Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
Planes to start were late. (two hours on second leg. Passengers had to guess what was happening. Some were left behind. All in all Bahamasair lived up to its reputation - AWFUL
Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads.
Flight was delayed.
At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.
Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.
Our flight was delayed by 5 1/2 hours... just miserable. No clarity about when we would depart. We had to wait by the gate so they could give us the departure time which changed many times. Quite a few passengers did not receive declaration forms so it caused such confusion at customs. also no beverage service which would have been appreciated. The plane looked old and tired. Not sure I will use bahamasair again.
Crew was unfriendly and unhelpful. The flight was delayed 4 hours and no one seemed to care at all. We were told this was common for Bahamas Air. They consolidated 2 flights because they were both only 1/2 full, except then they were 3 passengers over the maximum number. Then they boarded according to people's names and boarding times (in an attempt to force the latest boarding passes to wait for the next flight), which took forever. I will advise everyone I encounter not to fly this airline.
Great in flight crew, nice free snacks, good entertainment.
Gate personnel unfamiliar with the proper boarding sequence announcements and "phraseology" for proper understanding of which "group" of passengers board next. I have experienced this several times lately, at different locations ... sort of unusual.
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
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