flight. Movie selection is minimal and outdated. Beverage service was also limited."
Cons: "Somehow I must have missed the fact that there would be no served meal despite this being a between 8 and 9 hours flight! This is the first time ...and probably the very last... when I have flown such a leg with no meal or even a snack being provided that I wasn't asked you pay for!"
Pros: "See above. Same comments both legs"
Pros: "Great entertainment options"
Cons: "Lots of turbulence. Most of the crew were nice but one or two were a little cold."
Pros: "Crews are great, give free water and free snacks to kids"
Cons: "the waiting area in KEF airport is 1 floor below the assigned gate. No seats in front of the gate area. You will ride in a bus to your plane after the final boarding checked. During boarding the plane, no instructions to which door you will enter based on your seating number, so passengers in the back did enter thru the front of the plane and some front passenger enter thru the back."
Pros: "Decent legroom, USB port in every seat"
Cons: "All the food is paid for, unaccustomed for a long haul flight. My Map Channel was not working, so I called the flight attendant and she told me "no problem, we are flying to Orlando" and did not make any effort to correct the problem."
Pros: "Ain't like them at all"
Pros: "People could spread out on the plane!"
Cons: "No meals served for free on board"
Pros: "The plane was not crowded so it made for a more comfortable flight. Attendants were friendly."
Cons: "Have to pay for everything but water, juice, coffee and tea."
Pros: "Leg room in sardine class is good for someone 5'4"."
Cons: "The boarding makes no sense. If you let people board from 2 ends of your plane, you should at least tell rows 1-20 to go to that door and 21- 35 go to the other. Since that's not done, mayhem ensues. The whole no free food thing is ridiculous but I will either fly a different airline (Lufthansa) or bring my own food. Also the entertainment is what you see on TV in the USA, there are no new movies AND the content is the same east and West bound."
Pros: "The device stayed frozen throughout flight, resetting did minimal to improve. No complementary foods but not needed. The offerings for cost didn't look worth the price."
Cons: "See above"
Pros: "They were on time."
Cons: "I had booked seats early and they had changed them so that my husband and I were not sitting together."
Pros: "For economy section seats were relatively comfortable and had decent leg room. Also kids meals were free and prices for food drinks reasonable"
Cons: "Boarding and transfers were a little chaotic"
Pros: "professional and efficient"
Cons: "no food"
Pros: "The flight was on time."
Cons: "The cabin announcements were rapidly spoken and hard to understand. The seats are too close together. The flight was overheated, stuffy air, too hot."
Pros: "Flight attendant gave me more accurate info about the luggage proces. Information at check-in was incorrect."
Cons: "1) incorrect luggage info in LIR 2) very late flight"
Pros: "Superb flight and landing"
Pros: "On time"
Cons: "Seats very uncomfortable."
Pros: "The crew was friendly. Boarded on time."
Cons: "No more free drink."
Pros: "Handled well despite delays"
Cons: "Connection was slow and ground team seemed over whelmed in pre clearance."
Cons: "No entertainment no snacks no checked in luggage. You have to pay to rent iPad to watch inflight movies as pay for earphones. Air Canada has become a premium priced airline with extra low cost /no frills service. Sad and disappointing. Last time I am flying with AC. Rather book cheaper airlines and know what to expect than pay a premium and get even less than the low cost option. Boarding staff was rude pushing people etc"
Pros: "Seats are very uncomfortable. Air Canada used to be one of the best airlines in North America now I would rate them as one of the worst! Every since they started the air Canada rouge flights. Most uncomfortable seats in the business. Also staff from call center to check in are rude and act like they are doing you a favor."
Cons: "Direct flight"
Cons: "After taking Air Canada to Toronto, this Air Canada flight from Toronto to Orlando was a shock- no back-of-seat tv screens, no entertainment choice, no meals provided, less space, less comfortable."
Pros: "Wireless was free and we were able to log on to the entertainment website to watch movies."
Cons: "Each chair didn't have a tv. There weren't any plugs to keep electronics charged up."
Cons: "Horrible, the most uncomfortable plain I ever been to"
Cons: "Dirty, old smelly plane. Compartments for suitcases were ridiculously small. Staff was rude and unprofessional. Used Air Canada for my trip to Toronto as well, flight was delayed 2 hours and I wasn't notified even though I signed up for the notifications."
Pros: "I liked my seatmates on the flights."
Cons: "I didn't like that we only get one drink and no snacks."
Cons: "Lost our luggage in Toronto both times in and out. Had to sit to wait to pass customs for 2 hours and almost missed our connecting flight. Was released 15 minutes before boarding and couldn't enjoy dinner at the airport"
Pros: "My flight from Orlando to Montreal was comfortable and convenient. Boarding went smoothly."
Cons: "The overhead bins were surprisingly small so take that into consideration when packing your carry on. Staff was tolerable but not particularly polite or welcoming."
Pros: "Quick and easy"
Cons: "Things Beyond your control as an airline... Two kids next to me vomiting for the last hour. And holy moly, Canadians from the Montreal area can talk! The entire flight was filled with passengers non stop talking. Not kidding. And apparently the norm is to say something and then repeat it four times just to be sure. I thought Americans were the most annoying talkers, turns out we have competition."
Pros: "Comfort, on time, friendly staff"
Cons: "There was no USB port or an outlet on my seat to charge my cellphone."
Cons: "We arrived at Toronto airport at 1:30pm for our 4:55 flight....we sat and sat and sat for almost 8 hours...since the flight was delayed for 4 plus hours...it took about 2 hours before they advised the problems..several planes had late issues..something wrong there. We could not advise the people picking us up and we got ti |Orlando at almost 12 midnight.. |Paul"
Pros: "I arrived where I needed to be, safely."
Cons: "It might be possible to get good reviews for a flight that takes off two and a half hours late so that everybody misses dinner and gets to bed late (and forty-five minutes to get my bag didn't help matters). But you're not going to get them if you won't even tell your customers why the flight was delayed."
Pros: "The flight was half empty so was able to have a role to myself"
Cons: "Air Canada Rouge should be renamed Air Canada Rude. Employees are very un-friendly; Seat design on the plane is the most uncomfortable of any airline out there. Very close to each other and very little padding on cushion of seat. Dirty plane; don’t think they serviced it between flights, garbage in each seat pouch. Very cold on flight, crew did not regulate the climate control. Too many unnecessary announcements both in English then French. Each announcement seemed like it lasted about 10 minutes which no one listen. So much for trying to watch a movie that pauses every time the crew feels the needs to talk. Sat at gate for 30 minutes pass departure time without any explanation until right before we departed (waiting on passengers from late arriving flights). At lease they could have told us. Anyhow this is not the Air Canada of old. Air Canada Rouge shows no signs that they care about the comfort of their passengers."
Pros: "Our flights were changed weeks prior to departure and Air Canada was very prompt with giving me all of the new flight information."
Pros: "Late, no food"
Cons: "it was an international flight, they should offer/include something to eat."
Pros: "Getting off the plane"
Cons: "Being blasted through my headphones by the captains announcements indifferent cabin crew. How poorly boarding was managed by AC. There was absolutely no effort made to enhance a boring flight with food or drink unless you paid for it.I guess AC does not consider it an international flight from the US to CA and visa versa which saves them a lot of money and works only in their favor. Why I,m even bothering to fill this in."
Pros: "everything was perfect"
Pros: "Got an upgraded seat without asking for it due to overbooking."
Cons: "Checking was more complicated than necessary. Was asked to use the machine to check in even though I made it clear I wanted to use the counter and there were only a few people waiting. Didn't get to watch a movie as I wasn't told you need to download the apps before getting on the plane."
Pros: "Guys, we were traveling in the middle of Matthew hurricane and the pilot was just perfect, we didn't feel it. No bumps, no disturbance, nothing. Like shiny day. Congrats"
Pros: "The crew was very accommodating of the negative situation my boyfriend was in. He was suffering from food poisoning from the previous flight and was unable to hold it in before the plane took off. They were very gracious with making sure that he had sufficient vomit bags and after the fasten seat belt light turned off, they allowed him to move seats in order to sit closer to the bathrooms. While this was a very difficult journey for him, the crew made it slightly more bearable."
Cons: "The cabin was dirty. The staff was not friendly. The cabin was freezing cold. The checking in system was not pleasant. We got the the airport 2.5 hours early and barely made it to the gate on time."
Pros: "The app with the movies and tv shows. The non stop flight to Canada. The electronic check in option at the Ontario Airport. The email I received reminding me about the flight The small aircraft on the way from Orlando to Canada The size of the restroom on the plane back from Ontario to Canada. I am pregnant so that extra room to stretch is great. The fast service when retrieving my luggage."
Cons: "My flight back was delayed 2 hours. There were screaming kids on the plane. The flight status on the main screen on the airport reflected a different time than the app."
Cons: "Overbooked and was removed from flight without notice. Was flown to Newark, NJ instead. The next plane was broken and had to disembark. Got home 8 hours late, after 2am, and had to pay for transportation from airport because prearranged transportation was no longer available. Plane was dirty and staff was rude."
Pros: "Crew was very friendly."
Cons: "Didn't realize AirCanada Rouge didn't have entertainment, which allowed me to get work done...but you know, movies are cool too. Also the seats are super close together and make it a bit clostrophobic."
Pros: "I slept on this leg which I appreciated and we also got into Orlando early. Very excited about that."
Cons: "They charge for all snacks. I think for a three hour flight a small snack would be in order. A cookie or pretzels would work."
Pros: "Got upgrade"
Cons: "Delayed 1 hour , totally full"
Pros: "The flight attendants were very nice."
Cons: "flight attendants were not very helpful."
Pros: "Flight attendant, as with all the AC flights, was great!"
Cons: "Seats were old. Not great for business but it was a smaller plane and older, so understandable. My United Frequent Flyer number was not used on this flight and the counter agent did not know how to add my number so I never got credit for the miles."
Pros: "Crew and staff on board aircraft were very friendly"
Cons: "Checking in process in Toronto was a mad house. No organization and extremely slow! The aircraft was very crammed and very stuffy. I'm allergic to dust and I coughed the whole 2 and a half hour flight. The legroom is horrible. I'm 5'7" and my knees were pressed up against the seat in front of me. Definitely first and last time flying w/ Air Canada"
Pros: "My passport was stolen in the airport and aircanada was very good to me."
Cons: "I loved everything"
Pros: "Flight arrived 30 minutes early!"
Pros: "The flight was late. The plane was overcrowded. N explanation given until we were on the plane. They boarded us then made us wait in the jetway for 15 or 20 minutes. No room in the seats whatsoever"
Cons: "Most everything! Unapologetic about delay and gate changes. Lousy boarding. Plane uncomfortable."
Pros: "The pilots did an amazing job navigating around a passing storm."
Cons: "Flight boarded late and then was delayed on the tarmac for an hour to unload baggage for passengers that did not make the flight due to security/customs. Minimal legroom"
Pros: "Idont like a bit."
Cons: "It was to noise inside the cabin,no space for my carry onl lggage,they only free coffe or soda,any thing ealse you pay,eg. coffe was cold,next time i will think over before take fly."
Cons: "ROWS OF SEATS ARE SO TIGHT, TOO TIGHT"
Pros: "Understaffed flight Crew, extremely slow crew , took 1 hour and 45 minutes to distribute drinks. Horrible customer service and horrible smelly cloth seats so cramped your knees hit the little pouch on the sit in front of you. Worse airline ever. Only perk was the cost of the flight $1100 from Orlando to Nice. They had the best price for a last minute flight. But not worth it. My god I have to say this is really the most unorganized airline I've ever flown."
Cons: "Understaffed flight Crew, extremely slow crew, horrible customer service and horrible smelly cloth seats so cramped your knees hit th e little pouch on the sit in front of you. Worse airline ever."
Pros: "Friendly staff. Our luggage was lost but the staff was very friendly and efficient in filing our claim."
Cons: "Luggage was not at our destination. Our luggage was left in Toronto. We are currently waiting for our luggage to be delivered but have no time frame window smaller than in the next 24 hours"
Cons: "When I checked in at Ottawa they gave me a ticket for the Toronto to Orlando flight but there was no seat #. They said get it when you are at the gate. They knew all along there would be no seat # ever as they had overbooked by 12 passengers but didn't have the decency to tell me or apologize and explain. I was in line-ups for the 3 1/2 hrs I was in Toronto trying to get a seat and not knowing till the very last minute that I had one. The very back row next to the toilet. I will never recommend to fly Air Canada."
Cons: "gate assignment kept changing so i bounced through the airport more than i would have liked to since i was trying to get some work done between flights. in addition, the final gate assignment was tight to say the least; people were literally sitting on the floor next to the moving walkway. this isn't an Air Canada problem it's a Pearson problem and made the experience less than pleasant."
Cons: "NO entertainment. Seats were too small and crowded. We chose our seats months in advance but were given two seats on two different rows and middle seats. We transferred from an overnight flight on Air Canada and the morning flight was very uncomfortable with no complimentary entertainment."
Cons: "Seating is too tight"
Pros: "The way the flight attendants helped us."
Cons: "There were empty seats yet we could hardly find space in the overhead to place our carry on luggage.With that amount of passengers space should not be so difficult to get."
Pros: "Great flight experience thank you United."
Pros: "-Complimentary Snack and beverage -Can pick your seats when booking -Changing Tables in restrooms -Entertainment options -Early boarding for families with small children"
Cons: "-Free Soda but charged for water -Had confirmed seats but then our party with 2 toddlers got split up -Semi convenient( rather small could hardly fit a 1 year old) changing table but then flight attendants threw a fit when a stinky diaper was changed in there. -Had to have special programs on device to even play anything, thought I had everything on for return flight to watch movies but nope still needed something extra Wifi only works for United App and Website -Waiting in the shorter line to preboard with our 2 toddlers only to be cut off by a Global Travel Program(?) family with 15+ people"
Pros: "Seat to myself"
Cons: "Lil bumpy but there were a lot of clouds"
Cons: "Crew was not particularly friendly. One man was brusque when I asked for water to fill my small bottle. Rare since most crew members I've experienced have been very pleasant. Snacks were pretty paltry. Ned to serve some biscotti."
Cons: "Too many deyas ,"
Pros: "Ground and flight crew were all pleasant and professional"
Cons: "This flight is always fully booked - book your seat early if you can."
Cons: "Departure was changed twice until I would miss my connecting flight. I was sent to another airlines with not much help. Stayed in the airport an additional five hours."
Pros: "Crew members were very nice despite the delay they were able to bounce back with warm smiles"
Cons: "It was frustrating dissapointing pointless they CANCELLED the ridiculous flight. After waiting and waiting they just went and cancelled it"
Pros: "Great and on t time"
Pros: "flight was excellent"
Cons: "Monitor kept running commercials and a show i couldn't hear very annoying"
Pros: "The flight attendant were super nice. Really nice people"
Cons: "The flight was delayed almost 2 hours. Then the guy on the front desk was really rude .. Maybe because I'm Latino? I mean he was super friendly with a white guy and a African American girl .. But with me .. Rudeness and bad service .. I said "hello , how are you?".. He didn't answer .. I told him when I did my checkin my boarding pass had "See agent" in the seating section .. He just took the ticket and gave me the last sit available on the plain even though I arrived almost 3 hours before the original departing hour .. I don't know .. It might be the only available sit or it was just a racist thing .. Who knows .. Really disappointed with United. I'll go back with Ameican Airlines."
Pros: "United Airlines has newer planes with much more leg room which makes for a more comfortable flight. The cabin has better pressure also."
Pros: "Plenty of leg room!"
Pros: "The seats were far more comfortable that frontier. I would have slept through most of my flight but unfortunately there was some pretty bad turbulence for the first half of the flight. Overall tho very comfortable."
Pros: "Didn't. We're very uncomfortable - no leg room and little recline. Makes one consider anything other than airplane transit"
Cons: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."
Cons: "Delayed because there was no crew to fly the plane switched gates 6 different time other than that everything was good"
Pros: "See above notes !!!"
Cons: "Flight was late Unacceptable"
Cons: "I would never fly United again! The employees are rude and condescending"
Pros: "Everything met my expectations"
Cons: "Everything united Airlines sucks"
Pros: "Snacks on board - but not always available. Liked that the flight was direct."
Cons: "Didn't like middle seat, but had no option. Didn't like having to pay for movies so I didn't. Didn't like restrictions on luggage and having to pay to check in a bag. Didn't think the staff were friendly or helpful at all. Wouldn't recommend this airline to my friends because of those reasons. Need more improvements."
Pros: "Smoothly and on time"
Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."
Pros: "Entertainment was great. Got a row all to myself."
Cons: "Hard to complain about anything on this flight. Good job United!"
Cons: "The seat padding on the headrest... Very uncomfortable for those who have neck problems."
Pros: "Good, courteous service -- on-time performance"
Cons: "Heating and cooling systems were not working well, and my outlet had no power during the flight."
Cons: "Husband and I sat in separate rows and both of us were squeezed in the middle. The window seat next to me was empty but one lady asked if another guy to move there so her and son could sit next to each other's."
Cons: "Lack of care, accurate information and professionalism. No options offered and no concerned for our time and no ownership of the issue. Quick to blame the weather and guarantee fare collection. Another airline on my list of "never again" like Spirit."
Pros: "Everything went off without a hitch."
Cons: "Great flight, and great entertainment. Too bad I was so tired that I slept for about half of the flight."
Pros: "Flight crew was great"
Cons: "Could not get the entertainment to work"
Cons: "I paid for extra to sit in a certain area and it was not honored."
Pros: "Everything was on time and went really smoothly."
Pros: "I liked the comfort of the plane"
Cons: "I didnt like that I was delayed for almost 5 hours and couldnt get an explanation why. I we landed at our destination at 2 am when i was supposed to be home at 1030pm... I am a frequent traveler and it was a Horrible experience."
Pros: "friendly crew, even while working christmas eve. efficient, pleasant, enjoyed the free entertainment options. plane was comfortable, even from the middle seat."
Cons: "too many rowdy children, but that's always the case when you fly to Orlando =("
Pros: "See above remarks"
Pros: "Again everyone made it a great experience answering questions and showing us everything we needed to know to make us at ease and have a great experience"
Cons: "My reserved window seat was changed by the airline at the last minute to a middle seat."
Pros: "Great Landing....Seats should be more comfortable"
Pros: "Beverage service and friendly crew"
Cons: "The seats were unbearable and the plane was miserably hot"
Pros: "Pricing & quickness"
Pros: "Both of my flights were delayed and my connecting flight was delayed at least 4 different times, with a last minute gate change. But because of that some people switched flights so my plane was basically empty which is nice not having squeeze next to a stranger for 5 hours. 7.99 for tv or a movie for a few hours is ridiculous though (movies were free on long flights back in the day). No snacks offered, and the stuard forgot my drink, but other staff was prompt when I asked for it later."
Pros: "Did not fly from LA to Orlando."
Pros: "Excellent service, staff were great."
Pros: "The continued messaging in real time."
Pros: "The free water"
Cons: "I had about 6 inches of leg room and when the passenger in front of me put his seat back tha shrunk to about 2 inches. I'm 6 feet tall so I was actually in physical pain when we off boarded. I did have an aisle seat but tha did not help much. Every time someone passed me they bumped my shoulder."