I paid $50 for my check on and additional $25 for it being overweight. Checking In wasn't easy or convenient. The plane was very snug. The service wasn't great.
I was left in the dark with no status updates for three hours on why my flight was delayed or when it would eventually leave. On a side note I missed a show I was attending that day for my wife and I's anniversary. So, the 30$ I saved on plane tickets cost me over $300 in lost theater tickets.
I was told via an email that I should arrive at the airport as if I was leaving at my original departure time even though it was known that the plane was very behind and I would depart at 2350. I got to the gate at 8 and boarded at 1125. Not cool.
Flight was delayed 4 hours then canceled due to lack of staff. What kind of airline that charges for every little thing including carry on bags can say oh sorry no staff.... not acceptable
Left waiting 4 hours then told flight canceled due to lack of staff with no rescheduled flight. I was flying home to see a dying family member of who I may now not get to see in time.
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