I did nit like anything...
I hate kayak..
Excellent service with comfort
All was great
Transfer desk in Istanbul is terrible. Poor customer service. It took 6 hours to get transferred from the airport to the hotel.
There was a female attendant who as soon as I got to my seat asked me to stop blocking the aisle. I found this very annoying because I'd only just stopped at my seat. I found her manner disrespectful.
The entertainment system was nice, the drinks were good, and the food was OK in Economy Class
The cabin crew was not very outgoing and not proactive in any way when it came to helping customers. The overall 777 plane was OK. I would have liked to see if the A380 was nicer. The entertainment screens were lower resolution with a good, but not great selection of content.
The food the service and the flight
After we landed, me and my wife had to wait for 2 hours to get our luggage. Once we arrived home and started unpacking, we realized that the one of the suitecases must have been opened, as we found one piece of a pair of shoes that does not belong to us, one of the plastic bags in our suitecase was torn, my wife’s makeup was thrown apart in the suitcase and 3 of our perfume bottles were missing. I’m not sure if they were stolen or were misplaced during the most incompetent and disrespectful suitcase search ever. We were really disappointed and felt violated.
I didn’t feel neither the takeoff nor the landing, they have a professional pilots. Also the crew was very polite
The airplane was very small and old, no entertainments.
Delay one hour without announcement
Short flight, comfortable seat
The flight crew was nice.
Neither of my bags arrived with the flight. One bag came a day and a half later. The other bag came three days later. A little bit of inconvenience, especially since they wouldn't deliver my bags. I had to go back to the airport twice to pick up my bags that they lost.
|Flights Arrive in||Cairo|
|Flights Depart from||Phoenix Sky Harbor Intl|
|Airlines||Turkish Airlines, Royal Jordanian|
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