|Flights Arrive in||Florence Peretola|
|Flights Depart from||Paris Charles de Gaulle|
|Airlines||Air France, KLM, Austrian Airlines, SWISS, Lufthansa|
Pros: Food and entertainment was awesome
Cons: It's awfull to sleep. Very unconfortable.
Pros: Crew members
Cons: Up to 1 hour late and they leaved my baggage in Paris
Pros: Over all pretty good for price.
Pros: Crew was friendly and attentive but hard to understand
Cons: Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic.
Cons: My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had
Pros: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.
Cons: I would have to dream something up.
Pros: Gaps between seats are very narrow.
Cons: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.
Pros: Crew was nice and efficient
Cons: Economy seats don’t recline enough.
Cons: lost baggage
Pros: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.
Cons: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.
Cons: Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that.
Cons: Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian.
Pros: Sits had more room then other plain
Pros: Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?
Cons: The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!
Pros: Spacious seating available/ snack/staff
Cons: No entainment
Pros: We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced.
Cons: I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone.
Cons: Same reason as above.
Pros: Awesome business class seat, or rather throne
Cons: Limited selection of movies
Pros: The staff was nice
Cons: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.
Pros: the seating supports under the seats are truly ridiculous. impossible to store bags
Pros: Everything was on time
Cons: Food could be better
Pros: it’s wasnt a full flight, so that was nice
Cons: bus to the airplane was too warm and had to wait 10 minutes before actually letting us off
Pros: I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )
Cons: When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !
Pros: On time, staff was nice.
Cons: Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited
Pros: The flight crew on the flight was amazing. Went beyond basic needs and requirements.
Cons: Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests.
Cons: Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible
Pros: Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given).
Pros: Intranet meant I could watch movies on my iPad
Cons: Seats are very uncomfortable
Pros: FA kept bumping into my seat waking me up
Cons: Return the 777 to 9 across
Pros: Over all everything was great, except the bags check in
Cons: shuttle from terminal to plane takes a long time. Flight left late
Pros: On time! Courteous. Free meal! Even on flight less than 2 hours!
Cons: All good!
Cons: Poor desk service Food at breakfast A joke
Pros: Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge
Cons: The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it
Pros: Service god
Cons: Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice
Pros: When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public.
Cons: My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit.
Cons: Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff.
Cons: Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!
Pros: The entertainment selection was diverse.
Cons: Seats in economy were too cramped.
Cons: Better food/choice-make it on time....and its quite cold in the plane-not sure why.
Cons: Any entertainment
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