|Flights Arrive in||Chihuahua Fierro Villalobos|
|Flights Depart from||Phoenix Sky Harbor Intl|
Charge 50 dollars for one baggage. when other airlines charge 25. Bad service.
We had to pay $150 I’m extra charges for our luggage and carry-on.
Tried to pre check a day before the flight using Volaris app and wasn't able to complete the process, as the app was timing out and it was forcing me to buy a seat in the plan, which I wasn't interested in. It seems to me that the airline is trying to nickel and dime you in every opportunity they have as they wanted to charge us 50 USD extra as our carry on luggage was under the 22 LB restriction but our backpack added 2 pounds. I have never seen an airline that is weighting each and every passengers backs and purses during the boarding process to see how much more money they can get per flight. Also, I found it kind of funny that after take off the flight attendants were selling the empty seats in the front which didn't had more leg room (not first class) but were just closer to the cabin. You are already charging for sodas, CAN YOU JUST STOP THERE?
It was very delayed and they gave very inaqurate information about it
Only snack options during my flight, was hoping to buy a meal.
Captain and crew were really nice Airplane was clean
Food was cheap Trip was too long 41/2 hora each way when usually takes 3 hits
On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset.
Not organized enough. Had to rush to second flight because 1st flight was delayed
International flight. 5 hours. Entertainment system did not work at all for the entire plane. For the entire flight. TERRIBLE.
The employees were very friendly and helpful. The seats were reasonably comfortable, but pretty short on leg room. They stayed pretty close to their schedule for takeoff and arrival. Not much for food options.
The website is the worst ever, don’t even bother.
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