Daily cleaning, installation of cabin HEPA filters on flights from Pensacola to Bulgaria
Most visitors from Pensacola need to provide a negative COVID-19 test result and/or quarantine to enter Bulgaria. Travelers who are Bulgarian citizens and their family members, citizens who hold permanent and long-term residency including their family members, citizens of Member States of the European Union (EU), Schengen Parties and other selected countries including their family members, persons holding a Bulgarian long-stay visa type "D", medical workers, officials, diplomats, military personnel, humanitarian workers, students, representatives of the trade, economic and investment activities and persons with essential reasons are allowed to enter Bulgaria.
Read more about travel restrictions for Bulgaria
Visitors from Pensacola are not required to quarantine after entering Bulgaria.
Visitors from Pensacola must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Bulgaria.
Health Declaration Form
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."
Pros: "Amazing crew. Very attentive to passengers and genuinely nice."
Pros: "Boarding its took along , food it's bad"
Pros: "Business class is the best"
Pros: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Cons: "Meals are absolutly terrible, confort desaster, and hostess unqualified"
Pros: "Great service, as always. Very comfortable flight."
Cons: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Cons: "The flight is too long"
Pros: "The food and crew were great"
Cons: "Older plane the tv panels were faded"
Pros: "Smoth flight"
Pros: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Cons: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Pros: "We carefully taken care . The Hotess were alright"
Cons: "Their food are ok"
Pros: "Stewards and Stewardess were very prompt and always had a smile!"
Pros: "Good leg space, friendly crew, excellent plane."
Cons: "This is for ALL airlines: It takes so long to get off the plane!"
Pros: "Great service, friendly and helpful"
Pros: "The ease of connection from New York to Nagpur. It was a breeze."
Cons: "My personal headphones (Beats) couldn’t be used in the headphone socket which was a bummer. Also, the only male guy in the crew was trying to solve some meal issues and was trying to tell the hostess how not to tell the passenger!! All of it could be easily conveyed discreetly but he seemed to be least bothered!"
Pros: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Cons: "There is nothing in particular .. but i woud suggest .. more good food."
Pros: "We loved everything. From the moment we walked into the plane we were blown away. Food, air hostesses,flight, you name it was great."
Cons: "We didn't like that our return flight was changed to a different airline. Cathay Pacific. My wife didn't like the service at all and keep complaining and comparing it to Qatar."
Cons: "Business class luggage came late."
Pros: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"
Cons: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."
Pros: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Cons: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."
Pros: "All of it was great!"
Pros: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Cons: "We have no complaints."
Pros: "Entertainment list were great."
Pros: "Check-in counter and gate staff were really accommodating and professional."
Cons: "Cabin crew lacked training. They skipped rows, didn’t apologize, forgot to bring things when requested and had to be reminded again & lacked common courtesy. One guy barely opened his mouth and talked by pointing fingers. So rude! The food portion size is an absolute joke! Never have I seen such a skinny sized meal. It was insane. I’m a lean guy and even I wasn’t full! The quality of the food in the second service was awful. My rice wasn’t cooked all the way & the bread was clearly stale."
Pros: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Cons: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."
Cons: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"
Pros: "Good, attentive service by the crew."
Pros: "Good attitude from staff"
Cons: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Pros: "Airport staff were friendly, Flight crew were good. I was in an exit row so I can't comment much about normal economy, but my legroom was fine. lots of movies to choose from. Deplaned onto a bus, that took us right to the Transfer Security which saved me a recently long walk."
Pros: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Cons: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Cons: "Probably the best flight crew I ever had the pleasure of being with."
Pros: "Everything else"
Cons: "Too much air condition... cold!!"
Cons: "I understand it's the industry standard, but seats are too narrow with shared armrests."
Cons: "Norhing really"
Pros: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Cons: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."
Pros: "Economy treated like first class!"
Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Cons: "Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly in Qatar for food....."
Pros: "The staff"
Cons: "I thought the flight was fine :)"
Pros: "The service was great"
Pros: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Pros: "Qatar Airways was very cooperative and kind enough to switch my flight 4 hours earlier with alternative flight free when I asked them to change it if that possible. They did so with kind and smile within 10 minutes while it was very difficult due to boarding time and luggage switching Boarding was okay Crew also was kind, responsive, Food was great Entertsinment was the issue due to airplane size and airplane facilities like Internet and entertainment tv screen was not in your seat Thank you so much Qatar Airways"
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "The crew were excellent and seats were comfy."
Cons: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Pros: "The crew was great. The soecial meal request was hadled well despite oversight."
Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"
Pros: "The friendliness of the crew"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pros: "Friendly staff"
Cons: "Security check at gate; No priority"
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "Friendly crew."
Cons: "So many people on a 747!!"
Pros: "Good flight, arriving well on time."
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Pros: "Booked extra room seat which gave me good room for seating"
Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Pros: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Pros: "good service"
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."
Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Pros: "Friendliest economy class service I've ever encountered."
Pros: "Spacious cabins, friendly service"
Pros: "Service was good"
Pros: "captain was great."
Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."
Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Pros: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"
Pros: "Delays and no proper customer service."
Pros: "The service of the crew onboard"
Cons: "Entertainment not to many recent movies and the boarding process was a little bit confusing."
Pros: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Cons: "Only 1 drinks round on a 3h flight."
Pros: "Crew very efficient Food was reasonably good Good movie selection"
Cons: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"
Pros: "Flight all good"
Cons: "Suitcase did not arrive and still not received."
Pros: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
Cons: "Breakfast food wasn't very good."
Cons: "Flight was delayed and I missed my connection"
Cons: "The past two times flying with American out of Dallas my girlfriend and I have been separated on the flight. The first time we were able to be placed with each other but this time the attendant at the counter basically told everyone that because the flight was booked and there were so many people who had the issue that she could not move anyone around to be with their families. That on top of being rude to many of the flyers just makes the DFW experience with American feel like they don’t care about you."
Pros: "Glad we made it back."
Cons: "Flight could have been on time. Attendants in the airline could have communicated much better to give update on delay, but they did not give any information despite several times getting up to ask questions at the main check-in. Many of the passengers were very discouraged. Plane left nearly 2 hours late due to an unclear maintenance issue, paperwork and also no fuel put in the plane until all passengers we on board."
Pros: "The crew was kind."
Cons: "The cabin was way too cold and no blankets were provided due to COVID. No blankets I get, but the cabin temperature made 3 1/2 hours seem like 5."
Cons: "Really rude check in with bags and flight attendants are rude too. Haven’t flown American Airlines in years and will try to avoid them again"
Cons: "Just doesn’t compare to the new 787’s"
Pros: "The plane, Embrair 175 is very comfortable."
Cons: "Actually getting the flight I paid for. Or at least getting a one way flight, like I should've had. Arrived at my destination 4 hours late."
Cons: "American airlines conection left us behind. Have to wait 24 h for next flight in Dallas Airport DFW with no assistance of any kind, because of "weather conditions". It a shame, never again American Airlines."
Pros: "The notifications regarding my connection and baggage claim."
Pros: "pleasant crew"
Pros: "Crew was attentive and professional."
Cons: "The lady behind me was a bit of a crank / wouldn’t allow me to recline the seat / kept pushing it up. REALLY , that 3 inches was affecting you . SMH"
Pros: "Newer plane. Standard American amenities. Fast WiFi and live TV channels."
Pros: "food, alcohol very good, pleasant flight"
Pros: "I liked the room."
Cons: "There was no entertainment. Could not get seats together."
Pros: "Speedy check in and security check in. Seats in plane comfortable. Staff wonderful"
Pros: "On time and convenient"
Cons: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."
Pros: "Had been expecting middle for all four,so this was great."
Cons: "Guess I need Bose noise canceling headphones after all."
Pros: "Me gusto todo"
Pros: "Delayed on the runway but overall good and smooth"
Cons: "Flight service was ok"
Pros: "New onboard entertainment"
Pros: "Easy to change the flight to another time of the day."
Cons: "Very good. Service. They try to bring customers ‘ convenience."
Pros: "I liked how friendly the staff was. All the attendance were helpful and always happy to help."
Cons: "Diverted and delayed. Got home 8 hours later then I should have."
Pros: "Movies and did not feel squished. Never had so much food service on a flight before."
Cons: "Nothing negative to say."
Cons: "There were 2 flights going to Roanoke at almost the same time. The other one was delayed by a lot; ours by a little. But personnel DIDN'T TELL US WHAT WAS GOING ON. We were all standing around wondering what was happening.It's the NOT KNOWING that is so horrible. We could tell from the screen that it was delayed, but it was clear the flight would leave much later than the screen said, but they wouldn't tell us anything!"
Pros: "Comfortable seat and environment, great food, smiling helpful staff"
Pros: "we left on time and landed early. staff was friendly and kind."
Pros: "The seat was comfortable."
Cons: "It was very cold, even with my vent closed and wearing a sweater. The food did not taste very good. One of the flight attendants (middle aged Caucasian male) was rude with an overall dismissive demeanor. For example, I requested water and he handed me a cup of warm water while giving everyone else around me a cup of ice with their beverage without being asked."
Pros: "Everything ran on time, which was surprising because I've heard horror stories, but I was surprised. Would definitely fly again."
Cons: "The landing was ROUGH!"
Pros: "Short trips so no entertainment is offered so it's n/a"
Pros: "We didn't crash."
Cons: "No safety briefing for infants, rude gate staff, primitive fleet, terrible customer service at all levels."
Pros: "Crew was good"
Cons: "Always seems to have a delay connecting through DFW, caused me an extra day of parking fee for coming back late."
Pros: "Nice crew. Chairs were comfortable."
Cons: "Not enough movies! No individual screens. Plans had dirt stuck all along the air vents"
Cons: "Without any explanation...American Airlines cancelled my reservation! I needed to be sent back to poor quality hotel for a night and take a different flight out the next morning. American Airlines was supposed to provide transportation back and forth from the hotel however a car never showed up at the hotel to pick us up and I needed to get my own taxi at the last minute (American did however reimburse me for the taxi fare at the airport). I never received an explanation as to why my reservation was cancelled and was never offered any type of compensation for such a major inconvenience. They dd ultimately waive my 25 bag fee but it wasn't very easy to even get that from them. I felt that they should have been more empathetic towards my inconvenience and offered me any type of compensation to make up for such a horrible experience. When I asked about possibly being upgraded to first class they told me absolutely not! A little graciousness can go a long way, American Airlines showed that they could not care less about my inconvenience (other than Rodrigo at the counter the next morning who actually showed he was truly sorry for the situation and at least ended up moving me to a row with more legroom). Other than this, I was extremely disappointed with this experience and how it was handled."
Cons: "Our 10:40AM flight got cancelled. We had to wait in line until 1AM with regular check-ins to rebook for 8:40AM. When we made it to the airport again after limited sleep, that flight also got cancelled. We bought a ticket with LATAM which was a breeze. Throughout the following week, we tried calling them numerous times to have them tell us we had to loose yet more time by having to go to their Cusco office... but they couldn't resolve the issue either. We had to escalate this over the phone from their office so they would issue us a flight back to Lima at no charge to us. Now, I can only hope that they will honor this ticket but I'm not expecting much."
Pros: "Timeliness of the flight and the crew were excellent."
Cons: "Uncomfortable seats and couldn't find streaming entertainment options that were mentioned."
Pros: "Flight was on time, seats were comfortable."
Pros: "Plane was on schedule luggage taken as I boarded and help available as needed. This is very important for an 80 year old. Thanks for a great trip. Sue"
Cons: "No complaints."
Pros: "not bad, I upgraded to first for the leg room, I'm 6'6", so it kinda worked out."
Cons: "Very old plane."
Pros: "Flight was good,"
Cons: "American (Alaska was a code share) did not tell us which terminal this flight left from. It was a sattelight terminal which required a long slow bus ride. Carrying luggage up and down stairs. The deplaning experience was such I would avoid the only nonstop to our destination."
Pros: "It wasn't a full flight so I had more legroom, since I didn't have a person sit beside me on both flights. The flights arrive on time. Boarding was organized, quick and effective."
Cons: "Flight attendant provided a snack to everyone and forgot to offer a snack to me. There were children on both flights, kicking my seat through 60% of the flight. There was not entertainment provided for brief flights and the snack selection was mediocre."
Pros: "I like that their fleet has become slightly more modernized. Leathers seats are a plus"
Cons: "In flight entertainment and charging stations are a must. Slightly lacking in both those. Their flagship dreamliners have all these amenities but are new planes. Boarding on American seems like a broken process."
Cons: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."
Pros: "Flight was on time"
Cons: "Wished the airline would have checked my bag rather then leave it at the gateway Time was wasted if you had a connecting flight"
Pros: "Once we boarded, business class was very good."
Cons: "Food was pretty bad, dinner and breakfast. No taste at all."
Pros: "Everything was good or better."
Cons: "No dislikes"
Pros: "Efficiency and price"
Pros: "I like that I was finally able to come home"
Cons: "The United Airlines reps could have shown some empathy to the passengers who were delayed. The arline knew we had connecting flights and could've alerted the other flight that we were there and to wait on us. The connecting flight was scheduled to leave at 9:50. I arrived at the gate at 9:49 only to find that the flight had not only boarded but had already left. The reps at the counter showed no level of empathy and acted put out when asked to provide transportation to the reassigned gate. Lastly, the flight could've offered something more than a $10 food voucher, especially since the majority of the food in the airport is greater than $10."
Pros: "Best Airline."
Cons: "Nothing, flights are always great in my experience with United."
Cons: "Plugs would be nice. Food isn’t great and drinks are more expensive than other airlines"
Cons: "Nothing. Everything was great"
Pros: "We were early. We sat together"
Cons: "Too strict on check in baggage weight"
Pros: "The crew were all very friendly and very helpful; one gentleman even took time to help me figure out how to get around the airport before we landed since I had a very short amount of time to make a connecting flight."
Cons: "Honestly, this was the best flight I've ever been on. I've never had the pleasure of having an entire flight crew be so friendly, and since the flight wasn't full, it was very comfortable."
Cons: "We missed our connecting flight. Late again."
Pros: "Everything about the airlines and aircraft and crew make you feel like you’re flying first class even when you’re not. The plane was immaculate, foot was gourmet (and A LOT of it!) and crew was professional, friendly and efficient. I will plan on scheduling all my international flights with Swiss Airlines when possible. We even flew on a shorter flight with them and still received a good sized meal."
Pros: "Smaller plane was awesome. Flight service great. Checkin easy."
Cons: "We are okay with seat area but would ask that united freeze seat backs. The inconsiderate bumpkins in front of us put seat back and then leaned forward the whole flight. we could not even put our tray table all the way down. Coke spilled all over us in turbulence as liose tabke bounced significantly more than if set in place. Give people rude, freeze saet so cant recline or remove tray tables so we dont hurt ourselves due to rude people."
Pros: "No entertainment. Not working No internet. Crewfelt like they were forced to be “nice”."
Pros: "On time"
Cons: "No snavks"
Pros: "Food drinks and movies"
Cons: "The seats were comfortable and the plane clean. Take off and landing smooth ."
Pros: "kosher meals were on plane. extra legroom was comfortable. Good choice of movies"
Cons: "We started to board on time and after group 1 boarded, they said they pulled the crew for a different flight and we needed to wait til 1:30 AM ( 2.5 hours delay) to board. Then 30 minutes later they called us back after finding another crew. It was very chaotic and made not sense"
Pros: "Smooth. Arrived early."
Pros: "It was on time and crew was pleasant. No delays."
Cons: "So crowded! So much less space than there once was."
Cons: "Last row"
Pros: "love the crews handling busy holiday travel"
Cons: "None whatsoever"
Pros: "Fast and friendly staff from check in to landing. Southern folk don’t rush you and actually listen to consumers concerns."
Cons: "None...nice, short flight"
Pros: "Check in, arrive ahead of schedule"
Cons: "No entertiment, no snack only little bag of pretzels"
Cons: "We were delayed by more than 6 hours."
Pros: "All in the prices!!! Accesibility!!!"
Cons: "The prices changes too much!"
Cons: "Great flight"
Cons: "No entertainment to speak of."
Pros: "First and foremost, our flight arrived 25 minutes early! Nuff said!"
Pros: "We got there safely with our stuff."
Cons: "The stupid led by the unwilling."
Cons: "Still stuck on th tarmac an hour and a half after landing in Dallas because of lightning weather conditions and no ground crew to bring the plane in. Can't they wear a rubber suit or something??"
Cons: "my daughter and I didn't even have seats together...and the plane was not full. We spent $69 and $77 to get seats together and the seat backs didn't work, no TV screens, and my expensive purse was soaking wet when I retrieved it from under the seat. So gross. And of course the food was gross...but that's to be expected, I guess."
Cons: "There were too many pretzels in the snack mix and not enough of the yummy orange things"
Cons: "I have united credit card and still had to pay for baggage cause I didn't purchase ticket with card. American has wifi, free movies and plugs. I'm very disappointed with United."
Pros: "On time flight"
Cons: "It was a ten am flight, they forgot to stock snacks, so no food on board at all, and I was hungry!"
Cons: "I coudnt make an on line checked in, and i called i asked for aisle seats the gurl said yes and its checked in but when i recieved the boarding pass it was middle seat and the worst seat ever at the emergency seat, it was really small the food was terrible service was so bad ! No more united airlines for long flights."
Cons: "Typical American passengers ignoring crews request to NOT place coats and small items in overhead bin. I had to have a "discussion" with passenger to please put coat under front seat. I don't know how crew could be more assertive with this item"
Pros: "I had a terrible time flying from IAH to Pensacola with United. I was flying on Christmas Day and there were not enough employees from United to help the customers. One of United employees completely disregarded me when I needed help, and I ended up missing my flight."
Pros: "Due to weather delays "not able to accommodate" Service representative had an attitude. I understand there are a lot of issues, but it's their job in customer service and if anyone should be upset it should be the customer for not being able to make their flight as scheduled."
Pros: "Ashley, the stewardist, stole my heart. She poured me water with such finesse it brought a renewed passion to my photography."
Cons: "They should really get some wifi for free. Its the future man!!!"
Cons: "Flight delay"
Pros: "Finally had a tv that worked."
Cons: "Sat in the last row and it was comfortable."
Pros: "My flight was on time. I appreciate that."
Cons: "Narrow seats. Literally no leg room for me. It was a terrible time for me, especially since I was in the middle seat."
Pros: "The temperature inside the plane was nice. The stewardists did well."
Cons: "Why are planes loaded so erratically it should go first class then back of the plane to front of the plane. I had to check my bag cause everyone is put on the plane randomly the over head compartment filled up and I had to check my bag. I specifically packed to only have a carry on not a check bag. Carley"
Cons: "Both flights were delayed. The second waited until we were completely loaded to tell us we didn't have a flight crew and we had to wait 110 minutes for them to fly in! When I asked the customer service agent at the gate about alternatives she got rude and asked if I had listened to the announcement? The announcement said nothing about alternatives. This near two hour delay caused me to have to spend $43 to get a ride from the airport since I would not get in until after midnight."
Cons: "Scheduled for 7:20pm, but delayed until 8:20pm. Very disorganized way of handling carry on baggage. Not worth the $208 I paid for this one way flight."
Cons: "Flight was delayed not enough information. Missed connection."
Cons: "Seats were uncomfortable, very firm, back of seat was like leaning against a piece of wood. OK for this short flight, longer flight would have been extremely uncomfortable."
Pros: "The staff was wonderful."
Cons: "The return flight was delayed several hours however there were several emails updating the status of the flight."
Pros: "The price was right and the flight was direct"
Cons: "Overhead is always a huge hassle. Airlines should just stop offering overhead storage to make embarkation/disembarkation much faster."
Pros: "The staff was very nice and friendy."
Cons: "There was in-air entertainment; however, you needed the United app or to rent one of their tablets. The problem is that they didn't tell us until we were on board. I needed the app on my tablet to access the WiFi but couldn't get the app without WiFi."
Pros: "Good Speedy trip very awesome Pleasant helpful people"
Cons: "when I suggested window seat I thought I would have it throughout the entire flight that was pretty much the only disappointing thing about the whole trip"
Airlines flying from Pensacola to Bulgaria have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Pensacola to Bulgaria
Masks required on board, masks provided on flights from Pensacola to Bulgaria
Social distancing seating
Middle seats unavailable to book on flights from Pensacola to Bulgaria
Testing for antibodies, testing for symptoms for flights from Pensacola to Bulgaria
Waiving of change fees. Search flexible flights from Pensacola to Bulgaria