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Extremely uncomfortable seats. Experience was like a Frontier Airlines flight. Would not fly it again.

Booked Economy but it translated to economy light for Lufthansa so now we are stuck paying an extra $75 per person both ways for our checked bags. If I had known that, I would have never booked these tickets because it came out to be more than other options. The booking in the kayak side clearly says Economy and has a link to the inormation for Lufthansa which states Economy included a checked bag. Super annoyed about that.

Flight was a little late. The crew was courteous, food ok

Boarding and flight update was fantastic as I experienced about a 10-15 delayed for both flights. The food served onboard was great; the service of the flight attendants was excellent.

Complete mess. Our reservation was mistakenly cancelled. After almost missing the connection and walking all over the Munich airport, the Service desk got involved and we were run to our flight. Not all 4 of us in Business and not seated together as originally booked. This was the worst treatment I have ever had. And I travel a lot. 1K million miler.

Very nice. Crew was excellent and our seats had great legroom which we paid extra for so I highly recommend this option when flying internationally.

Check in was great. Boarding seemed less organized. Flight was good.

My flight was canceled. New flight is 40 hours later and I still didn’t get the flight from Frankfurt to Zagreb.

Meals were nice are abundant, the staff on both flights were personable and well trained

Budget airline feeling. Bad food, no drinks stingy to give even water