Plane engine was on fire so the flight got cancelled, told me I had to wait 4 days for a flight home to New Jersey, unless I went to and from a different airport (West palm to Fort Lauderdale). My transportation from the two airports was not compensated nor was the extra day of parking for my car, in Atlantic City, which I thankfully got a ride to from a friend, or that would have been another expense out of pocket.
We arrive at airport to find they canceled flight do to weather?!? They told is the next flight is in 2 days! It's an absolute disgrace! It took 4 days for the reimbursement to show on my credit card. All other flights wit other airlines were booked or almost $1k for 1 way home! We rented a car and drove from Miami to NJ!!!
I found out a Facebook friends daughter was scheduled on out flight and she called up and was offered a seat on a layer flight that evening out of orlando!! We would have gladly drove to Orlando over nj. Kayak and Spirit have lost my business.
Price was cheap, but found out if you buy ticket at airport you can save even more money. Did not select seat and brought only a small bag that fit underneath seat so no extra charges. Departure and arrival were on time. Crew was nice. Only airline that flies into ACY.
Seating is very tight even for an average size person. There were crumbs on seat and floor in our area . Have to buy even water, so bring your own.
For the price, this flight was great. Crew members were nice, and the boarding process was quick. Information about the "bare fare" baggage policy was available ahead of time so that was no surprise. Overall, it was a good experience for the price of the ticket.
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