Find cheap flights from Phoenix to Rochester

Pros: "The crew really was amazing. Friendly. Communicative."

Pros: "Nothing."
Cons: "Get us off plane. Been stuck at gate in plane for over an hour."

Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."

Pros: "Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks."

Pros: "Very engaging crew."
Cons: "Waiting 45 minutes, and 30 minutes after flight time for a few bags. They could have traveled on the next flight and arrived at almost the same time."

Pros: "The airplane seats and entertainment were 150% bettter than American"
Cons: "The check in area felt cramped, understaffed and like a 4th rate airline"

Cons: "Small aircraft, 2 seats on each side of the aisle, but that’s what you get when you fly short legs now."

Cons: "The snacks were limited. They only had cheez-its and no cookies."

Pros: "Kind staff, comfortable seats, movies, easy flight - pretty much everything was great!"
Cons: "Nothing- it went very smoothly."

Pros: "Safe and fast journey."
Cons: "Vegan Options for snacks"

Cons: "Better choice of snacks"

Pros: "I love the Airbus aircraft we were flying in. It is far superior to the boeing."

Pros: "The crew was excellent"
Cons: "Better breakfast and the seats weren’t very comfortable"

Cons: "The wrap didn't taste too well."

Pros: "Incredible service, great entertainment options, comfy seats"

Pros: "Everyone was friendly and the beverage service was very quick for such a big flight that was full. It was a great flight crew."

Pros: "Kind bar"
Cons: "Booked my flight and paid to pick my seats. Did not end up getting the seats I booked. Boarding and departing was extremely slow."

Cons: "Delayed by 3 hours"

Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."

Pros: "Airport was being remodeled so there was a bit of confusion and lack of accommodation but other than that the flight was good"

Pros: "If you're willing to pay the upgrade, the entertainment system and ear buds should be in working order! Seats still uncomfortably narrow and audio system on plane should be audible!"

Pros: "In-flight entertainment"
Cons: "It was uncomfortably warm throughout the three hour flight."

Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."

Pros: "Fast flight"
Cons: "Long wait in hot plane before take off."

Cons: "Due to weather patterns, we sat on the runway for 3 hours waiting to take off. There was approx. 50+ planes ahead of us. I know this because I was sitting next to an off-duty pilot on his way home. About 2 hours in, there was 30 planes left to take off, and then us. They air traffic control people were only letting off one plane per minute which is what was holding us. THEN after the 3 hours on the runway, our crew timed out and the brought us back to gate saying we were not taking off. At the gate, they informed us the flight was not 'cancelled' but 'delayed' to the following morning. I/m not sure how a 16 hour difference is considered 'delayed', but I digress. All Delta reps had NO idea the time of the new flight the following morning and told us all to just 'keep checking the app'. Now, fortunately for me I live in Brooklyn and could just go home. But what about everyone who was at LGA as a layover? I heard from multiple passengers they had to spend the night in a hotel, that Delta did not pay for. We finally got notice the new flight was scheduled for 9:30AM, which they AGAIN delayed until 11:30AM. Many people did not get the second change, and were already at LGA for the 9:30AM flight. To say Delta's handling of this was poor is an understatement. We knew when we got on that plane the crew was going to time out. Again, I was sitting next to an off-duty pilot who told me to 'get comfy, we're gonna be here awhile' the minute I sat down. Delta should have given us a fresh crew, or had a backup one prepared. I understand the weather is out of there control, and I understand you can't have a tired crew piloting an airplane, but there are other ways to have us take off remotely on schedule."

Pros: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"

Pros: "New comfort seats. Nice staff. Pilot kept us continuously updated."
Cons: "Unclear info on upgrade [priority boarding when upgraded?]. Inability to upgrade ticket made using mileage points or upgrade at counter at gate."

Cons: "The redesign of seats means that very few of Delta's planes can actually accommodate a sherpa-style pet carrier, even though they are an industry standard for in-cabin travel. Further complicating the problem is that the clearance under the seat varies depending where in the cabin you're seated. It's become an extremely stressful proposition for which I have the privilege of paying an extra +$100 each way whilst having to give up one of my carry ons. As far as I can see, the charge is just straight up greed, since no one would be able to use the space beneath the seat in front of me, anyway, and carrying on my cat cause zero extra work for the crew. I'm going to have rethink my loyalty to Delta. At least with Southwest, they'll let me check two bags for no additional cost."

Pros: "Smooth. Fast."

Pros: "very attentive service and remarkably tasty food in first class"
Cons: "seat was tight. not much legroom and very claustrophobic when the person in front of me reclined his seat."

Pros: "One of the male flight attendants was very nice"
Cons: "No food was provided, there was a throw up stain on my first flight to Atlanta then on my connecting flight there was crumbs on my table, my boyfriends table did not want to close so that caused discomfort to the person in front of us. Boarding time took a very very long time"

Pros: "Boarding was easy and fast"
Cons: "Seats were cramped"

Pros: "Nothing to like.."
Cons: "Everything about the flight..."

Pros: "On time and convenience of the connection"
Cons: "Airplanes were a little bit old"

Pros: "plane was farily empty. Who doesn't like that, other than Delta, haha. Nice workers, smooth flight."
Cons: "Delta comfort was very tight. I'm 6 foot tall and my knees were hitting the chair in front of me the whole flight."

Cons: "Service"

Pros: "Very comfortable for such a quick flight."

Pros: "free tequuila"
Cons: "norte americano gringo scum from hell usa terrorist pigs"

Pros: "Flight delayed every 15 mins for hours then finally canceled. Delta did nothing to assist. Spent 12 hrs at JFK and Missed Christmas with family."

Cons: "This flight was significantly delayed while we waited for a late flight attendant to arrive. Delta offered us nothing but sad meaningless apologies. On top of that the PA system at the gate didn't work so finding out news as to what was going on was extremely difficult."

Pros: "i didn't get on the plane"
Cons: "flight was delayed, so i would have missed connection in NYC. Delta agent said she could get me to boston the next day, in the afternoon. i drove my rental car to boston that night, instead of flying"

Pros: "Nice"
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"

Cons: "Not real happy with getting charged 25 dollars for a bag when I am MVP with Alaska Airlines, was under impression both airlines are together."

Pros: "Crew was great!"

Pros: "Flight was nearly on time raving Phoenix. Offered headsets to watch an on board movie."
Cons: "Late arrival of about 45 minutes due to inclement weather in Mpls."

Pros: "Had the row to myself"
Cons: "No complaints"

Cons: "Still waiting to take connection"

Pros: "Everything!"
Cons: "Nothing!"

Pros: "Comfortable seats, personal displays in every seat, very modern and comfortable aircraft for a long flight"
Cons: "No leg room :/"

Pros: "Seat was comfortable. Crew was professional."
Cons: "Loading plane was a little chaotic and the comfortable seat was a little overpriced for the legroom."

Pros: "Everything was generally great I don’t have any complaints."
Cons: "Well it’s nothing you can change I was pleased that the flight took 8 hours instead of 9 but because we were early it was a bit inconvenient that Heathrow had us do a “hard” arrival I think that’s what it was called so instead of a gate we got off on the tarmac."

Cons: "American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon. Not impressed."

Pros: "Short connection times"
Cons: "Being on time because of short connection time"

Pros: "Friendly crew and relatively new entertainment system"
Cons: "- Seats are very tight - Pay for luggage even on a transatlantic flight and your seat (if you want to choose) - Food was below average - even for airline standards, ran out of drink options even for dinner (the second time they serve drinks)"

Pros: "Crew was very nice, and helpful."
Cons: "I remember you used to get to choose from some seats even if you didn't pay extra. Since the smaller airlines started charging to choose, now the big ones are doing it as well. I checked in for two tickets at the same time, but my wife and i were still separated. Frustrating"

Cons: "Well organized loading, consistent beverage service"

Pros: "great trip and crew"

Cons: "Es on flight 5799 which was delayed over four hours and finally cancelled. Delay without explanation but did not appear to be weather related. Cancelled because no crew available. Put on another flight that was to leave st 10:45, but delayed due to weight restrictions without luggage."

Pros: "On time and convenient"
Cons: "Crowded"

Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."

Pros: "Totally fine"
Cons: "It was fine"

Cons: "There was delay, as one of the steward was not there. There were 2 connecting flights for me, and was totally stressed about my connections."

Pros: "Excellent and original Japanese foods"

Pros: "Actually assigned a middle seat, unable to change it but found that there was nobody else in that row!!!"
Cons: "See above"

Pros: "It was hastle free"

Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"

Pros: "The cabin crew bent over backwards to help."

Pros: "The flights were on time"
Cons: "I purchased the flight as a British airways flight when it was really an American airlines flight."

Pros: "Crew are saving a bad experience"
Cons: "Space are laughable"

Cons: "We didnt managed to get on that flight due to the delay from precious flight from philadelphia"

Pros: "Safe, efficient and pleasant flight. I would fly American again. I appreciate getting a soda and snack included."
Cons: "No movie. I got "spoiled" on flight from Seattle to Phoenix with a movie perk. Was looking forward to another on the 2nd leg of our trip. I thought maybe it was an "American" thing. ... but apparently just got lucky on first leg."

Pros: "Good entertainment"
Cons: "Bad organization during boarding"

Pros: "On time departure"
Cons: "Why do not they serve FREE water????"

Cons: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"

Pros: "No hassle"
Cons: "I wasn't allowed to check in online and couldn't find out the reason for that"

Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."

Cons: "Flight was changed. Didn't get the seats I had already picked out. Woman on flight was very rude to me when I asked where the restroom was. NOT a good experience over all."

Pros: "Great crew!"

Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."

Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."

Pros: "I liked the fact that it was a smooth flight, my row was totally empty, which enabled me to pass out like a little baby. I forgot that I was on an airplane and not an air mattress. Kudos to the pilot!"
Cons: "Eddie Murphy wasn't on my flight"

Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."

Cons: "delayed"

Pros: "Nice crew"
Cons: "I got same thing pretzel very salty"

Pros: "Crew was nice including those helping with boarding. Smooth ride."
Cons: "Limited snack options."

Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"

Cons: "3 gate changes 2+ hours delayed leaving PHX"

Pros: "More available leg room on aisle seat."

Pros: "Nothing!"
Cons: "The plane was very old, the crew was unprofessional and further only provided drink service once in 4 hours. It was mass chaos boarding because the flight that landed was late as well."

Pros: "Boarding was efficient."
Cons: "The flight crew acted like they hated being there."

Cons: "We didn't make the connection because of American's incompetence on our previous flt. of Hermosillo to Phoenix."

Pros: "Being number one on the upgrade list at boarding, I appreciated being upgraded to first class as an Executive Platinum member."
Cons: "The pilot provided no departure or arrival information; he simply said cabin crew take your places for take off, and on arrival, he simply said the aircraft was one hundred miles from landing in twenty minutes with no other details enroute."

Pros: "Flight landed early"
Cons: "Found that seats that were booked together with family kept getting moved. Even when going back and checking the original seats were changed - so again changed so that family could sit together and once again the seats we booked to sit together were changed. Its a long uncomfortable flight, so having family next to you makes it much more bearable."

Pros: "Flight operated on time and safely"
Cons: "First class flight attendant did not recognize me by name or as an Executive Platinum member; aircraft window screen next to seat 1A was inoperative; pilots provided minimal communications and were very uninformative."

Pros: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."
Cons: "The operations once my husband and I arrived to Phoenix Airport were absolutely horrible and caused us to miss our connecting flight home to San Diego. Our luggage took a long time to come out, then we had to stay in a 45 minute line to get through Customs, even though we didn't have anything to claim. After that, we then had to stay in another hour and a half line to get through TSA. The whole time, we kept trying to explain to the different airport staff that we had a connecting flight that we needed to catch, however nothing was being done by any of the parties to ensure that we would make it to our connecting flight. All parties (Customs, TSA, & American Airlines) just kept trying to pass the blame to each other instead of helping us and were rude on top of that. The delays were out of our control causing us to not only miss our flight, but also caused us to have to spend more money to stay at a hotel in Phoenix since the next flight available was not until the morning. This situation has also caused both my husband and me to miss work, causing us to miss out on today's wages. This entire situation has been the worst airport experience we've ever had, and we've traveled all over the world. We usually fly with American Airlines, and would hate to have to go with another airline, but we would have to if this situation is not rectified, and if we are not compensated for all of the additional costs imposed on us."

Pros: "Flight late due to discovery of radio not working just before flight departure. My seats had less room than seate in front of me and it would not recline leaving me an unacceptable amount of space."
Cons: "It got to Hawaii and my bags also made it. Since flight was late I could not get my rental car costing me more money."

Cons: "We travel to Kauai every year with 3 little kids and every year the crew runs out of food. On a 7 hour flight, there should be food or snacks available for purchase of you are past the first 5 rows"

Pros: "The flight operated safely and the flying time was shorter than normal."
Cons: "Delayed departure from PHX by more than one hour; no beverages provided to first class passengers after boarding and inspite of delayed departure; first class flight attendant did not recognize that I had preordered my meal entree nor did he ever call me by name as an Elite Platinum member. The aircraft leather seat back 1F was torn leather, showing signs of poor maintenance of the interior cabin. No electric outlets at seat for recharging portable electronic devices."

Cons: "My pre-assigned seat was not available at boarding. The crew skimped on offering water after the main drink service."

Pros: "The flight attendants were super nice and very responsive"
Cons: "The food was not that good"

Pros: "Easy check in and boarding, friendly crew, comfortable seating."
Cons: "No suggestions."

Pros: "I requested and picked a window seat but unfortunately. Got isle seat. I requested a Muslim meal and I got pork in my choices."
Cons: "Honer the requests ."

Pros: "Safe landing, that’s all that matters."
Cons: "The entrances by groups. I get it, I just don’t care for it."

Cons: "United has a 2 hour delay for mechanical issue. We almost missed our connection to Zurich. Our bags did not make it and we are still waiting for our luggage"

Pros: "It was a bus trip. No food, crappy seats, and treated like we were cattle. The only positive was United’s new direction? The seats are smaller but yield more leg room. They will probably rethink that. There is inflight entertainment if you have your own device with WiFi and a screen. So pros and cons, but essentially a bus trip."
Cons: "Most disliked the seats. Not very comfortable for a three hour trip."

Cons: "Lost luggage’s"

Cons: "Seats were too small."

Pros: "Everything was usual, nothing special."
Cons: "The planes were late, but more importantly they lost my luggage somewhere."

Pros: "It was fine"
Cons: "It was fine"

Pros: "AlwYs on time"
Cons: "Cramped"

Pros: "The counter clerks in the airport were not friendly. But the inflight attendants and service was great."
Cons: "The counter staff were grumpy from the minute they arrived at the service gate desk."

Pros: "Good crew!! Entertainment screen not as good as SAS"

Pros: "Smooth flight"
Cons: "Nothing"

Pros: "Attendents were very nice."
Cons: "Cramped"

Pros: "Plane was delayed 87 minutes because the plane had maintenance issues that the air and did not organize and plan better. For their error, I missed my client and got fired."
Cons: "The airline not getting me on the Dayton-Newark then Newark-Rochester flight so I could get to my destination on time. The agent at the airport was not helping or listening. Now I miss my client loss a lot of money for the day and I got fired."

Pros: "Very friendly crew"

Pros: "-"
Cons: "No reply from the airlines regarding my damaged baggage."

Pros: "Crew was mostly friendly"
Cons: "Leg room has vanished"

Cons: "Boarding by zones causes passengers to have to stand longer while waiting to board, inconveniences them by having passengers seated in window and middle seats often arrive after the passenger in the aisle seat, and slows down the entire process because passengers settling into the front part of the plane frequently board and stow luggage while those seated in the back queue up behind them. Compared to boarding by row, the entire process is now one lengthy mess."

Pros: "Flying through the night freed me up the next morning. I'll fly red eye anytime."
Cons: "Nothing."

Pros: "Comfort of plane"
Cons: "Delay boarding, wait for a seat ticket, and gate to next terminal"

Pros: "Like other airlines, United is charging more fees for seats to food. And the food they sell is bad. The breakfast was microwaved to horification. Why are airlines permited to give such low levels of service? Why are they allowed to charge extra fees for ordinary seats? And no complimentary entertainment. All that NOTHING" service and for very high fees.I got suckered into paying a lot extra for premium Economy. The Premium was the extra money they stole. The Economy was the new definition of bare bones."
Cons: "There was nothing to like about the flight."

Cons: "I have alloted enough time for my next flight. Your airline crew in PhX did not extend any help in my problem even i asked them very polity in two instances. For me not to miss my flight i left my baggaes in the conveyor and I have to disturbed my friends in sfo to get my bags. I want to be conunmpensated with your poor service. Im expecting your respond"

Pros: "Curtesy of staff"
Cons: "No seat reclining at all. Feeling very stiff by the end of the fight."

Pros: "Nice crew."
Cons: "Constant ads on the tv"

Pros: "Direct flight."
Cons: "Luggage got stuck in plane, 1 1/2 hour wait at carrousel! Newark sucks to get out, took two atemps with 2 GPS and 2 people trying to decifer NJ's crappy road signs!"

Cons: "Ride bumpy. Nothing crew did all mother natures fault Food and sandwich choices awful very little legroom No entertainment"

Pros: "The seat was comfortable, the plane was new, and staff was friendly."
Cons: "Like others have said, the in-flight entertainment isn't free (even a few channels) so it is pretty useless."

Cons: "Seating on this aircraft is poor at best!"

Pros: "The plane didn't crash. Quite possibly the only nice thing I can say about this flight."
Cons: "No built in personal entertainment for a 12 hour flight. If you had already downloaded the United app, you could connect a personal device to their wifi for free and watch from there (if you didn't download the app prior to takeoff, you were screwed). Also, no USB charging outlets were available. I live in Korea and don't have an American style outlet to connect to a USB, so my devices died. The provided tiny aisle TV which played programmed shows and movies kept freezing, skipping, and turning off. Entertainment is usually the saving grace for budget int'l flights, whose food, service, and comfort can be expected to suck. Next time I'll shell out for Korean Air or Asiana."

Pros: "Love the pre-boarding for families, love the customer service that you rarely get when flying, love the new snacks."

Pros: "Seats were comfortable and plane was clean"
Cons: "Unorganized seating system. Snappy staff."

Pros: "New plane, clean and blankets for the overnight flight"
Cons: "I was in the 4th boarding group (even though I checked in the first possible moment), I had to put my belongings 15 seats away from me."

Pros: "Flights were on time. Boarding was easy and crew was nice"
Cons: "No complaints."

Cons: "Lack of comfortable space. :-("

Pros: "Overall planes appeared in good condition."
Cons: "center seat, not comfortable. Rough flight but crew did a good job communicating that was coming."

Pros: "It was smooth all the way around. We arrived in San Francisco 25 min early"
Cons: "No complaints."

Pros: "Service very frustrating fly always accommodating"
Cons: "Boarding took forever and then had to wait 45 mins on runway some difficulty"

Pros: "Quick boarding"
Cons: "One of the flight attendants got a nose bleed at the gate and the lack of universal precautions in cleaning and caring for the blood spilled was appalling. That is how diseases are spread, was unprofessional and put people at risk."

Cons: "Late no place for my carryon"

Pros: "Crew was fine, plane was new and in good shape, seat was typical and fine."

Pros: "Crew was nice"
Cons: "No wifi was available as described on seats"

Pros: "Nothing. I hate sitting in the back of the plane and I hate the middle seat."
Cons: "The middle seat and lack of food and no screen in the back of the seat."

Pros: "Quick flight, landing was terrible. Spent to long in the airport."

Pros: "Charged for wi-fi never worked. Every employe I felt with was extremely rude. Never again"

Pros: "It took an additional 45 min to leave the gate after boarding and then when we landed it took an hour to taxi to the gate. THEN when I got my bags I had to walk to another gate, but the underground train was not in use since it was too late. I have to walk on a boot because of an Achilles injury... It was horrible. I didn't get to my car until an hour and a half AFTER getting my bags. I left Phoenix at 7pm and didn't get to my apartment until 2am. And I had to get up for an 8am meeting the next day. I will say the crew on the flight was amazing and upbeat- they made the trip!"

Pros: "I traveled on dec. 25th this year and was a little worried about making it to Jersey in time for a party. I boarded plane planning on worse case and landed finding myself in best case situation,on time and safe. Thanks,for keeping up the good work, that truly seems to be a fading mission for most airlines to uphold these days. So, again, cheers and happy holidays !!"

Pros: "The crew was very nice and accommodating."
Cons: "It wasn't the airlines fault, just weather related. The plane was so small the the winds just flung it around a bit. Not enjoyable at all."

Cons: "Flight was oversold and delayed- twice."