Find cheap flights from Paris Charles de Gaulle Airport to Florence

Cons: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"

Pros: "Crew was amazing. Good food. Comfortable seats"
Cons: "Music options along with the movies"

Pros: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Cons: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."

Cons: "Need more leg room"

Pros: "Muy confortable, la amabilidad de los tripulantes"
Cons: "Nothing"

Pros: "fresh baked bread!"
Cons: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."

Pros: "plane was clean"

Pros: "Bombardier C Series. Most leg room and comfort of any plane"

Pros: "The seats were good for a short flight, which this was. No complaints."

Pros: "Crew was nice"
Cons: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."

Cons: "Temperature was very hot"

Cons: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Pros: "The crew was polite and we arrived safely."
Cons: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Cons: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."

Pros: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Cons: "Could not check in online because the system was down."

Pros: "Brand new plane and SUPER comfortable (even in coach!)."

Cons: "I missed my connection and got to Hong Kong a day late."

Pros: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Pros: "Spacious seats"
Cons: "Bag check process"

Pros: "Swiss took care of arranging hotel for us and substitution flight."
Cons: "Missed connection flight because of delay"

Pros: "The service and THE FOOD WERE GOOD !"

Cons: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Pros: "Great services and the staffs. Very comfortable flight and plane"
Cons: "N/A"

Pros: "Very Pleasant Staff!"

Cons: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Pros: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Cons: "Nothing."

Pros: "Arrived safe"
Cons: "Packed in like sardines on an overnight flight. Awful food. Cheap fair seemed like a bargain until you find out that you have to pay an extra charge for the dubious privilege of reserving a seat way back in the 34th row."

Pros: "It was an amazing flight with an amazing service thank you United."

Pros: "Service and food were amazing! The flight crew were wonderful and gave us a tremendous amount of intention!"
Cons: "Nothing... the flight was great!"

Pros: "Excellent service, comfortable, clean, on time."

Cons: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Pros: "The price, the timing, friendly yet professional staff & crew"
Cons: "Seats are way too close together for comfort."

Pros: "The flight crew was super friendly and efficient. Lots of leg room and the croissant is a nice touch!"

Pros: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Cons: "gate number on ticket was different from where plane left from. Almost missed my flight."

Cons: "Checking bags took longer than I would have liked."

Pros: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."

Pros: "Very professional crew"
Cons: "Not enough food"

Pros: "Food, service, beverages, film selection."
Cons: "N/a"

Cons: "Ice cream snack."

Pros: "The flight was quick. Overall a smooth and pleasant one. I didn't have any real interaction with the crew except to exchange the usual pleasantries of saying hello and goodbye. So to be fair, I can't rate the level of service provided."
Cons: "The flight was fine, unfortunately, there was nowhere to sit at the gate. The majority of passengers stood about waiting or sitting on the floor since the few seats located at the gate had been taken. A five or 10 minute wait would have been one thing, but a 45 minute wait is another, particularly if there are older passengers or small children who have to wait."

Pros: "El espacio dentro de la cabina y la atención de la tripulación. Me informaron de la inmediatez de mi siguiente conexión"

Pros: "crew was attentive"
Cons: "having to take a bus from the terminal to board"

Pros: "Perfect service, on time"

Pros: "There was no food"
Cons: "Cramped seating"

Pros: "That I was going to Florence."
Cons: "The food. Very artificial in its appearance and flavor. And that I was so tired from not being able to sleep during the extremely uncomfortable overnight flight from Boston to Zurich."

Cons: "Unfortunately I didn't get my luggages in Florence. They arrived the day after."

Pros: "Staff was very friendly."
Cons: "Nothing to say here"

Pros: "Friendly staff and good support. Fast boarding."
Cons: "I could not check in myself and my spouse online, I had to call Swiss Air to get it resolved."

Pros: "Incredibly clean plane! I will definitely try to fly Swiss again!"

Pros: "Very friendly crew, very clean cabin, very comfortable seats"

Cons: "Food is a joke"

Pros: "Comfort of A380 Legs space"
Cons: "Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service"

Pros: "Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!"
Cons: "Boarding could be a little bit more organized"

Cons: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"

Cons: "Better Communication from Lufthansa"

Pros: "Good"
Cons: "Confortable seats"

Pros: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Cons: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Pros: "The crew should treat better passengers but overall is been good"
Cons: "Overall is been good"

Pros: "Spacious seating, easy access to charging plug and good movies."
Cons: "Boarding is never fun, why not do back first?"

Pros: "for the first time ever, my kid ate the airplane food, and it was because it was good. the service was really good and the staff outstanding."
Cons: "Te cabin pressure gave us headache. always happens with the A380 though."

Pros: "Crew, boarding, seat"
Cons: "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Pros: "on time no hassle"
Cons: "nothing in particular"

Pros: "Great hospitality"
Cons: "Delayed"

Cons: "The fact that I was re routed that my flight from Paris was late and made me miss my connection."

Pros: "Attentive and friendly crew, good selection of in-flight entertainment"
Cons: "Crew did not come around very frequently with water throughout flight, mostly only during regular beverage service."

Pros: "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Cons: "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."

Pros: "great airport and ease of check in and quickness on boarding flight."
Cons: "boarding everyone all at once creates long unnecessary lines when staggered boarding would help"

Pros: "How all drinks, food, snacks & headsets are included and the staff so respectful and kind."
Cons: "The guy behind me coughing all over me. Not exactly your issue though."

Pros: "Great service, comfy plane, smooth ride."

Pros: "Arrived with enough time for me to connect to my international flight."
Cons: "Boarding had no clear order. Had an international connecting flight and by the time I needed to board, there was no room in the overhead and I had to check my luggage. The airline should provide a vegan snack option for customers."

Pros: "The food for the morning was a white chocolate cranberry cookie which was delicious"
Cons: "Our plane was 30 mins late and the terminal was right next to security so we couldn’t hear them when they spoke the English or French on the PA system about us being delayed. We just barely made our connecting flight and our next flight was way better in service. Our luggage didn’t make the connection and hoping that all our precious cargo from our anniversary trip made it. The flight attendant told us we had enough time to make it to our next flight but I honestly ran from one point of the airport to the other. The staff said it wasn’t that far and no checkpoints to go through - this information was false."

Cons: "The boarding area was cramped."

Pros: "The crew was kind and helpful and the movie selections, food, and seats were all great."

Pros: "Crew attention"

Pros: "Flight went well."
Cons: "Frankfurt airport is large and complex. Takes some effort to negotiate from one flight to another."

Cons: "Expect to pay $85 euro for a carry on bag that they will ask you to check in. This is our returning trip with the same set of bags for the round trip to Paris. At the gate we were asked to check in the other carry on bag which we bought right before the trip making sure it fit the new small size req. Still that was put into check-in. We ended up with no carry on luggages with us boarded. Only to find quite a lot of bags that are much bigger than ours were allowed to be in the cabin."

Pros: "I was sleep the whole time"
Cons: "It was okay"

Pros: "Food was great. Good movies. Friendly staff!"
Cons: "The television screens were very old and discolored."

Pros: "Crew were all super polite and friendly"

Pros: "Water bottle when we arrived at our seat."
Cons: "Paying 8 euros for premium movies AND if you wanted earphones (I had my own), you would need to pay 2 euros more. Excessive. Choice of movies was rather limited even in premium. In regular, it was quasi non-existent (2)."

Pros: "The water and small coffee cake was nice to have on this connecting flight."
Cons: "First, I had issues with checking into my flight online, which lead to me having to print my boarding pass at the airport. Since I had a separate flight with Eurowings that sent me from Munich to Paris, which was not connected with this flight, I came in directly into the airport and no where near a Kiosk to check in or print out my ticket/boarding pass. I explained to numerous employees my situation and they casually exclaimed I should be able to make it in. Once I got into the airport I could barely get through security since I did not have my boarding pass. I kept explaining I don't have a boarding pass because I could not check into my flight to obtain it. Then when they finally let me through with only 10 minutes to spare before my flight's gate would close, I finally reached the boarding desk only to be told I had to wait because out of the two men who were scanning boarding passes, they were too busy to help me. I then had to explain three times that I had already paid for and booked my flight, however, I could not check in online and was having an issue with an error that stated I was missing information, even though there was nothing marked in red or anything marked to edit, so each time I tried it denied me. I also tried calling for customer support and did not get a hold of anyone because the lines were too busy. After explaining all of this to the man at boarding, he made me wait an additional 5 minutes before helping me check into the flight and print out my boarding pass. I was treated like a stand-by customer and I did not appreciate it since I paid for this flight and tried to check in 24 hours prior. I was expecting much more from Lufthansa, as my boyfriend recommended this flight company to me, but I was extremely disappointed in so many ways it makes me question whether I want to fly this airline again for future trips abroad."

Pros: "Smooth flight. No delay, no unpleasant surprise."

Pros: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Cons: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."

Pros: "The flight was not fully booked."
Cons: "The snack provided was totally insufficient. the check-in staff were stringent about luggage size and weight even when the flight was not full."

Pros: "The flight was short and well organized, boarding relatively efficient, snack was just OK, service was nice and crew was very accommodating and seemed happy. Mobile boarding options worked well."
Cons: "Snack could be better."

Pros: "phenomenal transfer from one flight to the next, thank you lufthansa"

Cons: "wha"

Pros: "The flight was on time enough that I comfortably got to my connecting flight. It was still late and some other passengers were anxious they wouldn't get theirs. The crew was nice."
Cons: "Business class seats were regular seats with the middle seat unused. The "meal" on this early flight (had to leave the house around 4:30am to get to it) was light. I'm glad I had the time to stop at the business lounge first. I don't recall any entertainment system, which isn't a big issue on this short flight."

Pros: "made sure we didnt miss our connecting flight to denver after flight from paris was delayed. met us at landing and took us to immigration and gate"

Pros: "Geat customer service by flight attendants."

Pros: "Food was pretty darn good, and the crew was very generous with drinks."
Cons: "There was some metal box by my left foot that restricted my leg room even more than usual. But I'm not sure if there was anything that could have been done about that."

Pros: "The leg room was definitely more than on a US flight, which I gravely appreciated."
Cons: "Boarding was a bit chaotic -- no rhyme or reason . Pasta dish and chicken dish were both low quality."

Pros: "Boarding and flight was on time"
Cons: "Seats and comfort was heavily compromised in economy class"

Cons: "It would have been nice to know if each meal contained cheese, as oposed to just general "chicken and rice" and "noodles with marinara and cheese" It turned ut the rice was in a cheese sauce, and i could not eat it, and could also not eat the alternate option. Please think about giving out a detailed list of ingredients for the in flight meals so we can make more informed choices when we have food restrictions!"

Pros: "All the services were great."
Cons: "Everything was perfect."

Pros: "Fast on ant off"
Cons: "Not enough hip or leg room which is somewhat usual, but recent flights with United are much better"

Pros: "The flight was delayed due to the need to replace an engine part, but the crew kept us well informed. Despite taking off nearly an hour and half late, we were only about 45 minutes late in arriving. What was so great about this flight was that it was NOT full. I had an entire row to myself so I could stretch out and sleep. If I was in a regular coach seat, I would not have been comfortable for the entire trip. The crew was pleasant and helpful."
Cons: "The food is pretty mediocre."

Pros: "Perfectly pleasant short flight with LH. Cabin crew were excellent and the snack and beverages were appropriate for this short flight."
Cons: "Boarding is a frustrating experience as LH do not 'filter' boarding so the process is un-necassarily frustrating......"

Cons: "My whole experience with Lufthansa/united was horrible. We booked our tickets on kayak and it was a Lufthansa flight operated by United. When we went to check in at the united counter they told us there was no record of our flight even though we had printed our receipt which had confirmed ticket numbers. It took over 30 minutes for them to figure out they needed to call Lufthansa to get the ticket transferred and in the end blamed us for not doing that ourselves before the flight! I thought this was insane as I have flown with multiple other airlines and never had this problem. And then once it was fixed for the way there we still had problems again on the way back. Never flying United/Lufthansa again."

"Austrian airlines food is really good compared to more recent airlines I’ve been on"

Pros: "Nothing"
Cons: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"

Pros: "Crew"
Cons: "Huge delay... :("

Pros: "The crew was friendly and particularly one of the girls was always giving her best"

Pros: "Crew was fantastic and with an exceptional service. Food was really good."
Cons: "Maybe the seats coudl be a little bit wider"

Pros: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Pros: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Cons: "Poor selection of films on the entertainment system."

Cons: "Staff is not friendly, does not offer assistance or ask if you need anything."

Pros: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Cons: "We are late only 25 min (50% of flight - 50 min)"

Cons: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Cons: "See red comment above."

Pros: "Staff were always courteous."

Pros: "Friendly staff, on time flight. Nice refreshments"

Pros: "Very friendly staff"
Cons: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."

Cons: "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."

Cons: "A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?"

Pros: "Nice flight freindly staff"
Cons: "Not comfertable chairs"

Pros: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Cons: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Pros: "Seating like every other airline in economy. There was NO baggage charge for economy and the drink trolley offered wine and beer, at no cost, on our 1.5 hour flight."

Pros: "That it is over"
Cons: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Pros: "Everything. Keep up the good work."

Cons: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Pros: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Cons: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Cons: "Both flights were delayed. Food selection was poor."

Pros: "Efficient crew, good meals,on time arrival."
Cons: "Took a while to board and could use more updated films-minor details."

Pros: "see above"
Cons: "see above"

Pros: "Drinks were included"
Cons: "No entertainment available not even to pay for. Wifi is overpriced"

Pros: "IT WOES HAREBELL. 4 HOURS BEFORE THE FLIGHT THEY TELL NE THETA WE DOESN`T HAVE PLIES ON THE FLIGHT. THE MAN IN DESC 377 GAVE TO ME BIRDING CARD TO GET G. IN STAND-BY. THER FLIGHT 599 NOT ON THE BORD. AT THE HEAD OFFICE OFF THE OSTREIN CCOMPANY IN GAT G TELL TO WAIT. HALF HOUR LATER STILL THE FLIGHT NO ON THE BORD AND I RAN EAGEN TO OFFICE OF OSTRIEN END NOW THEY SAD IT`S MESTEK AND I IN GET F . NOW WE MAST MAKE THE SECURITY CHECK OVER AGAIN . WE RAN TO GET F TO FLOOR DAWN . IN THE END...WE GET BORDING CARD WITH SEPARATED SETS."
Cons: "RUDENESS INSOLENCE RATTLE, RUN-AROUND MISTAKE, OR EVIL"

Pros: "We arrived on time"
Cons: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."

Pros: "The seat was comfortable."
Cons: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."

Pros: "Great staff, friendly and helpful."

Pros: "My waffle and coffee"
Cons: "Very small seats with hardly any legroom. Flight delayed 2 hours. Nasty attendant told me my bag was too big for overhead compartment. It wasn't."

Pros: "Most of the crew were nice. Efficient."
Cons: "Ridiculously small seats and legroom."

Pros: "Very nice crew, great entertainment options"
Cons: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"

Pros: "just excellent!!!"

Pros: "Compared to most American crews the Aus crew was helpful and outstanding."
Cons: "The chicken dinner was not that great and the breakfast was only a muffin, I expected more. On Turkish airlines flight from Ord to Istanbul we got a full breakfast tray."

Pros: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Cons: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

Cons: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

Cons: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."

Pros: "The pilot did a great job landing the plane in high winds."

Pros: "On time, comfortable flight"

Pros: "It was pleasant all around"

Pros: "The flight was smooth and the staff was great."
Cons: "Nothing."

Pros: "Clean aircraft, nice crew, efficient boarding, small airport (Varna)"

Pros: "best blanket in any business class. should be sold on line."

Cons: "There were no air vents, which made for a hot flight."

Pros: "seats are comfortable, boarding was fast"
Cons: "no choice of food, no entertainment"

Pros: "Clean, smooth and on time"
Cons: "Na"

Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Cons: "Bigger seats the new ones are way to narrow"

Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."

Cons: "When its rain we shouldn’t walk to the air plain"

Pros: "Everything works and quick to get to destination."

Pros: "Great airline"

Cons: "Flight got cancelled"

Pros: "very nice crew"
Cons: "my bagfage was lost"

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Pros: "Crew was nice and pleasant"
Cons: "Flight very late"

Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."

Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Cons: "Need more leg room!!! Larger meals needed."

Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Pros: "Good"
Cons: "Nothing"

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"

Pros: "Friendly crew."
Cons: "So many people on a 747!!"

Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"

Cons: "Flight was cancelled."

Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Pros: "We got a meal for a 1h flight only"
Cons: "No entertainment but normal for this type of flight"

Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Pros: "Nothing"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Pros: "Excellent very good"
Cons: "Everting so good ex"

Cons: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pros: "Very friendly and helpful personnel."

Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Cons: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Pros: "Service"
Cons: "Only one queue for boarding. Flight late on arrival."

Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Pros: "Very good flight, excellent service and good food."

Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Pros: "Food and drink service"
Cons: "Boarding pass facility"

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"

Pros: "captain was great."

Cons: "sardines!"

Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Pros: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Cons: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Pros: "Poor"
Cons: "Poor"

Pros: "n/a"
Cons: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Cons: "Check in process running smoothly and better announcement of gate change"

Cons: "Great experience"

Pros: "Didn’t like the sandwich offered"

Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Pros: "No extra charge for simple refreshments."

Pros: "Quick and efficient not lying more to say or critique."
Cons: "Coffee and a bread roll as a snack??"

Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Pros: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Cons: "Nothing"

Pros: "Great service"

Cons: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Pros: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Cons: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Pros: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Cons: "Nothing to like"

Cons: "Plane left more than 40 minutes late with no explanation or apology."

Pros: "Very good male crew member. Pilot genuinely apologetic for the delay."
Cons: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Cons: "No offer of snack with no egg in it."

Pros: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Cons: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Pros: "The crew and flight was faultless"
Cons: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Cons: "Couldn't make the connection....Overall....an aweful experience!"

Pros: "The noise-canceling headset is good."
Cons: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Cons: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Cons: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Cons: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Pros: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Cons: "I was asked to change my seat repeatedly"

Cons: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Pros: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Cons: "NA"

Pros: "Boarding & crew (inc ground staff & check-in) all good."
Cons: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Pros: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Cons: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Pros: "Flight was only 50% full. Room to spread out."
Cons: "Leg room cramp. Flight arrived late as a result missed connection home."

Pros: "Good boarding procedure."
Cons: "Nothing much to add for a short journey."

Pros: "Efficient on and off Staff polite and helpful"

Cons: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Cons: "Air France lost my luggage and they can't find it in the computer system."

Pros: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Cons: "2 hours delayed..."

Cons: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Pros: "Great crew"
Cons: "Food could be a bit better. White bread is unhealthy."

Pros: "There was enough leg room"
Cons: "The food was not very nice and the aircraft was really cold."

Pros: "Crew was great"
Cons: "Not enough food"

Pros: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Pros: "Disorganised and slow"
Cons: "Couldn't organise a booze up in brewery. Baggage offload took forever"

Pros: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Cons: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."

Pros: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Cons: "One bag did not arrive in Toronto, apparently delayed in Paris."

Pros: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Cons: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Pros: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Cons: "I thought the seat seems a bit short but the leg room is ok."

Pros: "The seats were comfortable."
Cons: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."

Pros: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Cons: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."