Comfortable seats and big recline. Crew were nice and food was great. Bathrooms were kept clean and the climate was nice.
Entertainment was not for me, have seen the movies on past flights this year and still not sure why they require their headphone jacks
I like to go
But the general experience was poor the airplane is dirty, the crew not friendly and the space is small and comfortable.
Good crew team Good food
-Many errors in the menu where thing's that need to be written in Portuguese was in Spanish like salmonillo, that is a small salmon in spanish but means nothing in Portuguese. -Old plane for this route, LATAM has many new planes like the A350 and were are them? I saw many new planes that was reported to come to the Brazilian lines and we are seeing only used 767 and 777 linking Europe and US.
The flight was delayed so I was rerouted.
The food was decent for airplane food
When I booked my ticket, I booked a window seat in the exit row. When I got on the plane, my seat number was a middle seat not in the exit row. I saw right across from me there was an open window seat, which the lady sitting next to was using for her bags. I explained to the flight attendant that I had booked a window seat and wasn’t sure why I ended up in a different seat then I had booked. I asked him if he could ask the lady to move her bags so I could sit there, or if there were any other window seats available. He said no, that if I wanted I could ask the lady myself. Completely unacceptable. Of course she has no I treat in giving up this free extra space she has to me, and I’m sure she would have been happy to if a crew member had asked/explained the situation to her.
Boarding wa son time and smooth
The food was low quality and qith not taste, both flights were really bad. Alao entertainment was poor
Great staff and quick flight
Nothing at all
This was a nice experience for a fairly typical airline. Meaning, not Emirates, Qantas, or the others that are supposed to be top-notch. To be fair, I haven't flown them, I'm just thinking of things I've heard and read. The seat was fine and typical as far as leg room and reclining goes. The food was what you'd expect on an airline (it was fine, but I don't despise airline food). The crew though, was wonderful. Really. Friendly, welcoming...I bothered one attendant a couple times for more water as I was very thirsty, and then asked for a beer after the beverage service was over. Often flight attendants will act as if you're demanding a foot massage or something, but this particular guy was very nice. All of the crew that I interacted with was just lovely.
A flight of this duration should really have wifi access.
Not enough service provided
|Flights Arrive in||Montevideo Carrasco|
|Flights Depart from||Philadelphia|
|Airlines||LATAM Airlines, Copa Airlines|
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