Crews were friendly enough. To help the airline I checked my carry on baggage. Typical "gonna be a full flight we need 19 carry on bags to be checked to help out". So I helped out only to have to wait 30+ mins for my luggage and risked not getting to my car rental on time. The return flight was delayed. Kept hearing employees say something about "they didn't have any power" which is kind of concerning. The air flow and air conditioning was insufficient. It was warm and stuffy during the flight. Plus no free wi-fi......Booooooo!
Flight maintenance was on so that flight didn’t go able to fly out to Seattle and Inhad to get another flight,,
Didn’t even get on, check my flight to Seattle for details. Do better Alaska.
A five hour nonstop flight traveling over a few time zones and over the dinner hour and you get a small bag of pretzels. And no screens to watch movies. I
The flight kept getting delayed due to a maintenance issue. That happens, but there is no excuse for changing the gate FIVE TIMES, including one time nearly all the way across SeaTac. After we were delayed for 3+ hours, they did send us (via email) a $12 meal voucher...except you can't find a $12 meal anywhere in that airport, unless you consider a bag of M&M's and a bottle of water a meal. The plane had one problem after another but finally took off 4.5 hours late. This caused us to miss our hotel shuttle at ORD (they didn't run past midnight and it was 3 am) so we had to wait 25 minutes and pay for an Uber. I did get a $50 flight voucher from Alaska...big deal. Barely covers my Uber ride that I shouldn't have needed.
I upgraded to a better seat and it was much more comfortable. Nobody serves food anymore and actually on a 2+ hr flight not necessary. I didn’t even get water.
It was good. Too long for older people. Service and support was great! Friendly crew!
Check in & bag drop was straightforward. Alaskair changed the gate approx 40 min before departure, and I only became aware due to Google wallet update to my boarding pass. Had to move from gate N1 to C9 which required use of the Train, luckily I had time available.
Super impressed by staff courtesy, and assistance, Flight was one of the best I've had despite turbulence... Will definitely be flying Alaskan air as my preferred choice
My boarding passes were pulled from my Apple wallet and my 3 family members who were all sitting together in the same row all got put middle seats and were one of the last to board and barely were able to get our bags in the luggage bins.
Original flight was delayed, then cancelled and the gate staff did not expedite rebooking. Also, no instructions were given that a ticket number was needed before being called to facilitate rebooking. This could have been much more organized.
Be on time? When not on time a circling for over an hour offer more than 1 bag of chips to the passengers? It was a 7 hour flight by the time we got done.
Five hour delays every hour, I wish it were all at once
The Boarding process was great. Particularly since my wife and I require assistance. The flight attendants were amazing. We travel frequently; they honestly were a cut above. 😀
Crew was nice, meal was good. Entertainment had to be rebooted 3 times and still did not work. Turns out there was residue on screen, it needed to be cleaned to prevent the touchscreen buttons from continuously activating. I had entertainment for the last 45 minutes of a 5 hour 45 minute flight. Really unacceptable for first class. Flight attendent indicated your cleaning solution creates this problem. Seems as if this is widely known, you should be using a different product or cleaning better. Really really disappointing which simply added to the wi fi on your planes with reliably never ever works.
Snacks and included beverages were appreciated. Boarding went smoothly. Plenty of overhead bin space. Seats get very uncomfortable after a couple of hours. After waiting 10 painful minutes for my walker, a very nice Delta guest agent pushed me in a wheelchair to the gate. It was finally delivered to me after another 15 minutes . Our checked bag was on the carousel long b4 I was able to retrieve it. Fortunately it was still there but somewhere along the way the straps we used to secure it were removed and and were not reattached. Wish I had made note of the agents name.
It was fine. 55 minute flight. No snacks or beverage service offered. Boarding went smoothly and my walker was waiting for me on the jet way.
The cabin temperature was nice and cool. The wifi was not working.
Could not get my connecting flight boarding pass until four hrs before departure! Ver annoying especially since the staff could not explain why!
There was an unruly family behind us that made the short flight miserable!!! The cabin crew did nothing to contain it.
