My flight was changed...
They offer food and entertainment its good. Also is amazing to flight none stop to Mexico City
Getting to Mexico or leaving Mexico is a hassle if you are in a wheelchair. They have a really poor service, I really struggle since I was flying by myself.
good price -
late leaving - not the worst
The flight schedule is unstable. We were in the lounge and didn’t hear any notice of the flight. Almost missed it.
Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!
The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process.
Always nice to be on an American plane out of an American airport.....SO much more professional. :))
We did get to our destination.
Flight was late, as always. I couldn’t sit with my spouse. Rows are so tight, one can barely get in/out and we are smaller than normal size. Baggage fees make overhead compartment loading a real nightmare. I wonder what they will think of next to make flying an even more terrible experience.
The efficiency and professionalism was excellent. Both legs of my trip went great!
Good Movie Selection, food was descent, no screaming children,
Layover in Frankfurt too long; Unable to sleep on flight, nearby windows were open creating too much light, seating a bit too close to relax.
Nothing, absolutely nothing.
The flight attendants were pretty much what I've come to expect on U.S. airlines--overweight, older, and sloppy in appearance. One of them looked like she had rolled out of bed ten minutes before arriving at the gate. It was the complete antithesis to the flight attendants on Hong Kong Airlines. Ah, for the good old days of air travel. Before the plane ever took off it was announced the the entertainment system on the seat back ahead of those in comfort seats was not working and wouldn't be for the duration of the flight. Having paid an additional $239 for the comfort seat in the hopes of making a 16-hour flight go by a bit faster, this was unconscionable. The food was far inferior to Hong Kong Airlines. In short, it was the trip from hell.
Usually we fly United on a direct flight to PDX. That flight is no longer available so we chose Alaska to Seattle. Their entertainment and internet actually works making them a better option than United. Flights were on time, crew was friendly, and the aircraft was clean. No complaints with Alaskan, and actually happy to change airlines after years of being with United even though it is not a direct flight to our destination.
So bad customer service
Very friendly crew. The boarding process was one of the best I have experienced.
We got in early!
We didn't get any advance warning that we'd be in more than a half hour early, so my ride came. . . after I'd waited for half an hour:-(
Love Alaska airline!
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|Flights Arrive in||Guadalajara Miguel Hidal|
|Flights Depart from||Pasco Tri Cities|
|Airlines||Aeromexico, Delta, United, Alaska Airlines|