I loved that I was able to upgrade to first class for $400
The service in first class didn't seem to be any better then coach, it was also unclear that we had to pay for snacks and drinks, except those brought with our meals. This may not have been the case but it wasn't made clear. I think that communication with first class passengers should be a little more detailed.
Great inflight entertainment! It's also always a pleasure flying in a 787 dreamliner.
Boarding norwegian flights is a free for all nightmare; budget airline or not, there has to be a more organized way of boarding so flights are not more delayed than they already are! Also, flight attendants are not as courteous as they could be. One in particular was incredibly rude. I has missed tea service, only noticing the coffee service coming by. When I politely asked a flight attendant that I never saw the tea come by and would like somex he said I had to order it because service was over. I tried to explain that I didn't see it come by and he just shrugged his shoulders several times, gave me attitude, and walked away. Surprisingot, he brought me tea later on the flight.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
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