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This was a short flight. We sat in business class so we we were served a warm meal, which was nice. The flight attendants were very attentive, professional, and kind.

People point to America as the model of late stage capitalism. My friends, airlines in america at least give you WiFi, and they haven’t quite smashed people into cardboard tv dinner trays yet. Iberia has mastered the tv dinner seat and WiFi is 20 euros. Be serious yall.

I liked the comfort of the plane. It was unexpected from past experiences.

Chair is very high. Your feet cannot touch the ground for 8 hours flight. It was a nightmare. Food was bad.

Flight was delayed 3 hours and 15 minutes. The delay caused me to miss my tour group due to arriving late.

Flight boarded three hours late for no reason other than someone made a huge error in crew scheduling. We missed our connecting flight in Madrid and got zero help from American or Iberian airlines on rebooking. We had to pay for a car to take us to the Madrid train station and pay for train tickets to Santiago. We never used our booked flight to Santiago. American claims I can submit the expenses but they are not obligated to cover them. Very frustrating.

Outstanding. plane was a bit dated but safe and clean

Super uncomfortable main cabin. Omg no leg space or seat space horrible

The trays weren’t wiped. They still had food from last passengers

Flight reservation was canceled withou notice had to spend the night in the airport