Daily cleaning, installation of cabin HEPA filters on flights from Peru to Maryland
|April||Best time to beat the crowds with an average 1% drop in price.|
|December||Most popular time to fly with an average 8% increase in price.|
Average price round-trip
|$628||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Efficient birding and exiting process. Crew members attentive and quick"
Cons: "Plane was delayed 30 min but the team was clearly doing their best to get us going"
Cons: "Too late"
Pros: "Flight was pretty seamless, lots of room."
Cons: "Nothing bad to say"
Cons: "Delayed by 30 minutes but handled well"
Pros: "Loved the live TV and spacious room between seats."
Cons: "I didn’t like the weather delay but that’s not JetBlue’s fault."
Cons: "4hr delay"
Pros: "Nice seats WiFi staff smooth very verbgood"
Cons: "I like everything"
Pros: "Very professional and helpful staff. The Direct TV is really nice along with the selection of movies. This was my first time flying with Jet Blue and they are now my favorite airline."
Cons: "For 6 hour flight.... no drink, no snack , no food plus had to spend 25$ for check bag on an international flight."
Pros: "Very easy"
Cons: "Outlets and USB ports would be helpful. Also, the seats are rather narrow. And the soundproofing was less than ideal."
Pros: "Usual great Jet Blue experience."
Cons: "Crew took too long before they told us reason for delay of flight from DCA to CHS"
Pros: "Crew got us boarded quickly once given the go-ahead."
Cons: "Was about 2 hours delayed but due to weather. C’est la vie."
Pros: "Everyone was great, and the communication through the weather delay was excellent."
Cons: "The entertainment: headphone jack was tricky to connect and (due to the weather) the stations didn't work."
Pros: "Seat was fine"
Cons: "Plane was blowing excessive amounts of cold air on my seat, and airflow could not be adjusted. I explained this would trigger a sinus infection, a common issue for those prone to sinus infections, not to mention it was simply uncomfortable. I asked for this to be addressed. It was not, despite I was told turning down the air might be possible. No follow up was provided. Sure enough, I now have s sinus infection."
Cons: "I got a kind late notice about flight delayed when already was on my way to airport in a cab So we wait 4 hours at airport very disappointed"
Pros: "Slight delay getting out of Boston, but we had received an email that there are runway repairs. Flight was smooth with pleasant service."
Pros: "An hour and half late due to mechanical issues in FLL"
Pros: "TV and wifi"
Cons: "issues with the vessel"
Pros: "quick, easy, nice staff"
Cons: "Flight was delayed 4 hours because Jetblue does not know how to fix the toilets on their planes."
Pros: "Plane on time - snacks were fine"
Cons: "Entertainment system didn't work"
Pros: "The service and timeliness was excellent"
Cons: "The machines to print the luggage tags were not working so we had to stand in a long line - after I had checked in and paid the fees the night before to avoid that."
Pros: "Joseph, the agent at the desk at FLL"
Cons: "I missed my original flight despite being at the airport. The agent I spoke to at my original airport (PBI) was awful."
Pros: "The Crew and aircraft were great. Everything was on time."
Cons: "Someone playing a movie on their laptop with the speakers up so the whole row could watch. 2 1/2 hours of machine gun fire from some movie I couldn't see."
Pros: "Even though I think of JetBlue as a economy carrier, it still felt very professional. It seemed more professional and less stressed than any carrier I have used of late, particularly through the boarding process."
Pros: "On time arrival"
Cons: "Baggage was 25 dollars but airline checking same size bags for free at the gate?????"
Pros: "Boarding fine etc"
Cons: "WiFi never worked."
Pros: "On time take off, nice flight attendants, on time arrival."
Cons: "The entertainment system stopped working about 10 minutes before take off and never came back up."
Pros: "Smooth flight ."
Cons: "good flight."
Cons: "Gum in my seat, no food or drink served,"
Pros: "What’s pleasant airline to fly. One of the few who still care."
Pros: "Thanks, Jet Blue! It was a great flight!"
Pros: "All went well. No issues whatsoever even with the cold weather and snow all over the eastern seaboard."
Pros: "Service at the ticket counter was excellent."
Pros: "I value the flight was ontime. This is the most important thing for me."
Pros: "I've a commuter each week by plane since July, and have had an excellent experience with JetBlue. Much more reliable than any other airline I've had experience with."
Pros: "Efficient crew charge"
Cons: "Charge for earphones"
Pros: "Flight was on time. Got to my destination ahead of schedule. Great work."
Pros: "We had terrible delays and very little transparency in regards to what was going on with the flight. We were stuff on TARMAC without warning for much longer than expected. Overall it took me longer to get from Boston to DC than it took me to get from Spain to Boston. Unacceptable."
Pros: "more leg space liked loading from the back to the front of the plane."
Cons: "late departure."
Pros: "The plane arrived safely in DC."
Cons: "I didn't like that the flight was delayed but it's understandable."
Pros: "The entertainment aboard"
Cons: "The flight was delayed 45 min,Weather was fine:("
Pros: "Excellent service throughout."
Pros: "On time. Courteous and friendly crew."
Cons: "The DCA airport was having some problem. 1.5 hours late. Not very good."
Pros: "I like having the adjustable head rests."
Cons: "There was no window in the back row of seats, which was claustrophobic. The seat rows are too close together, that it was hard to focus on the movie on the seatback in front of me. My seat didn't recline at all."
Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Cons: "Good stuff."
Pros: "No delays. Easy boarding."
Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."
Pros: "Customer service on the phone."
Cons: "Delays all day on delta. On my way out and on the return flight."
Cons: "Flight was delayed by an hour. No explanation given"
Cons: "It took longer to get from nyc to dc that it did Venice to NYC. Horrible....got home at 2am"
Pros: "On time boarding. Good entertainment options, friendly staff"
Cons: "Seats could’ve been assigned ahead of time"
Pros: "We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day"
Cons: "Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant."
Pros: "The crew onboard was very good."
Cons: "My 4 year old daughter and I were not seated together and I was told that a 4year old could not sit alone yet Delta refused to move anyone. Instead I had to get on board and beg someone to please wait h seats with us."
Pros: "The service, free entertainment."
Pros: "Early boarding for Seniors"
Cons: "Limited food"
Pros: "The efficiency of having my boarding pass on my phone (Apple Wallet). The Kayak and Delta apps streamlined perfectly and I was able to check in and pay for luggage through Kayak! I just need to do better at checking my phone due to both apps sending me updates about flight delays and luggage locations"
Cons: "Lack of space from being confined to the middle seat but the passengers next to me were nice and the plane ride was over before I realized it."
Cons: "There was no rhyme nor reason for who boarded first"
Pros: "Great service by gate operators."
Cons: "TSA process"
Pros: "Staff tried to be helpful"
Cons: "Silly series of events. Maintenance problem before flight left previous city, got to us and we boarded only to deplane for more repairs. Ended up with another plane, five hours later. For a 44 min flight. Would’ve been easier to drive!"
Cons: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."
Cons: "Disgusting smell to urine and else. It was a two-hour bad experience"
Pros: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"
Pros: "The movie availability was very much appreciated."
Cons: "Although my TSA Pre check number was on my flight coming into Atlanta, it wss not on my fight leaving Atlanta. That caused me to arrive at my gate 5 mins before boarding time and prevented me from having time to eat breakfast before my flight."
Pros: "Easy boarding, not a full flight, had plenty of room to stretch out, friendly flight crew, extra snacks!"
Cons: "Not much to say I didn't like, few problems with in-flight WiFi but otherwise good."
Cons: "Being late"
Cons: "Flight attendant took my complimentary new order but then forgot to bring me the food."
Pros: "Hartsfield rental car train broke so it made me miss my original flight to DCA. Delta ticket agents rebooked me w/no problem and could not have been nicer or more professional. Thank you Delta, you are my hero! Hartsfield Airport, not so much."
Pros: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Cons: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."
Pros: "Service of all the flight staff, smooth flight, and early arrival. Staff was very courteous and helpful"
Cons: "Nothing really. It was an uneventful flight with good service"
Pros: "I really enjoyed the just a little bit larger seats, extra leg room, and the ability to watch a movie on a screen that wasn't my iphone 6 screen."
Cons: "It would be nice to have gluten-free snack options on the flight, since I have to be gluten-free."
Cons: "The plane was late to JFK and then we had to wait for them to deboard and prepare for us to get one. Now we are in DCA and we can’t even get to our gate for another 10 mins"
Pros: "Allowed Pre boarding of infant (which American no longer does), complimentary food, entertainment on domestic flight, and friendly staff. Delta is upping the game!"
Cons: "Flight was late by almost 2 hours!!!"
Pros: "The flight was uneventful and although we took off late, we arrived on-time."
Cons: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."
Cons: "no access to sky club"
Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."
Pros: "On time"
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "Friendly crew"
Cons: "The cost of the ticket"
Pros: "As the flight was over two hours late and a runway at JFK was shut down I opted for a full refund from Delta as I would have been at my destination less than 24 hours. Kayak & Delta was good keeping me informed of changes including the 5 gate changes"
Cons: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."
Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."
Pros: "On time...great service!"
Cons: "Seats were a bit narrow."
Cons: "Too many boarding calls for different levels of service."
Pros: "delayed. equipment failure."
Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"
Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."
Pros: "plane left on time"
Cons: "seats were too close, luggage was delayed,"
Pros: "Friendly crew."
Cons: "Initially separated from my minor child and had to change seats. Also, my tweezers were taken away."
Pros: "The flight from Las Vegas to Lima"
Cons: "Well, when we arrived to Panama City to catch our connecting flight to Las Vegas back home. We were not allowed to enter the boarding gate. We had 40 minutes before the plane was leaving. Our flight from Lima the airplane left 30 minutes late. Overall people were still boarding the plane to Las Vegas and we were directed to Copa Customer service were we had to pay an additional $662.00 for a “Standby” ticket for the next Day.!!! Overall we had to find a hotel in a city we are not familiar with and possibly losing our jobs in America for not arriving back to work on time. Overall we were not the only individuals experiencing difficulties with Copa Airlines, there were as many as 15 people with complaints for change of boarding doors with out notifications, missed flights due to late arrivals. It all seems a scam and as soon as we return to America, we have contacted several attorneys interested in class action lawsuits against Cooa and its affiliates. Stay away from Copa."
Pros: "On time."
Cons: "No blanket. Food is okay okay. Entertainment is old."
Pros: "We made it on time"
Cons: "The food was not very good, the crew can offer water more often"
Pros: "The seat was comfortable"
Cons: "Broke my wheel off my check luggage, food wasnt good. Staff are somewhat curt & could be more friendly/accomodating."
Pros: "Quick board and deboard and the breakfast was OK"
Cons: "Flight was almost 5 hours long and we weren't allowed to bring beverages on the plane from the Panama airport (which was kind of nuts in my opinion, since I'd just gotten off another plane and had already gone through security); the flight crew only distributed beverages once. I've taken 3 hour flights where the beverage cart has gone up and down the aisle twice! I was really thirsty by the time I got off the plane, and then by the time I got through customs, it had been like 6 hours since I last had anything to drink!! They really should have offered customers AT LEAST water at some point later in the flight."
Pros: "Everything went as planned. No hiccups and flight got in in time. Good service."
Pros: "All the way it should be!"
Cons: "Very happy"
Pros: "The flight & the attendants were all great - the food was good & the entertainment was good."
Cons: "The flight was delayed by almost an 1 hr. waiting for the airport to load the luggage. I could not understand the person making the announcements on the plane. It was garbled & so none of us really knew what he said on any of his announcements, We arrived at D.C. & we did not get our luggage. They said at the D.C. airport we would receive an email within 24 hours regarding our luggage. We didn't. They gave us a # to call - no one answered that #. We were supposed to get an email with our case # - we didn't. We were told on the plane we would get a bag of necessities - but we didn't. My husband had to keep calling different #'s to try to get ahold of someone to tell them about our luggage."
Pros: "Regular Services"
Pros: "comfortable seats with good leg room, very good food provided."
Cons: "additional xray at gate and requirement to leave all water bottle behind."
Cons: "Not enough leg room."
Cons: ". The tem let me wait for ever in something I wanted to ask as a favor they said wait a second and never come back to ask what did I need."
Pros: "Personal screens and great service. Very minimal delays that were well-handled."
Cons: "Poor movie selection."
Pros: "On-time departure and arrival Friendly and courteous staff"
Cons: "Old Plane No USB charging connectors"
Pros: "Meal and drinks served were tasty! Crew is always sour, neve seem approachable and happy. Copa changed EVERY gate!! After being given our boarding passes we with the gate no. On it they changed the gate without notification. Thank goodness we kept our eyes on the board otherwise we would have missed our flight! This is a serious problem with all Copa flights it seems...."
Cons: "After checking in they change the gates!!! This is crazy but understandable However if you are going to do this to checked in passengers the least you can do is make several, loud, repetitive announcements to make passengers aware as well as send an employee to the gate where your passengers are waiting and notify them that that is the wrong gate, a change has been made, and this is where to go, easy right!!!"
Pros: "Our Copa flight was a delightful contrast to US domestic flights (and reminded me of a time when flying in the US was not dreadful). The seats had comfortable leg-room, flight was on time, meal and drink service was coordinated, and flight attendants were responsive."
Pros: "The staff were friendly, the flight was comfortable."
Cons: "We were told three different things from three different people regarding vegetarian entree options, none of which actually worked so some consistency would have been appreciated."
Pros: "Crew was excellent."
Pros: "Our flight out of San Francisco and the connecting flight to Lima were both right on time. The short connection in Panama worked perfectly. The gates for connecting flights were announced before we arrived in Panama which really helped. Crew were friendly and helpful."
Cons: "Food could have been better."
Pros: "Movies was good"
Cons: "Babys cries too much"
Cons: "My mom had wheelchair service and the person who take care of the put her on lines fir two hours and she missed the flight connection. Even do she showed him several times the boarding pass fir the next flight. And then set her on the wrong area."
Pros: "Breakfast was actually good for airline food. Boarding was way late. The security in panama made everyone throw out water so I wasted $4. They also were not thorough at all and abandoned the metal detector at one point."
Pros: "Plane was clean, crew professional, flight was on time, food was decent. Thanks Copa, better than any US carrier!"
Cons: "All was good"
Pros: "Price of the ticket"
Cons: "My suitcase was broken. It was brand new i bought just for this trip. I'm disappointed. I wont even be pursuing compensation because i'm almost certain that no one will accept responsibility."
Cons: "On my trip to Lima from lax , the boarding pass had wrong terminal.!!! Almost missed my flight. Ran three terminals at lax Bc traffic was too much to even get taxi to go around. Still wanted me to print new boarding pass when got to door of plane which defeats the purpose of early check in online and printing passes at home. On my transfer flight going Lima to LA, we have to go thru security again at door of plane in Panama boarding to LA. We just bought drinks and weren't told we couldn't bring in waiting area for flight. A latte is $7 wasted."
Pros: "Service is good and food is fine"
Cons: "Not happy with the lack of tv screens and movies."
Pros: "The crew service was good and the boarding as well. Food and beverages were okay."
Cons: "Only one tv for many seat. I prefer to choose my own movie"
Pros: "Everything was great! Crew always make the ride smooth."
Cons: "I would have prefer to go in the copa plains with their own personal screen."
Pros: "All of my flights were on time. Flight staff and gate attendants were curteous. Planes were clean and service on the plane was wonderful."
Pros: "The crew was nice, and the flights was on time ,so easy to find the terminal"
Cons: "No food in all from lima-panama / Panama-NY , don't even soda, I have to ask for water. The food ny-panama / panama-lima was horrible test and look like dog food....the company have to change that YES or YES"
Pros: "The only good thing was boarding"
Cons: "Well i would think it would be a better expiernce cuz I've heard that copa was a good airline and their service was excelent but i was wrong the food was dry and the people were rude the entertainment was a joke. The music would play the same song's over and over."
Pros: "Service was good"
Cons: "Plane was uncomfortable... no personal TV... very tough if you travel with children"
Pros: "The flight attendants were super nice, and caring, they brought me a new pair of headsets when the original one broke."
Pros: "I was pleased with everything"
Cons: "Everything was good!"
Cons: "Boarding at Panama was a mess. Completely disorganized chaos. So bad on the other end there were immigration people screaming at the crew "Copa - help your passengers a little"."
Pros: "flight on time"
Cons: "it was all ok"
Pros: "The meal was very good with good service overall."
Cons: "Missleading information from COPA about the check out of my luggage at final destination Railway Station Stuttgart. besides that there is no more luggage check out for years now they didn't inform me that I had to check out my luggage at Frankfurt Airport"
Cons: "This was fine because it was a United flight"
Pros: "Great number of options when choosing a flight. Great schedules and alternatives airports."
Cons: "Personal at counters where very pleasant."
Pros: "Everything was first rate."
Pros: "All good and on time"
Cons: "Flight back strange movie PAN"
Cons: "The Service was horrible! The crew doesn't have manners ! They need to be trained on customer service at list ones!"
Pros: "Copa is exceptional with staying on time. On board food and service also always good."
Cons: "My fight (209 on 12/23/15) was delayed because the flight attendants wooden seats a overweight person in the first class when they have six seats available, I missed my connecting flight (761 12/22/15) in Panama and had to wait six hours in Panama to catch my next flight. Nobody from Copa did anything I even emailed and never got a response, this was my first time flying Copa Air."
Pros: "The food and the service was good."
Cons: "The flight departed an hour late, don't know why. Causing me to almost miss my connecting flight. One of the staff members had a bad attitude when asked if I could change seats with another lady that wanted to be next to her daughter."
Pros: "Crew was great!"
Pros: "The seat"
Cons: "The food. Awful. Awful. Beyond awful."
Pros: "Good crew, decent service, edible food."
Cons: "Long delay between boarding and take off. Sat on the ground at Lima fo almost an hour. The map function did not work but good entertainment choices otherwise."
Cons: "-Crew kept trying to take my plastic cup and looked at me like I was crazy for wanting to reuse it. No concept of sustainability or waste. Very troubling. -The attendants skipped my row when handing out M&M bags. When I alerted an attendant to this, again I was looked at like I was crazy, and he said that they were not distributing chocolates. I said that everyone else around me had M&M's. He then said that they had run out, which I found difficult to believe, given that they flight was at a max 75% full."
Pros: "nothing really different from other airlines"
Cons: "my camera and other things were stolen from checked luggage and the company didn't respond"
Cons: "They said , the are not responsable for my personal items, this is not acceptable"
Pros: "They took every measure to make sure me and my family had the most comfortable flight possible. I will be sure to fly LatAm again. Thank you so much!"
Pros: "Absolutely everything about the flight: on time, attentive and friendly flight attendant, clean bathrooms, fast luggage return."
Cons: "It took 40min to drop my bags off after having done web check in. There were only 4 people in front of me. Terribly system for check in and bag drop but everything else was great so I could overlook this in the future. Just plan for it."
Pros: "People at checkin and crew members are super friends and helpful. There where even beverages and snacks included on that relatively short flight. At Dutch Airlines this would be extra, even then Dutch fares are higher. Kudos for Latam."
Cons: "It took very long taxiing before takeoff"
Pros: "This was my first time flying on LATAM and I will definitely use them again. Service and crew was very good."
Cons: "The only thing I didn't like about the plane was my seat. I'm a small guy and I felt the seat was a bit tight."
Pros: "Crew was nice, seats wear decently comfortable, bathroom was clean"
Cons: "Boarding took longer than usual and was late to take off"
Pros: "The crew was very nice"
Cons: "We had an hour delay and 15 minutes since we land to go out of the pkain"
Cons: "This flight was entirely unnecessary. I paid for this flight and a connector from Lima to D.C. I was in Nazca, so could have easily boarded in Lima instead, but the airline forced me to make the 14 hour trip back to Cusco instead, just so I could fly BACK to Lima on their plane, otherwise they would have cancelled my whole reservation. I will never fly with LATAM again."
Pros: "Nice crew"
Cons: "Small chairs"
Cons: "It was cancelled with little explanation from the airlines or airport. And with little help afterwards."
Cons: "The tv screen was flickering It will be nice to have free wi-fi available while flying"
Pros: "friendly flight attendants topped off wine glasses a few times in flight! meals were actually pretty tasty"
Cons: "seats are a bit tight on the 777 but what airline isn't these days"
Cons: "It feel weird to have the crew discussing their personal things/stories while selling the on board duty free."
Cons: "They flight got delayed by 2 hours, but not in advanced. After we arrived at the airport and checked in, they apparently had issues with the plane so they had to find a different one, and then we sat waiting in the new plane until they got approved to flight, which took a long time."
Pros: "Um the inflight entertainment is good. The touch screen is great."
Cons: "Um not enough arm room for economy class. When you're in an 8 hour flight, comfort needs to be a priority. It's not fair to pack a bunch of people in like sardines after paying $800. The service was fine. Some crew members are nice than the others."
Cons: "The flight delayed more than 1,5 hour. Lost my connection from Guarulhos to Salvador and had a sleep over in São Paulo. Arrived to Salvador a day after."
Pros: "Staff were decent. Polite. Not as helpful as othe flights"
Cons: "Simple fligtj. Spacious."
Pros: "The best business class seating we've encountered ... tons of leg room, side by side seating arrangements. I peeped into economy and that's not too bad neither. The seats were 3 sets of 3 seats per row. Most other planes would have at least 10 seats across."
Cons: "All passengers had to open their bags to be searched by hand ... didn't we got screened already by the airport? So it took forever to board the plane"
Cons: "Because I did not buy the ticket straight from Lan Airlines , Lan postpone my Fly too many days later. I had a meeting that I was supposed to go and I couldn't make it."
Pros: "Bon Bon"
Cons: "Ham Sandwich, need other vegetarian option, please."
Pros: "On time, easy process, made announcements in English , good entertainment"
Cons: "Seats are very close together, minimal leg room, not great snacks"
Pros: "Again great staff"
Cons: "My headset did not work so I could not watch any movies during the 6 hour flight"
Pros: "Seat, food was ok"
Cons: "My bag was broke. Its never happen to me."
Pros: "The service was good and the crew was very kind."
Cons: "The flight was 3 hours delayed. The've lost my luggage and never contacted me."
Pros: "The airplanes are spacious and comfortable, flying coach in overnight flights is not a torture as it is with other airlines. They serve two meals with silverware, blankets and pillows and headsets for everyone. In flight entertainment is really good! Also my flight from Lima was 3 hours delayed and the airline paid for lunch to all the passengers! Now that is excellent customer service!"
Pros: "The staff was extremely courteous and the food was good too. The seats were conformtable and the movie selection great !"
Pros: "Todo bien."
Cons: "Older plane with no TVs."
Pros: "I seat on 13th row with my husband, which was more comfortable than the way in."
Cons: "They did not serve breakfast."
Cons: "The seat doesnt move, there is no option food Im celiac"
Pros: "Flight on time. Service and and crew on board excellent."
Pros: "Flight and crew were excellent. boarding was fairly smooth once it started"
Cons: "A lot of time standing waiting for boarding to start (30+ minutes), not sure what was going on"
Pros: "Nothing really."
Cons: "Flight was canceled. They called it a delay but 14 hours is a little long for a delay. I had to research flights out of Lima myself and offer them options to get me home. They were able to schedule me on a different flight from Lima to Orlando then on a different airline from Orlando to Denver. Before I left Lima, they shuttled us to a hotel 30 minutes from the airport. Again, if I hadn't checked on the shuttle back it would have never came and I spent most of the 2 hours at the hotel trying to get confirmation that they would send a shuttle in the morning. They kept screwing up the time. They originally thought we were leaving on the LA flight later in the day, we corrected them and set up a time, 45 min later they screwed up the time and we would have been late. It was incredibly unorganized and not at all reassuring. If I hadn't come up with this alternative option, they would have sent me to LA 14 hours late, would have stayed a night in LA and flown to Denver the following day. Really felt like I held their hand through the process, not the other way around."
Pros: "Ok todo."
Cons: "Todo regular sin comentarios."
Pros: "Very confortable, and the boarding on ttime"
Cons: "A baby cry all the time.... :/"
Pros: "Everyone was friendly and welcoming."
Cons: "The cabin was hot. I usually bring a sweater and a blanket to keep me warm but this flight had me wanting to peel off all my clothes and sit around in my skin (shout out to Shel Silverstein). The food was adequate."
Cons: "Number of the gate unavailable at the screens. The gate number only appered 40 minutes before departure (10:00 am, flight time 10:42). There are traveleres with connections since 6:00 am.!!!"
Pros: "Service onboard was excellent, food was good, entertainment choices were great, fairly comfortable even in economy."
Cons: "We were delayed by about an hour but there was no communication in ENGLSH as to why. My Spanish is minimal so more information in English, especially during unforeseen events that we may not have the vocabulary fir would help."
Cons: "Not enough ice for drinks."
Cons: "Not enough ice for drinks."
Cons: "4 hours delay"
Pros: "Very good service and attitude from everyone. Very helpful and courteous. Comfortable seats, good entertainment and good food offered by friendly flight attendants."
Pros: "Overall the customer service was excellent. The flight attendants are bilingual and ensure that you are comfortable and fed."
Pros: "The flight itself was uneventful, which is what you want from a flight. Once the connection was made the next day, the flight segment went perfectly."
Cons: "Flight was over 2 hours late leaving Lima, so many people missed connections in Miami, NOBODY from LATAM was at the gate to assist with how to make new connections or how to get local accommodations for the night. This was a customer service fail. American is no better. They rescheduled the flight at no cost, but then sent you back to LATAM for help with the overnight. If we buy tickets from your website and you own the process, you should be more helpful when there are problems. The back-and-forth was frustrating. Lima airport takes a long time to go through all the checkpoints. Two hours does not give enough time. There are at least four long lines that have to be endured. This process could use some streamlining."
Pros: "Amazing and comfortable"
Cons: "We left a little late."
Pros: "On time. Was able to sleep through much of what was likely an annoying flight because there was no personal entertainment--the tiny screens overhead would have been impossible to see and they were showing a movie that was lame. It seemed anachronistic."
Cons: "At the Lima gate they made each passenger open their carryon and submit to a secondary inspection to confiscate all water we bought past security. No warning was given about this. I had paid airport prices for water to bring onto the plane and then had to surrender it at the gate. Of course in economy class they will not give you water or attention until you are at cruising altitude. More than one flight attendant did not smile and one was actually rude in spite of my attempts to be kind and smile. Except for one friendly person at check-in kiosk, bad service overall. They do not have personal entertainment systems, and it was like going back in time with the tiny screens you cannot see, playing a movie you either watch it or not."
Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"
Cons: "upon my arrival in MIA noticed the lock was missing and the zipper half open when at my house one silver gift was partially missing Thetop cover please see picture attach in a separate letter will contact your offices her in Miami for rrinbustmen"
Pros: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Cons: "Did not dislike anything on this trip."
Pros: "Entertainment and a lot of empty space on each flight"
Cons: "I lost my first flight, as Avianca close it 1 hr before to aboard , Employees in JFK are so mean and rude. Avianca charge me another 900 Dollars on Top of 828 Dollars I did paid on Kayak.com, to "reschedule all my trip", that finally is exactly the same I had before . Avianca overcharged me 898 on top of what I Paid Luggage came destroyed and with missing thing at the final destination, nobody take care of that yet. even I made the compliant on write."
Pros: "This a short flight and they only offered drinks. No entertainment was available"
Pros: "Worst airline food in years."
Cons: "Food was bad on all 4 legs of trip"
Pros: "No problems."
Cons: "All was well."
Pros: "On time departure and arrival. No suprises. Predictable"
Cons: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
Pros: "Nothing at all"
Cons: "It was very hot inside the plane and dificult to sleep No breakfast when we arrived in Brazil In Lima, after the flight from Miami, the period for the connection to Brazil was very short. At the airport, when I inquired about attention to get through the security line, the answered was that we have to ask for permission to pass before the passagens that was waiting in queue."
Pros: "People were nice"
Pros: "Crew was outstanding"
Cons: "Hurried beverage service since arriving early. R"
Pros: "air flight attendants were really great! As well as suitcase handle, it arrived on destination after all scales, awesome"
Cons: "space was small in economic class"
Pros: "Snack and beverage provided. Good service, comfortable seats, ample cabin and overhead space."
Cons: "Slightly delayed both ways. Lost around 2 hours total time, but not substantial for me."
Pros: "Solo que a la 1:10pm le comunique al sobrecargo del vuelo Avianca #928 Lima _ salvador 1010 1: 20 pm hora local me di cuenta que se quedo el anillo de matrimonio en el paso de migración en la bandeja, el sobrecargo me di una instrucción que debía hablar con el encargado del Salvador la Srta Geaninia Gomez indica que como no es pérdida dentro del avión no se hacen responsables, lo que no estoy de acuerdo que me digan eso ya que es trayecto del vuelo que estaba realizando voy a tomar medidas para presentar un reclamo ya que es un valor sentimental ya que ni me dejaron ir a ver estando casi 40 minutos y sentí que no me ayudaron por los menos con una llamada en el departamento."
Cons: "Not on time, no entertainment system, little space"
Pros: "Flight attendants were nicer"
Cons: "It was chaotic to board, and breakfasts was horrible. The eggs were not good at all and my coffee was cold"
Pros: "I liked how smooth flight went especially after all the bumpy rides I had been on"
Cons: "I didn't like that I wasn't able to sit with the person I purchased my ticket with"
Pros: "the wine was good"
Cons: "the tv"
Cons: "Me cambiaron de asiento arbitrariamente, yo hice check in 24 horas antes para escoger los asientos que me acomodaban a mí y mi acompañante de 12 años ( los primeros) y resulta que por un cambio de avión me dieron los últimos al lado del baño. Lo que fue horrible, el olor, los pasajeros haciendo fila al lado de mi asiento todo el tiempo, sin poder descansar o estar tranquila. Comprendo que pueden haber descompuestos en el avión y cambiarlo por otro pero al menos al re asignar asientos deberían ver los lugares iniciales que tenía cada uno y no dejar a quienes habían solicitado con anticipación los primeros en el último, literalmente en los últimos puestos. Además la comida es bastante mala."
Pros: "Crew Service"
Cons: "Lack of other entertainment options"
Pros: "Got me there"
Cons: "Delayed crowded and bumpy"
Cons: "Movies broken has to change seat"
Pros: "Great food and headphones"
Pros: "no usb charger"
Pros: "Entrtainment and food."
Cons: "Crew service and attention very poor. Terrible experience with flight reconnection for me and my group of 5 people. Had to wait 5 hours for the crew to confirm ticketing, w.e were lied to and watched how others got preference before us. Crew gave us inconsistent explanations and had no knowledge of how to solve the problem."
Pros: "It was good, comfortable seats, nice crew thank you"
Pros: "La puntualidad y responsabilidad del bpersonal de abordo."
Cons: "LOs espacios entre asientos son bastante reducidos."
Pros: "the plane is big and confortable"
Pros: "Got me home safe"
Cons: "1st: the gate was changed three 20 mins before boarding 2nd: we were in the plane for an hr before actually flying out"
Pros: "Scenery is awesome: various mountains, including snowy peaks, up close. Great views of Lima and Cusco from high above."
Cons: "Flight was delayed by an hour, but surprisingly made a good time, just slightly late in Cusco."
Pros: "Ease of travel"
Cons: "The man sitting next to me had too much BO used much of my space."
Cons: "They didn't let him to aboard, because of a mistake on the name. I called to ask for help to fix the name and the person who answer me asked me for a numeric code and I didn't know where to find it. He was very rude, didn't help at lot guiding me where I can find it, but instead he said " You have to call back when you find it" I asked him that I couldn't find it and he almost yelled at me saying DID YOU GOT a RESERVATION OR NOT?. I never found the numeric code he asked for. So I called again and fortunately somebody else answer my call and she was a litTle more helpful and didn't made me waste my time with a numeric code. She asked me for the Trip ID # and I found it right away. VERY DISAPPOINTING. I LOST 700 DOLLARS. I HAD TO BUY ANOTHER PLAIN TICKET!!!!!"
Pros: "I love how each seat had a private entertainment center, complete with a remote for a selection of games. I also love being fed a real meal while in flight and not having to pay extra for it. The service is fantastic as well!"
Cons: "I'm 6ft 2in with long legs, so I do not enjoy it when the seat in front of me remains in the reclining position for the entire flight. The head rest is, also, low. Comes down to my shoulders and does very little for my head. Other than that, which the airline cannot help, I really enjoyed flying on Avianca!"
Pros: "Roomy seat, great price"
Cons: "No ice in my water."
Pros: "It was a short flight. It was on time and very easy to board and deplane."
Pros: "Once we got around to actually boarding and being on the plane, I was pleasantly surprised at how nice the plane and company were. Every experience up to that point had led me to believe we were on the budget airline with the delays and the way everything was handled (getting us into the bus to go to the plane, waiting 15 minutes, getting us off to wait in lobby 40 minutes, boarding again)."
Cons: "Lots of delay with little explanation. All in all, it was nearly 3 hours later by the time we took off for an otherwise very short flight."
Pros: "The crew and the comfort"
Cons: "The entertainment"
Pros: "Overall good experience"
Cons: "Delayed almost an hour."
Cons: "missed flight, rude service no central customer service desk at airport"
Pros: "Crew and the pilot said sorry because we were late The landscape"
Cons: "The flight was late"
Cons: "El personal no es amable ni respetuoso con el cliente"
Cons: "No e"
Pros: "The pilot got us home to Detroit!"
Cons: "Flight delay after flight delay after a terrible experience with Spirit and having to switch to your airline."
Airlines flying from Peru to Maryland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Peru to Maryland
Masks required on board, masks provided on flights from Peru to Maryland
Social distancing seating
Middle seats unavailable to book on flights from Peru to Maryland
Testing for antibodies, testing for symptoms for flights from Peru to Maryland
Waiving of change fees. Search flexible flights from Peru to Maryland