Allegiant actually impressed me, original inbound flight from PBG was so late they gave us a bird inbound from Des Moines and only left 1h late and gained 40 minutes back in the air. Comfortable flight with no frills but no complaints.
It was cold on the flight. The crew was very pleasant. I didn't order any food. We were delayed due to Captain waiting on maintenance log. He kept us informed though. The flight itself was smooth. I would definitely fly with Allegiant again!
Superb. Staff great. Great flight. As with other airlines, seating too tight and restrictive.
It was fine. Nobody was outstandingly friendly but no one was rude and everything was smooth . The captain thanked us for flying but no one greeted me as I walked on the plane or as I exited which is the least they could do lol
Easiest flights I’ve ever taken. Plane was comfortable without overly crowded seating.
Gate agent asked if I could switch seats so a family could sit together. Agent moved me to a seat in the front of the plane, no charge. It was easy. The agent did a great job.
Worst ever! Flight cancelled supposedly for weather even though we k ow of many others who flew into Bangor same time no problem. At the airport there was no customer service at all just refund and no possibility of rebook for 3-4 days. Aweful won’t fly with them again!!
We waited for our captain to arrive and she made our flight take off 20 minutes late.
The staff was friendly, helpful and nice to the customers! What a nice experience- especially flying Toledo to St. Petersburg Fla nonstop and back !
Be just a little friendlier, instead of just doing their job and speaking because it’s their job. At least act they want to speak.
Flight got delayed for 5 hours no good explanation was offered ;(
The experience was good. No frills but I got there safe and sound and on time.
After boarding and un-boarding twice over 6+hours, the flight was canceled.
Severe turbulence. Captain never came on to reassure passengers after things settled down.
Boarding in Orlando was not good. Giant mob at the gate, should have been lines.
My flight was delayed by two hours which made it so that I would miss my layover flight. I stood in line for customer service for over an hour and when I reached the agent she told me to scan a QR code and it'll give me options. I wasn't offered any help, guidance or compensation, only told that I have options but that I had to figure it all out myself. I was refunded part of the trip and had to buy an expensive same day ticket from another airline in order to get home. I will never fly Frontier again.
The check in process was a mess for no reason. I spent an hour waiting in line trying to get them to print my boarding pass and as a result I missed my flight.
The flight was canceled, then delayed twice, we were moved gates twice. Short staff at the counter and check in. We waited for our flight 9 hours. Will never use Frontier ever again, or Spirit.
There was only room for a quarter of the passengers to sit at the gate at MCO. The gate attendant allowed people who did not require assistance to board early before they realized and started to turn people back. The flight was extremely uncomfortable due to pressure. My ears, eyes, sinuses and joints were very painful the whole flight. My sister also complained about her ears and sinuses as well as joints and while deplaning I heard several other passengers complain about the same issues. I’ve never felt that much discomfort flying before and I’ve been doing it for over 40 years.
Even though my personal item fit into the testing compartment they had, the agent charged me for the bag and threatened to not let me board if I didn’t pay. He was doing this with everyone that was boarding, everyone was so pises. Never flying Frontier again
