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everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

I loved that I was able to upgrade to first class for $400

The service in first class didn't seem to be any better then coach, it was also unclear that we had to pay for snacks and drinks, except those brought with our meals. This may not have been the case but it wasn't made clear. I think that communication with first class passengers should be a little more detailed.

Great inflight entertainment! It's also always a pleasure flying in a 787 dreamliner.

Boarding norwegian flights is a free for all nightmare; budget airline or not, there has to be a more organized way of boarding so flights are not more delayed than they already are! Also, flight attendants are not as courteous as they could be. One in particular was incredibly rude. I has missed tea service, only noticing the coffee service coming by. When I politely asked a flight attendant that I never saw the tea come by and would like somex he said I had to order it because service was over. I tried to explain that I didn't see it come by and he just shrugged his shoulders several times, gave me attitude, and walked away. Surprisingot, he brought me tea later on the flight.

The food was good, the service was excellent, and we had achance to sleep.

Nothing

I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.

If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.

Smooth flight

Took very long to get pre-ordered food which was of poor quality vs the price paid.

The flight attendants are very welcoming and kind. The cabin has a positive atmosphere and comfortable seating. Food was also surprisingly excellent.

A bit cold.

The breakfast served in the route Abuja to Heathrow was very hot and tasty. The hostesses were great. Good service overall

Nothing

The crews are ok

The seats are not too comfortable

Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost.

No complaints.

Nothing really

The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM.