Daily cleaning, installation of cabin HEPA filters
|May||Best time to beat the crowds with an average 38% drop in price.|
|December||Most popular time to fly with an average 21% increase in price.|
Average price round-trip
|$1,206||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Brazil has lifted its coronavirus-related entry regulations and allowed the entry of foreign nationals traveling by air. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 20m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($307) and American Airlines ($815), and the lowest round-trip tickets have been found on Multiple Airlines ($505) and American Airlines ($693).
From Philadelphia to Rio de Janeiro, Sunday is the cheapest day to fly on average and Friday is the most expensive. Flying from Rio de Janeiro back to Philadelphia , the best deals are generally found on Friday, with Tuesday being the most expensive.
When flying out of Philadelphia you will be using Philadelphia, often referred to as Philadelphia Airport. You will be landing at one of these airports: Rio de Janeiro Santos Dumont or Rio de Janeiro–Galeão Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Philadelphia to Rio de Janeiro.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Rio de Janeiro from Philadelphia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Rio de Janeiro with an airline and back to Philadelphia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Rio de Janeiro from Philadelphia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Flight attendants were friendly."
Cons: "Luggage that had to be checked at the gate was not immediately available when we landed."
Cons: "Breakfast could have been offered."
Pros: "The crew was nice. They did a very good job under the circumstance."
Cons: "The flight was delayed over an hour because of an error on Delta‘s part. They did not verify people as they were boarding. Further the person in 17 F was doing video chat as we were preparing to take off and he had very foul language throughout the flight. The crew never said anything."
Cons: "Delayed flight ruined it."
Pros: "Missed it"
Cons: "Give back money"
Pros: "Actually leaving the airport after 2 hours late was the best part."
Cons: "Not be hours late. And then when you finally land have to wait longer for an open gate cause they're doing work on the other ones. A lot of poor planning on this trip. Very disappointed in this experience cause I love to fly."
Pros: "Friendly crew. Landed early."
Pros: "The flight was average, but the quality of travel on Delta this year has been the worst I’ve ever seen. It’s average at best and I’m considering going back to American because I have yet to have a true Delta flight consistent with previous years, the whole reason I switched to Delta."
Pros: "Seat was comfortable"
Cons: "The temperature, it was kind of hot."
Pros: "Good customer service in person"
Pros: "chwcking in was very easy."
Cons: "No in board beverages. On flight from RDU to PHL beverages were served."
Cons: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Pros: "Not like"
Cons: "I have Sky Team Elite Plus Platinum but not fare anything!"
Pros: "the flight was quick and it was fine. flight crew was polite and professional."
Cons: "i didn’t like that my knees were in the row in front of me, and we hit some pretty scary bumps. i get really anxious about turbulence."
Pros: "Ease of check in and friendly people"
Pros: "Did not wait for luggage."
Cons: "Food was marginal. Equipment had low ceiling under carry on shelf. No entertainment."
Pros: "Delta provided great entertainment options and it felt like endless food and drinks. The seats were also a bit more spacious than usual"
Cons: "They cancelled my ticket and did not inform me. Horrible exlefywith JustFly.com Beware of this organization"
Pros: "The exit row seat on this leg out of PHL to SLC did recline! No need for Delta Comfort+ unless you want to get off of the plane ... faster."
Cons: "For some reason, the pilot couldn't figure out how to adjust the cabin temperature for the first hour or so. This made the flight (and I was sitting in an exit row seat, right by the door which is usually cooler) uncomfortably hot and muggy. Food? No food. Thank goodness for Delta Lounge (even if it was the one in PHL). Just snacks make this a poor option for many. I don't know what is up, but the USB charger on the two monitors didn't work and neither did the outlet between the seats. And I have two different sets of cables "just in case" and they're the 3-in-1 so I can try to charge multiple devices (Apple, Android and Samsung) but nothing worked."
Pros: "Staff personalities"
Cons: "Waited extra 20 mins after door closed to-complete loading luggage"
Pros: "Staff was very courteous, the flight was smooth."
Cons: "There was no TV's on this flight."
Pros: "There was one helpful lady"
Cons: "Flight was rerouted and rebooked twice. I’m stuck in Detroit overnight, and won’t be getting to Monterrey until tomorrow afternoon. Thanks, delta!"
Cons: "767-400 with the old entertainment system. small screen with poor quality and a number of people's had to be reset multiple times."
Pros: "Uneventful flight - boarding was great and there were no hassles."
Cons: "No food. No onboard entertainment."
Pros: "The flight itself was fine."
Cons: "The flight was delayed and it set off a slew of connection problems."
Pros: "Flight attendants were really kind"
Cons: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Pros: "Stewardesses were sympathetic but could do nothing."
Cons: "A few flurries out of Philadelphia and flight is delayed 2.5 hrs, we therefore miss our connection and all they wanted us to do was spend 2 days in airport until next flight. Finally reached a compassionate soul at customer service who got creative and routed us to BCN via ATL, Miami and Madrid."
Pros: "Got upgraded to 1st / Business class."
Cons: "Due to weather the power outage in ATL, the flight out of PHL was delayed by about 30 minutes. No movies. No meals."
Pros: "We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space."
Pros: "Crew was very attentive and curtious. Boarding was a bit more chaotic than usual and the gate agent made no announcement about boarding procedure, which certainly contributed to the scrum resulting. I arrived from the Skyclub several minutes prior to boarding time and was unable to find a path through to the Priority Boarding Lane. As boarding began she had to redirect at least seventy-five percent of those in front of me as they were not in First Class. Had she made one or more clear announcements about boarding procedure I rather doubt such a misunderstanding would have occurred with so many."
Cons: "For the third Delta flight in a row (all First Class) the crew did not make any effort to keep economy class cuctomers form storing bags in the First Class overhead or using the only First Class laveratory during flight. This flight I was unable to utilize the laveratory even once due to this excessive and continuous useage. Trying to do my bit to reduce our carbon footprint, yet I am sorely tempted to return to charter service when disrespect of the airlines own basic service class rules gets piled on top of TSA hassles."
Pros: "I had a window seat"
Cons: "bumpy flight"
Pros: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Cons: "I need my jacket"
Pros: "As usual, Delta staff and crew did their best to make the flight quite enjoyable and smooth."
Pros: "one i got to gate i could relax"
Cons: "scary making connection from AA flight arriving int'l terminal"
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Pros: "All crew was great"
Cons: "We lost checked bag or it was taken, will loss a half day shopping for replacements. Compensation policy very unclear, not counting on getting any."
Pros: "Arrived on time crew worked had"
Cons: "my seat was BAD , no recline- right by bathroom one of which was out of order."
Cons: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."
Cons: "On time"
Pros: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."
Pros: "The bathrooms were incredible dirty. I take longhaul flys very often and Delta definitely has the dirtiest I've seen! Bathrooms were very dirt on both flys (from and back to Rio)."
Pros: "Airplane was good, boarding was fast."
Cons: "The original flight was canceled and a new one substituted - basically they wanted to fly a smaller aircraft (via a different regional carrier) so the flight number changed. PHL did not have the new flight info displayed at the Departures board or on the screen at the gate. Caused a little anxiety."
Cons: "Cramped, uncomfortable tin can of an airplane. Barely tolerable for even an hour’s flight."
Cons: "Delta Flight #1661 I paid for 1st class. My first flight was late so I arrived at the gate after boarding began. When the gate attendant scanned my ticket another printed. When he handed me the ticket my seat had changed to seat 25E. I told the attendant that I had paid for first class. He asked me to step aside while he contacted his supervisor, Joe. Then I had to wait until ENTIRE flight had boarded which defeated part of the reason I paid for the upgrade. This was on top of the fact I was so thirsty because 1st flight didn't have drink service and because it was late I had to book it to the connection arriving sweaty, hot and needing to use the bathroom. I was told they had given my seat away to someone as a free upgrade. Joe offered me a $100 voucher to take other seat which was less than I paid for 1st class, plus the seat was a middle seat in the rear of the plane. When I told him as much, he tried to manipulate me by telling me that they would have to kick someone out of my seat. When I declined the downgrade, they made me stand by while they kicked someone out of my seat which was embarrassing and humiliating. Then, when they handed me a new boarding pass, it was not the seat I had paid for and selected, instead it was in the first row, which I’ve always hated because there is no under seat storage and I cannot keep my backpack with me. When I pay for first class, it is primarily so that I can board first and so that I have extra room to work (which I need access to my bag to do). While I was trying to take out the minimum of the things I needed from my bag and figure out how to manage without it, 3 times a flight attendant told me they had to take my bag (since I was the last person to board they tried to prevent me from using the bathroom and they were anxious to leave early). I tried to explain that Delta had prevented me from boarding earlier and that they gave away the seat I paid for which was NOT the first row."
Pros: "Service was great. Seating was OK. It was a brand new vehicle, so the (climate/air handling) was great."
Cons: "Boarding was not well organized."
Pros: "I liked that I didn't have to pay for a carry on and the blanket they gave me in flight to stay warm it was a great flight."
Cons: "Only dislike was that the flight was ending other than that no problems"
Pros: "Flight left on time despite the problems"
Cons: "We waited for one hour to be able to board. The system crashed so we were very lucky to arrive very early to the airport"
Pros: "Flight attendants were helpful, professional and friendly"
Cons: "Old plane, not in good shape; seat pocket broken, are rest controller did’t fit into arm rest properly, panel in bathroom held in place (kind of) with duct tape, no individual screen for movies."
Cons: "There was no inflight entertainment for such a long flight."
Pros: "The crew"
Cons: "The delay and the seat comfort for purchasing the main cabin seats was not as expected."
Pros: "That it actually happen. Poor communications from British Airways and American Airlines."
Cons: "I was so disappointed as soon as I walked into the plane. It was very old plane and very dated. There was no entertainment center. It was a long flight with nothing to do. :( I will never fly with American Airlines to Europe again)"
Pros: "Nice crew, plane clean."
Pros: "Basic flight. Super uncomfortable seats. Older plane. Cramped. Pilot was great. Flight smooth."
Cons: "Got there safe!"
Cons: "2 of our screens didn’t have audio working so couldn’t watch movies :-(. - assistants rebooted the systems but that didn’t help :-("
Pros: "I really liked crew, fast boarding"
Cons: "Old airplane, very noisy , no tv screans on seats, boring movies on tv and horrible ear sets, could not hear anything. very dissapointed experience."
Pros: "The flight was on time, nice crew."
Cons: "Only pretzels and drink on a 2.5 hour flight."
Pros: "The availability of entertainment on board. The hot meal was good."
Cons: "The seats were cramped for such a long flight."
Cons: "Food Seats so tight"
Pros: "It was always a close call and almost missed my flight"
Cons: "AA...they delayed flights and were very unprofessional. i will definitely choose BA over AA anyday."
Pros: "See above"
Cons: "See above"
Pros: "My connecting flight from london arrived late and the crew made sure i made it onto the flight to stl even though I barely made it to the gate on time."
Cons: "The Crew Tried to take us from our seats so they could sleep in our seats. They tried to relocate us to the last row where the seats don't recline.they were very abusive and rude, we have it all on a body Cam and we'll lodge formal charges against American Airlines once we return to the States. Worse Trip EVER."
Cons: "Only half the crew worked"
Pros: "Didn’t expect a hot dinner or a breffy, so that was nice!"
Cons: "Felt crowded for such a long flight, but the flight crew was great."
Pros: "Empty seat by side"
Cons: "Overhead light not working TV screen not working Very average food"
Pros: "Crew was good, seats comfortable"
Cons: "my entertainment system headset plug was broken and didn't work - a problem for such a long flight!"
Pros: "Having more room for our seats to get comfortable and that we had a dinner that was served. Was not expecting that"
Pros: "Good legroom, nice crew, temperature was comfortable, arrived ahead of schedule even though we sat on the departure tarmac for at least 30 min after we left the gate."
Cons: "Sitting on the tarmac and no individual screens on one flight."
Pros: "No problems. Everything was smooth"
Cons: "Took 35 min to move from the gate with everyone buckled in."
Pros: "How nice the landing was. And how really sort it was"
Pros: "Flight attendants actually seemed to care about what they were doing. Seats were pretty comfy for once."
Cons: "Flight delayed with no explanation or apologies. Putting two and two together from the airport monitors it looks like they had to swap planes due to a scheduling or maintenance issue. Just another chapter in the neverending saga of delayed American airlines flights"
Pros: "Things went very smoothly."
Cons: "Long layover"
Pros: "We arrived safely and so did our luggage."
Cons: "PHL-Lisbon plane left 3 hours late due to CATERING problem. Seats were uncomfortable and food was awful. Lights and entertainment controls at my seat didn’t work."
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "The food was better than other international flights I’ve been on."
Cons: "A “broken plane?” Are you kidding me? This was the explanation for a 3 hour delay. A European connection should have either rigorous maintenance routine and/or records or there should be planes ready to fill a unexpected need."
Pros: "Boarding, comfortable seats, clean"
Cons: "Mediocre service, choice of food was down to one option (and I was on the 2nd row)"
Pros: "Crew was great, and flight was relatively on time."
Cons: "Itinerary I received was for British Airways, with whom I have always had excellent experiences. However, I discovered at check-in I would actually be traveling on American Airlines with a different flight no. I had already provided my BA flight numbers to family. No explanation was give to me prior to flight that this would be the case. Food was terrible- even for Coach class - I don't always expect a gourmet meal, but BA was consistently good in the past, so I had positive expectations. My personal entertainment system did not work properly so I could not use it."
Pros: "Much more room in seats than expected"
Pros: "Good seats with a bit more room than most planes. Very good staff onboard."
Pros: "When i got off the plane"
Cons: "Food was worse than prison food. It was a full flight and my entertainment screen did not work for half the flight from phl to man. Several times i was told its bein reset over the hours. Every other screen seemed to be working. I paid $1600 for this flight as it was booked a week beforhand as my mother got really sick and needed to be here. Honestly, never again. Over priced,horrible food and no workin tv. Expect more for the price. Will be my last time using them after years of doin so"
Cons: "Nothing. It was cancelled with little to none explanation"
Cons: "Outdated airplanes"
Cons: "I paid $20,for the in flight Internet and it didn't work. Neither did my monitor."
Pros: "When our flight was delayed in Denver the agent at the check in gate worked very hard to get our flight plans changed with as little impact as possible."
Cons: "We understand that delays happen but due to a delay on American Airlines we have lost our luggage and it doesn't seem likely it will be returned. We had five pieces of luggage lost during our flight from the U.S. to Spain. When we arrived in Madrid we were told that all five pieces had been located. When we went to pick them up the next day there were only four pieces at the airport. We were told the fifth suitcase would be delivered when it was located. It's ten days later and there's no sign of the luggage. It has taken multiple phone calls to get the information about the luggage correct. They assure me that they have everything correctly documented and then when I call back they haven't changed a thing. It has been a very frustrating process overall."
Pros: "There were empty seats close to me, so that was great. The food was pretty good and it was nice that the wine was free."
Cons: "The screen on the back of the seat in front of me did not work well at all so it was difficult to watch movies. (I had to press multiple times to change the screen from one display to another.)"
Pros: "Crew was helpful and provided sufficient food and drinks. Plane was late."
Cons: "The plane was late. Took a long time to turn over and the seats were not very comfortable. This was a flight operated by American Airlines"
Pros: "Food and crew were excellent. In flight entertainment vast."
Cons: "Seats were terribly uncomfortable. I was sandwiched between two men in an aisle seat of 4 and our arms were bumping into each other the whole time because the seats were smaller than the people. It was the most back and lower lumbar discomfort I've had."
Cons: "Plane needed to be updated. CRT TVs still? More space in seating for such a long duration flight. Head rests that don't rise more than a few centimeter. What's the point then?"
Pros: "I had never flown coach and decided to try it at a ridiculously low price. It was fine. I slept well and the service was above expectation for Coach"
Cons: "It was difficult to get to the rest room because it was a full flight"
Pros: "Another great flight. On our plane the entertainment was free and I was able to watch a lot of movies. We even landed early"
Cons: "I know it was a very long flight and my butt and legs were hiring by the time we landed. Also I'm lactose intolerant. And I wasn't able to eat any of the food. But it did look good. But overall a very good flight."
Pros: "Flight on time. Crew were pleasant."
Cons: "Usb charger would not charge tablet in flight. Tried multiple sources since there were 4 of us-none worked."
Pros: "Flight was crowded , they stored my bag without fee which was greatly appreciated"
Cons: "Plane was too small for international flight"
Cons: "Had to book a flight to Providence and then rent a car to drive to Boston since there were no other available flights to Boston today."
Pros: "our original flight was cancel due to snow, and we were placed at a hotel and food vouchers were given as well"
Cons: "no head set were passed out making video entertainment useless"
Cons: "The entertainment screen for seat did not work. A crew member indicated that he would try to fix it, but he never reappeared and nothing was done to alleviate the problem. They could not have cared less."
Pros: "Watched movies most of flight and the wine was free. The pilots got us there safely."
Cons: "They never called for groups, except 1st class. After they boarded it was a free for all. Wasn't allowed to check in online, had to wait until I got to airport.The seats just keep getting smaller and smaller. The microwaved tv dinner they served was horrible. Someone pooped on the bathroom floor."
Pros: "Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO"
Cons: "Knowing we had to get a visa for Canada"
Pros: "Movies I could plug in and go to sleep"
Cons: "Being woke up and asked if I want something to eat. I am sure others would disagree but I was exhausted and could not go back to sleep and I had already been up 30 hours."
Cons: "The flight and crew were very good. An hour late taking off with not explanation. Frustrating on an hour flight."
Cons: "I didn’t fly out of Philadelphia because the flight was 5 hrs late and I missed my connecting flight. Had to go get my luggage, go home and try to fly today! Terrible! All my plans screwed up!"
Cons: "Extra rules about headphones are annoying and no beverage options. Horrible terminal that does not let you get a drink before boarding and gate agent did not update boarding when it was late, so no one could venture off and get a drink of water before flight."
Pros: "There were no hiccups and we arrived to the destination on time"
Cons: "Dirty seats, seemed like they had not been cleaned"
Cons: "Luggage took forever to get in Halifax"
Cons: "I didn’t make it onto this flight because it was so delayed I needed to change flights while at the airport to make it onto the next one in time."
Pros: "Issues caused by weather, otherwise flight was fine."
Cons: "food is never miss so nad"
Pros: "Quick services"
Cons: "Entertainer system overload twice - without move the key"
Pros: "Great service, and no issues to report."
Pros: "Service of staff"
Cons: "Lost my baggage and all of my flights where late causing me to miss one of my connections"
Pros: "Very confusing. United personnel running Air Canada ground operations. Took 30 plus minutes to check one bag because there were not enough staff checking passengers in. Then flight was supposed to be delayed 90 minutes. This meant missing connections so automatic rebooking took place. Flight was then not delayed and had to rebook on original flight. Naturally bag didn't make the trip."
Pros: "Our flight was cancelled. Rebooked for two days later, causing us to miss our cruise to Alaska! Never again with Air Canada.So disappointed in missing this trip we had planned for a long time."
Cons: "No help in getting us to our cruise on time."
Pros: "We did not make it to this flight since it was cancelled"
Cons: "We were rebooked on a flight with a short connection to London and they bumped us off that flight claiming that they could not get our bags in on time. Very poor customer service."
Pros: "Nothing - I didn't end up going to Toronto."
Cons: "The flight was overbooked and I was forced to take a different flight. Ruined my plans in Edmonton that day. Last time I use air Canada."
Cons: "Did not reimburse new arrangements. Missed connection due to flight delays on Air Canada's behalf."
Cons: "I had to delay my whole trip one day as the fight was late by 5 hours. I had made specific plans to reach delhi on April 21. Since I am a physician, it wasn't easy to arrange coverage so I could make it to delhi for a particular event. And this delay in flight was a major disappointment and made all the effort futile."
Pros: "Vegan options for snacks were given which was great. Courteous staff were attentive and polite."
Cons: "It's a basic flight, not much to complain about. My standards are generally low."
Cons: "Wireless system slow and costly."
Pros: "In wheelchair, traveling alone. Perfect service from gate to gate. Moved my seat to a large one in front, took my carryon for free. All staff nice, great persons."
Cons: "No movies without app and no publicity to download app in advance."
Pros: "Flight was smooth and pilot was knowledgeable"
Cons: "My tv screen didn't have sound !"
Pros: "The crew were terrific, business class splendid, information readily available but not incessant."
Cons: "We left 90 minutes late: 30 minutes because Air Canada arrived in Shanghai late, then another hour because we'd missed our window. As a result, I missed my connection and had to spend the night in an airport hotel in Montreal (which Air Canada paid for). These things happen, and they were very professional and sympathetic about it, but under the circumstances I can't give it more than 3 stars overall."
Pros: "The flight attendant struggled were young very helpful and nice"
Cons: "No TV on back of seats. Seats very uncomfortable"
Pros: "On time Courteous Good service Decent business class seats"
Cons: "Bit of vibration on the front wheels on take off rough landing, similar vibrations Mediocre lounge (by United in Las Vegas airport)"
Cons: "We did not make this flight due to the first flight being over an hour late. This caused us to miss our connection to St. Louis. While they rerouted others on the flight, they did not reroute us because we didn't check any luggage! Their reasoning was we had a chance to make the connection. But they made us wait in a line for 10 minutes to be told that despite our requests to go to the gate. By then it was too late. We then had to fly stand by to Chicago and stand by again to get to St. Louis."
Pros: "The direct flight was good time saver. The food was alright and the crew helpful and friendly."
Cons: "The seats were uncomfortable. In the same class, Lufthansa was more comfortable..."
Pros: "Crew was very friendly."
Cons: "Didn't realize AirCanada Rouge didn't have entertainment, which allowed me to get work done...but you know, movies are cool too. Also the seats are super close together and make it a bit clostrophobic."
Pros: "the flight was quick and the plane was comfortable"
Cons: "Small legroom, kinda hot inside the plane"
Cons: "Spending the entire flight with my knees wedged into the the back of the seat in front of me was painful. I'm 6'2" which is not unusually tall. So greedy and careless for Air Canada to put the seat rows so close, selling an extra row of seats while causing pain for all the tall passengers."
Pros: "crew was helpful and nice, especially in the terminal which is hard for mom to get around. If you need a wheelchair remember to ask beforehand. We hadn't so we had to wait sometimes while they located one for us. As we had long layovers (so mom could rest) this wasn't a problem for us, but with shorter turn around times it could be an issue."
Cons: "people were rude. couldn't lean seat back and it was a red eye so I had no sleep for 25 hours. WAY too NOISY for a red-eye flight which also didn't help with rest."
Pros: "I was able to use my iPhone, good thing I had an iPhone"
Cons: "I wasn't told to download the app before I got on the plane. It was a ten hour flight with limited entertainment on my iPhone. I was rebooked on SAS with my flight to Europe. SAS Entertainment and Food was much better than AirCanadas Entertainmnet and Food on the long flight from Montreal to Copenhagen."
Pros: "We had to book our son on a flight from Phila to Toronto unexpectedly. We had lost our car keys in Canada and had no way to get new ones. (That's a long and complicated story.) our only option was to fly our son up with the spare key. Luckily he had just gotten his passport. He got a window seat and lived the adventure. The crew couldn't have been nicer."
Cons: "The last minute price if $1000 plus!!"
Pros: "Served edible food (not the best quality)"
Cons: "Uncomfortable; No source of entertainment; No functional charging ports; charges for snacks; some staff seemed rude"
Pros: "Boarding was on time. Comfortable sheet."
Cons: "Food was horrible, and table was dirty and looked like it wasn't cleaned. Poor music and movie selection."
Cons: "Delayed Sat on a parked plane for 4 hours in PHL before taking off Missed Connection in Toronto No compensation/help with food or hotel"
Pros: "The crew was great"
Cons: "The gate changed 4 times and there was confusion at final boarding. The Toronto airport TSA agents have absolutely no manners and need to be retrained or fired. Traveling has become very stressful and try make it worse. There was a Hispanic girl, heavy set with curly hair yelling at us to approach the scanners. I talked to her asking her to be gentle with us because we'd just flown for 7 hours and are suffering from time zone changes. Another yelled at my seatmate about his travel size after shave. She was a black Caribbean. She snapped at me about the importance of security and that he was rude for saying he didn't care that she'd throw his stuff away. I told her that he said he didn't care because he's tired and quite frankly, a trail sized aftershave that she doesn't approve actually doesn't matter and is nothing for her to get worked up about. Her colleagues were all staring at her as she started throwing her weight around and making unprofessional nonverbal noises. Then there the room where you weight for your name on the screen to appear if your number is 1 or 2. The people in there are extremely gruff. There was only one Hispanic woman who took my slip of paper that had my pic who said please and thank you. Then when you go to customs to get your passport signed, the guy at counter 10 starts arguing with me for no reason. I put 1 family member on the customs form. He asked if anyone is traveling with me. I said no. He clarified that one should mean an additional person and not just me traveling. I said it wasn't clear and I didn't know. But he decided to get argumentative with me about it until I said ok and walked away. Your TSA process is a nightmare. I did not experience that at Heathrow, Vienna, Or Tel Aviv (all places that have recently experienced terrorism). I didn't even experience it in my arrival town Denver. Toronto TSA is very very poor."
Cons: "No entertainment system. Very slow boarding."
Pros: "The crew treated me very well. I had reasonable leg room in economy class. The plane was beautiful, clean and super modern, one of the nicest aircraft that I have flown with in many years!"
Cons: "I ordered Asian vegan meals, but I was very disappointed with was presented to me. The food looked awful, tasted bland and insipid! I hope that that problem will be rectified on my return to the US."
Cons: "Long time to get service."
Cons: "1. Flight left late. 2. After landing sat on tarmac for 30 minutes waiting for gate. 3. After arriving at gate, had to wait 15 minutes to open door. 4. Poor service assisting me to get to connecting flight on other side of airport."
Pros: "I thought the service was excellent."
Cons: "There were some delays taking off, but I don't think it had to do with the airline"
Pros: "Entertainment was good"
Cons: "We did have a 30 minute delay, not a big deal but a delay none the less. And boarding was a bit of a mess as announcements were hard to hear."
Cons: "The entertainment options seem quite limited for a flight that long. Most of the movies and television episodes offered were dated."
Pros: "My flight was comfortable and without any issues. Good was great. The inflight entertainment should have more choices."
Pros: "The flight is not packed, so rather comfortable"
Cons: "My Mon couldn't fly because I never have noticed that she needed a Canadian Visa. She came from Mexico with her American visa and the experience buying a ticket with this airline was a nightmare."
Pros: "Space wine s"
Cons: "When service came to 40 they barely had anything but snacks. Long flight and only one round of service seems scanty. Flight half over when they came by. Difficult impossible to lower arm in middle seats"
Pros: "My father passed away earlier that day and I needed a ticket quickly to fly home. At the airport I was a mess and the airline counter attendant was so amazing helping me ( I had never flown United and had no idea about their luggage policies ect..). She quickly pulled me aside.. helped me with checking in and did her best to fine me another seat thatvwas better than the one I had already chosen.Also, she gave me a hug and her condolences. Flying with an airline that has heart helped me so much during one of the most difficult times of my life. I will absolutely fly with them again."
Cons: "No complaints ... but I paid for a movie to take my mind off of my father's passing during the flight and there was a short in my monitor for our whole row. It kept cutting in and out and "searching for signal", I only was able to see 1/4 of the movie I paid for with all the interruptions in signal."
Pros: "a little bit more foot-room than my previous flight on a different airline."
Pros: "Crew was great"
Cons: "Great aircraft!"
Cons: "Delayed 3 hours"
Cons: "The tv kept shutting on and off"
Pros: "The leg room"
Pros: "Flight was disorganized because of maintenance issue"
Pros: "TV option"
Cons: "Confusing boarding status regarding priority (how did I get 5th) Had to check carry on bag Terrible leg room. Worst I've experienced. Knees hit seat in front Rough landing"
Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."
Pros: "Getting through the airport was a breeze"
Cons: "My wifi didn't work on board I was completely counting on it to work and I paid for it and it never actually connected me (so I wasted the money and didn't get a refund and I also missed an important online meeting!"
Pros: "The crew was nice and great with the three very young kids sitting in front of me. Left and landed on time!"
Cons: "Very cramped seating. The on flight entertainment kept searching for a satillite signal, only ever staying on for 30 seconds before searching for the next 3 minutes."
Pros: "Seats are comfy"
Cons: "Food service sucks"
Pros: "I'm handicapped and the help getting from terminal to terminal. The people were very helpful."
Cons: "I have metal leg braces. I had to remove them to get in the seat. So the flight was uncomfortable. It would be nice if the plane could have handicapped seating.I know I wouldn't have minded paying a little more for comfortable seating."
Pros: "Pilots and some flight attendants were kind and friendly."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 25 times by other passengers and flight attendants. I would suggest removing the aisle seat on both sides."
Pros: "The crew did the best they could with what was presented."
Cons: "Pilot should of gave us accurate times rather than saying "we should be taking off in another 15 min folks" which turned into 4 hours, pretty crazy."
Cons: "Flight was delayed, missed connection, chose to go to Minneapolis and was booked on a flight that I didn't have time to get to the terminal, so was rebooked a 3rd time, missed my shuttle, have no idea where my luggage is"
Cons: "First leg delayed on Tarmac for over an hour so I missed my connection. Then united rebooked me for the next day but gave me no voucher or money towards a hotel so I had to get one myself since it was all night in the Houston airport.mthem the rebooked flight had mechanical problems we had to change airplanes, and gates/terminals and were delayed another 2.5 hours. It was terrible."
Cons: "Plane was delayed due to fuel issue. Missed connecting flight and was put in economy when I paid for first class."
Cons: "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""
Pros: "Getting off the plane"
Cons: "Very delayed flight No updates for departure, empty desk until it was time to depart, for why we sat on the runway for so long, no update on landing time or that we were starting descent"
Pros: "The seats were comfortable. Staff was loud. But flight was okay. On time."
Pros: "On time"
Cons: "Very rude crew."
Pros: "Good service"
Cons: "Showed up at gate to get my seat and attendants seemed flusterred and unprepared. It seemed that they were having trouble finding a seat for me and I could hear them discussing options with other airlines to get to my final destination"
Cons: "Either ran out of or no snacks offered. Crew seemed a little impatient"
Cons: "Where do I start. Let's start with booking and the lack of knowledge, inability to listen and respond in an appropriate manner, and the fact that after I asked to speak to a manager due to the previous issues with the agent, and after being transferred all I needed was some understanding and support due to a family emergency and instead I get a short rude push back and then hung up on by the manager after I expressed my struggle and desperation for help. The lack of empathy and just the overall experience was beyond horrible, and if it wasn't for the desperate situation I was in I would have never used your services."
Cons: "I didn't like that on the way to Philly I could watch movies on my device, but on the way back I would have had to pay to use the seat-back system."
Pros: "On time bags made connection"
Pros: "Crew very friendly!"
Cons: "No entertainment (video screens ) on board flight."
Pros: "It was a light flight, so I could have my carry-on with me even though I was in group 5. The breakfast -- berry pecan French toast -- was surprisingly tasty and satisfying (if not very attractively presented)."
Cons: "Too bad I had to pay so much for the exit row seat. I'm tall and it's needed for standard comfort (as opposed to extra comfort). Oh well. Gotta squeeze those dollars out of the passengers every way they can."
Pros: "The boarding was very smooth."
Cons: "The passengers behind me had a baby on board that cried throughout the whole flight."
Pros: "Safe flight"
Cons: "Very old plane"
Pros: "Boarding was efficient and the crew was competent."
Cons: "United charges you extra for everything. Economy is uncomfortable."
Pros: "In Flight staff very nice"
Cons: "Delays delays"
Cons: "My first time flying through United and I am dissapointed my flight was delayed over 6 hours and we get no refund for that? Really United? Aren't you suppose to be a top airline for a reason. Never again"
Pros: "Friendly service, nice and comfortable."
Cons: "The seat cushions were in terrible condition!!!"
Pros: "Departures and arrivals were on time. Boarding was efficient. Baggage arrived in claim area quickly. No stress or hassle."
Pros: "Crew was attentive and efficient."
Cons: "Seats are very cramped for anyone above average height. Not enough space for carry on baggage when the plane is full."
Pros: "The flight staff were courteous."
Cons: "The seats were too tight I was squished to the window by big person next to me and the person front of me reclined to tighten up the space more. My seat could not recline"
Pros: "Nothing no transparency"
Cons: "Everything no compensation no assistance upon arriving to Houston four hours late for connection... Had to rent a car to get to San Antonio"
Cons: "Cross country flight, tiniest snack ever, $8 for any entertainment. Choose JetBlue if you get the choice"
Pros: "It was awesome fckin amazing"
Cons: "I paid for my luggage in advance and when I arrived at Philly airport it was not acknowledged"
Pros: "Returned flight from Phily was ok and on time"
Cons: "The first part of my flight was cancelled after the passengers were boarded. Then long lines to make changes. I had to booked with American Airlines to get to Phily"
Cons: "Every time I fly through San Franscisco, my United flight is cancelled, delayed or I get stranded! If you know a large number of your passengers are coming in on a flight from the east coast that was delayed for de-icing...wouldn't it be easier to just hold the flight, since it is the last flight of the night. United's customer service and care of passengers is horrible!"
Pros: "acceptable for the price"
Pros: "This was the best flight."
Cons: "I was asked to change my flight. I did so out of the goodness of my heart. I then went to check into my new flight and I was told I wouldn't probably be put on it. Although it was eventually corrected, it was unnecessary frustration."
Airlines flying from Philadelphia to Rio de Janeiro have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights