Everything is good except the dinner and breakfast. The sandwich is very delicious. Toilet is clean, I only use one of them. Flight attendants are very nice. 👍👍
When I booked it on Kayak it aaid that I wasn't allowed hamd luggage. I called United Airlines and it took them 6 minutes to figure out if I was allowed free hand luggage. Surely something that simple they should be able to tell me instantly.
We were Polaris passengers and found the service poor. The food was ok but the flight attendants were not attentive and rushed the service.
The agents was very rude and they charged me $50 for a carry-on bag saying that it was too big and then I saw someone going on a plane with the same size bag as me
Maybe add a seat trade app for flyers that didn’t get seats together
The crew were very nice. The Chocolate is good and v there’s no entertainment. Thanks
Plane 3 hours late. Missed connection. No help from gate staff. App horrible. Lost connection repeatedly. No service desk. Finally got help from young girl driving cart.
The fight didn’t happen because I was rerouted to Trinidad as previously explained.
Food is terrible. Flight is outdated and seats are not comfy.
Received an email the night before showing that there would be seatback entertainment on our flight. We get on and there was no seatback entertainment. And then it was a scramble to try to set up the iPads for the kids before takeoff so they could watch something for the four hour flight.
Flight Singapore - Istanbul was perfect. Flight Istanbul - Sao Paolo - Buenos Aires was really good but there was a big delay in Sao Paolo (Brazil) due to a problem with the ground staff and not related to Turkish Airline. Overall a very good and solid experience
Not worth pay business class and get service economy class
In this long haul flight, flight attendants never stopped moving and giving excellent service. Very impressive. Very comfortable seats and excellent food
Service and food were decent, seats are a bit too narrow. Leg room is normal. Bathroom should be cleaned more frequently. WiFi is cumbersome and should be simplified.
The WiFi setup on the plane is needlessly cumbersome. Simplify the interface and login.
Boarding process is one of the worst i have ever seen. Poor planning and lack of experienced staff is vert apparent. Seat changes till the last minute was an added stress to the process.
Flight was delayed then we had to redirect for medical emergency during which time we had no information on what is the plan. The connecting flight was also delayed.
Horrible, they forgot our luggage, the food was terrible, the crew were rude, the flight was delayed, I hated every aspect of this flight
Everything needs improvement. Old plane, bad interior, business class seats don't function easily / properly, food is awful, chicken / fish were tough & hard, couldn't eat. Avoid Turkish Airlines.
The boarding was confusing everyone asking each other the same question is this going to Dxb? The seat was awful felt like your sitting on a bench. I would not recommend it to anyone.
