TV didn't work
no power outlets
The staff is friendlier than most airlines. More room than American.
Screaming child entire flight. Not sure there is a solution. But, for a redeye, trying to get sleep before a days work, not great.
The flight attendants were pleasant and courteous
The boarding was delayed and the boarding area was crowded, Boarding was delayed due to high number of wheelchair passengers. I was seated in an Even More Space seat, yet was placed beside a woman who was obviously suffering from some degenerative condition, and was slumped over towards my seat. The result was that I was uncomfortable the whole way back to Kingston.
Some of the flight attendants were rude and not very welcoming at all.
The boarding was very organised and the crew very friendly. The snacks that they offer is great too
Sat on the plane on the tarmac for over an hour in the cold...
Boarding was not smooth. They got me and my son mixed up as we have same name.
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