Delta always provides stellar service. I am always impressed and will try my best to travel via Delta if I can afford it.
I think in the future I cannot fly anything less than Comfort plus. The seats vary depending on the plane. The people are extremely nice and funny. I try to only fly Delta if I can help it.
Great flight. Thank you for the upgrade to first class.
Both legs on the way were smaller planes, each had a mechanical issue causing a delay
Delayed flight. Dirty seats, dirty seat belts with food stuck on it from previous passengers maybe. No one cleaned the seats or flight.
No headphones, forced to sit in another seat that I did not book, had to check my carry on when I boarded the plane I saw backpacks and other non carry on items stuffed in the carry on holder! Horrible experience Wi-Fi did not work either
There was no food, so :( to that one. The flight was delayed by 3 hours. Not Delta's fault. Not the crew's fault. Considering how tired all us passengers were, everything went surprisingly well. The flight crew were very helpful, friendly, and professional. I always fly Delta.
My flight was delayed and I got back around 3.5 hours later than expected. I had to get a new connecting flight
Five hour delays every hour, I wish it were all at once
Got rerouted from a straight flight from Orlando to Atlanta to Knoxville to a flight from Orlando to Detroit to Knoxville! Seriously!! Flight delay out of Detroit! Long day for what should have been a pretty easy travel day!
The food could have been better and the entertainment could have better movies or streaming.
Fantastic experience once again flying with United! There was great communication from the cockpit and one of the flight attendants went out of her way to get my two little kids some special treats which elevated our travel experience coming home.
Flight attendants need to know their plane. Seated in first row yesterday. The seat had about a 1 inch recline that was not adjustable. I don't appreciate being awakened to raise a seat that can't go any further forward and such a small recline is either irrelevant or the plane needs to be repaired. Not the way to treat any customer and especially the ones who have paid that level of money for the seats.
typical but they have finally enhanced the wifi on some UA flights. Boy, its such a huge improvement
Delayed too much. 1.5 hrs in the airport and another 1 hr in the runway. Got too late in the night. There was no proper food available.
Did not like the check in guy quibbling over a couple pounds at the luggage weigh in
This is related to my second leg of the flight, from Washington DC to SFO. I understand things happen, but I got home at 3 am for a 12:59 am landing. I live 10 min from the airport. Bridge breaks when a few rows of the plane are off? Maintenance didn’t catch that?
WiFi was slow as compared to trip down. Maybe because it was a night flight and more people were using it?
Excellent except for the 2 screaming kids who wouldn’t stop crying and screaming for the entire flight but what are you going to do? The flight was early- good experience
Kept changing the takeoff time and the moved it up so arrived when boarding had already started. Then sat waiting to taxi in for a long time
Our screen kept turning off ...3 times...had to get crew attention to turn it on again
Everything went smoothly and the staff was very kind. I’m glad I purchased the extra leg room for my long flight; it was totally worth it. We were served 2 meals for a 9 hour flight which I was not expecting and they were very tasty. I appreciated them being vegetarian. Customs line in Munich was long; I had a choice to have a 1 hr 40 min layover or 2 hr 40 min layover; I took the longer layover which I was thankful for because my flight was delayed 30 minutes and there’s a good chance I would have missed my connecting flight. This was my very first international flight and I would fly Discover again without hesitation. Thank you for taking good care of me!
Stop charging for alcohol overseas flights and start taking cash again not everyone wants to pay with card if the person is bigger give him seat on the outside seats not the middle in between the people is common sense and mainly if you fly for Lufthansa provides the sam service and experience...
Crew was not happy. Very uncomfortable seats. When person leans back in front of you the screen is too close to me. Food was awful.
I have ordered Hindu or Indian vegetarian food, to my surprise they did not find any such request. All I ate during the flight was 2 pieces of bread. The airline hostess was completely rude and racist. She promised one apple and I asked he four hours of promise and she denied saying am not nice to her. Europeans seems to be having racism issues with Indians. I will officially launch complaint with Indian and USA governments They made to starve, I recently got open heart surgery and I am diabetic patient
I am not sure I like the new Discover line of Lufthansa. I have been flying from us to Italy for the past 30 years and always favored Lufthansa ove other Companies because of cleanliness, service, food, beverage. When compared white other airlines Lufthansa was always considered one of the best. I can't say that anymore. I fly Lufthansa only because I consider the line MCO to FRA timely convenient for my schedule but always look for alternatives when before I was considering other routes only if the price was in question.
Everything was fine except the landing. We were off loaded on the tarmac. Squished on busses then driven around for 20 minutes. Dropped at terminal B and needed to be at A so had to wait 20 min in another line to catch a bus then another 20 min wait in customs! How on earth were we to get to our connecting flights!? Not a great first trip with your airline or start of my vacation. The woman on the tarmac was rude too
Problems checking in. Charged for bag which was to be included. Repeated trials with in line check in process
Seats are too close together, there is not enough legroom. Food was pretty bad. TV didn’t work for more than half the flight which was annoying. Crew was annoyed that I complained about the TV they shut down the system and it restarted but then froze again. Asked them again but they were annoyed only to shut it down again it worked for two hours then froze again.
It was horrible!! The plane was old and outdated. The AC was not adjustable and got me and my daughter sick because we couldn’t redirect it away from us. Absolutely no leg space. The food was garbage. Horrific experience! Shame on Lufthansa to use such trash airplanes.
