Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.
I spent 11 hours at the airport waiting to fly out to Nantucket. The entire time we were told the flight wouldn't be canceled. At 12am it was finally canceled. By that time there was only 1 seat left the next day to Nantucket. My flight the next day was canceled as well.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
Planes to start were late. (two hours on second leg. Passengers had to guess what was happening. Some were left behind. All in all Bahamasair lived up to its reputation - AWFUL
Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.
Our flight was delayed by 5 1/2 hours... just miserable. No clarity about when we would depart. We had to wait by the gate so they could give us the departure time which changed many times. Quite a few passengers did not receive declaration forms so it caused such confusion at customs. also no beverage service which would have been appreciated. The plane looked old and tired. Not sure I will use bahamasair again.
Crew was unfriendly and unhelpful. The flight was delayed 4 hours and no one seemed to care at all. We were told this was common for Bahamas Air. They consolidated 2 flights because they were both only 1/2 full, except then they were 3 passengers over the maximum number. Then they boarded according to people's names and boarding times (in an attempt to force the latest boarding passes to wait for the next flight), which took forever. I will advise everyone I encounter not to fly this airline.
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
The attendants at the check-in desk were great. The helped resolve all issues from passport information to overweight luggage. I wouldn't have made my flight if not for them
There were 3 different flights to my trip. The first flight I was served a small bag of cheeze its and a Coke. I had two flight changes with only one hour to get to the next terminal check-in and start loading. No time to eat. That one small bag of cheeze its had to last me for 20+ hours travel time. It was all I was served. Wish I'd received a little more info on my booking info that would have warned me to pack my own lunch
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