Daily cleaning, installation of cabin HEPA filters
|November||Best time to beat the crowds with an average 8% drop in price.|
|March||Most popular time to fly with an average 21% increase in price.|
Average price round-trip
|$298||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Southwest, Delta and American Airlines have all waived their change and cancellation fees on flights from Phoenix to Utah. Confirm policies on booking site.
Alaska Airlines and Delta do not allow booking a middle seat on flights from Phoenix to Utah.
The cheapest ticket to Utah from Phoenix found in the last 72 hours was $101 one-way, and $141 round-trip. The most popular route is from Phoenix to Salt Lake City, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $24.
American Airlines flies most frequently to Salt Lake City from Phoenix. In general, Aeromexico, Alaska Airlines and Delta fly the most to Utah.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 585 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 2 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Utah.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Utah is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Utah with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Utah up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Better choice of snacks"
Pros: "Pilot was super nice and informative when the flight was delayed."
Pros: "Everything ran smoothly. No issues. Short flight. I was comfortable. The Biscoff and Ginger Ale was fine as always."
Cons: "No entertainment in the cheap seats. Free WiFi but I couldn’t connect to anything. But I had my Kindle..."
Pros: "Incredible service, great entertainment options, comfy seats"
Pros: "Everyone was friendly and the beverage service was very quick for such a big flight that was full. It was a great flight crew."
Pros: "The crew boarded us efficiently, and got us off the ground on time, but the boarding experience is not pleasant."
Cons: "The food selections are limited. The crew ran out of popular items in the economy cabin. The personal seat lighting on the B-767 never quite worked. I eventually gave up on it. The overhead bins were too small for many roller boards, which caused some passengers to be perplexed. Delta should offer some inducements to encourage passengers to gate check bags."
Pros: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"
Cons: "Between the flights being delayed or cancelled, and delta not giving updates or even caring about passengers"
Pros: "Plane and cree"
Cons: "Terrible breakfast if u want to call it thst"
Pros: "Staff friendly & made sure that everyone on the plane was aware of someone with a peanut allergy so no peanuts were to be eaten. Ground staff worked hard to get us rebooked & on our way as our first flight was so late that we missed our connection. So glad to finally see a charging port as our long haul flight didn't have them."
Cons: "Not the crews fault but this was the slowest disembarking process on a plane that I have ever seen. Hard to get comfortable in the seat. Not able to sit with husband as it was a rebooked flight & the flight was full."
Pros: "I was upgraded to First at the gate. The crew was very professional and friendly. Food mini-minimal, but OK."
Cons: "On this A320 craft, old style, the First class seats are a joke. I had seat 2B. The pitch is apparently less than in the Comfort+ rows. The passengers in 1A and 1B started reclining even before departure, and during the whole flight. For me and my neighbor, with that seat on our chest, it was impossible to reach down to the seat-back pocket, not to mention to the bag stowed under the seat in front. To get out of the seat, I almost could not get my legs through the 5-in. interval between the back of the front seat and the irremovable armrest. I shook the passenger sleeping in 1B rather violently a couple times. The lady in seat 2B apologized, but she had to climb and put her feet on my seat to get out of hers, there was really no other way. Delta needs to address this ridiculous situation of their First Class seats urgently."
Pros: "On time and convenience of the connection"
Cons: "Airplanes were a little bit old"
Pros: "plane was farily empty. Who doesn't like that, other than Delta, haha. Nice workers, smooth flight."
Cons: "Delta comfort was very tight. I'm 6 foot tall and my knees were hitting the chair in front of me the whole flight."
Cons: "I accidentally left a coat at my seat because the flight was late. And I was one of the last passengers off the plane. I returned within 10 minutes to the gate, but the gate agent was unable to find the coat. It was obvious that one of the cleaning crew took it and I will never see it again. The gate agent responded with a casual, sorry, as if this happens all the time. So much for the integrity of Delta employees."
Pros: "The only thing that helped was that the flight attendant asked people to sit down if they did not need to make a connection."
Cons: "We arrived too late. The next flight was already boarding."
Pros: "They got us there."
Cons: "They changed my husband's seat. The plane was old with my knees touching the seat in front of me. The plane was way too hot. The little antique tv screen was not useful for watching The Martian movie."
Pros: "The flight got us from LAX to SLC"
Cons: "I bought my ticket in October, checked in yesterday and when I got to my gate was told I didn't have an assigned seat!!? This was totally unacceptable, I was told I didn't select a seat on the seat selection screen and that I was now on standby. I specifically remember the seat selection screen being extremely misleading and thought that I had selected seats when in fact I didn't according to Delta. Maybe instead of focusing your website on getting customers to upgrade their seats you should focus on getting them a seat first. Secondly make sure tickets can't be purchased unless a seat is assigned first. Who would want to buy standby tickets 3 months in advance? I'm guessing not many people."
Cons: "Not enough space."
Pros: "The flight was much smoother than our flight out."
Cons: "We bought two tickets at the same time months in advance. However, when we checked in they gave us two seats at completely opposite ends of the plane. My husband was placed in 10B, the first row behind first class and I was placed in 36B, the back row against the wall. We both had middle seats, which means that the people on either side if us were single travelers. Why couldn't one of them be reassigned so that we could have sat together?"
Pros: "Flight was as expected"
Cons: "Unruly Kids in the plane"
Cons: "lost mom's glasses"
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"
Pros: "Flight was mostly comfortable, on schedule and crew was excellent."
Cons: "My seat would not recline, and the viewing screen was not very touch sensitive so it was extremely frustrating to select movies or music."
Pros: "Traveling back from Thanksgiving on the Sunday after. Boarding was smooth and we even ended up getting in 30 minutes early."
Cons: "Need to expand their WiFi entertainment to more devices (not supported on Microsoft Surface Pro 3 or Android phones) and also not shut off the Wifi below 10,000 feet. Southwest supports pretty much every device and you can watch TV gate to gate, get with the program Delta!"
Pros: "The fight was good, on time. Delta reps gave me an aisle seat so I could stretch out my leg with the injured knee. No one sat in the middle seat next to me so I had more arm room."
Cons: "There was a man seated right behind me who talked non-stop to a woman next to him. It was obvious that she did not know him, but he continued to tell her about personal issues in his life. He spoke for four hours without a minute of silence! Several of us seated near him were clearly uncomfortable. I put my iPod earphones for about an hour for a break, but could still hear him. I know that it's no fault of Delta, but it made for a weary flight."
Cons: "Not real happy with getting charged 25 dollars for a bag when I am MVP with Alaska Airlines, was under impression both airlines are together."
Pros: "The teeny bag of free pretzels"
Cons: "Very bumpy flight. No movie"
Pros: "Flight was nearly on time raving Phoenix. Offered headsets to watch an on board movie."
Cons: "Late arrival of about 45 minutes due to inclement weather in Mpls."
Pros: "Had the row to myself"
Cons: "No complaints"
Pros: "Great crew"
Cons: "No power outlets, old seats (but fine condition)"
Pros: "Quick service and very helpful at the Pocatello airport check-in. I'm not a fan of flying especially take off & landing; I must say this was the smoothest flight I have had in quite some time."
Cons: "Give us some room"
Pros: "Cedar City airport is a pleasure to use as small, efficient, easily accessible and fast The one improvement that would make it attractive for me to use regularly, rather than LAS, are direct flights to SJC that don't require routes and layovers in SLC."
Cons: "SLC layover on return"
Pros: "The on-time schedule for all but the last leg of the trip."
Cons: "The overcrowding of cramming more seats into the plane. Couldn't even fit a small suitcase down aisle. Shoulder width of most passengers and too narrow seats causes hunching shoulders together, leading to neck and shoulder pain. Planes are too hot."
Pros: "I fly several times a year. I usually fly Southwest, I've never been happy with my experience with them. Delta has great customer service that makes me feel that I"m important to them. The flight attendants are very friendly, helpful, and genuine. It"s a nice added touch when the pilot stands there and greets the passangers. If I have a choice, I will never fly with any other airlines."
Pros: "The staff was courteous even after a long night"
Cons: "Very little detail on further travel arrangments were provided"
Pros: "Great service"
Pros: "Flight attendants where very friendly and kind"
Pros: "The people on my flights were very interacting with each other. The crew members were also very well spoken and had a good sense of humor. That was not anything that I did not like."
Cons: "I did not have any complaints. Everything was perfect and on time."
Pros: "Fast boarding. Great service and FREE CARRY ON thanks for that cause other airlines charge and it's annoying. Delta app"
Cons: "Long lines to pass securety but that's not deltas falt that's securety for only having one lane open"
Pros: "Comfortable seats, personal displays in every seat, very modern and comfortable aircraft for a long flight"
Cons: "No leg room :/"
Pros: "The personal entertainment selection"
Pros: "Service, friendly flight attendants By far, the best US airrline"
Pros: "Complementary snaks"
Cons: "Very little leg space."
Pros: "Friendly crew"
Cons: "Poor organisation when boarding, most uncomfortable seats. Felt like a torture device."
Pros: "Fast And on time"
Pros: "Seats were great! No snackage... #covid19"
Pros: "excellent service very happy with the crew"
Cons: "Better food"
Cons: "Be on time. Run planes that aren’t constantly breaking down."
Pros: "Pilot was awesome. Beautiful landing. Got us there safely."
Pros: "Everything was generally great I don’t have any complaints."
Cons: "Well it’s nothing you can change I was pleased that the flight took 8 hours instead of 9 but because we were early it was a bit inconvenient that Heathrow had us do a “hard” arrival I think that’s what it was called so instead of a gate we got off on the tarmac."
Cons: "American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon. Not impressed."
Pros: "Short connection times"
Cons: "Being on time because of short connection time"
Pros: "Friendly crew and relatively new entertainment system"
Cons: "- Seats are very tight - Pay for luggage even on a transatlantic flight and your seat (if you want to choose) - Food was below average - even for airline standards, ran out of drink options even for dinner (the second time they serve drinks)"
Pros: "Crew was very nice, and helpful."
Cons: "I remember you used to get to choose from some seats even if you didn't pay extra. Since the smaller airlines started charging to choose, now the big ones are doing it as well. I checked in for two tickets at the same time, but my wife and i were still separated. Frustrating"
Cons: "Well organized loading, consistent beverage service"
Pros: "great trip and crew"
Cons: "Es on flight 5799 which was delayed over four hours and finally cancelled. Delay without explanation but did not appear to be weather related. Cancelled because no crew available. Put on another flight that was to leave st 10:45, but delayed due to weight restrictions without luggage."
Pros: "On time and convenient"
Pros: "Professional crew. Good landing."
Cons: "Twice delayed because of delays in Newark connection. Need more room in coach."
Pros: "Excellent and original Japanese foods"
Pros: "Actually assigned a middle seat, unable to change it but found that there was nobody else in that row!!!"
Cons: "See above"
Pros: "It was hastle free"
Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"
Pros: "The cabin crew bent over backwards to help."
Cons: "An S80? Really? This plane was older than me! Horrible plane! The crew looked like they had been up since 4 am. Looked exhausted and unfriendly. I do want to clarify that this was an American Airlines operated plane, not etihad."
Pros: "The flights were on time"
Cons: "I purchased the flight as a British airways flight when it was really an American airlines flight."
Pros: "Crew are saving a bad experience"
Cons: "Space are laughable"
Pros: "Safe, efficient and pleasant flight. I would fly American again. I appreciate getting a soda and snack included."
Cons: "No movie. I got "spoiled" on flight from Seattle to Phoenix with a movie perk. Was looking forward to another on the 2nd leg of our trip. I thought maybe it was an "American" thing. ... but apparently just got lucky on first leg."
Pros: "Biscotti, pilot, crew"
Cons: "Seating is so uncomfortable, unable to recline more than an inch or so, then everybody rushes around making you return to an upright position! What's the point?"
Pros: "Good entertainment"
Cons: "Bad organization during boarding"
Pros: "On time departure"
Cons: "Why do not they serve FREE water????"
Cons: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"
Pros: "No hassle"
Cons: "I wasn't allowed to check in online and couldn't find out the reason for that"
Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "Flight was changed. Didn't get the seats I had already picked out. Woman on flight was very rude to me when I asked where the restroom was. NOT a good experience over all."
Pros: "Great crew!"
Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."
Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
Pros: "The site was easy to navigate"
Pros: "I liked the fact that it was a smooth flight, my row was totally empty, which enabled me to pass out like a little baby. I forgot that I was on an airplane and not an air mattress. Kudos to the pilot!"
Cons: "Eddie Murphy wasn't on my flight"
Pros: "Everything was great could have done nothing to improve wonderful set"
Cons: "Everything was great magnificent service no complaints"
Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."
Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"
Cons: "3 gate changes 2+ hours delayed leaving PHX"
Pros: "More available leg room on aisle seat."
Cons: "My flight was very full. I sat on row 10 and there was NO window at all, just a blank wall. We flew over the Grand Canyon and I was not able to see it at all because there was NO window. If you offer seats on rows with no window, it should be at a discounted fair and the airlines should explain there is NO window on that row. (This would be extremely helpful for those that experience claustrophobia.) I was very disappointed because there was NO window. One of the flight attendant that served me drinks was very agitated (she was having a very bad day) and it was apparent in her service."
Cons: "The plane was very old, the crew was unprofessional and further only provided drink service once in 4 hours. It was mass chaos boarding because the flight that landed was late as well."
Pros: "Nothing good about this flight"
Cons: "Over 2 hour delay caused a missed appointment in Tacoma"
Pros: "Upgraded to First class Crew turned the cabin lights off while taxiing out for takeoff"
Cons: "No entertainment The Chatty Cathy in the next row that wouldn't shut up."
Pros: "Flight operated on time and weather was fine."
Cons: "Pilot provided no departure communication and minimal enroute updates; he could have had some "charm" training. First Class flight attendant Shelly did not call any passengers by name; she showed minimal interest in making first class passengers feel special or appreciated."
Pros: "Overall flight was good."
Cons: "AA needs to look at boarding differently. JetBlue has the best boarding structure."
Pros: "Service was good and seats were comfortable"
Cons: "One hour delay on the tarmac before taking off and baggage delivery took way too long at 1AM"
Pros: "Boarding was efficient."
Cons: "The flight crew acted like they hated being there."
Pros: "The flight attendants were super nice and very responsive"
Cons: "The food was not that good"
Pros: "I requested and picked a window seat but unfortunately. Got isle seat. I requested a Muslim meal and I got pork in my choices."
Cons: "Honer the requests ."
Pros: "Safe landing, that’s all that matters."
Cons: "The entrances by groups. I get it, I just don’t care for it."
Cons: "United has a 2 hour delay for mechanical issue. We almost missed our connection to Zurich. Our bags did not make it and we are still waiting for our luggage"
Pros: "It was a bus trip. No food, crappy seats, and treated like we were cattle. The only positive was United’s new direction? The seats are smaller but yield more leg room. They will probably rethink that. There is inflight entertainment if you have your own device with WiFi and a screen. So pros and cons, but essentially a bus trip."
Cons: "Most disliked the seats. Not very comfortable for a three hour trip."
Cons: "Lost luggage’s"
Cons: "Seats were too small."
Pros: "Everything was usual, nothing special."
Cons: "The planes were late, but more importantly they lost my luggage somewhere."
Pros: "It was fine"
Cons: "It was fine"
Pros: "AlwYs on time"
Pros: "The counter clerks in the airport were not friendly. But the inflight attendants and service was great."
Cons: "The counter staff were grumpy from the minute they arrived at the service gate desk."
Pros: "Good crew!! Entertainment screen not as good as SAS"
Pros: "Smooth flight"
Pros: "Attendents were very nice."
Pros: "Very friendly crew"
Pros: "The flight attendant was trying to be accommodating. I and other passsengers bumped our heads when getting into seats. Can we say SMALL plane?"
Cons: "No reply from the airlines regarding my damaged baggage."
Pros: "Crew was mostly friendly"
Cons: "Leg room has vanished"
Cons: "Last row - very large man that should have needed two seats !"
Pros: "On time flight"
Cons: "It was a ten am flight, they forgot to stock snacks, so no food on board at all, and I was hungry!"
Cons: "WiFi not worth anything unless you pay."
Pros: "Flying through the night freed me up the next morning. I'll fly red eye anytime."
Pros: "Comfort of plane"
Cons: "Delay boarding, wait for a seat ticket, and gate to next terminal"
Pros: "Like other airlines, United is charging more fees for seats to food. And the food they sell is bad. The breakfast was microwaved to horification. Why are airlines permited to give such low levels of service? Why are they allowed to charge extra fees for ordinary seats? And no complimentary entertainment. All that NOTHING" service and for very high fees.I got suckered into paying a lot extra for premium Economy. The Premium was the extra money they stole. The Economy was the new definition of bare bones."
Cons: "There was nothing to like about the flight."
Cons: "I have alloted enough time for my next flight. Your airline crew in PhX did not extend any help in my problem even i asked them very polity in two instances. For me not to miss my flight i left my baggaes in the conveyor and I have to disturbed my friends in sfo to get my bags. I want to be conunmpensated with your poor service. Im expecting your respond"
Pros: "Flight was delayed six hours, so they provided free direct tv and there was a lot of room on the flight since most people had switched off of it when the delay was announced."
Cons: "Waiting in the airport for six hours."
Pros: "Curtesy of staff"
Cons: "No seat reclining at all. Feeling very stiff by the end of the fight."
Pros: "Nice crew."
Cons: "Constant ads on the tv"
Pros: "That it was quick and had good company during the flight. There was wine."
Cons: "2 hour delay, and given the wrong wine."
Pros: "Direct flight."
Cons: "Luggage got stuck in plane, 1 1/2 hour wait at carrousel! Newark sucks to get out, took two atemps with 2 GPS and 2 people trying to decifer NJ's crappy road signs!"
Cons: "Ride bumpy. Nothing crew did all mother natures fault Food and sandwich choices awful very little legroom No entertainment"
Pros: "The seat was comfortable, the plane was new, and staff was friendly."
Cons: "Like others have said, the in-flight entertainment isn't free (even a few channels) so it is pretty useless."
Pros: "The plane didn't crash. Quite possibly the only nice thing I can say about this flight."
Cons: "No built in personal entertainment for a 12 hour flight. If you had already downloaded the United app, you could connect a personal device to their wifi for free and watch from there (if you didn't download the app prior to takeoff, you were screwed). Also, no USB charging outlets were available. I live in Korea and don't have an American style outlet to connect to a USB, so my devices died. The provided tiny aisle TV which played programmed shows and movies kept freezing, skipping, and turning off. Entertainment is usually the saving grace for budget int'l flights, whose food, service, and comfort can be expected to suck. Next time I'll shell out for Korean Air or Asiana."
Cons: "Uncomfortable seats, too long of a layover"
Pros: "Flight was good"
Cons: "This flight was delayed and delayed and canceled at the last minute. I couldn't make my connecting flight and had to send the night in the airport. No compensation was offered and I had to change to American Airlines, which was great."
Pros: "Crew was fine, plane was new and in good shape, seat was typical and fine."
Pros: "Nothing. I hate sitting in the back of the plane and I hate the middle seat."
Cons: "The middle seat and lack of food and no screen in the back of the seat."
Pros: "Charged for wi-fi never worked. Every employe I felt with was extremely rude. Never again"
Pros: "It took an additional 45 min to leave the gate after boarding and then when we landed it took an hour to taxi to the gate. THEN when I got my bags I had to walk to another gate, but the underground train was not in use since it was too late. I have to walk on a boot because of an Achilles injury... It was horrible. I didn't get to my car until an hour and a half AFTER getting my bags. I left Phoenix at 7pm and didn't get to my apartment until 2am. And I had to get up for an 8am meeting the next day. I will say the crew on the flight was amazing and upbeat- they made the trip!"
Pros: "I traveled on dec. 25th this year and was a little worried about making it to Jersey in time for a party. I boarded plane planning on worse case and landed finding myself in best case situation,on time and safe. Thanks,for keeping up the good work, that truly seems to be a fading mission for most airlines to uphold these days. So, again, cheers and happy holidays !!"
Cons: "Flight was oversold and delayed- twice."
Pros: "Smooth ride, comfortable seating"
Cons: "The Tsa was the slowest I've ever seen in my entire life no exaggeration"
Cons: "My flight was eventually rescheduled 13 hours later."
Pros: "It was okay, but not the best for my first time with United."
Cons: "Lady was rude when I was asking what beverages she was serving."
Pros: "The flight attendants were nice"
Cons: "Missing my international connection, having to spend 24 hours in San Francisco, not able to reschedule on a different flight. United paid for my hotel and gave me three $7 food vouchers. They only gave me 4oz of soda...I asked for the can and the flight attendant was rude. I wouldn't pay $7.99 for 3 hours of wifi."
Pros: "They put me on the back row on the aisle. I was extremely tired but could not get any sleep. People brushing by me. Try to change my sitting before but was denied. As I walked on the plane there were many open seats I could have sat at. But those who paid more money and the standbys got those seats. I do not like United preference of people. I was the low man on the totem pole."
Pros: "Got us to our destination about 25-30 minutes ahead of schedule. Comfortable seating in the exit rows."
Cons: "Got assigned an exit row seat by United but my fiancé could not sit next to me unless she paid extra even though the exit rows were completely empty besides myself"
Cons: "Was not offered snack. Not really a seat I should have paid more for."
Pros: "We had plenty of room with our young children. Everything was super clean!"
Pros: "The seat was a true misery."
Cons: "The airline, perhaps due mostly to the weather, repeatedly delayed and then cancelled my two flights. Even the next-day substitute flights were delayed. I was supposed to get to my destination at midnight, but I actually arrived one day and two hours later--at two in the morning. Got home at 4 am"
Pros: "Everything is good"
Pros: "Seats and legroom seem roomier than other airlines. Helps that seats don't recline."
Pros: "More leg room"
Cons: "Carry on baggage fees AND checked baggage fees. In all my trip with frontier ended up being more expensive that the competing airlines would have been. I may have been okay paying that for the extra leg room, but I would have rather known up front, not at check-in"
Cons: "The additional fees for everything."
Cons: "11 hour delay .....Flight 740 From phx to den departure @6 am had a mechanical. First it was going to be delayed until 10 am them 11 am then 4 pm then 530 pm .it left at 6 pm . It got in at 9 pm by the time we got the car and got to out friend home it would have been close to 11 . We would have been up for 20 hours ( got up at 3 am to get there for a 6 am flight . We were going to a business meeting in demver in the morning in the afternoon a 70 th birthday lunch for my best friend. This trip was planned for months . We live in phx after it was clear we had missed both events we went back home @5 We ended up paying for a supper shuttle and a rent a car in Denver . We paid all that money To go noware the customer service woman there , was uncaring to everyone on board we were just on our own . I am heartbroken we missed the party ."
Cons: "Crew not that friendly. When boarding first flight attendant seemed annoyed that I asked her about my seat. ** there is a fee for about everything on frontier. I would rather pay additional for the tickets on other airlines because the process to check in luggage, get to the gate, and have the Benicia of not being charged for every little thing is WORTH IT. You end up paying more to fly frontier by the time you are done paying for the extras. I prefer the one stop shop. Convenient and no drama."
Cons: "We sat on the tarmac in DSM for an hour!!!"
Pros: "I arrived to my destinations on time....that is all."
Cons: "The whole negative experience started with having to pay for my carry on. Yes, this was my fault for not knowing or expecting the extra $45 each way for my carry on. Water was not given during the three hour flight - you pay for all refreshments! The planes feel like a budget experience with cheap fold down trays and arm rests that slam down making lots of noise, and there is very little foom under the seat to put a small bag. My same small back pack that fits under other airlines seats wasn't even close to going under forcing me to straddle for the the entire flight. I will NOT use Frontier again. The airline feels like Alligeant that costs much less. I'll stick with Southwest!"
Pros: "Everyone was friendly, courteous, and professional."
Cons: "No warning of carry-on charges."
Cons: "Tight seating not well padded. Crew very pleasant"
Pros: "The check in Gal was great."
Cons: "Everything else."
Pros: "I didn't like anything except for getting to my destination in one piece."
Cons: "I will never fly Frontier again. The stewardess on the first leg of the trip was very rude to the people seated in front of me. They were unorganized and they nickel and dime you to death. who makes you pay for your seat? Frontier. They emailed me five thousand emails about checking in after I checked in. They want to charge you three dollars for a soda. It is not customer service. Having a survey for customer happiness is stupid when they aren't working to make the customer happy. It has become evident that airlines do not care about their customers anymore. I mean if you are going to make us pay for everything then at least be polite. And on the return flight we had to sit for a half hour and wait while they moved another plane that was occupying out gate."
Cons: "Every time they delay in flight this is happened 20 days before on same flight"
Cons: "Hidden Fees, thankfully we could afford the extra $20/seat. On the first leg of the flight it was 100 degrees in the cabin, and there were NO beverages available at all. We were told there would be a 5 minute wait on the tarmac before unloading...we've been here for 45 minutes with no end in sight."
Pros: "Fast flight, nice crew."
Cons: "Extra for luggage, charging for water, 4 hour delay."
Cons: "Seats sucked"
Pros: "It was booked at the last minute, the price was great! I wasn't able to travel as planned, but when I travel next I will use KAYAK!"
Pros: "My takeoff and landing in Phoenix were exceptionally smooth and comfortable. The flight attendants on the return flight to SLC were very personable and friendly with a sense of humor."
Cons: "I was not aware that I would be charged for a carry-on bag for each direction of flight. Thank heavens I had extra money in my account."
Pros: "Arrived early. Friendly crew."
Cons: "Baggage fees."
Pros: "Very fast check-in, boarding, and flight. Extremely cheap ($25 incl. tax, $50 with a checked bag). Professional and courteous crew and staff."
Cons: "$25 for a checked bag."
Cons: "I contacted Frontier about a week before my flight to let them know my friend I was flying to visit had to make an emergency trip to see her father who was dying of liver failure. On the first attempt I was notified that only immediate family members were would be an excuse but that I could try to request through a different faucet of emergency circumstances. I put through another request and was never contacted. I did not fly to Salt Lake but I was still charged even though they could very well have sold my seat to another person and made double the money for the seat. I am very disappointed with the service I received from Frontier."
Cons: "The same 2 screaming babies entire flights. Attendants allowed with no assistance."
Cons: "I got stung by the $30 each way for a carry on bag. This made the flight the most expensive of my choices rather than the most affordable. Never again."
Pros: "The price. For the very short distance it was worth it."
Cons: "The very obese man next to me."
Pros: "Nothing, they were a rip off from the start!!!"
Cons: "Price gouging, dishonesty in advertising regarding fares and carry-on charges, using the excuse that they are a "boutique" airline to justify gouging customers for everything imaginable!! Poor seating, Mickey Mouse drink/snack trays, you name it - they will find ways to cheapen it and charge for it in usurious ways!!! Our family and employees will never grace the threshold of their airline again!!"
Cons: "Customer service wasn't readily accessible."
Cons: "Boarding was late"
Cons: "• Questionable luggage policy • Fees for carry on luggage • Fees for seat selection • Very, very uncomfortable seating • Plane smelled bad • Will not fly again"
Pros: "I like the roomy seats and leg room"
Cons: "I have no complaints"
Cons: "I didn't like having to pay for a seat if you wanted a specific spot. I hated paying $45 for one piece of luggage. I also had to pay for tomato juice. I will never again fly Frontier."
Cons: "I didn't get to take my flight , because a family emergency had occurred and there was no way for me to cancel or exchange my flight . Very inconvenient . Never buying from here again ."
Cons: "Horrible customer service and company policies. Will NEVER fly frontier again."
Cons: "It's ridiculous that you have to pay 40$ both ways for a carryon, your airline advertised a cheaper flight but with hidden fees. Will never fly again."
Cons: "I felt duped and deceived by the slimy nature of your airline not being upfront with its prices. $13 dollars to choose a seat??!? 40 FREAKING dollars just to WALK on the plane with my carry-on?? I thought Fronteir would be like other airlines but no, I had to pay $53 TWICE just to walk on the plane for my round trip flight. If my flight is going to be $106 more than what I paid on the ticket, then tell me upfront so I can know not to fly with you guys. And after all of that, being tricked into paying more than HALF of my ticket price in stupid hidden fees, your plane was cramped and austere, lacking the padded chairs, ample legroom, normal-sized tray tables, and conplimentary beverages available on countless other airlines. So I basically paid $100 extra for a cramped and uncomfortable flight. I was disappointed in your airline as a whole and will never be flying with Fronteir again."
Pros: "The safety of the flight, kindness of the attendants and the cleanliness of the plane."
Cons: "The hidden fees. I purchased a ticket not knowing that I would then have to pay for a seat! How ridiculous is that??? Did you expect I would hold on to a handle like on a subway??? If I purchase a ticket, I expect that to include a seat. Your ploy to attract people to purchase tickets, and then charge up the nose for even a seat as well as a carry on bag and peanuts, is not impressive. I will not purchase a ticket on Frontier again and I will definitely let my friends and family know that they will be paying just as much for Southwest if they do so. I'd rather know up front what the total charges will be. Very disappointed in this aspect of my purchase."
Cons: "Paying for a carry on bag"
Pros: "This was my first flight on Frontier and didn't know what to expect. When my iPhone boarding pass wouldn't work at security I was sent to the Frontier counter and they helped me instantly. The Phoenix boarding lounge was NOT a good introduction with holes and rips in the seats and a "sofa" that rocked everyone on it whenever someone moved.. The gate attendant however was great - and funny. The plane was VERY nice and made up for the lounge plus we made it to Colorado Springs 20 minutes early! The price ($56 including fees and taxes) means I'll be looking at Frontier in the future."
Pros: "Staff was very courteous and pilot performed an excellent landing."
Cons: "Flight was delayed three times, no reason given. Arrived at 2:15 am instead of 9:45. Could have at least offered free drinks."
Cons: "My flight got canceled so I had to buy a new one."
Cons: "Paying for carry on."
Pros: "I liked how fast the boarding went. The flight attendants were very nice. The wine was nice. We were kept informed about the fact we were running late. Still arrived on time. Plane was clean."
Cons: "No entertainment! But I expected that so that is okay. Unclear why the question. People next to me bought a snack but the one they wanted was out. They were disappointed. I did not like the fact that luggage is so expensive to check. I could not believe I had to pay for a seat once I had bought my ticket. I thought that was part of the price of the ticket. I can't fly standing up."
Pros: "The cheap fare."
Cons: "Paying for luggage that I carried on. Paying for every drink, except water. Paying for snacks."
Pros: "I really liked the tickets prices and the boarding was fairly smooth."
Cons: "I understand there is a trade off for the lower price fair but $40 a one way for your bag is a bit much. The crew largely were not very engaged with the passanger. I all but had to rais my hand and shout out to the attendant to take my order - the passanger next to me had to say something to the attendant on my behalf. I get people at one point or another have an off day - but it was bad a Ly the same on the way on second leg f the trip"
Cons: "Delay and Carry-luggage is charged"
Cons: "They list a lowball price and hit you with add-ons. I'll not book on Frontiers again."
Pros: "There was a gate issue in PHX, but they found another gate and we still arrived on time."
Cons: "I do not like random seat assignment. I was not aware of this until check-in."
Cons: "The seats are incredibly uncomfortable. They do not have a complimentary beverage service. The landing was rough and on top of all that they charge for every little thing. I had to pay $60 for a CARRY ON. I will NEVER fly with this airline again, and i recommend you spend the extra cash for an airline that actually cares about their costumers."
Airlines flying from Phoenix to Utah have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights