$68 Find Cheap Flights from Osaka Itami to Tokyo Haneda

I felt that the customer service improved compared to a several years ago.

I traveled business class from Lax to Narita flight Jl61. The crew was attentive and polite. Food was good quality and service was as it should be. Narita to Bengaluru Jl753was another story in business class. The cabin was darkened for the 9hr:30min flight, food was mediocre, service was below standard and crew can't speak English to save their lives. When you ask for noodles soup from Ala carte they gave cup of noodles while Lax to Narita i was served the best Ramen noodles in a big bowl. Why the disparity on this leg of the journey.....or is it because there were mostly Indian passengers and it really did not matter to Jal to bother as its a poor country and Indians refrain from speaking up? A good airline but differentiation like this brings their reputation and business down.

Terrible. Our flight was delayed by 15 hours. We lost a full day of our vacation.

highly recommend for trip to japan only reason why i gave good not excellent is because their selection of movies and tv shows in English is more limited .

We asked for Hindu vegetarian meal in advance and the quality of the food was horrendous. Never flying JAL again!

Overall a great experience. One complain was the vegetarian food that my wife had which was mostly boiled vegetables with not much flavor.

Very accommodating and kind airline crews. The plane is also big which makes the passengers more comfortable and relax

I actually didn’t make it onto the flight. I spent quite a few hours trying to rebook the flight just to get screwed out of $5000. Fun!

We booked business class round trip from Delhi to San Diego and back. On our last leg from Bangalore to Delhi we were down graded to economy class which was big disappointment other than that everything was great.

Had an incident with a stewardess who insisted that I take a seat. I informed her that I came to use the restroom and to have some water. After using the restroom, I wanted to stretch my legs out a little cuz my knees were aching from sitting. I understood her concern for my concern and the potential turbulence (she said she knows this route and the turbulence and safety is not to be taken lightly) but I felt that her mood, tone, demeanor, and a lack of compassion for the pain in my knees were not the proper way to address a customer or anyone for that matter. This left a bitter taste in my mouth. It was her lack of professionalism that surprised me.