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Top 5 airlines serving from Florida to Ohio
Scores according to KAYAK customer reviews
Pros: "Plane wasn't filled to capacity"
Cons: "We sat in the runway for 2 hours"
Pros: "Mary is awesome. Even More Space is great. Early arrival"
Cons: "approach and landing"
Pros: "Crew waa nice."
Cons: "One of my bags when it arrived in cleveland was all taped up. When i opened it in front of the JetBlue person there was no zipper or lock. All the contents of the bag were shuffed in as they fell out and some just threw them in ther and to close the bag tapped it up"
Pros: "On time"
Cons: "Plane was freezing"
Pros: "Sunset was spectacular. Flight attendant pleasant. She needed ice that was not melted and refrozen!"
Cons: "I would have liked a pillow. For my back. Maybe I should have asked when I boarded."
Cons: "T v s didn’t work very good took long time to get to run. Then interrupted many times."
Pros: "Courteous and friendly crew from the time I walked into the terminal . I dont travel much but they made me feel right at home and made sure everything was taken care of and took the time to make sure I got where I needed to be problem free."
Cons: "Poor selection was offered. I know they were on a short flight so it really didn’t matter and it’s not their fault that they can only serve what they are given. The crew was exceptional in every other way."
Pros: "I know the pilot did the best he could but the landing in Newark was the worst I ever went through. About 20 people vomited, including myself. The crew was very thoughtful and picked up the bags before landing."
Pros: "Good crew. Comfortable seating/leg room."
Pros: "Excellent, on time no delays spacious seats"
Pros: "Crew was excellent!! Pilot and flight attendants really helped to keep things going despite the many problems."
Cons: "We had to switch planes because of a fuel leak. Then the second plane had computer problems. We left 4 hours after we were supposed to."
Cons: "The flight was late and did not leave till 11:50 pm"
Pros: "service, food and cleanness"
Pros: "Overall this is an excellent flight. JetBlue has more leg room than all the other airlines I've flown. Free snacks and non-alcoholic beverages. A lot of entertainment options and Wi-Fi. Bring your own headphones if you want to save a few bucks. We boarded on time."
Cons: "Even though everyone was on board and ready to go they did not close the door and depart. I have no idea what they were waiting for because no one else boarded the plane. No announcements from pilot."
Pros: "Crew was honest and helpful and doing their best"
Cons: "They weren't thinking about our safety and security in getting us home. We got diverted to Baltimore when we shouldn't have taken off in the first place, the second time. And we were left with no safe options to get home!"
Pros: "It was a good flight"
Cons: "My screen didn’t work"
Pros: "Crew was nice. Cabin service was great."
Cons: "Half of channels didn't work. I wish there was a USB port in all planes. This one was pretty outdated."
Pros: "So I couldn’t get a full boarding pass.. and had to go to the American Airlines to get my continue ticket.. that is not the right way to do it .. other then that every thing was good."
Cons: "Read the above"
Pros: "Smooth ride. Great snacks."
Cons: "Everything was excellent."
Pros: "Everything about Jet Blue was excellent. Especially impressive was their baggage handling. In Ft. Meyers, my bag was on the baggage claim before I got there. In Newark, where baggage claim in usually lousy, my bag was there in less than 5 minutes. I'm definitely going to fly Jet Blue more. Lew"
Pros: "Trip was on time, smooth and watched part of the football game."
Cons: "Too many people with big bags on the overhead compartments. Took a long time to disembark."
Pros: "Got in early!"
Pros: "We were in row 9. We had the row to ourselves so lots of leg room and a middle area to stretch out and into. A rare experience these days. And on time. Great trip."
Pros: "Nice leg room in row #2"
Cons: "Entertainment system in middle seat did not work"
Pros: "Everything...great service, communication and very professional"
Cons: "Nothing, it was excellent!"
Pros: "Crew was very professional."
Cons: "Understand that this isn't an airline issue, but the security personnel at Logan were terrible - slow to the point of incompetence, nearly making many late for their flights. Please speak with the airport re. this - it's enough to have us re-route around Boston."
Pros: "Over all it was excellent. For some reason My iPad isn't working to give it 5 stars but it was a very great flight. I was traveling with my emotional support dog and everyone was terrific. 5 stars!!"
Pros: "My flight from fort Myers to New York was amazing. Flight was ahead of time and crew was polite."
Cons: "When I received my luggage it was so damaged that someone used clear tape to keep it closed. There was no note inside the luggage to state if it was tsa who went through the bag so I went to customer service to inquire about it. The representative from New York airport stated that I over packed my bag that's why it was damaged. I can assure you that my bag was under weight and there was no problem when i last closed it. So to be clear both zippers on my luggage was completely destroyed and taped up like a ragged cloth. I was embarrassed to walk around with my bag and the only recompensation I received was a $40 credit to my next flight."
Pros: "the air crew was excellent for a great flight! thank you pilot and copilot! :)"
Cons: "waiting in the airplane for a long time for the "union" ground crew to load the bags into the aircraft. They were on hold because of lightning in the area but we saw only 1 strike far away. that's a "union" for you! :/"
Pros: "On time."
Pros: "You can pretty much count on having a great crew with JetBlue This flight's embodied patience: patience with the lady who wanted to bring a smartecarte loaded with diaper bags, blankies, handbags and stuffed animals onto the plane; patience with the baby in the first row who cried throughout the entire boarding process and patience witht; patience with the lady in the first row (who didn't have a seat in front of her to put her handbag containing a small service dog underneath) and two, I guess, wanted to keep the dog on her lap during take off. It was a plane full of first time flyers, with resulting chaos. And they kept their cool throughout."
Cons: "It was a plane full of first-time flyers, with resulting chaos. it's not Jetblue's fault that people are chaotic and babies cry loudly when they are in unfamiliar surroundings. But it sure makes it trying for people who are sharing the same cramped space. You don't realize that there's an art to being a good passenger until you see passengers who are unskilled at being passengers. I know this sounds very unkind, but it was a late flight."
Cons: "Anxious flyer here. Booked a seat with a friend. Get to the gate and they've changed our seats and separated us without any notification. The people next to us wouldn't switch the flight attendants could care less. Let's just say I'm glad the pilot did a great job. Much undue mental stress."
Pros: "Flight was on time. Seats very confortable and spacious. Attendants attentive and discrete. No hidden costs."
Cons: "Seats that don't recline especially when the person in front of you can recline. They end up in your lap"
Cons: "Seems to be every flight we take over the past year has had long delays"
Pros: "My first Jet Blue experience was very good! Ground staff in Boston was very courteous and friendly. Boarding method, although different from other airlines, was very quick and efficient. Cabin crew was very pleasant and served good snacks. The captain welcomed us aboard and told us about the flight and conditions expected along the way. Flight was as he predicted and we landed early, always a bonus. Would infidelity fly them again!!"
Cons: "Bad attitudes, long lines, and no options. TERRIBLE experience and my vacation had to be canceled."
Pros: "The flights are good, plenty of room and great service."
Cons: "The 3 hour delay for "weather" was a bit much after sitting all day in the airport. Since no storms were in the NJ area until after 2am. The delay I'm guessing was due to Gov Christies ridiculous FAA changes. I cannot hold JetBlue responsible for this but anyone flying into the north east should count on a delay or canceled flights."
Cons: "It was cancelled"
Pros: "JetBlue has leg room appropriate for adult humans. AA and UA imprison you in spaces so small you suffer actual damage to your body."
Cons: "Flight was cancelled."
Pros: "Excellent service throughout."
Pros: "JetBlue is my airline of choice. The crew is always nice. The fares are reasonable, planes are clean. I love how their general boarding starts in the back and loads forward. This gets everyone on the plane quickly and efficiently. Also, the crew enforces the overhead bin space for large carry on items and small items under the seat."
Pros: "Early alert about delayed departure - well before we left for the airport"
Cons: "TV's kept resetting and WiFi too during last part of flight."
Pros: "Leg room was comfortable, crew was great."
Pros: "the woman clearing tickets as you board was nice."
Cons: "The stewards on the plane were not very hospitable and unfriendly."
Pros: "No one knew what they were doing. My luggage didn't make it to my destination. Confirmation numbers weren't working. Worst experience ever."
Cons: "Where do I start?"
Pros: "This flight went right according to schedule. Our fare included checked bags and we needed to check at least one. Everything showed up where it was supposed to in good condition."
Cons: "Our flight down to Florida was delayed a couple of hours. It would have been nice to stay a little bit longer, but this return flight was right on time. (darnit!)"
Pros: "That the flight ended"
Cons: "Everything. In a flight from Miami/Orlando (full of families) you are not allowed to choose seats, at the gate (where you supposed to change seats) the staff was rude, inside the plan people make their own changes and it gets a mess. Terrible experience."
Pros: "The flight crew were very friendlly and accommodating. The landing in Paris was the smoothest I've ever had."
Cons: "The guy sitting next to us. He was very messy with his own airport-bought food all over the floor. And very restless and up and down the entire flight."
Pros: "Nice Crew. Very accommodating."
Cons: "The input for the headphones were not working properly at my seat location on the flight. Seat #10c on a A321 Airbus from Miami to L.A."
Pros: "The crew and the duration of the flight"
Cons: "The comfort and the food"
Pros: "Friend service"
Cons: "Food, seat comfort."
Cons: "We made reservations on Premium economy which was overbooked so we did not get a seat assignment until reaching the gate. However they upgraded us to business class so we were delighted."
Pros: "The crew was wonderful and very caring, he made a difference in the overall flight. He was super friendly and ensured that I needed everything that I wanted and more."
Cons: "Probably adding personal entertainment on each seat would be great."
Cons: "Crampt space, cold cabin"
Cons: "Pd for seat upgrade so I could have leg room as I injured piriformis. Gate agent wanted to seat 2 people together so took away my chosen seat. I explained but she lied and said person was in wheelchair. Got on board and took photos of young woman seated - not in wheelchair and was up walking. Agent lied and was nasty. Ruined entire trip as I was not able to move much or stretch my injured leg. Am still in pain as I type this review. Complained to AA. Agent was so nasty! Should not be allowed to work with passengers. Fire her!"
Cons: "Delayed due to malfunctioning plane"
Pros: "The kind staff made the flight more bearable."
Cons: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."
Pros: "All the trip , not my food selection"
Cons: "6L to close to the galley"
Pros: "Confort and good treatment."
Cons: "I didn’t have the opportunity to chiíes seats."
Pros: "Upgrade to economy premium was well worth the extra fee."
Cons: "Coffee could have been better."
Cons: "It was horrible. Almost 3 hours delayed"
Pros: "The flight was good. Takeoff and landing were great. Service in flight great."
Cons: "The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it."
Cons: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."
Pros: "Our trip home was pleasant. Staff was very nice. No problems boarding. Overall enjoyed the flight."
Cons: "Can't say there was anything that i didn't like."
Cons: "It wasn't a FinnAir flight! After looking everywhere and nobody could find records. It finally came up on American Airlines. Bad communication!"
Pros: "Pilots were excellent and flight crew was good."
Cons: "I signed up for a British Airways flight and American Airlines flew the route."
Pros: "Food and a/c"
Cons: "Two hours delay."
Pros: "Nice aircraft,"
Cons: "let down by unattentive staff and felt more like a budget airline with the fact that you have to pay for meals"
Pros: "The fact that there were recently released movies in the system."
Cons: "4 1/2 hr delay in out trip. Losing our connection and rude crew."
Pros: "I didn't make the flight due to a delay/cancellation."
Cons: "I missed this flight."
Pros: "777-300 - Good room in main cabin extra. Good entertainment choices. On time departure."
Cons: "Breakfast is terrible - too much sugar!"
Pros: "GREAT CREW! PILOT MADE UP TIME IN THE AIR DUE TO YHE DELAYED FLIGHT OUT OF MIAMI"
Cons: "THE FLIGHT WAS DELAYED DUE TO BAD WEATHER IN MIAMI."
Pros: "Crew was excellent."
Cons: "The connection in Chicago was 3 HOURS late with several gate changes. People on the desk were rude and never explained what was wrong. They didn't even announce the gate. change. I got it from Kayak."
Pros: "It was an ok airplane, entertainment system worked"
Cons: "The flight was delayed 2.15 hours and didn't even offered water or anything, after a while they said if we wanted we could go out of the plane... really bad!"
Pros: "Very nice staff"
Cons: "Pretty much everything"
Pros: "Good meals"
Cons: "Could not get seats together with my husband"
Pros: "The crew for the most part were friendly. Boarding was easy enough"
Cons: "The one thing that stood out was that the flight attendants weren't offering water outside of the regular beverage service. I've never been on an international flight where there wasn't almost a constant flow of water. I was so parched after 8 hours. It seemed unusual. Also the seats are so small. I'm only 130 and 5'7" and it was a tough ride"
Pros: "Staff was professional. Beverages were plentiful. The quality of the wine was actually quite good."
Cons: "Not enough toilets for the number of passengers."
Pros: "Absolutely nothing. I was upgraded from business and would have been better in business."
Cons: "The seats were horrible. The tv screen was so old and small I could barely see anything, and the sound kept cutting out. The food was the same quality as business class with less choices and no menus. The staff kept forgetting to clear the table or refill my wine glass. I never had to use the call button on a flight before, but on this trip I was constantly hitting call or flagging people down. If I had actually paid for 1st class I would have been livid."
Cons: "It didn't happen"
Cons: "Didn't happen"
Pros: "Excellent entertainment options"
Pros: "Everything. I had no problems at all when coming to Barcelona last week!!"
Pros: "I like AA because they are honest and kind. I received good value for my money."
Cons: "Liked it all."
Cons: "All. The worst airline in the world"
Pros: "Price, boarding process and seats were good"
Cons: "Crew was border line rude, and for sure neither attentive nor pleasant, food was really really bad."
Cons: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"
Pros: "Getting off of that plane."
Cons: "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."
Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
Pros: "Very professional and friendly."
Pros: "Volare con American"
Cons: "No snacks offered! No alcohol drinks offered!"
Cons: "That it got cancelled"
Cons: "The delay, the landing and that you don't have at least one free documented baggage, that feels like a scam."
Cons: "I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!"
Cons: "OMG, miffed and aggravated right now!! Currently on Allegiant Flight 1355. PIE to CVG A non-eating flight. These POSs MFers decide to have a friggen pizza party in the middle of the flight"
Cons: "More space under the seat in front of me for my carryon"
Cons: "Be on time"
Cons: "After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night."
Pros: "They let us board early with two young kids"
Cons: "Everything is a la carte from food and drink to baggage"
Cons: "Unfriendly Flight attendants"
Cons: "Seats were not comfortable"
Pros: "When you land at Concord you are right near the parking lot!!!"
Pros: "No The crew was not friendly at all"
Cons: "I honestly am angry that I was charged for things others where not.This is ridiculous"
Pros: "Nice pilot and crew."
Cons: "The warning about alcohol was a bit sarcastic, but I guess in today's world people who have acted out are the real culprits..."
Pros: "Price and direct flights to popular destinations."
Cons: "No frills. Charging $5 for a printed boarding pass seems a bit excessive"
Pros: "For exception of price there is nothing I liked about"
Cons: "Uncooperative ground crew App doesn't work if you are not from the US"
Pros: "Timing and ease of travel"
Cons: "It was to uncomfortable to sit there in the plane for so long. I also noticed one of the flight attendants with the long brunette hair kept over looking me but would be in all the guys faces instead. Pretty sure it was a jelouse thing. The shorter brunette girl was really pleasant"
Pros: "The price!"
Cons: "Flights in both directions were late."
Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"
Pros: "Made it home safely."
Cons: "Waited on tarmac 2.5 hrs. Then plane delayed 10 hours. Then waited on tarmac 2 more hours. Horrible first experience flying with Allegiant."
Pros: "That we made it once we were in the air"
Cons: "The 3 hour delay that should have been announced but we had to get alerts on line not from the airline but Kayak"
Cons: "4 hours late. No explanation. I have flown Allegiant 3 times. Late twice."
Cons: "Baggage claim very slow"
Pros: "It was exceervice"
Pros: "My kids and I had great experiences with Allegiant Air, thanks in large part to some excellent flight attendants. This was the first flight for both of my children (5, 7) and they had a blast. On our initial flight from Indianapolis to Ft. Lauderdale the attendants even gave each of them their own set of pin-on wings since it was their first time. The kids loved this!"
Pros: "Great price on airfare"
Cons: "Long line for baggage check in"
Pros: "Wow, what an awesome flight , crew, price, and nice airport. Doing to try this again next time."
Cons: "Took forever to get the bags but hey , it is Christmas !"
Cons: "Ground crew at ticket very slow and inefficient. Two groups missed their flight because of it."
Pros: "After the delay, we were treated to complimentary soft drinks and snack mix. This was after sitting in the plane for over an hour, though."
Cons: "We spent two hours of the delay in the airport and then eventually boarded. However, another problem with the plane developed and we waited for at least an hour more in the incredibly cramped plane. The seats are bearable for a short flight, but they’re hard to endure with multiple delays. The boarding was also disorganized. There were two announcements: one for people who needed extra time to board and another for the final call. Nothing in between."
Pros: "It got us there and back for a descent price. The flight was fine but the seats are not comfortable and do not recline. I wouldn't suggest Allegiant for anything more than 2 hours and that was even pushing it."
Cons: "We arrived 3.5 hours early and the line was very long. They must have had a system glitch but didn't communicate to anyone in the line as to what was going on. When it did come time to board, they told everyone in the line that was going to Cincinnati that we couldn't check in until 2 hours before the departure time. Apparently there were some other flights that left before us. If they had told us to keep our place in line and to let other people through, that wouldn't have been a problem. But, they didn't. Their own website says you should check baggage at least 2 hours before your flight and no more than 4 hours before. They took it upon themselves to change the rules on people who arrive early. Then, once they no longer had anyone else to check in, they changed their rules again and start checking in people for Cincinnati about 2.5 hours ahead of time. A little communication and brain power from the staff would have gone a long way. After all that mess, the flight was delayed leaving about 15 minutes without any updates from Allegiant either."
Pros: "I fly this airline airline quite a bit because I have family in the mountains of North Carolina. I have never had a problem with them, I fly out of Fort Lauderdale to Asheville, it's a quick one and a half hour flight. The flight crew is always professional and courteous."
Cons: "They were late boarding maki h us late to arrive in Cincinnati. Had open seating even though we paid for a seat"
Cons: "Sent email out asking for volunteers to reschedule her flight. Got on the plane our seats were not the same as selected. And we paid more to select our seats. Friend of ours seat was switched also and instead of him sitting next to his wife he sat next to a person who did not have an assigned seat he was extremely large and he was hanging off The seat into the aisle I noticed an empty seat and had to ask the stewardess if he could switch seats instead of the stewardess offering on her own. The flight out was delayed approximately one hour various mechanics coming on and off plane until finally we were able to leave."
Pros: "I never have any issues. Everything is always great."
Pros: "No much"
Cons: "The flight was over 5 hours late. We were supposed to leave at 6:06 PM and didn't leave until about 11:10 PM. We were supposed to get into Asheville at about 8:00 PM, but finally arrived about 1:00 AM. I fly this route frequently and Allegiant has a terrible problem with on-time flights and communications with passengers waiting for their flights. I am not certain what the problem is, but it is a significant issue with them. Captain was "bubbly" and upbeat without properly managing the passengers' expectations. Bad public relations."
Pros: "Very comfortable; flight crew very professional."
Cons: "Getting off late - but this was due to a storm, so I am happy that the decision was made not to take off on time."
Pros: "Everything they could control went very well."
Cons: "The flight had a lot of turbulence, but that's not their fault. I thought the pullout handled the situation well."
Pros: "Best flight for its Price. It was on time."
Pros: "didn't like anything"
Cons: "Our flight was delayed dor 10 hours."
Pros: "The fare"
Cons: "Seats don't recline. There's NOTHING complimentary not even water"
Cons: "I didn't like all the inconsistent additional fees, the reschedule, the delays, and gate swaps."
Cons: "Seats were very uncomfortable"
Cons: "No leg room!"
Pros: "Flight attendant Lisa was great."
Pros: "It's like taking the public bus during rush hour. Organized chaos. But I guess you literally get what you pay for so, yeah. The crew was awesome though. No qualms there."
Cons: "Disorganized boarding. Even the extra room seats are cramped. Bathrooms are a step up from a porta potty. DO NOT SIT NEAR THEM unless you plan on holding your breath the while flight."
Pros: "Easy boarding"
Cons: "Slow to get luggage. Seats not comfortable"
Pros: "The flight crew was nice."
Cons: "The staff at Ft Lauderdale airport was not customer focused. They were disorganized and rude. My friend paid $5 for his ticket to be printed and, at the very least, they should refund that. I'll never fly Allegiant again."
Pros: "Flight smooth"
Cons: "Extra costs"
Cons: "Not clean"
Pros: "flight attendants"
Cons: "flight was delayed 4 hrs"
Pros: "Booked business and was good for a 2 hr flight"
Pros: "Bad service Unfriendly crew"
Cons: "Considerate staff and crew."
Pros: "2h short flight!"
Cons: "Bloody narrow seats and aisle, no comfort at all - horrible!!!"
Pros: "Not much besides the boarding was quick"
Cons: "The crew was overly loud and disturbing. We were told we couldn't bring along a carry on bag with the type of tickets we had purchased yet there was plenty of room for us to once we boarded."
Cons: "Everything ABOUT THIS AIRLINE SUCKS.. the staff was the worst... no one knew the correct information and I suffered from that... my flight was delayed and a crew member decided that she wanted me to miss my flight... I had the worst experience with this airline... it was my first time traveling with u guys and it was so terrible that I would never travel again with u guys.... I flew first class going to my destination but coming back was the WORST"
Cons: "Flight delayed for almost 2 hours"
Pros: "Our seats weren't changed on us, as it was going to Florida"
Pros: "No assigned seat. Almost did not get on flight. No explanation offered."
Cons: "Super cramped. Few in flight services"
Pros: "The crew was great but the flight was delayed for two hours"
Cons: "The flight being delayed and comfort"
Cons: "The flight was very hot and uncomfortable!"
Pros: "Crew nice and friendly."
Cons: "Free in-flight entertainment should be offered on all flights of 2+ hours through the United app. Had a family with young kids next to me who would have benefited from it (I saw the father trying to connect to it through the app), and overall it would make the flight a much more pleasant experience. After boarding a full hour later than what was originally said, it would have been nice to kick back with a movie for the flight."
Pros: "It was easy to check in"
Cons: "The crying baby in the back"
Cons: "Horrible I never Ever flight here again"
Pros: "Made it safely."
Cons: "I faxed in my companion animal information for approval 2 weeks prior. When I checked in I was told it was never approved. I had to stay on the phone for15 minutes. Then ther screeners delayed me 25 minutes going through my carryon looking at some food items. Because of these delays I missed my flight. Horrible service..."
Pros: "Crew was very cooperative."
Cons: "Seats were not together we were 3 kids and 2 adults all seats were separate. Crew solve the problem anyway."
Pros: "It's was fine no issues"
Cons: "Too close of a connection flight."
Pros: "Nice leg room flight crew was very nice and attentive"
Cons: "Gate personnel very rude and unwilling to try to help. Our tickets were supposed to be together but they ended up spaced apart. Gate crew would not work with us to sit together even though there were seats that had opened up together from volunteers getting bumped from the flight."
Pros: "The lady in fort Lauderdale airport desk was too rude. No more united airlane for us ..anymore.(black. And chubby girl) im not racist.but i asked for her name ..she was smart. Doesnt want to give the name..name tag covered."
Cons: "Flight crew great"
Pros: "Very good flight. No complaints"
Cons: "Not having outlets on plane and no TV screens"
Pros: "The flight was on time, both of them"
Cons: "There was a delayed flight due to the crew not being at the airport when it was time to take off. The delayed flight from FLL to IAH caused me to miss my connection and then lost a day of travel because the following flights going out to LAX that evening were overbooked. I was very disappointed with United. They should know ahead of time if the crew is not going to make the flight and cause a huge delay for everyone traveling."
Pros: "no issues with luggage, no delays, flight was good, flight attendants were good"
Cons: "Its a 4hrs flight and they charge for food...barbaric. Also they charge for movies! ridic...they should at least give you 3 options of free movies and then charge for new releases or smth like that..."
Cons: "Boarded on time, but had to sit for 40 minutes waiting for de icing"
Pros: "Didn't get sick lol and felt very comfortable. ☺"
Pros: "The flight arrived early."
Cons: "There was no free entertainment as there is on other airlines. The stewardess spilled soda on me. The kid next to me vomited. There seemed to be less leg room than there is on other airlines."
Cons: "I felt like i was on a Spirit airlines flight. Not sure if it was a new plane but couldnt believe how cramped the seats were.. no leg room and i could nt even turn the page on my magazine without hitting the seat in front of me"
Pros: "Friendly staff and in time flight."
Pros: "The captain, crew and gate personnel were very friendly and helpful, despite what I think had been a long day for all of them too. I appreciated their efforts to provide drinks for everyone despite the crazy short flight."
Cons: "I was rather annoyed that the inflight video monitors played commercials for the entirety of the flight (almost no one elected to pay $8 for TV on what was supposed to be about a one hour trip). The cabin was obnoxiously bright as a result, and it was difficult to avoid being distracted and irritated by the flickering. United should have those screens turned off unless users pay for them-- it would save valuable energy too, wouldn't it? I was also frustrated that we were delayed a number of times because of mechanical difficulties, but I'm grateful that we took off knowing everything worked. Between the late in-bound crew and the mehanical hold ups, we could have all taken the bus and arrived sooner."
Pros: "High charge for tv. Little leg room."
Pros: "Very friendly and flt was on time and smooth"
Cons: "N/A all was well"
Pros: "The crew were nice enough about it."
Cons: "There was some problem with the inbound aircraft, so we got delayed 4hrs. I should have been there when we took off! The flight was oversold & packed. Theres a surcharge for everything, including TV! But they announced that because of the delay, they would turn them on for everyone. Except they intermittently worked for half od the plane. The wifi was also spotty. Given the poor state of that equptment, I guess I should be happy we got to our destination at all."
Pros: "The quick time"
Cons: "The plane was too small I was claosterphoic and there was a guy coughing on me the entire flight."
Pros: "The flight attendants were beyond amazing! Honestly best service and respect I've ever had flying!"
Pros: "That I made it there safely."
Cons: "I felt like I was on a ride at an amusement park."
Cons: "Gate agents would now allow carry on bags, saying all the overheads were "full". Upon boarding, however, it was obvious from seeing several empty overhead bins open that storage was far from "full"."
Pros: "Fast, courteous, on time."
Cons: "To cramped, not comfortable."
Cons: "three and a half hours late"
Pros: "Check in time it was horrible . The actual flight was ok"
Cons: "The crew that was at the fFLL airport was rude . I asked the lady to help me to check in . I clearly said , I don't want to do it in the computer because I had my son crying and my daughter too . The lady still have me in a computer . She was walking around and I told her can you please stop walking around and help me ? At this point the to people that supposed to be helping were so lazy looking at each other . The lado had actitud me , very rude then on top of that they didn't give me my boarding ticket they forgot because they were too busy talking to each other about what I told the lady to stay to help me . I will never fly with this airline. Plus the crew that helps to load and unload the bag they just stand there , I'm with my baby in my hands and bags and they don't even ask can I help you"
Cons: "Cannot believe that the airline is so cheap that all a passenger gets is a half cup of soda. Otherwise you will have to pay for a bag of chips......what's next?"
Pros: "Someone at the gate to direct us to connection gate."
Cons: "Numerous things added up to not too great a flight: Boarding process is awkward; Baby crying on flight; Delayed departure due to part replacement; Delay on tarmack; Not a friendly crew; considerable turbulence; Slight delay to get a gate for off-boarding."
Cons: "Disorganized, every leg of flight was delayed. Flight was delayed, because the plane was over weight with luggage, should have been foreseen."
Pros: "We Tom off on time and the flight was. Quick uneventful one"
Cons: "After having a bad experience getting to Sacramento I was already set to fly Southwest for my next trip. My travel partner was going to Sacramento as well the same day and made it ON TIME after a 30 minute delay"
Pros: "The gentlemen on our return flight fromTampa was very helpful. He assisted us with our return flight as we needed to request to be " standby" He was very polite and helpful. ( a man gentlemen)"
Cons: "The horrible seating, and awful smell. The flight attendant(male) ran the cart over my foot several times without any regards."
Cons: "Chilli for dinner was horrible."
Pros: "Arrive about an hour early!"
Pros: "Late take off's and crowded cabins is not any fun"
Cons: "The whole experimce"
Cons: "The delays"
Pros: "Quick boarding"
Pros: "seats were comfortable"
Cons: "we had to pay so much for a drink and chips"
Pros: "Once we started boarding and were on the plane all personnel were very accommodating and got us to our destination quickly."
Cons: "The amount of delays. The departure and arrival times was a major reason I flew with Frontier to begin with, so without that I have little incentive to fly with Frontier in the future. At the check-in counter it seemed unorganized. The automated check-in machines were not working properly and customers were not helped in an orderly line when I had to check-in at the counter."
Pros: "The plane was very clean, Boarding was relatively organized and our flight left right on time and arrived early by 10 minutes so that was terrific."
Cons: "For the price, I suppose I shouldn't be too picky, but the seats on this aircraft weren't comfortable. My row didn't recline at all. The shape of the seat didn't allow much change in how you sat. For only 2 hrs. I survived but any longer would have been painful. Also, the speakers were extremely loud - they kept announcing things throughout the flight at high volume. Again - a relatively short flight and I arrived safely with my luggage."
Pros: "We took off and landed on time. The support staff was friendly. The airport in Orlando was a God awful mess so no matter what airline you were flying today out of Orlando, it would have been enough to make a priest swear We missed our flight but were rescheduled in a very timely matter by very pleasant Frontier staff."
Cons: "I absolutely hate all the fees for this and that. I started flying in the days of stewardesses who dressed up (not that a give a fig about that really) and meals were included. It's really difficult to come to terms with being charged for water. I made a mistake when booking and had a checked bag outbound and then a carry on returning which should have been a checked bag. I played hell trying to get this matter straightened around a few days before and then again while I was checking in for the flight. I finally requested to speak with someone higher up the food chain, and she managed to make things right in short order. Of course, there was no $5 refund. Why did it take 20 minutes of time to do this? In order to save us both from this type of thing in the future, I will avoid booking with Frontier. I think one has to be more organized than I to do things with a no frills airline."
Pros: "The flight was smooth and everyone was friendly n plane was clean"
Cons: "Someone took my bro Jordan red flip flops and we put them in the suitcase before we checked in are bags cause he changed into tennis shoes and put his sandals in his suitcase.. not happy that are bags wasn't safe ... wish I knew who to call to complain.."
Cons: "The fee to pick a seat and bring (1) carry-on was nearly what the flight cost. This airline is a joke."
Cons: "The child behind me that kept kick king my seat and screaming who's parents didn't stop him and had a poopy diaper they didn't change made the flight really unpleasant."
Pros: "Hilarious flight crew- funniest intro and safety tutorial to date."
Cons: "The flight was so cold the entire time and the bathrooms were not kept up."
Pros: "It got me home"
Cons: "Boarding flight just to get off for 20 mins and reboard due to crew member calling off Someone took my window seat I paid more for"
Pros: "I paid for priority seating which included one carry on and a checked bag. Totally worth the extra fee."
Cons: "Snacks not included in fare. You have to pay for drinks and snacks."
Cons: "The staff was atrocious, the time management was the worst I have ever had expierenced while flying. The staff on the plane was moseying along. I understand they have to be there but after a 7 hour delay we would've liked to see some ambition in getting us home. I could not have been more dissapointed. I should've paid the few extra bucks for a better company."
Pros: "As a family of five I was happy we were all placed in the same row automatically"
Cons: "No issues"
Pros: "They cut me off after two drinks . She said they were landing in 40 minutes I walked to bathroom 50 minutes later she was cold stone knocked out snoring asleep."
Cons: "Charging carry on"
Pros: "Airplane crew were very pleasant."
Cons: "Having to pay to get a seat is a hidden fee. You claim to be cheap. But that quickly adds up the price. Additionally, one of our luggage was stolen and the other was mysteriously placed at the ticket counter instead of on the luggage belt. And the way my complaint was handled for the stolen luggage....I am not pleased."
Cons: "Everything ."
Pros: "I had a seat in the first row and it was nice not being congested."
Pros: "The basic price. However I would not fly Frontier on a longer flight, or when I was going to be away for a longer period of time and needed to bring more luggage."
Cons: "The fact that the seats did not recline made them very uncomfortable. I believe these seats were designed for an averaged size person and are a good fit for others. The fact that they charged for something as basic as water. I have to wonder if the restrooms were coin operated. Does not participate in the TSA Pre check program. ."
Pros: "customer service was horrible"
Cons: "fight was delay and csr told us the flight will leave at 3:15 then that flight got cancel and then flight left at 9:15. i was at the airport for 12 hr. there was no explaination as to why flight was delay. customer service on the phone was not giving out wrong information and airport was giving out different information. will never fly this airline again."
Pros: "Flight attendants were nice"
Cons: "Absurd wait time to check baggage, outrageous fees for baggage, then lost baggage!! Wandered around airport looking for assistance in how to file a lost bag claim ticket for half an hour because no one could direct me as to where to meet a frontier representative. I was told my baggag would be tracked and delivered within 24 hours, of which I'm quickly approaching that mark and I have no word whatsoever on the location of my bag."
Pros: "Can't beat the price."
Cons: "Airbus jet we flew both ways did not have reclining seats and service tray was only 4 inches wide."
Pros: "Offer the pops for free. Very light snacks. Something could be offered. I wasn't even asked if i needed refreshment.whether to purchase or not."
Pros: "On time"
Cons: "Carry on luggage cost. I paid online at checking and no tags were put on bags at the airport. I noticed others did not pay, but carried on bags."
Pros: "Very friendly staff and newer slightly reclined seats"
Cons: "Everything standard was an extra cost, did t even get a free drink"
Pros: "convenient flight times; on time statuses. although it may be somewhat unrelated, I loved booking my first time thru Kayak as another option/adjunct else I probably would not have flown Frontier!"
Cons: "I know it's won't be viewed seriously but I hear a lot of people gripe about it -- no free snacks and beverage."
Pros: "The inexpensive price is the main attraction, even after figuring out what the total price would be. The plane interior seemed new. The crew was pleasant."
Cons: "Navigating the website was a little confusing. The choices to be made could have been presented in a more logical order and the less expensive alternatives less hidden ( ie. not choosing a seat). The app was useless and logging into it was frustrating (being case specific should be noted on login). Itemizing every item to be paid for separately seems to be a little gimmicky to advertise a crazy low price. It leads to some resentment when you are then charged in potentially three different ways to pay for your bags on each segment of your trip. The overall price of the trip is still quite good, but it just leaves a bad taste in your mouth after feeling like you were just nickle and dimed."
Pros: "The flight crew was so nice and funny."
Pros: "Great landing in turbulence."
Cons: "middle seat with a very tall overflowing into the middle of my area."
Pros: "The price was excellent smooth process look for my next adventure!!!!"
Pros: "On time, friendly, helpful staff. Good price"
Cons: "No frills. Not upfront with extra charges which is a disguise for the true fees to fly."
Pros: "I haven't flown in about 15 years and was quite surprised by the skill of the pilot and 1st mate during turbulence and landing. The rest of the crew were very friendly and ready to help with anything needed. Online check-in and printing of my boarding pass to make things go faster"
Cons: "The carry on policy. You should get 1 bag besides your purse/briefcase for free."
Pros: "Boarding was efficient and the flight was on time."
Cons: "You pay for seats, you pay to carry on a bag... The on line seating chart is deceiving - expensive seats don't provide much extra room."
Pros: "Great rate, no frills, great crew. Very professional, a good flight overall. There was no entertainment or food included in the price of the flight, which helps keep cost down. If you don't read the carryon policy then shame on you, it's posted on their website."
Cons: "Seat pitch could go up just a bit. I'm 5'10, 180 lbs and don't know how anyone much taller or bigger than me fits in these seats."
Pros: "It,was the best flight ever"
Pros: "Great price from Orlando"
Cons: "Seats were very uncomfortable and did not recline. Only a 1:45 long flight. Anything longer would have been torture."
Pros: "Flight was on time leaving and we actually arrived home early the male flight attendant was hilarious he wore a red clown nose and was making everyone laugh really good for the kids"
Cons: "Even though I knew about the carry on rule from reading the info on the website I think it's crazy that they charge you to bring a carry-on"
Pros: "I like the fact that I was able to get a last minute flight to see my grandmother for a great value."
Cons: "I think the cost of the carry-on bag is to pricey. I would suggest bringing the price down $15.00 or $20.00 less than it's currently price. Another option would be to just based the price with a carry-on included. I think you would get a better response from your customers. Also take the last row off of the plane no window even though you have a window seat."
Pros: "all excellent"
Pros: "On time."
Cons: "I have sat in more comfortable church pews."
Pros: "New plane. On time departure. If you are aware of all of Frontiers charges, it was great."
Cons: "1) I was charged 27.00 for each seat 2) I was charged 40.00 for each Carry-on 3) I seen no note of the above additional when booking the flight"
Pros: "Flight was delayed late into the night. Baggage took probably about 30 minutes to get to the carousel. Kind of ridiculous."
Cons: "No claims"
Pros: "My husband, son and I were able to fly to Florida for a vacation even though we didn't think it possible this year. We all took one small carry on with no charge and were prepared with our own snacks and drinks. It was great!!! Thank you for making it possible for us to fly!! We will absolutely do it again."
Cons: "there is an extra charge for EVERYTHING"
Pros: "Our flight was on time, the staff was fairly friendly, and the plane seemed clean."
Cons: "What I didn't like was ... AFTER purchasing 3 round trip tickets, I found out we had to pay extra for our two carryons, and when I went to select seats, had to pay extra for those, too, if my husband and I wanted to sit with our son. Didn't feel the cost was a good deal after we had to add another $212 to our purchase. I will definitely read reviews before buying tickets again, and try another airline."
Pros: "pre-inclined seats, airplane"
Cons: "you can improve on entertainment"
Pros: "The brand new A321 was very comfortable and roomy and the crew was excellent."