I went Premium otherwise it would have been a long wait. On board I only asked for a cup of hot water and got lukewarm. Cabin crew have poor to no service. But great flight; it went smooth.
I went Premium otherwise it would have been a long wait. On board I only asked for a cup of hot water and got lukewarm. Cabin crew have poor to no service. But great flight; it went smooth.
Super easy on both flights. Alaska is my go to airline!
Great flight Pilot was friendly and kept us informed when small delay to de ice plane
I appreciated the check-in at SEATAC - a knowledgeable person was available. I found it easy to ask questions as I went along. I hadn't been at SEATAC for a year and was not that familiar. Parking was fine at Sacramento
We had a great travel experience under bad circumstances at the last minute.
My baggage arrived at the airport on an earlier flight. It would have been nice if I would have gotten a text. I waited until all the luggage had arrived before Ivwent to the baggage counter!
My seat didn't lean back. Also I think the whole "we know we don't have enough overhead space for a full flight, but we'll try to get as much money as we can before asking people to check their bags for free at the gate" thing is kinda icky.
I had to check-in my small carry-on at the gate which was inconvenient. According to the people at the gate at SEATAC, there wasn't anymore room in the overhead bins. I obliged. But, when I got inside the aircraft, there was plenty of room EVERYWHERE! It was either miscommunication or incompetence among the Alaska personnel.
Bad. The fight was late and they gave a ridiculous $12 stipend. Better give something or nothing. $12 is ridiculous.
It was a good flight . It wasn’t a full flight so we had space to move around
I didn’t like that I could not select my seat and was assigned a seat when I checked in at LAX
Great experience overall. Check in at Austin was congested as they only have about 6 check in kiosks, one was broken, and there was a lot of Spring Break travelers.
Bag drop off was slow and annoying. Only 2 agents at the entire delta desk, and no one directing traffic for what line to be in, many confused people slowed down the process. Boarding was fine. Seats in Delta comfort plus were fine. Snacks were great! Definitely a bonus. The entertainment system was awful — old, slow, not responsive, and completely unable to play games due to some kind of error. But on the other hand, thank you to Delta for the free WiFi. That made it better.
Everything was very good other than I had selected a specific seat when I booked the flight and they changed it once I checked-in the day before my flight. I was still in first class but lost my aisle seat for a window seat. Being tall, the aisle offers more comfort so I always select an aisle seat.
Flight diverted in SD. Later take off in Seattle by 1.3hrs
Crew was not friendly when I went to request a seat change.
Really impressive staff at airport and on plane, especially given how busy it was
Was a great smooth flight from Detroit to San Diego.
The boarding process was terrible especially with an indirect flight Chicago to Seattle to San Diego was terrible talking about we overbooked a flight idk if I’d take this airline ever again we got off our flight from Chicago to Seattle and we traveled for business and they told us our connecting flight was over booked and their was no seats asking people to take a delayed next flight and they don’t tell anyone coughing to wear masks seats 30A-B were terrible during the flight no one wants to sit next to people coughing all around I don’t want to be sick traveling for work or get sick anytime it’s very upsetting the staff doesn’t take this stuff serious to tell them to wear masks when they see people coughing and sneezing
Crew was great. However the seat I had would not recline and stay put. It would spring back to upright. Hopefully they can check the seats and maintain them. Otherwise the plane is clean and the crew is very friendly.
Pasco (PSC)United States
Sacramento (SMF)United States