$452 Find Cheap Flights from Phoenix to Czech Republic - Compare and Save

The flight itself was fine, food was expired and gross, staff were mostly amazing! KLM messed up rebooking for our first two flights that got cancelled and we almost didn’t make it to Amsterdam for an additional two days

I think I previously submitted my feedback about flight lead Katherine in a different field by mistake. Please see those comments. Comments for Hyd to AMS are it was good. The flight lead and service met expectations for satisfactory high quality service but the flight lead did not stand out as exceptional as did the leads on the other two flights so I don’t remember anything specific one way or the other besides the fact I was satisfied.

Had to cancel and rebook, KLM connection was cancelled prior to departure, ended up flying to Munich on non-Delta carrier.

I did not use entertainment on board, so, cannot really evaluate. the flight was fine.

The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members

They forgot to serve food and the crew was very unfriendly. Never experienced such a bad KLM flight. Usually fly from Toronto. New York was different.

Over 1 Hr delay. No APU so no AC on ground. Plane was hot during boarding and then they closed the doors over 20 minutes before engine start so interior of plane was steamy hot and stuffy. Could have been helped by opening doors until ready to depart.

My flight was delayed by 6 hours then I missed BOTH of my connecting flights, I then had to stay in the AIRPORT at JFK because soooooo many people also suffered from missing flights and there was no hotels available. I would like to be compensated for this experience! I had to stay in the airport for over 16 hours!

Cabin crew were excellent, very proffesional, polite and friendly, in flight snack was underwhelming, a packet of cheese biscuits, im sure KLM could run to a sandwich!

Overall very positive. Boarding was quick and organized. Cabin was clean and seats were reasonably comfortable. Cabin crew was excellent and the meals provided were also of good quality

The cabin was definitely dated, but that's about par for the course. The flight crew were wonderful as always (always a Delta highlight), but the boarding process was slow with little direction or encouragement to get people in their seats quickly since we were already delayed.

Breakfast before landing was a reheated breakfast “calzone” which was not good, at all. Otherwise, food was good. Crew not very attentive for taking trash from passengers being a little slow in eating.

I don’t like mushrooms and that’s all they had with pasta

Wifi on this flight was very sketchy and not available for most of the trip.

Got to fly my favorite plane, the Boeing 767-400ER, to Milan. The soft blush pink mood lighting during meal service was very beautiful and gorgeous. The service was top-notch, and our flights were on time. I highly recommend Delta.

With Aeromexico it ended up good but with Delta it was bad because we did everything through Delta... Showed up at the Delta terminal... It was the wrong place! Nothing ever told us to go to the Aeromexico terminal. It said "in partnership with Aeromexico" but I was never instructed to check in with them or go to their terminal. We had to haul @$$ running through the airport and almost didn't make it thanks to this poor communication. 👎🏽

Delta canceled our flight and we had to scramble to find another airline to get home. Phoenix is not a delta hub so they didn’t have another plane. It would have been a red eye though Salt Lake City. Getting in at 5am. No bueno.

There was no problems, just a little uncomfortable with seats that do not lay back a little

Only not having an assigned seat was an issue. Rest was great

Delta is a premier airline so my expectations are most always met.

There is was everything terrible all my flights was delayed so I missed my connection flights

The guy sitting in front of me kept pushing hard his sit against my legs… very uncomfortable

Food was horrid. In my opinion inedible. They did offer some sorbet and one small dish of fruit. Stewards were super stingy with water, coffee, etc.

I believe my father had a good flight. What was not good, was the associate who helped us during Step 2 of check-in. After getting his boarding passes and bag tags, we proceeded to Step 2 where we were met with Carol. This was around 3:15-20pm at Phoenix Sky Harbor. She weighed my father’s checked bag which was 2lbs over, she recommended removing a pair of jeans to correct this. My father asked/joked if “she could just let him go” and she fairly rudely responded something along the lines of, “I don’t own the airline so no I can’t do that”. From this point on I just want to assume she was having a bad day. I spent my life raised in a business and front-facing customer service so I understand previous clients can make you feel irritated. How she continued to act leads me to believe she was really careless about her job or racially biased/straight-up racist. After we moved the 2lbs to his other bag, she told us she believed he would need to claim his bag at his connecting flight in Hong Kong, before it could go to his final destination, Malaysia. This thoroughly confused us as we are fairly frequent international travelers and 95% of the time the bag is sent to its final destination without this requirement. Last time we traveled to Malaysia was less than a month ago, so again we’re fairly confused. Multiple times she used a fairly aggressive tone of “I know what YOU THINK, this is what I believe”. The multiple “YOU THINK” as if we didn’t understand what she was saying was rude and insulting, and her tone came along with a insincere smile, hence the feeling of she was racially biased. Despite the fact that she might have been having a bad day previously, it is AA’s airline’s duty to train their employee about international bag protocol, as clearly AA is a major partner of internationally traveling airlines. Carol made the experience overall unenjoyable sending my father off and made us both question AA’s training of their employees.

Once again the staff of American Airlines is kind, helpful, efficient, and professional.

Paid for wifi but it didn't work once. Seats were incredibly cramped and passengers sitting in front was reclined the entire time and staff did nothing

No food. I paid over $1.000 for my ticket for nuts and espresso beans.

Although there were two delays, they were communicated clearly and the boarding process was expedited. The crew was pleasant and efficient.

I was able to check into my flight through the app and online but had issues getting my boarding pass once I arrived to the airport.

The flight attendants were very friendly, efficient, and helpful. The plane was ahead of schedule, and it all went very smoothly. Thank you.

Would like to see clean bathrooms, especially the bathroom by the end of the crew flight the cleanest not the bestest thank you

The flight was excellent in World Travellor plus. Well worth the extra money. Boarding at Phoenix was the usual poorly organized event. Very stressful.

So very uncomfortable! The seats were dreadful and the space in a middle seat was too small. I don’t know what I would have done if I were 6 ft. Tall. I feel like the airline deliberately made the seats so close together for the purpose of selling the more expensive seats. Economy is on thing, but there should be a minimum standard of care. The meals were taste free and soggy. I can choose not to eat the meal, but I was trapped in the seat- so overall the lack of seat comfort is the biggest issue on such a long flight. I have flown overseas British airways, although about 10 years ago, and it was a fine experience quite unlike this flight.

The crew was attentive . The boarding gate was assigned incorrectly. It was closed and no directions were provided. The alternative gate was "next door" but it was my guesswork, not proper communication from the airport/airline. The flight was delayed over 1 hour. I missed a train connection. The amount of food was very minimal on this flight.

It was fine, seats were entirely too small. I’m not a huge man, and my hips barely fit in the seat.

The BA team at Sky Harbor is deplorable, full of unnecessary attitude and poor communication. It seems like every member of the team was looking at another to solve the problem, instead of taking agency to do so themselves. I saw no less than 6 altercations with the same gate agent where he threatened to revoke the passengers boarding pass for asking a wildly reasonable question, something as simple as where the cue to board was. I’ve complained to BA before but it seems this isn’t an issue for them, which is very disappointing

Baggage took two hours to arrive in hall after landing.

Do not book through Kayak with connecting flights. You have to deal directly with airlines if there’s a problem. Our business class BA Flight was delayed 2.5 hours. This delay would have caused missing flight to Aman airport. We had booked business class and BA scheduled us on cattle class in last row on American. Even thou there were comfort seats available. Beware

I like the way they are friendly and helpful . More food options.

Flight delayed at the phoenix location itself. Missed connection flight and the alternate route given was 1 more extra day. It was a horrible experience