Daily cleaning, installation of cabin HEPA filters on flights from Pensacola to South Korea
|January||Best time to beat the crowds with an average 2% drop in price.|
|December||Most popular time to fly with an average 3% increase in price.|
Average price round-trip
|$1,467||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 20h 00m
The cheapest ticket to South Korea from Pensacola found in the last 72 hours was $1,060 one-way, and $1,456 round-trip. The most popular route is from Pensacola to Incheon, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $831.
South Korea has restricted the entry of all travelers who have been in the Hubei Province of China in the past 14 days. Chinese nationals with passports issued in the Hubei Province are also not allowed to enter the country. Korean visas issued by the Wuhan Consulate in the Hubei Province are invalidated. Nationals of China and travelers arriving from China must have visas to transit through South Korea.
Travelers arriving from China with a diplomatic, consular, official, service or special passport or who are nationals of Albania, Andorra, Barbados, Dominica, Guyana, Ireland, South Korea, Malta, Mexico, Monaco, Nicaragua, Palau, San Marino, Slovenia, St. Kitts and Nevis, St. Vincent and the Grenadines, the United States, the United Kingdom, the Vatican City and Venezuela may still transit through South Korea without a visa.
South Korea has suspended visa exemptions for nationals of Japan, passengers with Taiwan, Hong Kong, Macao passports.
Short-term visas (type C-1 and C-3) issued on or before April 5 are invalidated. Visa exemptions for 90 nationalities with normal passport are temporarily suspended, except for airline crew or passengers with an APEC Business Travel Card. Travelers with a visa on an expired passport must present a printed "Visa Grant Notice" and the expired passport to the immigration upon arrival.
Until January 7, direct flights from the UK are temporarily suspended.
Foreign nationals residing in South Korea on most types of long-term visa will need to apply for a re-entry permit at a local immigration office or at the airport before undertaking any travel out of South Korea. Those traveling with a re-entry permit will also be required to have a medical examination no earlier than 48 hours before they plan to return to South Korea, and to obtain a medical certificate in English or Korean demonstrating COVID-19 negative status.
All foreign travelers who have been in Bangladesh, Kazakhstan, Kyrgyzstan, Pakistan, Philippines or Uzbekistan in the past 14 days must have a medical certificate with a negative Coronavirus (COVID-19) PCR test result issued at most 48 hours before arrival to enter South Korea.
From January 8, all foreign travelers must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours of their departure. Airlines will not board passengers without this negative PCR test result. Arriving passengers must submit the PCR test result on an original form issued by the testing center in the country of origin (in the English or Korean language) to quarantine authorities. Authorities will deny entry to individuals who do not fulfill this requirement. Policies regarding testing upon arrival and quarantine are unchanged by this announcement.
Merchant seamen with a visa must have a medical certificate with a negative COVID-19 PCR test result issued at most 48 hours before departure. The certificate must be in English and the passengers must have two copies of the certificate.
All flights must arrive at Incheon International Airport (ICN) between 5:00 am and 8:00 pm.
From December 10, short-term visitors must provide passport information to lodging facility owners, who must forward it to the Ministry of Justice. Failure to comply could result in a fine of 500,000 won (approximately $500). More information is available on hikorea.go.kr
All arriving passengers are required to download and respond to daily questions via a Self-Diagnosis Mobile App for 14 days.
Foreign travelers on short-term travel are subject to a mandatory 14-day quarantine at a government-designated facility, at their own expense. The nightly cost at these facilities could range from $100 to $150 USD per night (approximately $1,400-$2,100 USD total). Travelers that fall into this category will be required to sign a release form agreeing to these conditions prior to boarding a plane. Travelers who refuse to sign the form will be denied boarding. In some cases, Korean authorities have permitted immediate blood relatives or spouses of long-term residents to self-quarantine at their family’s home. For this, travelers would need to provide proof of relationship (e.g., marriage or birth certificate), and should understand that Korean immigration officials have the final authority to approve quarantine arrangements.
Travelers who are long-term or residential visa holders are required to self-quarantine at their own residences and must undergo a COVID test within 3 days. All travelers who exhibit symptoms will be required to undergo COVID-19 testing on arrival at the airport and may be subject to additional procedures.
Chinese nationals who are traveling on business under the Fast Lane program and their family members are exempt from the quarantine requirements; however, they must self-monitor their health conditions for at least 14 days before departure and must hold a medical certification of a negative COVID-19 testing result issued within 72 hours before departure. They will receive an additional test upon arrival, after which they must stay at a designated quarantine facility for up to 1-2 days until receiving the result. Once receiving a negative test result, they will be allowed to end their quarantine.
Nationals of Egypt, Mongolia, Russia, Sudan, Thailand and Yemen are restricted from transiting through South Korea on their way to or from those countries.
Most travelers transiting through Korean airports (who do not pass through immigration) have no quarantine requirement for stays less than 24 hours. However, transit passengers may need to undergo temperature checks or fill out health questionnaires. Transit passengers should confirm entry requirements at their onward destination. Symptomatic individuals will be subject to a COVID-19 test and hospitalization if found positive. Passengers who do not show symptoms and/or test negative may continue their journey. Please note, there are no COVID testing facilities available in airport transit areas.
Travelers should confirm with the airline(s) before departure that their bags have been checked through to their final destination (as transit passengers are not able to collect and re-check in baggage on arrival in Incheon Airport).
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to South Korea.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to South Korea is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to South Korea with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to South Korea up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Acceptable legroom. Appreciated the cups of water and juice served regularly. Very good breakfast."
Cons: "Hostesses could have redistributed passengers to empty seats so everyone could have been more comfortable, especially for an overnight flight."
Cons: "Flight was delayed."
Pros: "Spacious for economy."
Cons: "Felt like we could have had an extra meal/more snacks & drinks. Only 2 meals for a 13-14 hour flight."
Pros: "flight attendants were great"
Pros: "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
Cons: "On 2 of our 4 flights on this itinerary, we were last to be served meals and there was only the Korean meal left. My husband chose to eat it both times but I declined... need to provide more western meals."
Pros: "Everything up until I got to Hawaii and switched to them."
Cons: "The code share airline"
Pros: "I liked that i had two seats to myself"
Cons: "No VR goggles"
Pros: "Collectively, my new wife and I have travelled through dozens of different airlines, including 8-10 international flights, and our journey with Korean Air was the best flight experience we have ever had. The staff was so attentive, the selection of Korean music, and the access to movies, and the comfort of even Economy class was fantastic. Despite the long hours spent on board, Korean Air made it as comfortable as possible. We especially loved the hot towels, and the stickers that allowed the flight attendants to note if we wanted to be woken for meals, or left to sleep!"
Cons: "We have no complaints. Everything was just lovely."
Pros: "Service was polite and fast."
Cons: "Cramped seats"
Pros: "I've flown all over the world and it literally was the best flight I've ever had."
Pros: "It was better than expected. A wide selection of in flight entertainment to help pass time. I'd give it a 5 if I were in first class."
Pros: "tye food was amazing!"
Pros: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Pros: "I liked the ample legroom. I liked the food. I liked that the crew periodically offered refreshments. I liked the spacious overhead storage. I liked how far the seats reclined. It doesn't go back as far as first class seats do but better than the economy seats of other airlines/planes. I liked the clean restrooms. I liked the entertainment selection. I especially liked that you can view the external cameras."
Pros: "Leg room was good"
Cons: "Too tight beside neighboring seats"
Pros: "Flight was on time , passengers were updated on the status of flght."
Cons: "Nothing everything is well."
Cons: "Food is terrible. Boarding was late, late taking off, late parking at gate that caused many of us missing our connection flight. Terrible experience with Korean airlines."
Pros: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Cons: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Pros: "First class service even n economy."
Pros: "Very nice and comfortable flight"
Pros: "drink service"
Pros: "The boarding went smoothly considering the number of people on board. It took a while to take off and to land, but that's because the airports are busy. The crew was incredibly well dressed in professional attire. The accommodations were amazing - the flight came with the standard pillow/blanket combo, disposable slippers, headphones, a toothbrush, two meals, a snack, drinks, and the attendants dimmed the lights whenever they weren't serving - all free. The entertainment was amazing - I watched four Hollywood movies that I had been wanting to watch, and that was one section of the movies. There were also TV series and music available, both in English and Korean."
Cons: "It was difficult to get the crew's attention, especially from the center seat while speaking English. One of the meals gave me terrible gas, which was uncomfortable for me and my seat mates."
Pros: "Everything was so excellent. An absolutely amazing airline to fly with."
Pros: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Pros: "the airhostesses"
Pros: "I liked stewardess's kindenesses"
Pros: "Great Service Check-in Process Boarding Process Lounge Food"
Cons: "Seat is a bit outdated: lie flat but not very comfortable. Their new Business seat on B777 seems much better Security / Immigration in Bali took 2.5h all flights to China, Korea, Japan, Australia seems to depart between 11pm and 2am Breakfast was served 2.5h before landing reducing sleep time"
Cons: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
Pros: "I liked everything about the flight except I couldn't sleep on a 13 hour flight."
Cons: "The lady behind my seat was big and with her purse I couldn't move my seat back enough. I'm a big man so I need more recline ability."
Cons: "Nothing GOOOOOD!!!!!!!!!!!!"
Cons: "Food was not that good. poor film selections."
Pros: "I like the food,the crew are nice and very helpful"
Pros: "comfortable seats...above average food choices"
Cons: "limited selections of the movies they offered....a very long walk going to the next gate to catch my next flight."
Pros: "GOOD SERVICE."
Pros: "The plane was delayed but we appreciated Korean Airlines having staff waiting for all passengers that needed to catch their next flight. They helped us navigate through the airport to our connecting flight and sped us through security so we did not have to wait in line behind passengers that were not in a rush."
Pros: "Everything like always"
Pros: "Flight attendants are very helpful and keep smiling to customers. I feel very welcome."
Pros: "The service and the entertainment"
Pros: "I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service."
Cons: "The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great."
Pros: "Crew was great"
Cons: "Food sucked, small seats"
Pros: "Korean Air service is second to none. The attendants are kind, always a friendly face and beautiful. At checkin service the attendant was kind enough to notice that my travel partner and I would enjoy an aisle and window seat together without a middle seat occupant and seated us accordingly. Thoughtful. Attendants periodically walked the aisles to let guests know that they were available always. Five stars!!"
Pros: "Very friendly service."
Cons: "Korean Air needs to improve check-in. Didn't realize that Morning Calm could be used after early check-in even though kiosk didn't give boarding pass. Once we did and switched out of the SLOW regular line it went great."
Pros: "Very attentive and caring crew"
Cons: "nothing as I slept after I got what i need which the crew delivered promtpy."
Pros: "Crew members were great."
Cons: "No problem."
Pros: "Everyone was friendly and helpful at all times and it was fun experiencing a different cultures food while still having the option of just chicken available."
Cons: "The crew told me to go to the wrong gate for one of my connecting flights so I almost missed it but luckily it got delayed."
Pros: "loads of entertainment options to pass the time crew was very accommodating and friendly tasty food and drinks seating space for economy is great"
Pros: "Serving attitude was good."
Pros: "Very helpful and kind crew. On time boarding and departure."
Cons: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."
Pros: "Amazing service. Incredible comfort."
Cons: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."
Pros: "Nothing to like on that flight."
Cons: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."
Pros: "Response is the same as above"
Cons: "Friendly and wellmennerd team."
Pros: "Discount offer"
Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"
Pros: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Cons: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."
Pros: "crew is good and helpful."
Cons: "The food was terrible. Needs to improve the quality of the food."
Cons: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"
Pros: "Crew etc excellent"
Cons: "In flight WiFi expensive and not reliable"
Pros: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Pros: "flight attendants were not friendly enough."
Cons: "both flight from Bos-Doha, Doha-Hanoi was delayed"
Pros: "Crew were helpful"
Cons: "Luggage didn't make it onto flight, from transfer flight"
Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Cons: "Great selection of movies and the food was really good as well."
Pros: "Crew was not mean"
Cons: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Pros: "Nothing much except for Hamad Airport ."
Cons: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."
Cons: "It was too cold in the plane."
Cons: "Did not make this flight."
Pros: "The crew were excellent."
Cons: "There is nothing I didnt like"
Cons: "Theyt cancelled my trip"
Pros: "Movies collections, friendly staffs"
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"
Pros: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Cons: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."
Pros: "Doha to hyd was good. Crew was courteous."
Cons: "Even after online checkin. Just to drop the bags it took 1 hr. The thin old black lady at the baggage drop off counter was very partial in treating people. She allowed a black male take 27.8 kgs but asked us to adjust our bags when we had 23 kgs. Also if the passenger is allowed to carry a laptop bag, according to her training and theory she only knows 1 shape and does not recognize a back pack which has only the laptop. I travelled several times in Qatar, but never had this kind of experience."
Cons: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."
Pros: "Crew were friendly"
Cons: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Pros: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."
Pros: "Food is really good and you guys also have options for vegetarian people as well."
Pros: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Cons: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"
Cons: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."
Pros: "The food was amazing. Thank you!"
Pros: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Cons: "Food is not fresh and seats are not comfortable. Very little leg room."
Pros: "Flight was great, best over seas flight I've ever had!"
Cons: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
Pros: "It was just am awesome experience. By God's grace we had a safe trip and God helped us. Interestingly, Qatar airways is quite excellent and commendable in their professional disposition."
Pros: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Pros: "Best thing is 2 free checked bags."
Cons: "Food and service in economy could be better. Nothing special about Qatar."
Pros: "Punctuality, Crew assistance"
Cons: "Refreshments are very basic and dry"
Cons: "Staff were rude, careless. I do think I have paid less to purchase of ticket - why will I not get good service. If you want to treat people differently for their skin color and country of origin then charge less price for the ticket !!"
Cons: "Expect more then OK from Qatar."
Cons: "1-one hour delay in departure. Although pilot tries his best to reduce the delay time but still lost our connection flight. it is known that the whole operation is complex but still believe that effective cooperation by flight crew, ground personnel and others could result in a better outcome. the hotel chosen by the office at airport was not satisfactory. Qatar Airways customers deserve better treatment."
Pros: "The crew were excellent"
Cons: "The plane was too small and lots of turbulence"
Pros: "Crew great....moved passengers around near us for Covid related separation."
Cons: "Cramped.....too many seats in too small of a plane....I'm 6ft / 190 lbs"
Cons: "Good for now"
Pros: "There was an amazing variety of tv shows and movies. That is essential for long flights like ours was."
Cons: "For long haul flights, I am used to being offered a pillow/blanket, even when sitting in economy."
Pros: "The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful."
Cons: "My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best."
Cons: "Just water and coffee. Needed some variety."
Cons: "The flight was delayed because one or more of the crew were late. I would suggest that when you board a large flight, start from the rear of the plane, not the front. Having to go past everyone to get to your seat is time consuming and somewhat stressful. The food was super gross. The so called beef bulgogi was not appetizing at all. For breakfast, the food was disgusting."
Cons: "Better space. Better service. Terrible directions"
Pros: "The best"
Pros: "Korean air is a step above the rest. Best airline in the business"
Cons: "No WiFi on the flight, but there is so much media offered you really forget"
Pros: "Crew was awesome, super friendly and helpful. Even the korean food options tasted delicious."
Cons: "Not plus size friendly. The bathroom is too small for a plus size person to be able to use and for a 14 hour flight I think that’s important. Also if you’re plus size and the person in front of you reclines, it’s impossible to pull down your tray fully."
Pros: "nice crew and newer plane"
Pros: "I liked the choices of movies"
Cons: "The seats were dirty and the snack choices are not healthy at all."
Pros: "Nice crew, easy process"
Cons: "Everything was fine"
Pros: "The cabin was to warm"
Cons: "The cabin was to warm"
Pros: "The crew was amazing. I've got the exit seat: very comfortable."
Cons: "Entertainment choice could improve, very few choices."
Pros: "compared with other airlines they were just OK"
Pros: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Cons: "Perfect experience. Well done. Treat people like friends. Simple. Works."
Pros: "Everything met my expectations"
Pros: "Food was great. Especially the ice cream."
Cons: "Comfort plus seats on final leg did not appear to be different than main cabin"
Pros: "Flight attendant Bret wen out of his way to help us locate a lost pillow."
Cons: "First flight attendant asking about the pillow she found in the aisle and kicked to the side."
Cons: "More comfortable seats!!!"
Pros: "The seat was comfortable"
Cons: "Seats could be a couple of inches wider"
Pros: "No major delays and able to make my connection. It was a standard flight without too much to report on"
Cons: "wish there could be less trash generated on airplanes. I notices that Flight Attendants on this flight separated the plastic cups from the trash, and I hope this got recycled."
Pros: "Crew was fine - not their fault that DELTA changed my flight at the last minutes with terrible options on rescheduling my flight!"
Cons: "Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!"
Pros: "Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran."
Cons: "Flying from New York to Atlanta on business class there was no access to the lounge because I was not flying to Lima on the same day. I bought the whole international business ticket to Peru together, I don't understand why Delta consider my first portion not part of my international ticket!"
Cons: "All was good"
Pros: "Boarding was smooth"
Cons: "Awful flight attendant that was rude in not passing a snack to us and then not handing a bottle of water to me when snacks were being stroked to the passengers. When asking her why she didn't provide us a snack she said that this is a plane and when the captain says we have to land that she doesn't have to pass out snacks. The interesting thing is that all the other passengers around us receive snacks and bottled water except us. When we were leaving the plane after it landed my mom had to stay behind while I went to the front of the plane a good wheelchair assistance. The same stewardess said why did your son leave you and my mother had to correct her and say that he went to the front to get wheelchair assistance. The lady was very rude and didn't know proper manners."
Pros: "Not much"
Cons: "Business aisles are one way only, very impractical. Bathrooms are tiny unlike 777 and the seats are not good, i dislike the narrow feel of the feet well and there is noooo storage for shoes or amything else..what fail. And the door thing is a joke. I will make zero effort to fly this equipment...777 is the best after loosing the 747."
Pros: "The food was amazing. The entertainment system was fantastic. The crew was lovely."
Cons: "The small bathrooms"
Pros: "Plane was nice and clean. Staff attendants were great & respectful."
Pros: "Great staff and they worked hard to make the flight comfortable."
Cons: "The seats are small and the plane feels like a Sardine can."
Pros: "Food was great Legroom was excellent Stewardess super nice Was able to sleep"
Cons: "No leg rest"
Cons: "At least one hour late"
Pros: "I was trying with a broken arm - the Crew both on the plane and off the plane was wonderful"
Cons: "Would like more food available-not for purchase but with what comes with your flight"
Cons: "Flight took off three hours late. After we boarded the plane, we had to sit on the plane for over three hours before we finally took off. When you’re on a flight that’s already 15 hours long, the last thing you want to do is sit on the plane for an extra three hours for nothing."
Pros: "The food and enterntaibment are always nice. The captain was super friendly and opportune with his communications. Seating was as fast as possible and boarding was swift."
Pros: "Great to have movies on a domestic flight. Friendly crew."
Cons: "Boarding was a shambles resulting in late departure. Seems to be common in the US, but the zone system of boarding with back of the plane going on last seems counterintuitive and I can't recall it taking so long to board a flight. Also took a long time disembarking."
Pros: "Crew that's it"
Cons: "The flight was 2 hours plus late and we couldn't get an accurate update as to when to pick up our son. We got text messages that were never updates, online your information was wrong and when we called agents had the wrong flight information. Terrible experience all around."
Pros: "Everything was very standard, good crew, good gate agents, smooth flight."
Cons: "I purchase tickets using credit card points and was not allowed to have seat assignments until 24 hours before the flight. This is NOT going to work for me in the future"
Cons: "The boarding process is quite confusing with all the different categories of people prior to the actual listed "zone" boarding. As an example, if you have a "Zone 2" boarding pass, you think you will be second to board when in reality that means you are second to last to board. After those who need extra time, those with small children, active military, premier, whatever.... all that covers about 2/3 of the passengers. Then of course there's all the stepping over those who already boarded which seems to slow the process overall. It would be better to ask these questions when making your reservation. Then, the zones would be appropriate based on how you made your reservation to begin with."
Pros: "the seats were ok"
Cons: "was little late"
Pros: "The boarding didn’t take long at all. The staff and crew were very pleasant and polite. Everything was done in a timely manner."
Cons: "Well you get what you pay for so I’m not really complaining here. The economy seating was a bit cramped. I’m 6 foot and it was not comfortable for me. I can only imagine how it eould be for people taller and bigger than me. Flight was too short for meas. Snacks were good though."
Cons: "Took forever to board and get off the plan."
Pros: "Same as above"
Cons: "Same as above"
Pros: "I really enjoyed the movie selection on my personal entertainment screen. The movies were New releases and there was a good selection. Staff was also very friendly and attentive."
Cons: "The cookies on the return flight with Delta were nice, but the mini meal on the flight down with Aeromexico was even better!"
Cons: "Delta crew are lazy...they wont help u out to store ur bags."
Pros: "We had a whole row of 3 to our family, so we could put the armrests up & the kids just laid down in our row (on me, & each other) and slept most of the flight. The flight crew was very understanding and helpful with my kids who were just with me on an intl flight "daddy duty.""
Cons: "Since it was a flight from Seoul, Korea to Seattle; it would've been nicer if all the movies had Korean subtitles-- my 4-yo boy who only speaks Korean, couldn't make it through more than 15 mins of a movie because he couldn't understand (of course, some of that is due to age & short attention-span). But he kept saying, "I hate English" in Korean while trying to pick a movie. Also, I'm 6'2"; so while it was nice having the whole row for my kids to lay down in-- I was cramped and uncomfortable the whole flight, even moreso with Delta's seats being closer together than on other international carriers I've flown."
Pros: "The crew from MSP to LSE onboard were incredibly pleasant and nice"
Cons: "They wanted me to check my bag from MSP to LSE. They weren't as nice as they could have been about it. But in the end I didn't need to check it."
Pros: "The crew was kind."
Cons: "The cabin was way too cold and no blankets were provided due to COVID. No blankets I get, but the cabin temperature made 3 1/2 hours seem like 5."
Pros: "Gate attendant was a superstar."
Cons: "6 hour delay due to part that St. Louis sent for - twice. Will never fly through ST Louis again on AA. Terrible Domino's pizza and water were complimentary after 4 hours delay. Returned to gate twice. 11 a.m. flight arrived at 9:30 PM ( 3 hr flight). Poor gate attendant was left to fend for herself as she was fed false and contradictory information."
Pros: "Crew was great, pilot was amazing through the rough turbulence. Thank you!"
Pros: "Fast boarding"
Cons: "No real headrests on the seats. Not very comfortable."
Cons: "Delayed flight"
Pros: "The plane, Embrair 175 is very comfortable."
Cons: "Foods and movies"
Pros: "pleasant crew"
Pros: "Not much"
Cons: "Duck tape holding up oxygen mask compartment 1 row behind us. Cabin entertainment monitor was missing a 3rd of the display and only one headphone jack in our row worked. Thankfully, we brought a splitter. We will never book an American Flight again. Aer Lingus was STELLAR. No comparison."
Cons: "The airline"
Cons: "Paid for upgraded seat with complimentary drinks that I still got charged for."
Pros: "Friendly staff,good food,entertainment was also top notch Staff helped me a lot;I am a nervous flyer and they checked on me regularly"
Cons: "Could have used a bit more room but I was not to squished"
Cons: "The flight crew from PDX to CLT were not very customer service friendly. I was quite underimpressed."
Pros: "Great service and fantastic landing!!"
Pros: "Speedy check in and security check in. Seats in plane comfortable. Staff wonderful"
Pros: "New plane, more headroom made the cabin feel more spacious! Friendly flight crew! Loads of entertainment options....free! USB ports in every seat!"
Cons: "Traveling in coach is never comfortable. Fan was difficult to direct, and air flow was not especially strong."
Pros: "Good food service and friendly crew. No waits in line for bathrooms."
Cons: "That my bag was overweight and I would have to get out of line and go to another section of the airport to rearrange my luggage, which would make it too time consuming. Had no choice but had to pay the steep charge!"
Cons: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."
Pros: "The crew was friendly"
Cons: "The staff wouldn't except my registration for my support animal!!"
Pros: "Didn’t expect a hot dinner or a breffy, so that was nice!"
Cons: "Felt crowded for such a long flight, but the flight crew was great."
Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"
Pros: "The food was good and there was a great entertainment selection."
Cons: "The one calling out the group numbers was unnecessarily rude. Then when I couldn't pull up my boarding pass to see my seat number the woman at plane's door acted like they was nothing she could do to find out my seat. Luckily another flight attendant actually knew how to do something and cared about me getting to my seat. For the flight, the air quality in the plane wasn't good and they seats felt like small prisons."
Pros: "I got to japan"
Cons: "I paid for Japan airlines because they are a clean airline and service is superior. Watch the fine print. My seat was dirty crumbs and leftovers left in the pouch and folding tray."
Pros: "Great flight overall"
Cons: "Dinner could have been more occidental"
Pros: "It was American Airlines flight. Some of the crew members were not very polite but majority complied with providing a good service. The plane and the flight were great. The entertainment was good too."
Cons: "Bad manners from some of the crew members like snapping fingers to get your attention. Very impolite."
Pros: "I didn’t like it. I am still here and I hope i can fly back to ho chi minh without extra pay."
Cons: "Delay, pay extra money for different fly."
Pros: "Great crew, efficient boarding, on time flight."
Cons: "The seats remain too small and the chairback gave my shoulders cramps."
Pros: "Despite a departure delay due to necessity to off load some passengers due to nonfunctional seats we arrived 20 minutes early."
Cons: "The seats are too narrow, which I can tolerate for about an hour."
Cons: "Lost money traveling and moving offered to snake up for it."
Cons: "Diverted and delayed. Got home 8 hours later then I should have."
Pros: "On time flight, as comfortable as can be hoped for."
Cons: "This flight was on time, but Dallas to Huntsville is frequently delayed. Also, the airplane is often quite old-appearing on the interior."
Pros: "YYC is a nice airport. I have found I like Canadian's more then Americans when it come to air travel."
Cons: "LAX is not a convenient airport at all."
Pros: "Seats were relatively comfy. Things were on-time."
Cons: "Vegetarian and vegan food options were virtually non-existent.iwas so hungry during this 7-hr flight. There was no seat-back entertainment."
Pros: "The flight attendants were fantastic. They took great care of us the entire trip."
Cons: "Trying to figure out where to go in each airport for customs, integrations, and gate changes."
Pros: "Comfortable seats. Recovered lost time en route."
Cons: "Delayed due to maintenance issue. Little in flight purchase options for food."
Pros: "Fast boarding"
Cons: "Small, loud plane with cramped seats. No hot beverage service."
Pros: "All OK"
Cons: "No WiFi"
Pros: "The check in process with the kiosks. It was very easy."
Cons: "They ran out of sandwiches that we had to pay for. We didn't have to do that on the Aer Lingus flight, which was for the same amount of time. In the other flight we had choice in entetainment."
Pros: "*Kosher* meals are always better than regular meals on AA. Served first and meals are fuller and of higher-quality (on AA, at least)."
Pros: "Flight was on time, seats were comfortable."
Pros: "Plane was on schedule luggage taken as I boarded and help available as needed. This is very important for an 80 year old. Thanks for a great trip. Sue"
Cons: "No complaints."
Pros: "Fomos atendidos pelo JIM ao fazer o check in e despachar as malas e adoramos o atendimento. Muito simpático e gentil."
Pros: "not bad, I upgraded to first for the leg room, I'm 6'6", so it kinda worked out."
Cons: "Very old plane."
Cons: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."
Pros: "Flight was on time"
Cons: "Wished the airline would have checked my bag rather then leave it at the gateway Time was wasted if you had a connecting flight"
Pros: "The flights left on time and arrived early. It reminded me of the old days when everything ran like clock-work."
Cons: "The leg room was barely enough for me and I'm 5'4". I can't imagine people much larger than me being comfortable at all. Also, the chair made my back hurt, so I did a lot of sitting up straight as opposed to being "in the chair". I noticed that you had snacks for purchase on the flight, but the free snacks were cookies and pretzels. It would be nice to offer a trail mix or dried fruit. Pretzels are good for people who might be a little sick at their stomach, but better snacks are a nice option. I ordered coffee and it was perfect. Overall, the flight was a good flight, just a little tweaking and it would be great. Thanks for asking."
Pros: "No complaints"
Pros: "Overall good experience"
Cons: "Delayed almost an hour."
Pros: "I like that I was finally able to come home"
Cons: "The United Airlines reps could have shown some empathy to the passengers who were delayed. The arline knew we had connecting flights and could've alerted the other flight that we were there and to wait on us. The connecting flight was scheduled to leave at 9:50. I arrived at the gate at 9:49 only to find that the flight had not only boarded but had already left. The reps at the counter showed no level of empathy and acted put out when asked to provide transportation to the reassigned gate. Lastly, the flight could've offered something more than a $10 food voucher, especially since the majority of the food in the airport is greater than $10."
Pros: "Food was great"
Cons: "Seats were uncomfortable"
Pros: "Best Airline."
Cons: "Nothing, flights are always great in my experience with United."
Pros: "We had an issue with the baggage which h we were able to resolve quickly and easily and get some money back."
Pros: "Good movies"
Cons: "They delayed the flight like 5 different times and then the luggage took over a half hour"
Cons: "Plugs would be nice. Food isn’t great and drinks are more expensive than other airlines"
Pros: "Free upgrade to business class"
Cons: "Nothing. Everything was great"
Pros: "The flight attendant was amazing and tried to compensate for the other problems of the flight."
Cons: "The air conditioner was broken so the entire flight was extremely hot. The plane was so small that the engine vibrated the seats the whole time. It was miserable to be on the flight."
Pros: "Food was delicious! Crew was very nice and friendly and plane was very clean."
Pros: "We were early. We sat together"
Cons: "Too strict on check in baggage weight"
Pros: "The flight was very easy going and efficient."
Pros: "Smaller plane was awesome. Flight service great. Checkin easy."
Cons: "We are okay with seat area but would ask that united freeze seat backs. The inconsiderate bumpkins in front of us put seat back and then leaned forward the whole flight. we could not even put our tray table all the way down. Coke spilled all over us in turbulence as liose tabke bounced significantly more than if set in place. Give people rude, freeze saet so cant recline or remove tray tables so we dont hurt ourselves due to rude people."
Pros: "The crew was great throughout the 12 hour flight, the entertainment was varied as always, the flight time for departure and arrival was almost spot on."
Cons: "Due to the fact that I didn’t know my gate number and that my bags were going straight to destination, I waited for all the bags to be dispensed at the carousel which never came. I later rushed through security check and told one of the officers that my connecting flight’s last call was in 15 min. She then placed me in front of 20-25 people. I was the last person to board the plane. All of this could have been avoided had the printing machine write my gate number and the ticketing crew tell me about my bag. They were too casual overall. I want United to give me a cash credit for my next flight. Every flight that I’ve taken with them has always had a hiccup on one leg of the flight or the other."
Pros: "It was a bit less expensive at first, but the charges added up quickly. My only complaint really is that the booking was through Air Canada and the flight was operated through United Airlines. It wasn’t a problem for me but if you only have a Visa debit card and want to pay for checked bags online, this is not possible to do online prior to checking in. You also can’t check in to your flight as you would normally, you get the last available seats and have to pay for any seat changes. All in all, I’d still book through Kayak but I’d make sure that the flight I booked was through the company that operates the flights. It’s will give you more options when checking in to the flight."
Cons: "I was put through a third party airline that had no control of the final booking procedure that I was used to. I could not choose seats or add checked luggage on my visa debit, I needed a credit card. This wasn’t a problem but it could pose problems for some people."
Pros: "Fast and friendly staff from check in to landing. Southern folk don’t rush you and actually listen to consumers concerns."
Cons: "None...nice, short flight"
Pros: "Reached SFO safely. Thank God!"
Cons: "Awfully rude and uncaring cabin crew. Especially a guy named Eric. Bumped my shoulder with service cart when Zi was sleeping. Ignored me when I tried to catch his attention several times. Didn’t care a damn about offering a vegetarian meal/snack. Both times only available meal was non vegetarian. Normally the crew tries to accommodate and offer some options. But Eric said this was it...take it or leave it. Just so rude and uncaring. No entertainment in head rest in front. Internet was extremely spotty and the charging station would stop after some time automatically :("
Pros: "They find an option though TPE as I missed my connection in SFO."
Cons: "Had a middle seat while I need a window to sleep in the plane. Was wasted on arrival."
Pros: "Check in, arrive ahead of schedule"
Cons: "No entertiment, no snack only little bag of pretzels"
Cons: "We were delayed by more than 6 hours."
Cons: "12+ hour flight with no working outlet to charge phone or headphones. When I asked to move to a seat that had a charger, they basically said no - even though there were about 20 open seats in the next "economy class" level. So for 6 hours, after my phone died, I basically stared at the wall and then had no phone to assist with my directions or hotel reservations once we landed. Food was not good. Plane was old, and had a few random screens playing a movie that kept freezing and had to be restarted."
Pros: "Great crew as always, very helpful informative and professional"
Cons: "No entertainment. Pathetically small seat back screen and no access to films and the personal screen system which was working that allows you to access entertainment via the united wifi app (fantastic in theory) never connected for the entire flight so 8 hours with nothing.... take your own uploads if you want to see anything"
Pros: "First and foremost, our flight arrived 25 minutes early! Nuff said!"
Pros: "We got there safely with our stuff."
Cons: "The stupid led by the unwilling."
Pros: "Left on time."
Pros: "Everything was great all around"
Pros: "Fast no problems"
Cons: "my daughter and I didn't even have seats together...and the plane was not full. We spent $69 and $77 to get seats together and the seat backs didn't work, no TV screens, and my expensive purse was soaking wet when I retrieved it from under the seat. So gross. And of course the food was gross...but that's to be expected, I guess."
Pros: "I had a special meal and they were mindful to bring it and check that everything was okay."
Cons: "I downloaded the United app for entertainment but for some reason, I wasn't able to watch movies. It kept giving me an error. Make sure you download the app before the flight and that you have the latest version! At least they were playing movies and shows on the main screens."
Cons: "One of the male flight attendants was rude. Never seen such an impolite flight attendant before. Tapped my shoulder from behind to ask what drink i wanted which freaked me out, refused to lend a pen to passengers sitting next to me saying they could borrow one from ME and loaded extra snack for strangers sitting next to me on my table without telling me what you to do with them - am i a sandwich distrubutor who is supposed to stay awake till other passengers wake up to eat snack? I almost thought he was a racist that refused to talk to people who seem to speak no English. If that's the case, he'd better learn other languages so he can actually COMMUNICATE with passengers."
Cons: "This experience felt very "cheap". I have flown united many times and never thought this before. Not including a checked bag for an international flight seems ridiculous. I understand for domestic travel, but international is different. Same with not having an in-flight movie. Even one or two free options, or free tv or something. The only "free" included bringing your own device and paying for the wi-fi."
Pros: "I had a terrible time flying from IAH to Pensacola with United. I was flying on Christmas Day and there were not enough employees from United to help the customers. One of United employees completely disregarded me when I needed help, and I ended up missing my flight."
Cons: "On at least one leg of my trip both two and from my destination the flight was late. As if that wasn't bad enough, twice the plane was over sold and people had to be removed to stay and catch a later flight which in turn made the plane even later. Many people either had to run to catch their connection or missed it all together. Several of which had small children. I fly about half a dozen times a year and this was the worst of the year."
Pros: "Due to weather delays "not able to accommodate" Service representative had an attitude. I understand there are a lot of issues, but it's their job in customer service and if anyone should be upset it should be the customer for not being able to make their flight as scheduled."
Pros: "Flight was not very crowded so had room to stretch out"
Cons: "There was no power available"
Pros: "No problems"
Pros: "My flight was on time. I appreciate that."
Cons: "Narrow seats. Literally no leg room for me. It was a terrible time for me, especially since I was in the middle seat."
Cons: "I was pretty upset that I had to go down to baggage claim to get my bag which didn't show up along with any of the other passengers bags for about 35 to 40 minutes. The person who was designated to pick me up was none too happy"
Cons: "Flight was delayed not enough information. Missed connection."
Cons: "Seats were uncomfortable, very firm, back of seat was like leaning against a piece of wood. OK for this short flight, longer flight would have been extremely uncomfortable."
Pros: "The welcoming feeling that I received from the flight attendants."
Cons: "There was a drunk man on the flight. He kept making so many disruptions."
Pros: "Direct TV on the flight was limited to the channels available. While I like The Lego Movie, I would also prefer more choices."
Cons: "I am 5'10" and my knees were pressed into the seat in front of me for the entire trip. Essentially, I didn't fit in the seats."
Pros: "Crew was very good, plane was clean."
Cons: "Although we all know we have less seating room with narrow seats and barely enough room to get in and out of seats, this particular plane has taken this to an extreme."
Pros: "There was a medical emergency on board and the crew, especially the African American stewardess is to be commended for her (their) responsiveness. The flight was pleasant, however I could not give an excellent rating. To give an excellent rating would meant his flight or airline stood out above all others."
Pros: "Good Speedy trip very awesome Pleasant helpful people"
Cons: "when I suggested window seat I thought I would have it throughout the entire flight that was pretty much the only disappointing thing about the whole trip"
Cons: "There was a long time delay. The inflight crew seemed to have an issue with helping you and when you did finally get a stewardess/steward, they will tell you to wait. No hot towel and almost an 8 hour wait to get your meal on a 13 hr flight!!!"
Pros: "Your staff was great"
Cons: "Although I am not enough of a united member to check into your club, I am in the military and I was told by your staff that checked me into my flight, that I could use the United Club as a military member. I went to the United Club in Narita going to the states I was allowed to go into the club. On my way back in went back to the same club and was told because I'm not going to Afghanistan I wasn't allowed into the Club. I walked away shaking my head at that. I guess because I am in S. Korea for a year without my family, that isn't good enough to be in your club."
Airlines flying from Pensacola to South Korea have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Pensacola to South Korea
Masks required on board, masks provided on flights from Pensacola to South Korea
Social distancing seating
Middle seats unavailable to book on flights from Pensacola to South Korea
Testing for antibodies, testing for symptoms for flights from Pensacola to South Korea
Waiving of change fees. Search flexible flights from Pensacola to South Korea