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We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

All was excellent, just your survey needs button "do not reply" for short flights where there is no food or entertainment provided.

Check in was great, we were helped to get emergency exit seats as i am very tall. Just a great friendly experience.

Delayed by an hour which was no fun and can add up when having some drinks at the airport bar.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

was delayed one and a half hour

Crew were proffessional on board.

Planes to start were late. (two hours on second leg. Passengers had to guess what was happening. Some were left behind. All in all Bahamasair lived up to its reputation - AWFUL

Nice easy ride once the plane got there

2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something

Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Our flight was delayed by 5 1/2 hours... just miserable. No clarity about when we would depart. We had to wait by the gate so they could give us the departure time which changed many times. Quite a few passengers did not receive declaration forms so it caused such confusion at customs. also no beverage service which would have been appreciated. The plane looked old and tired. Not sure I will use bahamasair again.

Crew was unfriendly and unhelpful. The flight was delayed 4 hours and no one seemed to care at all. We were told this was common for Bahamas Air. They consolidated 2 flights because they were both only 1/2 full, except then they were 3 passengers over the maximum number. Then they boarded according to people's names and boarding times (in an attempt to force the latest boarding passes to wait for the next flight), which took forever. I will advise everyone I encounter not to fly this airline.

Free Directv and music, free snacks

Great in flight crew, nice free snacks, good entertainment.

Gate personnel unfamiliar with the proper boarding sequence announcements and "phraseology" for proper understanding of which "group" of passengers board next. I have experienced this several times lately, at different locations ... sort of unusual.