Daily cleaning, installation of cabin HEPA filters on flights from Orlando to Vienna
Most visitors from Orlando need to provide a negative COVID-19 test result and/or quarantine to enter Vienna. Most travelers can enter Austria, but there are restrictions. Fully vaccinated travelers are required to present a health pass to enter restaurants, hotels, etc. Travelers will need to show either a negative COVID-19 test result, proof of recovery from COVID-19, or proof of vaccination. Sinovac or Sinopharm vaccine certificates are not valid for entering hotels, restaurants, etc. within Austria. The vaccine certificate is valid for 270 days after the 2nd dose for 2-dose vaccines. In people with a past infection and one vaccination, it is valid for 270 days after that one dose. For vaccines that require only one dose, it is valid from the 22nd day for 270 days from vaccination.
Read more about travel restrictions for Vienna
Visitors from Orlando will need to quarantine for 10 days upon entering Vienna.
Visitors from Orlando must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken before departing to Vienna.
Current regulations for vaccinated travelers to Vienna: most visitors from Orlando may enter Vienna but may still need to provide proof of negative COVID test.
Pre Travel Clearence Form
Travelers from Lesotho, Brazil, Eswatini, Malawi, Mozambique, Namibia, Uruguay, or Zimbabwe must register on the digital pre-travel clearance form (PTC) a maximum of 72 hours before arrival in Austria. Travelers must show their PTC form in digital or hard copy on arrival.
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
There are no direct flights for this route listed on KAYAK. The shortest multi-flight duration is 11h 35m.
In the last 72 hours, the best return deals on flights connecting Orlando to Vienna were found on Iberia ($331) and Air Canada ($438). Ryanair proposed the cheapest one-way flight at $330.
A passport is required to fly from Orlando to Vienna.
When flying from Orlando to Vienna, you should consider leaving on a Saturday and avoid Mondays if you are looking for the best rates. For your return to Orlando, you’ll find the best rates on Thursdays and the most expensive ones on Fridays.
On your way to Vienna, you’ll fly out from Orlando. You’ll be landing at Vienna Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Orlando to Vienna.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Vienna from Orlando is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Vienna with an airline and back to Orlando with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Vienna from Orlando up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Good food and comfortable seats"
Cons: "Boarding was confused and disorganized, but that seems to be a common problem with ground staff at all Indian airports"
Pros: "The entertainment was great and the crew was very friendly and helpful"
Cons: "The ability to access bathrooms after turbulence has ended"
Pros: "Crew was great"
Cons: "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."
Pros: "The crew was nice"
Cons: "Better food and cooked throughly and better seat and more blankets."
Pros: "Crew, interior, seats"
Cons: "Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed."
Cons: "Boarding system did not work temporarily and the boarding was delayed"
Pros: "The flight was on schedule, departure and arrival."
Cons: "The seats were very narrow."
Pros: "Onboard wifi"
Cons: "Crews attitude"
Cons: "Info system is not that easy to navigate So hard to find a movie"
Pros: "The seats were very comfortable, good entertainment"
Cons: "Poor gluten free options"
Cons: "I made a FaceTime call to my daughter over the Atlantic - nothing better!!! The staff is beautiful, and the ride was smooth."
Pros: "The entertainment because it had almost everything."
Cons: "Flying for the first time.I think everything was excellent."
Pros: "All ok"
Cons: "Sray bathrooms often."
Pros: "Crew were good though snacks weren't on offer without asking."
Cons: "The seat I was had water dripping from the roof shortly before landing. Guess it was the condensation from the airconditioner"
Pros: "Nice and clean flight good crew"
Cons: "Nothing as such"
Pros: "ICE is amazing, excellent food also in economy, comfortable seats."
Cons: "If you sit on the double seats in the back you have to wait a lot to get off the plane."
Pros: "Ontine departure and arrival"
Cons: "Airport Staff behaviour in Pakistan"
Pros: "Brilliant service from start to finish"
Pros: "Crew was attentive Pilot steered a smooth flight"
Cons: "Seats were a little cramped"
Pros: "The ICE entertainment"
Cons: "I paid extra to have an exit row for this long flight. Just before taxiing a man moved seats into the exit row seat next to me (not paying for it like I had) and was intrusive and sprawling out over into my space the entire very long flight. I am extremely unhappy about this and the willingness to allow him to move seats that I had to pay extra for and then left me zero comfort on the flight."
Pros: "It’s no choices small portion"
Cons: "No taste a"
Pros: "Every thing is very good"
Pros: "Great customer service"
Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Pros: "The comfort ,food"
Cons: "Crew was not polite and had an attitude when requests was made."
Pros: "Food , entertainment and service"
Cons: "The seats were a little hard. The checkin process was terrible. They ran out of dishes from the menu in the first meal served on board."
Pros: "Crew is very friendly, food is good, seating is proper, entertainment and ease of access are well provided."
Pros: "The service provided by the crew is top notch. No one goes hungry on Emirates."
Cons: "The seat pitch is getting tight."
Pros: "Friendly crew and more leg room on the Emirates flights"
Cons: "Passengers that leave the bathrooms dirty with urine on the floor etc. Not sure what the airline can do about that during the flights. But for longer flights maybe a damp mop or something along those lines would be helpful."
Cons: "I didn't like the food after I hate the fish with rice I got sick sweating cold!!terrible experience!!"
Pros: "The flight crew we're fine and helpful if you needed something."
Cons: "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."
Pros: "Everything was excellent, the food the service"
Pros: "Rude flight attendants and REALLY BAD FOOD."
Pros: "Usual suspects. Emirates does a lot right! Consistent product, and has been over the years it serves the Addis route."
Cons: "I hate how more often than not ADD flight do not get bridges so you have to deal with Dubai's stifling heat."
Pros: "Emirates is still the best option for travel from Seattle to South Asia. Flight time is convenient and boarding process is flawless as always,"
Cons: "In flight meal service and staff attention is not the same as a few years ago. The fees on advance seat selection is ridiculous. After spending close to two grand on a return ticket, Emirates wants me to spend another 40 bucks each way to heya seat of my choice ?"
Cons: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"
Pros: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Cons: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Pros: "The crew were Amazing, thank you Anastasia. Mark, Claudia and everyone on floght EK219. AMAZING job"
Cons: "The food i wish there were more choices please."
Pros: "I liked the meals"
Cons: "It was hard to push my chair back"
Pros: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance"
Cons: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance. An extremely poor show my emirates who call themselves a premier airline and this was a POOR SHOW!"
Pros: "Although the printed menus are a classy touch, I feel like they are an enormous waste- completely unnecessary. At the very least they should be recycled."
Cons: "Cabin service was very slow. We were an hour and a half into each flight before we were offered a drink. No additional drinks were offered with the meal. There were no further services offered after the tea and coffee service... 3 full hours before we landed! Also, the economy class seats are extremely cramped. When the person in front of me leaned their seat back, I couldn't eat my mael comfortably and the TV screen was 12 inches away from my face."
Pros: "Flight leg space and inflight crew are good"
Cons: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
Pros: "Entertainment center was great many series."
Pros: "I like the selection of movies."
Cons: "The check-in and gate staff were trying to weigh our carry-ons and make us adjust things when ultimately does it matter how much weight I can carry on the flight? What if I gained 20 pounds since I booked my ticket. Will I be charged? Seriously, if it's that big of a deal, there should be a limit on weight of the person plus their carry-ons. Thin people should not be hassled! I am saving a hundred or so pounds by not weighing so much! Stop hassling us for carry-ons!"
Pros: "The service crew was perfect. Check on me through out the flight to ensure that I was comfortable. When meals came around and I was sleeping they check to ensure i did not miss a meal. 5 stars for the crew of Emirates flight 220."
Pros: "Wifi availability. Comfort."
Pros: "Starting with boarding, crew's behavior on the plane, general comfort throughout the flight, including food and entertainment all were excellent. I look forward to return traveling with Emirates from Kabul, Afghanistan all the way to Phoenix, Arizona on July 10, 2016. I am planning to continue my future traveling with Emirates and hope to receive incentives for my return on July 10, 2016 and all my future travels with Emirates."
Cons: "I do not recall any thing that I did not like on my travel with Emirates."
Pros: "Very friendly crew, clean airplane."
Cons: "Nothing. They did excellent job."
Pros: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Cons: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."
Pros: "fast and friendly checkin, fast boarding, easy transmit"
Pros: "The seat i got was great"
Cons: "There was a delay"
Cons: "Comfort mostly"
Cons: "Thank you"
Pros: "Seat was very comfortable. Crew was great."
Pros: "Service was very good"
Pros: "Everything was excellent . I was very happy with this flight.Thank you so much."
Cons: "Seat spacing"
Cons: "Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body"
Pros: "entrance with classical music! staff was friendly. probably in top 5 flights"
Pros: "Perfect timing between flights."
Cons: "A small sandwich would have been nice:)"
Cons: "Small space in middle seat"
Cons: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"
Pros: "Rude inconsiderate staff. Terrible plane"
Pros: "Food and workers were great"
Pros: "Good entertainment choices."
Cons: "Seat could be more comfortable"
Pros: "The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows."
Cons: "Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!"
Pros: "Everything was just right."
Pros: "Crew was friendly and the flight was nice and smooth."
Cons: "No expectations as the flight was less than an hour."
Pros: "Sits had more room then other plain"
Cons: "30min late arrival. Still was ok."
Pros: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Cons: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."
Pros: "They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!"
Cons: "I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach."
Pros: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Cons: "I really can’t think of anything I didn’t like!"
Pros: "Crew was very friendly, food was decent and the boarding was a breeze."
Pros: "Fast disembark. Used both ends."
Cons: "No entertainment. Luckily, it was late or I would have missed it because my previous plane was so late."
Pros: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Cons: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."
Pros: "Friendly staff, on time flight. Nice refreshments"
Cons: "Long delay."
Pros: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"
Pros: "Flight crew & overall experience was positive. Meal & entertainment were good."
Cons: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."
Pros: "Flt was great - service was great"
Pros: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Cons: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."
Pros: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Cons: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."
Cons: "Our flight was cancelled .No explanation at all.Hotel was given to us.Thank you for that.We dear only 4 hours.The following day we were there since 5 in the morning and the first word was 10 o clock flight.After to many hours they decided that they can bring us to Mynih and after that flight to Tirana.So I left home Thursday 2 o clock and arrive in Tirana after 2 days. No luggage until yesterday.It never happen before.But in top of everything my plans in Albania were messed up.I have to pospne my return flight 1 week and the charges are unbelievable tooo much 650 dollars.I am not stopping here.Thank you."
Cons: "We didnt get our kosher food so we didnt aet on this flight"
Cons: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Pros: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Cons: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."
Pros: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"
Pros: "Everything was great except seats uncomfortable"
Cons: "Uncomfortable seats"
Pros: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"
Pros: "Leg room, kind staff in the airplane"
Cons: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."
Pros: "Crew anf foid - great!"
Cons: "No room there. It was a nightmare for 12 hours. Never again with Austrian!"
Pros: "They offered passangers ti move to raws that wete half empty so we will have more room."
Pros: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Cons: "Unprofessional very, very!"
Cons: "Thay did not let us in the plane because they changed the name order on the ticket"
Cons: "Been traveling with Auystrian for a while now and so far so good, I'm very satisfied"
"Will never Book anything with kayak Again I was denied to board the flight and call both British Airways and kayak both didn't help and told my money is gone and will not get a reschedule flight or my money back I have to repurchase an emergency ticket today with delta and was able to board the flight with no issues now I need a refund. I will advise everybody to Stay away from Kayak and British Airways and American Airlines they messed up my trip and cost unexpected $2500 that I didn't have it in my budget"
Cons: "Other airlines have complimentary snacks so I was surprised that we had to pay for those."
Pros: "Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience."
Cons: "The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments"
Cons: "Entertaining on board"
Pros: "The flight, food, drinks and comfort was good"
Cons: "When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later"
Cons: "I expected more from business class. I wanted more comfortable seats and better food. The food was blah."
Pros: "The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport."
Cons: "The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to."
Pros: "That we landed safe, there was a good choice of movies."
Cons: "The seats on our return leg were much more cramped & did not have as much legroom as the outbound flight. There were no meals available for me that did not contain cheese. There were not sufficient choices of spirits & we were only offed a drink once in the flight. I have flown with BA for 30 years now. This was absolutley the worst flight I have been on."
Pros: "Boarding was fast and efficient. Everyone went the same time. Had to come in via a small queue and then wait for the gate to open."
Cons: "No food or drinks given at all for free. You had to buy even a soft drink. Not a good experience at all. I waited and bought fast food at the airport after the flight."
Cons: "Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process."
Pros: "The flight was smooth, food good and staff OK"
Cons: "Boarding experience total Chaos. Late departure for no good reason, watched our plane at the gate being prepared for over an hour, we finally took off but missed our connection and therefore missed our Cruise Ship departure. We were put up in a hotel but upon landing in Rome, we opted to wait at the airport in lieu of the second hotel because of the timing as we had to catch a 6 a.m. train to get to Livorno to meet the Ship, it's first stop. Up for 36 hrs as we got little sleep, and were very tired."
Pros: "Crew were awesome, plane was clean and entertainment and food were good."
Cons: "My seat was a little uncomfortable, my mid and lower back had very thin cushioning and I felt the knees of the person behind me in my back throughout the flight."
Cons: "FLIGHT WAS CANCELED"
Pros: "Food was ok and they were pretty generous with the alcohol which I needed since the guy in front of me had a seat which allowed him to lean almost all the way back. He ignored several of my comments and none of the staff had anything to say about this even though it was pretty obvious."
Cons: "Too cramped.The guy in front of me was laying in my lap the whole trip I have short legs and my legs were hitting the seat in front. Flight left late causing problem all along the way i.e. lost luggage for three days. Nobody was particularly helpful or knew what was going on. I had to make several calls just to have somebody find the luggage. We had to go all over the place just to find somebody to give us new connecting flights. The airport there is a disorganized mess which is beyond words. Nobody wanted to take responsibility for the loss between British air and Aer Lingus and my impression over the phone was that nobody cared one wit what happened."
Pros: "Attendants were courteous and the food was good."
Cons: "The entertainment and info system was small and not clear."
Pros: "Flight was on time. Attendants were cordial."
Cons: "No beverages offered in economy class. wish they would at least offer water."
Pros: "We enjoyed the flight from Orlando to London."
Cons: "Trying to find the connecting flight in London and not much leg room."
Pros: "Very friendly staff at the airport as well as on the plane. At AUA you still get complimentary food and drinks, but apart from that. BA is great!"
Cons: "In Vienna, we were picked up by bus, rather than walking through a gangway... but since I was sitting in the last row, it didn't bother me. I wasn't going to get out of the plane quickly anyway."
Pros: "Plenty of leg room, pleasant flight attendants."
Cons: "It was uncomfortably warm through most of the flight."
Pros: "Good food"
Cons: "Long transit at Heathrow airport"
Pros: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Cons: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Pros: "When I was unwell the flight attendants were very helpful and kind"
Pros: "A good trip"
Cons: "Food just OK. Entertainment system outdated with very small screen. Return delayed by over an hour."
Pros: "Boarding and bathrooms"
Cons: "Crew was rude except for pilot greetings while boarding. They couldn’t even take cash for food nor provide a free snack or beverage."
Cons: "The entertainment system is outdated and the touchscreen was poor"
Pros: "Nonstop flight to London from Orlando"
Cons: "My special meal request was ignored on both my outbound and return flight. The plane was dirty and my seat was worn. The technology on both flights was anequated and in much need of updating."
Pros: "Crew was great really took care of me. Made me very comfortable. Very polite."
Cons: "Initially the seat that I upgraded to was the seat I specifically told check-in agent I did not want. Took me an hour to check in. Frustrating. Once on board I discovered that this was not the seat I wanted and pointed it out to crew who took care of issue. All's well that ends well."
Pros: "Decent service and comfort."
Cons: "Dear wife luggage failed to arrive. Very disappointed after trip plan 2 years in the works."
Cons: "No USB port for charging phone and poor audio watching entertainment"
Cons: "Economy seats are very uncomfortable for a long flight"
Pros: "Great crew, and delicious food! The seats were not bad either."
Cons: "The entertainment system was outdated."
Cons: "Seats cramped"
Cons: "They don't even give you water without charge"
Pros: "The boarding was very good and the crew was very nice"
Cons: "There certainly should have been a snack on this longer flight"
Pros: "Crew was friendly"
Cons: "1) I was booked on the next available flight. This flight was delayed too. I was really exhausted, and tired of waiting. 2) The refreshment was only for purchase. I understand,that non of the domestic flights provide food but 1 nonalcoholic drink or water, and small pretzels or nuts are always offered free of charge, and additional refreshment is charged. Sad, this was not an option."
Cons: "You lost our bags..."
Cons: "The BA agent Giles, was rude and spoke to us condescending. His inept handling of rescheduling my family caused us to not only be split up in our flight from London to Vienna, but the majority of us had to wait 10 hours for the next flight. He could've rescheduled us together, but instead he ignored my sister's request to do so, rudely told us to get back in line, and rescheduled another family on the same flight as my sister, thus eliminating our seats together, and forcing her to travel alone."
Pros: "Staff and food."
Cons: "The cramped club seats....can't extend fully if you are over 6ft."
Pros: "Nothing to like in particular."
Cons: "Why does BA insist on serving spicy food on every flight from the US to the UK. I was offered chicken or pasta and no one even bothered to tell me it was chicken curry. With BA I always bring food on board with me as the inflight meals are awful."
Pros: "Not much. Very small plane. Only one bathroom on the back in the galley! Impossible to get in most of the flight because of service carts."
Cons: "Food service extremely slow. M&s choices looked good but the crew had their hands full trying to deliver. Too bad"
Pros: "Everything was ok."
Pros: "Clean cabin and crew's friendly attitudes."
Cons: "Finally got it 20 mins before touch down but the cheese was still freezing cold! That's amazing! The crew would rather enjoying coffee and talking instead noticing the call for help. Coffee served with a loosing lid and ended up spilling out."
Cons: "Charging money even for a soda. Seriously so cheap."
Pros: "Checked in online and very quick bag drop at MCO."
Cons: "Awful food both for dinner and breakfast. Choice of chicken curry or cheese and tomato pasta but had already run out of chicken by the time we were served. Menu doesn't seem to change from one year to the next.Bread bun like a rock, salad uninspiring. Breakfast equally disappointing with a dry bagel and a couple of breakfast bars."
Pros: "My luggage arrived with me."
Cons: "The staff is always friendly with BA. However, the boarding process was amazingly slow and complicated. LHR must be one of the worst commonly used international airports."
Pros: "Crew and check-in staff were welcoming. My wife walks with the aid of a stick and we were offered priority boarding at Gatwick without having to ask."
Cons: "Seats in the 777 were not that comfortable, in-flight entertainment system is showing its age and the food continues to be mediocre in Economy, at least it wasn't all spicy this time. Breakfast consisted solely of an uninspiring dry bagel and a crunchy bar. Taking to bringing food onto the plane with us as a substitute/supplement."
Cons: "Damaged suitcase"
"The flight was hours late and caused me to miss my connection to Boston. Iberia was slow to fix things at the airport and ended sending me to a low-budget hotel. This was a bad experience overall and I will likely discontinue using Kayak again going forward."
Cons: "The service and the flight connection which we missed because of the short amount of time in between the 2 flights. They didn't wait for us, as we got told they would, since our first flight was with Iberia. And this flight was late"
Cons: "The seats"
Pros: "The crew was really nice. They were friendly and genuine."
Pros: "Seat small. No air flow control for seat."
Cons: "Need more than 2 beverage services in 10 hour flight."
Cons: "to be able to be on that flight, A delay from Malaga threw everything off."
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Cons: "Missed connection and this delayed by 20 hours to final destination."
Cons: "No comfort. The USB wasn't working, even with the pilot telling us about it's availability."
Pros: "On time"
Cons: "SEAT was not confortable"
Pros: "Al the devices provided"
Pros: "On time and pleasant service ."
Cons: "The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel."
Pros: "Left on time fast out"
Cons: "Dos not Get any food"
Pros: "Arriving at my destination, safe, sound and on-time."
Cons: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Cons: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Cons: "Loud people around"
Cons: "Sits are too tight. Honestly impossible to be comfortable"
Pros: "On time, polite, comfortable"
Pros: "Our seats were very comfirtabke"
Cons: "Nothing, it was all great!"
Pros: "The cabin crew, the overall flight conditions."
Cons: "No entretainement and flight information available."
Cons: "My USB connector didn’t work"
Pros: "The staff was rude and not helpful. Check in was below standard."
Cons: "Baggage lost is constantly a problem with Jerez Airport!"
Cons: "The service was aweful. Right from getting my ticket, to getting served on the flight. Staff needs major improvement."
Pros: "The boarding process was excellent and efficient. I liked it."
Cons: "There was no free food and no entertainment. That was very disappointing."
Pros: "Entertainment was nice and the rise was very smooth."
Pros: "Food, entertainment (great monitors), new cabins."
Pros: "Spaciousness of plane"
Cons: "Boarding was a zoo! The stewardess in business class was very rude. The food could be less starchy."
Cons: "There were no vegetarian/pescatarian meals available so I literally ate bread rolls for dinner & the tv audio was broken. I paid $40 for 45 MB of WIFI so that I could work and the internet lasted about 10 minutes. i couldn't even send an email within that time. The tv screen itself kept flipping back down to the aisle. Finally, the temperature was freezing & the bathrooms were disgusting."
Pros: "Pilot was great, soft landing, smooth takeoff"
Cons: "Small seats"
Pros: "Wide bodied aircraft"
Cons: "No free drinks or snacks"
Cons: "Lost luggage, hot plane, charged for water"
Cons: "No space between seats, myknees barely fit. Fortunately no one was next to me. No complimentary drinks at all, not even water"
Pros: "I liked the air crew and the media systems on the plane."
Cons: "I did not like the fact that we were charged 75 euros because our bags were .5 kilos over weight. The lady put the bags through before giving us the cost and the option to move things around into our carry on bags. That was extremely disappointing."
Pros: "The food was good"
Cons: "The plane was supper cold & the service was poor."
Pros: "Hat it was a quick flight."
Cons: "No entertainment, no free beverages or snacks, crushing legroom."
Cons: "Despite the fact I had payed for my seats 7 months earlier and the calls I made to their call center to confirm them, they gave the seats to someone else and assigned me last row seats, next to the bathrooms and that did not recline. No compensation offered."
Pros: "Quick, comfortable flight. Lovely crew."
Cons: "Food and beverage only available for purchase, nothing complimentary. No entertainment."
Pros: "We like the food, the entretenment service, the airplane was new and flight attendants was very polite !!!"
Cons: "The customer service people were the least sympathetic and least helpful people I have ever met. They did nothing to accommodate us."
Pros: "I felt rushed when eating. There was not enough time to eat when they were coming to offer more bread and coffee. They were in a hurry to pick up. Food was short"
Pros: "Good service"
Pros: "Easy check in and comfortable seats"
Pros: "Direct flight. Great service."
Cons: "No beverage service. Flight was delayed two hours."
Pros: "Crew was friendly and accommodating."
Cons: "Seats were next to the bathroom in the middle of the plane and passengers have no regard for your comfort. They lean on your seats, leave the stinky bathroom door open constantly-causing me to get up and close it at least 4 times during a 9.5 hour flight."
Pros: "El cambio de vuelo en Mx fue un poco confuso pues había que salir a mostradores y volver a hacer check in."
Pros: "Excellent flight. Iberia had outstanding service"
Pros: "Service was good... Overall it was pretty good"
Cons: "The seats didnt have individual a/c and it was kinda hot... Also the ligjts were not individual"
Pros: "Not muchl"
Cons: "Late Seats were not comfortable No entertainment"
"no booze being served in cattle class; there is no valid reason for this, just lazy flight attendant's union. only in biz class!"
Pros: "Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO"
Cons: "Knowing we had to get a visa for Canada"
Cons: "Cramped seats. No IFE. Chaotic boarding. Luggage missed flight."
Pros: "Everything was perfect! The crew always ready to serve us!"
Cons: "Perhaps, update media features! A small corner for children to keep them "busy"."
Cons: "Being near the back of the plane we missed out on all the food options except for the chicken wrap which was horrible. You ran out of everything else."
Pros: "It was too hot in the airplane, and we were sweating. No leg room, no screens, I asked for water and didn't get"
Pros: "We arrived safely"
Cons: "Flight was 3 hours late. Crew was disorganized & inefficient. Announcements were repetive & not helpful. Waited 2-1/2 hours on plane before departure because crew was terribly ineffective boarding passengers that were re-routed from another flight. No weather or mechanical issues, bad decisions."
Cons: "7 flight delays, over 1 hr 20 min to board, poor service, reboot entertainment system 4 times"
Cons: "the poor Air Canada Rouge employee boarding the passengers from the gate was alone but it was hard to see her working so hard. There should have been 2 employees there as it was very busy and many had to wait. I had wheelchair assistance and was left at the wrong exit for my shuttle and had to walk quite a distance, which took me a very long time, and therefore added over an hour to my travel home."
Pros: "The flight itself was ok."
Cons: "The flight was delayed, and still late, I missed my pick up and had to get home by taxi. It was raining when we arrive, and they was no taxi available at 3am.so we were standing outside the terminal in the cold."
Pros: "It was great!!!"
Pros: "We were put on an earlier connection flight to be able to make our flight back home on the same day. Weather conditions brought delays to flights that day. It was nice that the person was proactive and met us as we were exiting the airplane. We really appreciated it"
Cons: "Delay leaving We booked our flights many months ahead and ended up getting separate seats. People shouldn't be forced to reserve seats and have to spent more money for their flights. The airline should respect the booking and seat two people together"
Cons: "Flight back was OK but flight to Orlando was not. Travelling with s 94 yr old man in a wheelchair. Everything at Pearson is not conduscent to travel with a handicapped person. Poor layout, poor assistance, non caring people, long distances,, and final straw was air canada started boarding without calling for handicapped first. We had to stop them and then fight our way up the aisle with people all in the way. Terrible, just lousey. 3 and a half hours before flight we arrived and didn't even have a chance to get some lunch before flight. I give Toronto and air Canada the worst possible rating of any airport or airline I've ever dealt with. John O"Hearn"
Pros: "I was not given a seat assignment on an early 6:30am flight but was given a first class seat...that was a bonus because I was travelling with my dog so I had ample space."
Cons: "Almost missed my flight because an Air Canada representative insisted I could not use my visa debit card for the luggage fee. I then tried to pay cash, but he said that he didn't accept Canadian currency, so I would have to use the ATM to withdraw American cash. I did, and the fees were ridiculous. Then, he didn't have change to break the 40$ i withdrew into his $25 fee. I proceeded to follow him as he walked around for twenty minutes asking random people at the airport if they had change for a twenty. It was very embarrassing and stressful, as I already was in tears from saying goodbye to my partner. Boarding the plane wasn't a problem, but getting on a plane in Orlando, Florida with the air conditioner broken with a plane of 300+ was outrageous. It felt like a sauna in the airplane and the kids were screaming in discomfort, something a 20-something like myself wanted to do as well but had the control not to. It's a shame because we used Air Canada a lot to travel back and forth to visit each other, but with this last trip we will no longer be using this airline and will shop for alternatives who are worth the price of admission."
Cons: "Difficult to cancel flight. Could not do on line and when I called I went through a menu that said that no one was available and to call back later. Didn’t even state what later meant. Subsequently ended up not canceling in advance since very little ability to call back once into work day."
Pros: "Boarding was a smooth and easy process and crew was pleasant."
Cons: "I'm only 5'2" rouge is advertised as comfort and the seats felt slightly cramped. Not sure how someone taller could be comfortable."
Pros: "Time flight was correct"
Cons: "Delayed flight with no explanation, no WiFi access (it wasn't working), and the service was okay - they weren't stellar or poor."
Pros: "Pretty much nothing, this goddamn company has so little to compensate for the great inconvenience they provide in mismanaging our flights."
Cons: "I was delayed significantly for both flights on my round-trip and all Air Canada can offer is 15% off my next flight with them. What an embarrassment this company is to be the official airline of Canada. They should change their name to Air Rouge and allow some other company earn Canada in the name. What absolute trash honestly, if you like delays because the plane has a technical problem and they can't even sort out a back up plane within 6 hours, at their headquarters with all these hangers and planes at their disposal, then at least you'll get 15% off your next delayed flight with them."
Pros: "The crew was professional and friendly."
Cons: "The return flight to Orlando was just shy of 2 hours delayed. It was delayed 30 minutes prior to boarding. Then we sat on the plane, at the gate for over an hour. The plane was absolutely filthy. There was food on the seats, on the floor, smears on the window. It was disgusting and I could not wait to get if that plane. I will not be choosing air Canada in the future."
Cons: "I made a mistake on my reservation. I thought I made it for July 30tb , but it was for August 30th . They charged over $600.00 to fly home , which is a lot of money to me ."
Pros: "Everything was great. Smooth, comfortable ride. I felt well taken care of"
Pros: "Not much."
Cons: "They only had two people at the counter to check in passengers for two flights that took off fifteen minutes apart. they closed the ticketing/ checkin counter downstairs an hour before the flight was scheduled to take off. the same people moved up stairs to work the counter at the gate. it took us an hour and ten minutes to get check our bags. Once we got to our destination, only one of two bags was with us. the airline won't even deliver the missing bag to us. they will only get it to the destination airport if they can find it."
Cons: "Boarding always seems a bit of a jumble. Everyone stands around for what seems like an age. They announce zones 1 and 2, then people with children, then everyone else, but we are all standing around and then trying to queue for a long time."
Cons: "Paying for checked luggage. You should include that in the ticket price for ease of getting through check in. Plus there was not alot of wickets open during the check in period causing a mass buildup of flyers."
Pros: "Service, entertainment and comfort were the best features about flying first class when we had actually bought a regular fare ticket!"
Pros: "Streaming movies"
Cons: "Pretty much everything. From boarding late, rudeness of crew, tight space of seats, no airvents etc. 1hour late as well."
Pros: "In wheelchair, traveling alone. Perfect service from gate to gate. Moved my seat to a large one in front, took my carryon for free. All staff nice, great persons."
Cons: "No movies without app and no publicity to download app in advance."
Cons: "My daughter has a peanut and nut allergie and air canada still serves them on a plane. I found 2 nuts in my seat ..I had to wipe down my seat as well as my daughters"
Pros: "The in-flight staff were friendly."
Cons: "We avoid Air Canada and after this flight that will continue. First, they wanted $400 for the return trip to guarantee that my wife and I sit together. To guarantee that we sit together and that it would be safe for her 28in femurs it would be $800. Then the Orlando leg of our trip was delayed by two hours, guaranteeing that we would miss our connecting flight. They would not make arrangements prior to departure, nor would they respond to any enquiries from any of the passengers about their connecting flight arrangements. On arrival in Toronto, as we pulled up to the gate, they announced that they had found alternate connections for all but 4 passengers that we would get more information outside. There was nobody at the gate. There was noone at customs. We did not know if we had a connecting flight, or if we had to pick-up our luggage. Nobody from Air Canada gave us any information. We asked security at baggage if we should go on to connecting flights or wait for luggage and were only informed that once we leave the baggage area we couldn't return. When we got to the terminal entrance for connecting flights, we were told (by security) that we could not enter without a new boarding pass. THEY directed us to the line for Air Canada (no indication if we were in the right line, but other people in the line were in the same situation. We finally got to the counter and were informed that we were on the last flight of the night and given boarding passes. Thank heavens that my credit card has priority pass membership. Delays happen. The way Air Canada handles it turned a minor annoyance into a maximum-stress situation. We already avoid Air Canada because they took away almost 50,000 travel miles for not flying for one year. We will work even harder to avoid them in the future."
Cons: "No food options, only beverages. Checked luggage is extra. It's a shame we're constantly losing services with flights but the costs remain the same."
Pros: "Delayed and still on time overall great experience"
Pros: "Better than driving 19.5 hours home comfort wise but much more expensive for 4 people. Would have driven if our stay was more than 10 days."
Cons: "- Overhead storage was occupied by someone else sitting in a seat rows away so I had to store my carry on under the seat in front of me reducing my leg room even more than the cramped seat."
Pros: "Because of the snow storm in Canada, there were delay. Air Canada improved a lot since the last time I travelled with them maybe 3 years ago. They are nice and want to help us. Since there were a delay at MCO, I had less time to catch my flight at Montréal. Everyone was helping. They look at us and smile. We don't seem to disturb them like before. There were an exeption with the woman at the Air Canada desk (MCO)for the luggage and at boarding who was annoying by my question and demand. She was the only one like that. Other passenger also notice it Everything went well also when I travel on my way to Orlando Nov 30."
Pros: "Crew met all the neccessary requirements at check-in counter and in- flight.."
Cons: "Seating was not comfortable and didn't want to pay extra to secure the appropriate seating.. Ihave travelled with Air Canada Jumbo jet in the past and found it was much better..."
Pros: "Departure was right on time. Arrival was right on time"
Cons: "Flight was a bit bouncy! Only got a free drink, no free snacks like pretzels or something."
Pros: "unfortunately, not much."
Cons: "The check in was a mess. Ticket counters were scattered, three flights going to Canada and no one was directing the lines. People in line were shouting at each other and getting angry. Took two hours to check in.....had to run to catch flight and I was there two hours before boarding time."
Pros: "Not certain the type of aircraft used for the flight from Orlando to Toronto, but it had more leg room and more comfortable seats that the flight to Orlando which was on an Airbus. The seats were a wee bit wider and the extra few inches of leg room made the difference between a completely unbearable flight and one that was "poor." (See comments about the crowding and heat.)"
Cons: "We were returning after a cruise, spent part of the day on a shore excursion before being dropped off at the airport 5 hours before our flight. There was no rep at the check-in counter until 3 hours before the flight which meant we had to sit in the terminal for two hours. If they could have had one rep on duty to check in early arrivals, we could have proceeded through security and spent time in the MCO Lounge which would have been more comfortable than the terminal. Once their check-in counter opened it took about 2 hours to clear that and security. Once on board the sold out flight, we were told it was too cold in the front of the plane; while in the back it was baking. For a flight departing Florida, I would expect the airline to have A/C running before we boarded."
Pros: "Everyone was very pleasurable"
Pros: "Almost everything about the flight. Easy check-in. Didn't loose my bag which is always a great thing."
Cons: "The new app entertainment for Air Canada wasn't really explained by the crew but so I just doozed off."
Pros: "Crew's smiles and helpful"
Cons: "Very small seats"
Pros: "The plane was a large one so it makes my trip comfortable with my 2 years and 2 months baby"
Cons: "it seems to be expensive to pay full ticket price for a 2 years and 2 months baby in addition to 1 small bag for the 2 of us."
Pros: "Nice crew, complimentary drink during flight, I only brought carry-on bags so I didn't have to worry about tracking down any lost luggage, but I didn't hear about anyone else on my flight having a problem with their bags so eh."
Cons: "There isn't much space between rows on air canada planes. I'm only 5'6" and it felt a little too close for comfort"
Pros: "Flight was early"
Cons: "Drink serve very slowly not that it is important"
Pros: "Flight crew was friendly."
Cons: "Horrible smelly crampy cloth seats, awful food, they don't offer complementary wine and beer for international flights like other carriers, no tvs in the headrest. The flight crew works slower then I have ever observed in my over 200 flights. Took them 1hr 40min to serve what they called "dinner", Delta and others knocks it out in 30!!! And don't get thirsty, You'll die of dehydration before you get a drop of water. They treat ice like its gold. 2 cubes for each drink. If u ask for more u get one more cube. Lol. It was just a horrible experience! I will never fly Air Canada again."
Cons: "The fight itself was fine. Not great. Not terrible. But the airline lost my son's suitcase and has been entirely unhelpful ever since then. Now we have been stuck in a foreign country without clothes and toiletries for 36 hours and Air Canada's "helpline" has been anything but helpful. They can not find any information on the location of the suitcase and hope that they will find it in another 48 hours. Rediculous!! I will never fly them again and suggest that you save your money, effort and vacation by flying with another airline."
Pros: "We eventually got here...6 hours late"
Cons: "Bottom line is that they appear to NOT service their planes well and Captain made poor decisions. Only flight on the board listed as "delayed" on a sunny cloudless day in Orlando. Never a raindrop and instead of leaving at noon, we left at six. 1. Took them 45 minutes to change a tire on the nose. 2. According to captain " a strange item was beside his cockpit seat and that took an hour. I assume he didn't recognize his empty Oreo box. How do you allow someone to drop a strange box in the cockpit. 3. Taxi out and a switch won't work. Sit there for 45 minutes. "We were able to reset it." Go 100 yards. Stop. "Need to do another reset." Doesn't work. Takes corporate 30 minutes to decide what to do. Return to terminal for maintenance on phantom problem. 4. Sit at terminal for a couple hours. No one allowed off. Beverages are all warm. Crew serves warm water and crappy sugar-bomb pretzels. Passengers get sick. Won't let anyone off. 5. Finally gets in the air. Crew has nothing but snacks; no real food. Beverages are warm. 6. EVERYONE misses connections."
Cons: "We had a short time between flights. Custom wasn't to bad but having to get through security again was a mess. The security guard at first location told us the floor above was moving faster and had more doors. We were in a hurry and changed lines and the other was worse we walked up to gate right in time."
Cons: "One of the bags came after 5 days as it was not loaded on our departure flight. What was worse, we were unable to get any information. Each time we called we were given conflicting information."
Airlines flying from Orlando to Vienna have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Orlando to Vienna
Masks required on board, masks provided on flights from Orlando to Vienna
Social distancing seating
Middle seats unavailable to book on flights from Orlando to Vienna
Testing for antibodies, testing for symptoms for flights from Orlando to Vienna
Waiving of change fees. Search flexible flights from Orlando to Vienna