AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
The only bright side of this flight was safely landing in Boston.
Difficulties checking in online within the 24 hour window
5 hour delay with multiple incorrect time updates via text alerts, email and on jet blue website
No entertainment on board - no TVs
Wifi would not stay connected
Wrong baggage claim info was given by crew members on board
Flight was so late in arriving no taxi service was avail at Logan
Our flight was delayed by 5 1/2 hours... just miserable. No clarity about when we would depart. We had to wait by the gate so they could give us the departure time which changed many times. Quite a few passengers did not receive declaration forms so it caused such confusion at customs. also no beverage service which would have been appreciated. The plane looked old and tired. Not sure I will use bahamasair again.
Crew was unfriendly and unhelpful. The flight was delayed 4 hours and no one seemed to care at all. We were told this was common for Bahamas Air. They consolidated 2 flights because they were both only 1/2 full, except then they were 3 passengers over the maximum number. Then they boarded according to people's names and boarding times (in an attempt to force the latest boarding passes to wait for the next flight), which took forever. I will advise everyone I encounter not to fly this airline.
Jetblue performs at its usual high level. Friendly staff, welcome from Pilot, and standard package of beverages.
The E190 on this route is showing its age (as are many of Blue's E190s). Lack of power, tiny video screen, marginal resolution point to the need for an overhaul of this jet. They are apparently in progress of updating the E190 fleet. Much prefer Blue's A320's which in my opinion is a great ride.
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