Find cheap flights from Phnom Penh to the United States
Good to know
|May||Best time to beat the crowds with an average 5% drop in price.|
|January||Most popular time to fly with an average 8% increase in price.|
Average price round-trip
|$1,062||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to the United States
- Looking for a cheap flight? 25% of our users found tickets from Phnom Penh to the United States for the following prices or less: to Los Angeles $346 one-way - $605 round-trip, to New York $392 one-way - $865 round-trip, to San Francisco $680 one-way - $883 round-trip
- High season is considered to be January, February and December. The cheapest month to fly to the United States is January.
- Morning departure is around 16% cheaper than an evening flight, on average*.
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Top 5 airlines serving Phnom Penh Pochentong to United States
Scores according to KAYAK customer reviews
Pros: "The great service and comfortable flight"
Pros: "The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew."
Cons: "The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting."
Cons: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Pros: "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
Cons: "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."
Pros: "Flight attendants were very friendly and professional. Made us feel very welcomed. Everything went smoothly from the beginning. From ticketing agents through the baggage claims. No problems locating our luggage. Everything was efficient. Will travel again with them when I go back."
Pros: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
Pros: "Clean and nice crew"
Cons: "Food choices and not as comfortable as I had hoped"
Cons: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."
Cons: "Horrible delayed and no food offer or available even to purchase!"
Pros: "I love it."
Pros: "Was very far but the crew was very helpful and attentive all the way here. We had an infant with us and the crew did everything to make him comfortable when he was fuzzy."
Pros: "The staff is friendly and helpful"
Cons: "There wasnt anything i didnt like for this flight"
Pros: "I am big person, and being able to cross my legs even in economy seats is a real relief. Good selection of Hollywood and Asian films was enjoyable. I liked that our flight data was always viewable in a variety of formats."
Cons: "the cabin temperature was a little hot. The staff tunred it down after i asked, but even then it was still a bit warm for me. People who are cold can put on blankets or jackets, but people who are hot can't remove clothing, so i think a lower standard temperature setting would be nice."
Pros: "The service and entertainment"
Cons: "Sitting down 12 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight"
Pros: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Cons: "The only problem was the long layover"
Pros: "the flight attendants were great and it flight was smooth."
Cons: "long flight"
Pros: "Outstanding customer service! We will fly Korean Air again!"
Cons: "They ran out of 2 of the 3 food choices after serving only half of the plane."
Pros: "Cabin crew was polite. Restrooms kept clean by the cabin crew"
Cons: "Seat was hard."
Pros: "I could never have survived that long a trip on a cramped US airline sitting in a center seat."
Cons: "I don't like their policy of closing all the blinds when it is daylight outside."
Pros: "Good more choices"
Cons: "Transit in Korea make shorter hour"
Pros: "I have flown many times with many airlines, and I must say that Korean Air is by far THE BEST. From staff to food to entertainment. They crew will go out of there way to do what they can to ensure you have a comfortable and good experience. I will DEFINITELY fly with them again. Kayak was very user friendly also."
Cons: "The flight was very lomg, but nothing could be done to remedy that."
Pros: "Light flight, extra space."
Cons: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
Pros: "The flight attendants are great and very helpful"
Pros: "Awesome trip"
Cons: "No complain. The crew did great service."
Pros: "Incheon airport was really nice for the layover. Korean Air staff are top notch."
Cons: "Cabin was a little warm the whole time. No individual air controls on this particular plane."
Pros: "A380 is great plane (this coming from a real Boeing enthusiast). Very Quiet! Coach had more leg room than I expected, especially for a non-US carrier. Good service and great inflight entertainment. The airline is not a US domestic carrier so flight staff might not understand every English word of a request but they try very hard. Most US carriers would not try as hard if I were speaking Korean! The whole world does not speak your language and remember that coach is coach for a reason $$$. Customs procedures are out of the control of carriers so comments about that."
Cons: "No individual control for air vent and it was a bit warm for me but most people were comfortable."
Pros: "Cabin crews are very kind."
Cons: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Pros: "Everything was perfect!"
Pros: "Good customer service"
Pros: "Acceptable legroom. Appreciated the cups of water and juice served regularly. Very good breakfast."
Cons: "Hostesses could have redistributed passengers to empty seats so everyone could have been more comfortable, especially for an overnight flight."
Pros: "Fast I like it this way.."
Cons: "Time keep changing is what I don't like."
Pros: "Staff great"
Cons: "Food selection"
Pros: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Cons: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."
Pros: "The stewardesses are very good and attentive."
Cons: "Not applicable"
Pros: "I really liked the prices of the tickets for this trip, I saved money over the regular price plane tickets; since I had 2 long layovers in Seoul at Inchoen Airport. I love this airport, it is clean, modern and offers so much amenities for FREE. The best for my second time LONG Lay over. My firtst time was at an airport in Alaska which I completely forgot since it was nearly 30 years ago. The flying experience was totally good from flying from BKK as it was also a good airport. I also liked the services, the crews were courteous and helpful."
Cons: "Flights were full and of course I had a seat in seat 32E next to a man who was ofviously either sick or had a bad allergy, he sneezed and sneezed 1/2 of the whole flight when he was awake and slept most of the time so it was difficult for me to get in and out to the rest room. Luckily the people in seats 32F & 32G were kind enough to let me in and out (I got out mostly while the lady in seat 32F was getting out of her seat.) Mostly the other experiences were good overall."
Pros: "The crew's professionalism and service. I wish Korean Air could provide training to the US based airlines! Well done!"
Cons: "The vegan meal was served twice during the flight. A bit more variety would have been nice. Qatar airways has a better variety of entertainment."
Pros: "The crew was very anxious or something, controlling for no reason."
Cons: "Next time"
Pros: "The food was good, and there were enough different types of entertainment that made the long flight easy to get through. The crew members are also really nice. I also love that they give you slippers and a toothbrushort and paste. I also like the lotion that is provided in the bathroom!"
Cons: "The seats are small."
Pros: "It may be my imagination, but I feel like the seats on this Korean Air Flight lean back more and have more leg room that flights I've been on in the past. Also the crew was so kind, even when dealing with tired, grumpy passengers."
Cons: "I'm a big person so the seats are not comfortable for sleeping during long flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Pros: "Generally, i liked the flight. We were granted our request for a change in seats when i found out that me and my husband were not seated side by side."
Cons: "The entertainment has limited choice of movies."
Pros: "Leg room was more than most economy; however, my seat would not lay down and it was miserable for 11 hr ride from Korea to Los Angeles, California."
Cons: "Seat would not lay down for 11 hours."
Pros: "The incheon airport efficiency, the food Inboard, the transit was food."
Cons: "No snacks like ice cream or snacks. Crew was not as sensitive and attractive to passengers."
Pros: "Bathriom cleanliness and the good work of the stewardesses"
Pros: "Friendly crew and the airport in Incheon. Though our layover took 15 hours, I was able to rest in their lounge on second floor and able to took a nice shower too. I will fly Korwan Air again. Only one thing, please improve the quality of food, other than than that it was excellent experience!"
Cons: "The food needs to be improved."
Pros: "Service was attentive, food was appetizing and it was a good experience overall."
Pros: "Good leg room in most seats Eco class, friendly service, on time, the three big domestic carriers should model themselves after Korean Airlines and some of the other Asian Biggs, best regards and safe travels ,World traveler,Dave"
Pros: "Crews sympathy’s"
Cons: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Pros: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Pros: "The service was excellent"
Pros: "The lunch and dinner menu was excellent"
Cons: "more bathrooms."
Pros: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."
Pros: "Not much turbulence"
Pros: "The friendliness of the staff, the food and overall the experience."
Cons: "That our bags weren't check in all the way to SEA"
Pros: "The food is good. The service is excellent, always smiling and attentive."
Cons: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Pros: "Crew was very friendly and good service."
Cons: "Crew could have asked the passengers whether they need snacks in between."
Pros: "Personal TV"
Pros: "The crew was very kind and helpful."
Cons: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Pros: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Cons: "Clean bathroom trash more often"
Pros: "Crew was very pleasant!"
Cons: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Pros: "The flight attendants are professional, attentive, efficient. One suggestion, they didn't know to offer a nauseous passenger ginger ale. I let them know to give her some and she was very grateful. Also too much food! It's so much better than any other airline but very abundant and I feel bad when I only eat a small portion of the items on each tray. Otherwise great crew, plane, boarding, etc."
Pros: "I always felt attended to, great customer service, clean and best bang for your buck"
Pros: "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."
Pros: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Pros: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Pros: "Great food!!"
Pros: "What did I like??? Um, EVERYTHING! First off I got a great price under $850 round trip to NRT from LAX was a steal! They let you check two large suit cases plus a carry on and a personal item. That all FREE!!! I travel pretty light but it was great to know they don't Nickle and dime you for bags or anything else for that matter. Staff looks amazing and treats you first class even when your in economy. They are so polite and really genuinely want to give you a above and beyond experience. And they over achieve at it! They meals are great and very satisfying. The planes are big and roomy even in economy seats. On our return flight we had a brand new plane which had a sleek touch screen monitor and controller. There mad tons of media available (articles, language games, games, movies, tv shows and more) with USB ports to charge devices on each seat. Plus 10inch personal monitors. Earbuds were included free of charge, aswell as socks toothbrush and tooth paste. They have is two big meals on our direct flight (awesome that they have direct flights). Plus, they offered free snacks too and gave us a full can of soda vs. a small cup. They come through several times offering coffee, tea, water and snacks. All free of charge. This was my first time flying Singapore Airlines and I loved it!!! I wish Everyone was this amazing! Norwegian Airlines was the opposite as far as charging for everything! Had to pay each stop for any luggage ($100 per checked bag). No meals free or charge. They wanted money for everything! And yea a skimpy sandwich was $9.00 :(."
Pros: "Great food and fantastic service"
Cons: "Needs more legroom"
Pros: "loved the hot towels and the entertainment provided"
Pros: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Cons: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Pros: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Pros: "Crew and staff were great and accommodating."
Pros: "The movies"
Cons: "I had no space in my seat for 10 hours The internet I purchased was a scam that last for 15 mins It took forever to deplane The food was horrible"
Pros: "The entertainment selection was decent."
Cons: "The crew left a lot to be desired. Very disappointed as when I flew last year, the crew was superb. I'm not a demanding flyer. I really hesitate to even call a flight attendant whenever I fly, so I'm not high maintenance. Incident 1: The flight from DPS to Singapore the flight attendant scoffed when I asked for socks saying that economy passenger don't receive socks on this flight. I didn't appreciate the suggestion that my class wasn't worthy of meeting my request. Her response felt condescending. Her continued interaction with me consistently felt short and mildly irritated with me. I didn't understand why. Honestly, I won't fly Singapore again because of this. Flights are not cheap for me. I spend the extra few hundred dollars because of great reviews and a superior experience last year. I will not be spoken to in a condescending way. On the second leg of my travel from Singapore to LAX the flight attendant once again said that I will not be given socks? Why, thought? I'm traveling for over 30 hours. Have things changed? Second, I asked for a second ice-cream. She handed me the ice-cream then took it out my hand and told me she would have to come back to me. The galley that was suppose to have food didn't seem to have anything. Was I missing something. Be fail on many level."
Pros: "The flight was an hour shorter than i expected. The staff was around and attentive. I felt like i won the lottery with flights"
Cons: "Not one complaint"
Pros: "The crew was amazing!!"
Cons: "This trip was not quite as excellent as my flights on Singapore Airlines usually are; however, I cannot say for sure there was much that airline staff could have done to change this. A great deal of turbulence earlier in the flight made it difficult to enjoy the food. Also, there was a sewage-like smell that wafted through the air periodically - this could have been a child in the surrounding seats, though. Both of these issues seem difficult for the airline staff to address, however, unless the smell actually came from a problem with the ventilation system. The staff was exceptionally helpful and good-natured, though, which made the biggest difference. Thank you so much."
Pros: "I would definitely fly with Singapore again. Their staff is super attentive, they have lots of options for in-flight entertainment and things generally went smoothly. I didn't sign up for a special allergy meal ahead of time but they were able to accommodate me anyways."
Cons: "The food was overcooked, mushy and tasted old. The seats were small and didn't recline very much. I think these things are kind of normal now on most airlines."
Pros: "every thing was ex best flight I have ever went on. I would rec your services to anyone."
Pros: "The crew was attentive, hard working and pleasant."
Cons: "Like most airlinesuccessful the space was cramped."
Pros: "Crew was friendly"
Pros: "I loved the entertainment, the kind staff, and the extras they gave out to try to make us as comfortable as possible."
Cons: "My boyfriend is very tall, 6'6. On the flights to and from, even though he was on he aisle side seat, it was very difficult for him to have enough room for his legs, thus making my space that much less. In the future, I think we would benefit from booking either the seat behind us for him that had more leg room, or the seats in front of us that were the first seats of all rows."
Pros: "Flight was pleasant, boarding was a tiny bit disorganized. They didn't use the groups for economy, perhaps because there was so many of us."
Pros: "No baggage charge for surfboards"
Pros: "Very pleasant, staff was always smiling and eager to help."
Pros: "Punctual, attention to detail. Top notch service."
Cons: "Fed us too much and quick. Causing half of the food on my tray go to waste."
Pros: "Smooth flight, good quality entertainment"
Cons: "My flight to Narita was fabulous, so I was surprised to find the return flight home filled with a condescending crew, terrible food, and a broken entertainment system. We had requested a Muslim meal on the previous flight, but the food was so spicy and smelly that we chose to go with the normal faire on the way back. I changed it on the website when I checked in online but when we arrived at the airport we were informed that the meal was still set as a muslim meal. The representative at the baggage counter called the plane and made sure that it was changed back to a normal meal. However, when it was dinner time we were presented with muslim meals. When we spoke to the head airhost to request a normal meal he said that they only carried a specific number and an leftover meals were for the crew only and that we had to eat the muslim meals or have sandwiches. We requested the sandwiches - the muslim meal was too spicy and had made us sick before. The "sandwiches" were pretty much two slabs of dry bread with some mayo slapped on. Disgusting and dry. I wish they could have made an exception for us or provided us with something edible. It was a long flight and we were starving by the time breakfast rolled around. The crew was condescending and cold. My entertainment system lacked functionality; some of the buttons on my remote were broken."
Pros: "First time to travel with Singapore Airlines and we were impressed with the overall service for economy class. Food was good, entertainment package offered multiple options. Flight attendants very helpful."
Pros: "The food and drinks were great on our flight there. Leg room was the same (cramped). However, on the flight back, the food was pretty bad and for some reason the service was also bad. After requesting a drink I got on the way to Tokyo, I was told that they would make it and come back. No one came back with the drink. The second time they came around with orange juice. I asked just for water since I was over the drink. They said they would get it and never came back. I had to use the call button and ask again for water."
Cons: "tiny seats with no leg room at all, especially when the seat in front of me wasn't upright, in which case I couldn't even use my tray table because it was practically right up against me."
Pros: "Everything you expect to go smoothly, did. The attendants are friendly and helpful. They do the best they can to make you comfortable in economy. So many movies to choose from, helps the trip go by quicker."
Cons: "Food was pretty bad. It might be because I took 8 Singapore flights in two weeks, but next time I will definitely bring my own food. Minus the ice cream, of course. Haagen Dasz is welcome any time :)"
Pros: "The service, as always, is excellent on Singapore Airlines. The cabin crew could not be more attentive to passenger needs!"
Cons: "This flight was an Airbus and it is certainly much smaller and more cramped than a Boeing 777. I am only five feet twou inches and trim, but even for me the discomfort factor was very high. That is not the fault of the crew, of course!"
Cons: "Preferential treatment by crew, some passengers favored over others, loud conversations between crew and passengers."
Pros: "Nice airlines."
Cons: "All airlines are probably the same, but economy seating is too tight if you're not a small person."
Pros: "Positive attitude of crew."
Cons: "Not enough fluids served."
Pros: "I enjoyed the food. I enjoyed the seats they were comfortable and had good leg room. I enjoyed the recent entertainment that was available."
Cons: "I put that I was allergic to sea food but the salads all came with seafood."
Pros: "Great friendly crew an staff. Comfy seats without packing you in."
Cons: "I wish EVA would tell people, especially overweight prople, to respect the space of thier neighbors and not recline thier bodies using part of thier neighbors space."
Pros: "Flight attendants were very attentive and came around often with snacks and refreshments."
Cons: "Entertainment was a little lacking."
Cons: "movies are limited. Inbound and outbound flights have the same selections. So too little choices"
Cons: "Do you train your stewardesses not to smile? I had a series of brusk interactions. Not that it mattered too much, but it was a bit odd."
Cons: "I always say it's better to be too cold then too hot. Cold you can do something about. Put on a blanket or something. Hot your are screwed."
Cons: "我建議你們把所有用餐板中間的hinge tightened, 我回程坐在68D走廊位。當空姐把一杯柳橙汁端給我放在餐板上時，這杯果汁就因hinge鬆弛造成餐板傾斜而滑落。一杯果汁把我白色褲子全染黃。之後空姐有道歉並且拿一套貴賓艙的睡衣褲給我換。這件事不是空姐的錯,我没有責怪她，只想建議你們細察全艙所有的餐板。避免以後的旅客有同樣的意外發生。謝謝長榮航空給我有舒適的旅程！"
Pros: "Comfortable seats & clean washrooms at all times with toothbrush & paste"
Cons: "Food and entertainment selection"
Pros: "food and entertainment was great"
Cons: "someone puked Dx"
Pros: "The service on line was excellent.! The staff was friendly and accommodating. The pilot was informative. I would definitely fly EVAAIR with my family again."
Cons: "The staff speaks English very well, but they think they have to speak really loud for the customer to understand them. That is not the case everyone understands and just because someone speaks louder it doesn't make a difference if they did not understand. Please let your staff know they can speak in a normal tone, we understood every single person on our trip. Also too many interruptions overhead. People were trying to sleep."
Cons: "It is not good service because they didn't have fast the declaration later"
Pros: "same as above"
Pros: "I would take EVA air again!"
Pros: "good flight crew fully reclining seats lots of movie choices free wine"
Cons: "arm rests didn't fold up"
Cons: "Staff are rude doesnt know the words please, excuse and thank you. I will not recommend this airlines to my family and friends."
Pros: "The entertainment and the lovely flight attendants."
Cons: "Very stingy with the soft drinks. It's a small cup already why fill it all the way with ice and half way with soda?"
Pros: "The same as what we experienced from Manila to Taipei."
Cons: "The flight was cancelled. Eva did not send an additional plane. They excepts hundreds of people to go on standby waitlists for their one flight a day option to Taipei. All of which were full flights. They did not provide food vouchers or hotel vouchers. We were told to leave the airport and come back tomorrow with no solution. We had to rush the office and force them to get us on on other airlines to finally get home. If that didn't happen we would have been stuck in the airport for 5 days."
Pros: "Smooth flight with little turbulence."
Pros: "Great service. Great team!"
Pros: "Personal space was better than on any American airline"
Cons: "Food - woof! It looked like broccoli but the flavor and texture were not 'food.'"
Pros: "The plane feels new and nice, crew was happy and nice. The spaghetti was surprisingly good."
Cons: "Sat in the front row by the emergency doors. One would think the more legroom was better but the tray table comes out of the armrest, which means the armrest can't be lifted. Also the tv sits very low and you end up looking down at it instead of straight ahead. If, like me, you like to be near a window or at least be able to sneak a peek out of someone else's this spot isn't good. There isn't a convenient window anywhere near."
Cons: "My son & I traveled together on a trip from Manila to USA in Taipei. We had a 3 hour transit time, and waited by the gate of the flight from Taipei to USA. To exercise, I left the gate and walked around the terminal. Coming back to the gate, I could not enter because the ground stewardess blocked the entrance to the gate. I had to wait for 30 minutes until I finally was able to sneak thru the rope barrier that was placed there after the stewardess left. Then when I was confronted again, I explained my situation and this time she let me through to join my son, who was at the gate all this time."
Pros: "Large selection of free movies"
Cons: "Kids should be provided with kids meals and served ahead of other passengers if possible. More choices of food would be better."
Pros: "The seating space was better than other airlines."
Cons: "I did not like their flight timing as it made us lose our day in arrivle and if they leave 5 hours sooner. It would have made a big difference. The food was mostly pork. I don't k ow of any other airline worldwide serive pork in their flight like this airlines. The food was unhealthily and discussing. The movie options was very limited too. Not sure how they were rated as one of the 10 top airlines."
Pros: "What caught my attention when we arrive at Taiwan Airport everything was extremely exceptionally clean and organize the bathroom you can practically sit on the floor in there that how clean it was."
Cons: "The long stand by time"
Pros: "Departed and arrived on time!"
Pros: "Nice crew"
Cons: "Seats small good vegetarian food not real great"
Pros: "Wonderful crew, excellent entertainment system, seats reasonably comfortable for economy class, food OK, a toilet I could actually stand up in. I had a tight connection in LAX, so they arranged for an "Express Connection" pass that was helpful. A EVA rep was waiting at the gate with a placard with my name on it to give me this pass. Nice touch."
Cons: "Nothing. Great flight."
Pros: "Elite class is bigger space than usual flight Selection and choices of menu and drinks. Slippers extra tooth brush is nice touch."
Cons: "Ac was bit too warm. Not enough drink serves in between hours."
Pros: "Clean bathrooms. The bathrooms also had supply's to freshen up which was great, state side airlines miss out on this amenity."
Cons: "Uncomfortable seats."
Pros: "The entire crew was professional and organized and kind"
Cons: "When I asked for my water bottle to get filled for the rest of the flight, I only got it halfway filled. We could have more variety of movies to watch in English"
Pros: "I like everything good service , and want to apply mileage to EVA Air.thank you."
Cons: "Flight always delayed, but it s not a problem."
Pros: "The service that the crew provided was excellent. They were friendly and professional. The fight attendants were nonstop helping the passengers throughout the whole fight. My flight was on time and there was no delays. 10+ rating, I will fly EVA again soon. I'm already plaining my trip back to Asia in three months and I will be using EVA AIR. And yes, I will tell a friend to fly EVA AIR. FRED from California."
Cons: "Just the passengers boarding the plane crewed the main gate."
Pros: "The staff made the whole flight quite pleasant"
Cons: "Very clean toilets. Nothing I don't like."
Pros: "everything was great , customer service is excellent short transfer between flights very nice coming from asia"
Cons: "nothing to complain about every part of my flight from start to finish was great"
Pros: "Flight crew was excellent."
Cons: "The food was awful. Not enough liquids were offered. I would definitely bring my own water. Entertainment options were limited for English language speakers."
Pros: "The staff was very nice and the schedule was pretty on point!"
Cons: "Too many overhead announcements!"
Pros: "Food was not good, seats were cramped. Not very good service."
Pros: "The service was better and the attendants were more friendly."
Pros: "I flew economy and it has everything you need for a flight to Asia. Other carries I used during my trip had small rows but these had enough space for American size. Food was good, service was good, can't ask for much more given what you pay."
Cons: "I flew LAX->Taipei->Singapore round trip. On the leg both ways from Singapore to Taiwan the screen had a USB port which was awesome but for the long pacific flight there was none. You should definetly upgrade those because charging devices is a HUGe plus"
Cons: "After nearly having a panick attack, because of not having ticket to next flight either. Did get ticket and was delayed alittle."
Cons: "after 24 hours waiting on ticket, because of weather delaying flight. was on standby and did not know until last minute about having a ticket. Horrible"
Pros: "Our first time with EVA AIR and we would gladly use them again. Very friendly staff - way above average. Entertainment option was very good which is useful in long flights. Excellent on-time performance. Transit process in Asia airports is very well managed - very efficiency and passenger friendly."
Cons: "Opportunity is that seats are worn-out making it not very comfortable. Leg room in economy fair for shorter people (less than 6 feet) but for taller people it becomes uncomfortable in the longer flights."
Pros: "Very accommodating, especially regarding wheelchair services for my mother. Overall, it was a comfortable ride for a long trip."
Pros: "Very accommodating, especially regarding wheelchair services for my mother. Overall, it was a comfortable ride for a long trip."
Cons: "The food was terrible. I've flown on a lot of US-Asia carriers, and the options and quality of the meals on Eva are pretty sad. There are only ever two options for main courses; an Asian and Western one. One meal I had the fish was very tough, practically fossilized. The overall taste and look for all the meals were of substandard budget frozen meals you'd get at a 7-11. The side dishes are perfunctory, mostly inedible (usually some "charcuterie" of cheap, over-salted meat/fish on an afterthought of a salad, plus some weird gelatin mold with corn or whatever random cheap ingredient). The special order meals I had for my young children were pretty acceptable."
Cons: "Why if I order my ticket two months in advance I cannot get a seat assignment?"
Pros: "Had a whole row to myself"
Cons: "Food wasn’t great"
Cons: "스튜어디스 분이 애들이 우니까 귀찬은 표정을 지으셧고, 애들 밥도 배식때 빼먹고, 애가 화장실 가려고 기다리는데 배식 차를 비켜주지 않아서 되게 오래 기다렸고, 결국 다른 엄마가 비켜 달라고 해서 비켜주고, 비행기 착륙전에 애기 우니까 따든다고 사탕을 갖구와서 안 먹겟 다는데 억지로 입안에 넣어 줬다."
Pros: "Stewardesses were great!"
Cons: "Turbulence was horrible and couldn’t understand the captain’s English very well."
Pros: "More leg room than any airline I have flown in economy. Nice staff."
Cons: "Delay, delay, delay from boarding, taking off to baggage arrival. Staff wasn't too attentive to passengers considering all the delay for example, giving ample snack for the late dinner. The dinner was terrible, options were horrid for non Koreans. The chicken was pink w old texture. Quality of food was immensely poor for Asiana. The staff on our row weren't pleasant and consistently didn't serve water or any liquids during this long flight."
Pros: "I like how I asked for an aisle seat and it was given to me without hesitation."
Cons: "No complaints."
Cons: "I could not make the flight. Medical problems."
Pros: "Excellent. more leg room, and very friendly staff. I loved it."
Pros: "A380 service, well staffed. Comfortable lay flat seats in 1-2-1 upper deck configuration. Food was good and crew was very accomafstig on service timing. They went out of their way to meet customer desires to sleep first eat later!"
Cons: "English Movies consisted of only latest first run. No selection of Chinese language films (big china transit clientele) hardly any TV shows to browse from other than Korean"
Pros: "We really enjoyed the size and comfort of the Airbus 380. Very quiet and powerful as we crossed the Pacific Ocean. The crew were very helpful and always friendly throughout the entire 11 hours back home."
Pros: "The flight attendants are very quick in attending our needs. The airplane is spacious and clean."
Pros: "Food, stewardess service, comfort inside the plane, screen entertainment and the ticket price."
Cons: "Long lay over waiting at Incheon, South Korea going to the USA"
Pros: "I am on the plus size and I always have a hard time choosing an airline that would be comfortable for my size. Its was my first time to fly with Asiana and I was so impressed with how generous their seat space is."
Cons: "Food is not the great"
Pros: "Service was as expected."
Cons: "There was a baby in my section crying for 10 hours and nothing at the parents or crew could do would make him stop crying. I couldn't sleep"
Pros: "Everything was fantastic. Thank you!"
Pros: "Great food - really yummy - and a really easy, reasonably comfortable flight."
Cons: "The headphones only transmitted the sound through one ear."
Pros: "Good selection of in-flight movies. Liked the TV screens in the back of the seat in front of each passenger. Departure and arrival on time with no delays."
Cons: "Excessive announcements in both Korean and English. Seats VERY uncomfortable. Flight attendants made everyone put down their window shades and did not give the option for people to make up their own minds. In flight meals, while hot and included in the ticket price, were not the greatest."
Pros: "i liked the fact that we flew on an A-380. smooth embarkation and debarkation, plenty of leg room, excellent in-flight service and meals. the slippers and the toothbrush are nice extras that were highly appreciated."
Cons: "in-flight entertainment could use some improvement on variety, both on music and movie selections."
Cons: "1. The stewards were not friendly, especially she kept on forgetting to give me food since I was unfortunately sitting by the window next to 2 big men in the middle and aisle seats. 2. In LA while getting my luggages from the caroussel, I asked the porters 3 times to help me lift, but they ignored me and just attended to the ones with wheelchairs. Even if I'm not in a wheelchair, I am a seniour, and there are aches already in my body here and there. So that day, my back was aching til the following day. Lesson learned, other airlines are much much better than Asiana when it comes to treatment given to seniours. My first time to try, maybe the last."
Pros: "Roomy seats and comfortable. Nice staff. We definitely recommend to our friends to fly with this airline."
Pros: "Food is good. Movies are good"
Cons: "It's a 2 decker plane and full. 2 of the bathrooms are not working. Flight stewardess on flight not so attentive. Inside of plane is hot."
Pros: "The flight attendants were very nice and spoke beautiful English, wonderful food/drinks, and the seats were comfortable with plenty of room. Both flights had a smooth take off and landing. Great experience all around!"
Pros: "Clean bathroom, well maintain during flight unlike some airlines 5 stars for that"
Cons: "Chicken was grilled marked than steam result tuff rubbery. Hostess refused to exchange it with beef saying thete eas no more on the spot, not even asking others waitresses from different raw, while later on when everyone wad sleeping I went to asked for water and there you go. She ead eating the beef from economic class and a dish from first class. I always thought that customers are valuable because we pay their salaries?! Very desapointed from this hotess from the Philli. Who during the who flight treat me like dirt, maybe she hates Americain? Also most of movies are children oriented only a few for mature minds and they are over a year old. First time on Asiana and last time even been a star alliance member what a disappointment!"
Pros: "Crew members were helpful and nice."
Cons: "1.Flight Network said that the transaction was in US dollars. Therefore there shouldn't have been a currency exchange fee from my US bank. However, Flight Network charged Canadian dollars, so my US bank charged me a 3% exchange fee and the Canadian bank charged me another $8 fee resulting in a combined $32 extra to the price.of my ticket. Flight Network was not honest about the currency of the transaction. Kayak should require that Flight Network and any other vendors be honest about the currency of the transaction. 2. The extra 5 hours of layover at Incheon Airport was a total drag. It caused me to miss my connecting flight from LAX to Mexico City, so by the time I got into Mexico City there were no more buses running to Queretaro. I had to book a room in Mexico City at an additional expense and pay for taxi fare that I would not have needed if Asiana Airlines hadn't added 5 extra hours of layover to my trip."
Pros: "Clean and crew were excellent and responsive. Good communication and good choices of food. Economy seat seems to be wider and more comfortable than Air China which I flew last April. Also Incheon Airport WiFi was easy to connect compare to China airports."
Cons: "My entertainment remote was broken already!"
Pros: "good experience"
Pros: "Overall, the long flights between the US and Korea were quite comfortable, the food was decent, and the crew was efficient."
Cons: "The connecting flights, from Korea to Vietnam were not as comfortable (understandably as it was a smaller plane), and the food was close to inedible on the shorter flights. I'm not sure why the quality of good goes down so much on the shorter flights."
Pros: "good entertainment system"
Cons: "It sounds like a small thing, but, seats were much too hard. which made long flight torture. cabin temp was sweltering hot."
Pros: "The food was excellent when the steward decides to serve you."
Cons: "4 of 4 flights were all delayed and the in flight entertainment is very limited."
Pros: "It was one of those weeks with delayed flights due to regional inclement weather. I felt they handled the situation really well. The airline managed to give my child and me seats next to each other after helping me rearrange my flight schedule. We were in an A380. It was a packed flight. The crew was efficient, attentive, and calm. Asiana Airline strives to be a service-oriented airline, and it was demonstrated on this flight."
Cons: "Communication is not always clear especially in-flight communication, more likely a language barrier that can be improved. Wondering if a ticker board would be helpful."
Pros: "Same thing, coz I was assigned to10f."
Cons: "Terrible customer service"
Pros: "Excellent staff."
Cons: "There was a Korean child who cried almost the whole time we didn't get to rest or sleep well. I wished there was something they did about it."
Pros: "Food are okay. .."
Cons: "Confusing during boarding.."
Pros: "The crew was very attentive! The food was good as well."
Cons: "The crew aggressively woke you up during meals time to pull your seat up and pull your tray. A lighter approach would be nice."
Pros: "Customer service, value. Overall I rated my flights excellent, though components were rated good. My excellent rating is the result of comparison to other airlines."
Cons: "Length of my flights - not within the ability of Asiana to improve"
Pros: "Entertainment was fine. Seats were comfortable enough to sleep A lot of toilets so waiting was minimal"
Cons: "Having to check the musical instrument. Hard to understand announcements Food was so so. The entertainment as exactly the sam as the 1st flight"
Pros: "love flyinf the A380...Asiana offers an excellent flight experience"
Pros: "The in flt service was excellent. Ticket counter agents were also excellent. The aircraft, A 380-800 was super!! So much room even in economy!"
Pros: "Everything else was good."
Cons: "The horrible delays!"
Pros: "Great service, good food, free (2) bag check-in policy, free movies( I saw 4 movies back to back - recent releases too)."
Cons: "Bags took forever to retrieve at baggage claim ( prob not their problem - may be a local airport worker prob? Plane seemed a little dated."
Pros: "The attendants were great! They went above and beyond their duties."
Cons: "The food was okay."
Pros: "Me and my family has been flying with Asiana Airlines whenever we go home for vacation to the Philippines. We had also some relatives that came with us at one time because we told them about how good Asiana services is. It was excellent so to say, however, on this last trip with my family, total of eight passengers including 2 kids - 6 of us travelled on the 18th of December came back on the 13th of January, 2 travelled on the 25th of Dec. came back on the 14th of Jan., we were disappointed that the service/s is not that great anymore."
Cons: "Our flight from Seoul to Los Angeles was terrible. The flight was delayed for more than 2 hours. On top of that, the plane was not properly cleaned as there were some trash in the pockets behind the chairs in front of you and you can tell that the floor were not properly cleaned as there were pieces of paper. Also, the bathroom/s were not properly cleaned. More so the food were not that great anymore, The beef was hard and the chicken was cold. I always pay particular attention to these things for the main reason that my family/relatives has been flying with Asiana and with deteriorating services I think the company should look into the above so customers will continue to fly with Asiana and keep them, if they value their customers."
Pros: "Food was good Seats were bad old plane"
Pros: "I'm a very picky traveler with high expectations. Asiana met most of my expectations for an economy flight. I rarely give out Excellent ratings. But the flight crew was extra friendly with plenty of smiles."
Cons: "Only the rude passengers themselves which Asiana really has no control over."
Pros: "I appreciated how from the ground crew to the air crew, Asiana staff have been very helpful and courteous. Especially the ground crew in Manila Airport. Food was awesome however I hope for bigger portions on snacks. But customer service really was great."
Cons: "My flight got delayed. But I have along layover so it's okay."
Cons: "On the flight from LA to Seoul, NOBODY from UNITED or Asiana communicated that we had to re-check in and get new boarding passes, despite being given ALL of our boarding passes when we checked in with UNITED in Austin. When we got in line to board in LA we were told to get new boarding passes; however we were informed that because we had not checked in with Asiana 70 minutes prior to the flight our seats had been cancelled and given to other passengers. What was most alarming was that we were in LA sitting at the boarding gate for 3.5 hours and not one announcement was ever made about rechecking boarding passes or documents. Additionally, I went through all of the information from UNITED and there was nothing in there either. The only information that was provide was to go to a different departure terminal in LA. This caused us incredible stress as I was traveling with my children and did not want to be seated in separate seats for a 13.5 hour flight. It took the gate attendant 40 minutes to get us re-booked and find us three seats together. During this time he failed to communicate or give us any reassurance. Considering I had reserved seats since September I was extremely disappointed with Asiana. As a result, it is doubtful I will ever fly with Asian ever again and will warn every traveler I know to avoid them. In my opinion they have the worst customer service!! I say this with great conviction as I travel internationally for my work to over 15 countries every year."
Pros: "Service and food is always great!"
Cons: "3 out of my 4 flights through China Air were delayed. This was strike 3. You know its not easy having to rearrange a pick up ride ever time your flight is delayed 2 HOURS. Once, twice, fine. But three times?! Ridiculous."
Cons: "Food was not as good as I would expect from China Air and they ran out of eggs for breakfast."
Cons: "They told me that when i get back to manila that’s the time they will deal with my luggage problem"
Cons: "I had preselected a window seat, but somehow I was “bumped” out of this preselected window seat to a middle seat. I informed this detail to the Air China rep at check in but she would not listen nor care about it. I tried explaining several times, but basically got nowhere. Thanks for listening"
Pros: "The plane was late coming in but the staff only detained us 30 minutes which we made up flying to Sfo"
Cons: "Rather cramped quarters for such a long flight."
Pros: "Recent movies were available. Enjoyed the personal screen with games and options to keep entertained."
Cons: "Originally, I had 2 flights scheduled from Myanmar to SF. One connecting flight from Yangon to Taipei, then from Taipei to San Francisco with a 7 hour lay over in between. Not too bad. 3 weeks before my vacation to Myanmar, China airlines moved my return connecting flight from Yangon to Taipei a day early, which meant I would need to cancel hotel reservations in Yangon and would be stranded in Taipei overnight. I called China Airlines and the only option was to move my 2nd flight a day early. No apologies or reason why my connecting flight was changed a day earlier."
Pros: "I had a seat in Premium Economy and the seats were very comfortable. The chair had the option to extend into a foot rest and had wider arm space than standard economy seats do."
Cons: "Boarding was a little delayed and hectic (seemed disorganized). The flight was quite crowded/full so this was likely a factor. Also, I was served a dish with ham (which I don't eat) even after asking for the contents & there being no mentioning of ham being in the dish. The crew was very apologetic and kind enough to offer any other dish option they had available."
Pros: "Crew are very nice and accommodating and professionals."
Pros: "They let me sleep."
Cons: "I liked everything."
Cons: "fter serving a meal, it was 7 hours later we received any beverages. the cabin air was very dehydrating and everyone started coughing because we had been given no water. this is how people get sick and spread diseases. the plane definitely needed to consider hydration. and when they finally served us the meal, they didnt offer water rather coffee or tea and i had to ask for water and juice. the cabin temperature also fluctuated from hot to cold."
Pros: "Music celection is awesome"
Pros: "Staff is friendly and accommodating"
Cons: "The cleanliness of the plane"
Pros: "Plane and entertainment. The "family couch"."
Cons: "The flight attendants. With the exception of a couple they were very impersonal, and cold. Rushing through services, basically throwing food at you. They would get you what you needed, but always seemed to be a hassle. If it wasn't for the nice new plane and couch option I wouldn't consider flying them again. I was expextinf much better service from an Asian carrier."
Pros: "Boarding was disorganized"
Pros: "- Onboard entertainment - Meals were reflective of Taiwanese meals - the minced pork rice was yummy! - Crew was attentive and came by often to address any needs"
Cons: "- Little leg room in Economy class - Air conditioning could not be adjusted (but helped with ventilation)"
Pros: "turbulence not bad."
Cons: "Lady passenger arguing for 20minutes with 3 fight attendants about her luggage not being near her seat, because bins were full. she should have been kicked off plane. i kept getting bumped on right shoulder every 8 minutes by people walking up or down aisle. so, no sleep."
Pros: "Clean plane."
Cons: "The dinner upset my stomach, leading me to get sick once I got home."
Pros: "Quiet cabin - no crying babies or toddlers"
Cons: "Food was terrible; will choose different airline in future for long haul trips"
Pros: "Crew, cleanliness if the aircraft. Pillows and blankets plentiful. Did not overbook the flight. On time"
Cons: "Food awful"
Pros: "Crew worked diligently."
Cons: "Couldn't check in online. Was within the 24 hours check in time."
Pros: "China Airlines has decent food menu and on-board entertainment. Overall a good flight experience."
Cons: "I just hated the frequent delays."
Cons: "Flight was cancelled, no notice, made us go off site to explore other options, no solution, booked another airline"
Pros: "Seats were quiet comfy, great movie selection on a personal touch screen tv, delicious meals and drinks."
Cons: "Not enough toilet rooms for the amount of the passengers it caries"
Pros: "- Extremely helpful flight crew attentive to your needs - Pretty good food options and tasty too. - A great selection of current movies and TV shows from around the world will help pass the time"
Cons: "- Terribly cramped seating in economy class (you get what you pay for)"
Pros: "food and crew members were great."
Pros: "direct fight"
Cons: "rude passenger who refused to put down his arm rest in between us. the food was really bad. our seats got switch after airport check in."
Pros: "It was good. I would flight China airlines in the future."
Cons: "Was told I had a window seat but actually had a center seat in the center section"
Pros: "Amazing. Cant wait to go back on this 777 airplane!"
Cons: "The meal I had requested for my family and I was not available. Very disappointed."
Pros: "Long delay."
Pros: "See Above"
Cons: "See Above"
Pros: "Crew ! Very quick and accomodating"
Cons: "Oh the veggies in the noodles was kinda overcooked but the noodles is delecious"
Pros: "Attentive staff, good selection of entertainment"
Cons: "Disorganized boarding, very cramped seating"
Pros: "I liked the blankets, food and movie selections."
Cons: "The cabin crew seemed to give full cans of beverage to the Chinese and people from Taiwan, but only graced westerners with a cup."
Pros: "Lovely staff!"
Cons: "Was freezing at times, AC was too high, but otherwise great!"
Pros: "Crews were nice ."
Cons: "Not serving enough water during freight."
Cons: "not enough toilets for a full flight - I had to wait a long time each time I had to go. The food was good, however, I didn't feel like I got a full meal. I ordered gluten free and did not get a substitute for bread in the evening or morning meal and didn't even get yogurt in the morning. I was glad I brought some bars with me just in case."
Pros: "The upgrade to business class"
Cons: "The waiting time for transfer"
Pros: "Great service and fantastic infotainment.."
Cons: "The strange touring of the boarding gate access .. Terrible AT THE luggage UPON arrival No assistance from China Airlines.. For their customers.."
Pros: "Friendly crew, flight attendant remembers that I'm English speaking though I look Asian!!"
Cons: "Food could have been a bit better as far as more flavors."
Pros: "I got a chair with reclining foot rest. Yay!"
Pros: "Services were excellent from stewards to customer service rep on the phone."
Cons: "Felt kind a cramp. I guess this is normal for econo flight"
Pros: "Long slow lines at check in was very frustrating. Attendant pulled us out of line to bring us to kiosk but kiosk could not help us and we had to go back to the end of the now longer line."
Pros: "Staff is young and cute. Everything else, they need tto learn."
Cons: "Seating was horrible, my assigned seat, reserved two months before was given to some one else. And I got the shitties seat for this long flight which did not reclyned. imagin sitting there for a 10 hours plus flight. Food service and quality was horrible. The staff walks around never even offered water, not to talk about refillls with food. Connecting flight times were not adequate, Realising that I paid extra money to the ticketing site for the change of fligjts. Just bad first time experiece. I will never fly this airline again."
Pros: "The size of overhead compartment for carry-on luggage"
Cons: "The flight was so full that even with 24-hr advance boarding I wasn't able to get an aisle seat."
Pros: "The new 777 planes are comfortable. Even the crew seems happier and more cheerful."
Cons: "Boarding was delayed. This is typical at Taoyuan, but they go out of their way to not report it."
Pros: "Cabin crew are nice."
Cons: "The flight boarded late and someone had put some large suitcases in the overhead bins at the back - we were the first ones there and the bins were almost full. This caused havoc for later boarders. Only one guy unloads the plane in S.F. so it always takes at least an hour. After 24 hours of traveling by Bus and planes this is the last thing I want to spend my time doing."
Pros: "Business class was comfortable and the attendants took good care of us"
Cons: "Too expensive to upgrade - I upgraded because the flight from SF to Taipei was horrible - the leg room was an issues since i had a blood clot in my leg a while back - I needed more room so on the way back I upgraded"