Daily cleaning, installation of cabin HEPA filters
|December||Best time to beat the crowds with an average 6% drop in price.|
|July||Most popular time to fly with an average 28% increase in price.|
Average price round-trip
|$621||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 28h 05m
The cheapest ticket to California from Pisa found in the last 72 hours was $319 one-way, and $407 round-trip. The most popular route is from Pisa to Los Angeles, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $741.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 585 active cases of COVID-19 diagnosed in US and 0 deaths as of Dec 2 2020
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KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to California.
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Scores according to KAYAK customer reviews
Cons: "We weren't alerted there was a chance of delays. Over two hours late."
Pros: "Having three seats."
Cons: "I had three seats to myself! After getting elbowed all the way from Amsterdam to Minneapolis, I was tired and I slept three good hours."
Cons: "Sat on the runway for over an hour to get the gate. Unacceptable."
Pros: "Didnt expect dinner but was served"
Cons: "Delayed flight, offset entertainment, touch screen un responsive"
Pros: "Personality and charm of the flight attendants made it an especially relaxing trip."
Pros: "Great selection of movies"
Pros: "Food was plenty."
Cons: "Long security lines at Logan. No free WiFi"
Pros: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"
Cons: "Delayed take off and waited for the bridgr"
Cons: "Flight was delayed by 2 hrs. Annoying!"
Pros: "The plane wasn't cramped, the flight staff was helpful, and we got to our destination extremely quickly. And they gave us like two rounds of snacks which is unheard of on such short flights. Easily the best domestic flight I've ever taken."
Pros: "Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid..."
Cons: "Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade."
Pros: "Quick and easy flight. Took about an hour and twenty minutes."
Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"
Pros: "Very nice and friendly crew were very efficient."
Cons: "Very nice and friendly crew were very efficient. Unfortunately, we had to wait over 20 minutes to get into our gate because another plane was there, so we arrived late. Not DELTA's fault."
Cons: "Delayed for an hour and fifteen minutes"
Pros: "The crew on Delta create a welcome atmosphere every time I have flown with them."
Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."
Cons: "Horrible wait if nearly 30 minutes after landing"
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
Pros: "Entertainment system"
Cons: "Crew lacked any customer centricity, service was poor"
Cons: "Boarding process was horrible, it was first class, priority, zone 1 and then all other zone. There was no order. Flight was delayed. Had a 3 hour delay on the tarmac!"
Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"
Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"
Pros: "entertainment services"
Pros: "Fantastic SFO-based crew serving Delta One cabin. They are attentive, and constantly walk around the cabin to provide service."
Cons: "Delay at JFK (first, the inbound aircraft coming late, then 2.5 hrs taxing at JFK, finally landed in SFO but the gate was occupied)."
Pros: "Excellent video selection, Sweetwater 420, cookies were good. Landed 20 minutes early."
Cons: "Boarded 20 minutes late. Very very cold. Bathroom horribly disgusting. Coffee too cold."
Pros: "They arrived on schedule."
Cons: "Seated in the rear middle seat. I had no options to select a seat when I checked in or made my reservation that wasn't an extra charge. I'mover 6' tall and middle seats are painful, especially cross country. Airlines need to be a little more attentive to their customers' needs. If a passenger is taller than average, and the flight is more than 60 minutes, provide comfortable seating at no extra charge. If a customer has a short layover, which their system knows about since it is the sourve of the flight plans, put the customer toward the front of the aircraft since these flights are habitually late and customers end up having to sprint through airports to try to make connections."
Pros: "We took off and landed early. The crew was wonderful and the snacks were exactly what I needed."
Cons: "We landed early and were stuck waiting on the plane for an hour and fifteen minutes for a gate to open."
Cons: "Delayed four hours"
Pros: "Flight attendants"
Cons: "Tv wouldn't work and delay that wasn't weather related and the food was awful"
Cons: "Flight was delayed over an hour resulting missing connecting flight"
Pros: "Crew was polite"
Cons: "Rocky takeoff"
Pros: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."
Cons: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."
Pros: "Both flights were on-time, no gate changes. Staff was friendly enough, and seat back entertainment was appreciated. Everything went as you always hope it does for flights!"
Pros: "Decent food and drink. Flight attendants were very nice, although not quite as excellent as on the other Air France flights which I had on this trip"
Cons: "The seat is angled when fully reclined so there's a feeling that you'll slide off the seat, making it difficult to find a good position to sleep. Video screen seemed quite large. Headphones were noise canceling and worked well"
Pros: "Delta treats diamond medallion members better than any other airlines treats their elite members"
Cons: "No in seat entertainment"
Pros: "I liked the free in-flight entertainment - movies, music, HBO, etc. That was very nice and helped the flight fly by"
Cons: "They should have separate lanes on boarding like United. Then people can line up in the appropriate group."
Pros: "Helpful, efficient crew. Upgraded coach seat with extra legroom was comfortable. Wish all coach seats were like that."
Cons: "The cabin was freezing. Sound for movies not clear, made understanding the dialogue difficult."
Pros: "Some entertaining choices but not all clear which ones were in my flight"
Cons: "The food I wanted had sold out by the time I ordered it"
Cons: "I did not like being assigned to a seat that did not recline at all and was given no up front warning so it was a very unwelcome surprise at the start of my 6+ hour flight."
Cons: "Spent 90 minutes on the plane before it even took off."
Pros: "The flight attendants were friendly and efficient."
Cons: "The flight was over two hours late because of winds in San Francisco."
Cons: "I got very cold during the flight, the ac was so cold that I had to stay in my winter jacket and a hood."
Pros: "Have not flown Delta for some time and was very impressed. Definitely would fly again."
Cons: "I was charged $65.00 for checked luggage; my layover was only 50 minuets and had to rush...last person to board."
Pros: "Seat was comfortable and the food was decent."
Pros: "Flight on time"
Cons: "UAL sucks, as expected."
Pros: "Aircraft, cleanliness, crew, food"
Pros: "On time-well organized!"
Pros: "On time. Smooth flight. Crew was extremely nice and helpful. Food was better than expected for airplane food."
Cons: "My particular seat had an entertainment system that only had about half the movies of the other seats. I notified the attendant who told me that this is a known issue that affects a number of seats on the plane."
Pros: "Same as above"
Cons: "Same as above"
Pros: "I was really surprise that the coach seats were comfortable and had plenty of space. Flight was on time and it was easy to check in luggage. I truly enjoyed my 12 hour flight. I will be booking my international flight with Lufthansa again."
Cons: "The on plane entertainment wasn't up to par. Not a lot of selection for sitcoms, if they had a sitcom it was only 1 episode. 12 hour flight I didn't have much to watch after the first 6 hours. Food was ok."
Pros: "good service on time performance comfortable ride"
Cons: "movie selection was terrible but worst part was landing and the hand off to United. Getting thru customs at LAX was horrible! had a short connection and both airlines just left us completely on our own. no coordination or help getting thru mind you we were in flying business class! and we got a complete lack of assistance getting to our connection."
Pros: "Decent food, wide variety of in flight entertainment (movies and tv shows) and great, friendly service! Overall great value! Will fly Lufthansa again if going to Europe!"
Pros: "Great airline with friendly crew, good food and entertainment."
Pros: "The movies, the nice flight attendants, the constant service."
Cons: "Food was not good. Seat leg room very uncomfortable"
Cons: "More current movie selection would be nice."
Cons: "overall service"
Pros: "On the whole, classy service and comfortable The flight attendant who took the time to help me understand how customs would work"
Cons: "The flight attendant who said she'd get back to me when I had a question about connecting flights. Not only did she not get back to me, but with annoyance asked me hadn't I heard the captain's message on the loudspeaker. The captain had said to ask a flight attendant for further info, which is what I was trying to do."
Pros: "Comfortable, crew are very helpful and cheerful."
Cons: "Food isn't that good"
Pros: "The amenities were a nice touch (headphones, blanket, pillow) and nice selection of current movies. The captain made timely announcements to update us where we were flying over and what our expected arrival time was in German and English."
Cons: "I was surprised that there were at least four dogs on the flight, some without a carrier. I didn't care for one of the meals which was mixed peppers with onions, cheese and potatoes. I thought the meals were overly salted but what airline's meal isn't."
Cons: "My video player did not work properly for the whole 11.5hrs of flight from Munich to LA. It was extremely tough to get it to play a movie. I am not blaming the crew, but their only suggestion was to restart it... Which I did... several times... but the player had a life of its own. Eventually I found a way to be able to get to a movie and get it to play, but it was not easy. I wish that there would be an extra player that could be provided as a replacement... Thank you."
Cons: "There was a 4.5 hr delay due to "technical difficulties". We had to switch planes. This caused me to miss my flight to Tucson out of LAX. When I asked them to help rebook my flight that Lufthansa caused ne to miss, i was told there is nothing they can do. Seeing as how that last flight was not booked through Lufthansa. This is absolutely ridiculous! There were no Lufthansa flights into Tucson so I had no choice but to go with another carrier! So after a long grueling 4.5 hr delay and 11+hr flight now I have to stay in a hotel because my flight out via Southwest was the last one out for the day and The only nonstop flight departs at 12:35 tomorrow. Thank goodness Southwest booked me on another flight at no charge! They take care of their customers. It was not their fault I missed the flight. It was dur to the "techincal difficulties" with Lufthansa. And every hotel within a 8 mile radius has been sold out. And at one point I booked online only to find out upon my arrival, after paying for taxi and havig him leave, thAt this hotel is sold out and should not have allowed me to book online. So after landing at 7:15 pm at LAX I am just now in bed at a hotel after searching and paying for cabs etc. And on my dime! Absolutely ridiculous !!"
Pros: "missed my connecting flight to hawaii, Lufthansa, put me up in a room and feed me, thank you. Plus got me on the next flight out."
Cons: "if I could have got off the plane quicker I maybe could have made my flight. took 20 minutes to de de board"
Pros: "Wrote my thoughts in the wrong section. See Milan to Frankfurt"
Cons: "I had ordered muslim meal but was served vegetarian (meatless) meal instead. Muslim meals can be served with halal beef,chicken, mutton or fish / seafood. Food served was substandard and tasteless."
Cons: "I started to get hungry between meals."
Pros: "The crew did their best to help several people whose seat requests were not honored including a woman traveling with a dog who was given an aisle instead of a window seat. Crew came around with water and juice frequently."
Cons: "Seat assignments were not honored. My husband and I were seated in two different rows even though we requested to sit together in an aisle and window seat and checked in the day before the flight This happened on all four legs of a trip to South Africa. Extremely narrow seats and little leg room. Felt like a cattle car. An aggressive woman with disruptive, screaming children was allowed to Torture passengers for a good five hours of the flight before the bursar finally moved her. This was after several hours of complaints from other passengers. She was eventually moved twice due to passenger complaints. The situation should have been handled after the first complaints which occurred two hours into the flight before the situation completely detiorated Food was terrible and meals ran out."
Cons: "Cramped seating in Economy"
Pros: "The flight left on time and arrived on time. It would've been helpful if more announcements were translated to English."
Cons: "Everything went smoothly."
Cons: "the person sitting next to me, barefooted the whole flight with nasty toes"
Pros: "Very professional and courteous staff. Thanks, for an enjoyable experience."
Cons: "We had no complaints and I am confident any concerns would have been immediately addressed."
Cons: "The window seats are not comfortable like in other planes. The windows are too high, you don't see anything. The seat is too far from the window so you cannot lean towards it. For a 10 hour flight it was not comfortable."
Pros: "Excellent crew & service; enjoyed the special meal selections and the great movie options."
Pros: "New plane has nice wider seat."
Cons: "Letter size on In-Flight-Entertainment is too small. Units looked more like a tablet and some function seems missing or hard to find. Passenger needed to put on the foam piece to the headset. Hard to do as I broke both when trying."
Pros: "everything else was fine"
Cons: "the bathroom smell. they should have at least a good smelling soap, like lemonsoap.... the pasta was too overcooked."
Pros: "Service was so wonderful - very attentive crew."
Pros: "Service with a smile. Great food. Great use of space for bathrooms away from passengers"
Cons: "Food was quite disgusting. Further, I was sitting next to (6!) babies, who took turns through the whole duration of the flight to cry, shout, and jump around: it was impossible to get any sleep, or work done."
Pros: "Friendly staff, good beverage service, good movie selection. Lufthansa is my favorite airline to fly."
Pros: "The crew was very friendly"
Cons: "The seats on my return fight were terrible! my knees were touching the seat in front of me. nehmen the person ahead leaned their seat back, I only had about 10" from my face to their seat. Terrible! Also difficult to watch a movie with the screen that close to your face; that's terrible on the eyes."
Pros: "Lufthansa flights was great as usual. Super Clean airplane, polite crew, entertainment selection was good, well functioning head rest design!"
Cons: "The western vegetarian/Vegan meal's texture, taste, and quality was astoundingly aweful. It was actually funny how bad the food was."
Pros: "Smooth flight!"
Pros: "Again, service was excellent. The flight crew were attentive and served with smiles. Food was good and all entertainment devices worked."
Pros: "The plane is nice and big, and clean. The flight attendanrs were very helpful, and friendly. My seat was very comfortable, with a lot of leg room."
Cons: "The flight took off over 30 minutes late (in both directions), and the food really was terrible. Most of it was over cooked, and unappetizing."
Pros: "Flight crew made sure to tell me when to look out the window at some amazing mountain views."
Pros: "IT WAS ALL PRETTY GOOD"
Cons: "THAT I WAS IN COACH BECAUSE I DIDN'T WANT TO PAY FOR AN UPGRADE"
Pros: "Very friendly crew, prompt service, smooth flight, clean airplane and the inflight entertainment was nice too. Love the cams on the airplane, to see what's going on outside"
Cons: "The de-icing took some time but obviously it's for everybody's safety, but it did delay us, as well as the ownerless luggage that had to be removed from the airplane. I do appreciate LH making safety their priority"
Pros: "friendly crew"
Cons: "Twice the choice between chicken and pasta - more variety bumpy landing after pre boarding no announcement that now general boarding"
Pros: "Food was actually daily good"
Cons: "Flight was rerouted to drop off sick passengers. 10 hours after being served lunch and after the sick passengers had disembarked, there was little update on the flight status and no update on passengers getting dinner. The crew did not hand out water or snacks in the duration but instead ate and drank themselves in the crew area. If you wanted to eat or drink you had to interrupt them, and specifically ask to have a glass of water. If as a flight attendant you are hungry or thirsty after not having anything for so long, it's a good assumption the other 250+ passengers are also. Very inconsiderate."
Pros: "Air bus was amazing!"
Cons: "See above. Horrible."
Pros: "The service and the entire crew were outstanding"
Pros: "Entertainment was a little better than usual, but could have had more current movies. Food was OK. Nothing special, but more than acceptable. I like the ice cream. Although we had a late start, we got to San Francisco pretty much on time."
Cons: "I don't like being scrunched in a little seat for 10 or 11 hours, but then I am not willing to pay for a bigger seat and more leg room."
Cons: "My flight never happened due to the cancellation."
Pros: "Great crew, very friendly"
Cons: "Prior to departure, we were told to check in our carry-on luggage due to flight overbooking..... Turned out that there were lots of overhead compartments/bins were totally empty. We were not prepared for that so cluld not pack personal items accordingly"
Pros: "flawless flight, pleasant captain, friendly crew, free drinks, better than average food, enough food, toilet rooms not crowded, entertainment as good as can be expected, charging stations, reclining seats to the extreme"
Cons: "music could have more variety. window shade jammed... could not close, light broken, impossible to extricate oneself from seats due to reclined seats in front."
Pros: "Outstanding service"
Cons: "Down onevtoilet from get go was unfortunate but not a big deal until both toilets on our side were out.."
Cons: "Poor service from the customer service phone line. Pure waste of time. Couldn't help with simple questions about checking in...Sad"
Pros: "Lie flat bed"
Cons: "Non-A380 plane feels very old now and in need of an overhaul. My biggest complaint was the food. On the outbound leg (SFO-LHR) I had the pasta dish which was dry and poorly cooked so on the return flight I opted for the beef dish which was ok. I thought that the pasta was just a one-off issue. When the pre-landing meal arrived, it was so bad I had to look at the menu to see what it was (pea mousse with artichoke and almonds). It was completely inedible. Finally the amenities bag consisted of hand cream, face lotion and lip balm as well as the std toothpaste, socks, eyeshades etc. in the past there were far more items in the bag. Overall it feels like BA has cut costs and I had a reasonable deal on my flight price which I was willing to pay just to have a lie flat bed. I can't imagine if I paid $5K for this flight and had the same experience. I recently flew Emirates from SFO to Dubai in business class and it was comparable to first class in BA."
Pros: "The crew were professional and helpful. The movie selection was great. I like the flight tracking 3D feature."
Cons: "The seats provide very little legroom."
Pros: "Great, very comfortable, easy transatlantic flight"
Pros: "There was sufficient too in seating. The crew brought water around several times during the flight."
Cons: "There was no welcoming/comfort packet. That would be a small cost, but makes people feel tended. I left my sleep mask and in-flight socks because I expected British Air to provide those things as they have before. The snacks were insubstantial. No nuts, fruit, or cereal bars; only fluff. The "pizza" was tough. Not a good choice for microwaving."
Pros: "Amazing flight - Crew was attentive and helpful"
Pros: "Entertainment selection"
Cons: "Snacks were carb heavy and protein low"
Cons: "The BA ticket counter did not open early enough with enough staff to get all passengers checked in time. As such, the plane was delayed and we missed this connecting flight. Other people were in the same boat. We had no chance to make our connection but others did. While the flight crew offered weak apologies advising they had no control, they made no effort to help connecting passengers in ways the could control. Such as asking all passengers to remain seated allowing connecting passengers off the plane first. Something I've seen done on many other airlines numerous times."
Pros: "Crew was so professional and friendly Plane up to date and comfortable Food was good"
Cons: "List luggage for 4 days"
Pros: "The crew was friendly and helpful"
Cons: "The meals are very high in carbohydrates, much of which I and others cannot eat. Please provide healthier choices for all passengers such as fresh fruit, vegetables, cheese and nuts."
Cons: "Strike in Pisa which BA knew about and not advised to us on check-in. Bags stranded for more than two days."
Pros: "Food Movie selection Flight attendants"
Cons: "Nothing: everything was beyond expectations"
Pros: "The in-flight food was good"
Cons: "Not being able to select seating for free at time of ticket purchase"
Cons: "Old airplane, no movies at all- none- grumpy service, small seats that do not recline and no food on a 6.5 hour flight"
Cons: "Terrible food, no option available online to order special meals, the restrooms were filthy and not looked after. We are never flying either British Airways or Aer Lingus in future. It was a big mistake !"
Pros: "NOT A DAMN THING"
Cons: "We booked on Kayak for a British Airways flight international--but it was a bait and switch. We ended up flying on American Airlines--the WORST! And our whole reason for booking British Airways was to avoid any US airline... We paid a premium, plus Kayak then sends you to a third party processor that charges you another $100 booking fee! American Airlines was terrible! Not even an entertainment center on on this flight (OLD PLANE THAT SHOULD BE TAKEN OUT OF SERVICE!). THIS WAS A BARE BONES PLANE> We will NEVER use KAYAK again."
Cons: "The food vendor did not supply the right number of each type of meal so they ran out of 2 types of meals almost immediately. This made for frustrated customers & BA flight attendants apologizing for things that were not their direct mistake."
Cons: "They ran out of food option so at a certain point the only option was mushroom risotto. Also my husban ordered a lactose free meal which he received but all the other snacks and meals on the flight included some type of lactose product."
Cons: "Flight was late."
Pros: "Helpful staff at BA Heathrow and crew onboard BA287. Great luggage delivery speed at SFO relative to other cities recently visited."
Cons: "Lost my wife's reservation for return trip. Thus, lost the extra luggage reservation and payment as well. Seems Aer Lingus failed to input her ticket properly into BA system. That's what BA claimed, anyway. It had been a mystery as to why we could not check in on line so we knew something was wrong. Could not easily pick up phone to correct while in UK. FINALLY, BECAUSE OF LATE CHECKIN, SEATS WERE MIDDLE MIDDLE in a giant airbus jet and quite a bit less desirable than we usually get by checking in early and arriving early. Overall a disappointment, tho we arrived safely and nearly on time."
Pros: "This flight had. USB charger. First in 4 flights to do so. A380 was slightly more comfortable than outbound aircraft."
Cons: "Connecting flight cancelled. Rescheduled flight delayed. Food was poor and not very substantial."
Cons: "Most uncomfortable 6 hour flight I've ever taken. No food or snacks served whatsoever, no entertainment options, flight attendants were curt, not even pillows. This would be OK for a shorter flight, but for 6 hours is ridiculous. This was worse than even the cheapest economy carrier. American Airlines bad service is definitely not what i was expecting booking a flight through British airways, which is consistently top- notch."
Pros: "Not much"
Cons: "It took us over an hour to board. There were 3 lines. 3 attendants. One attendant would leave and we would be left standing there for 20 min. Then they lost my luggage. After 1 day they said they found it in Rome. Each day I would call and they said Rome wasn't sending it. They said they were in India and they couldn't do anything. Finally after 5 days I got it"
Pros: "Overall it was good. Food and service were great. While in the air, this is one of the quietest flights I've been on. I was impressed with the food compared to other flights I have been on and I felt that there was way way more space in a normally priced seat."
Cons: "Take off and landing were a bit rough. Since there are so many people on this plane boarding can be a bit of a nightmare. Overall good. Slight delay but not bad."
Pros: "The staff was amazing and the food was timely served. What a wonderful experience."
Cons: "There was nothing I didn't like"
Pros: "Plenty of space on Airbus"
Cons: "Crew didn't address complaints, loud party like atmosphere for crew without regard for passengers. The Airbus wobbles when it hits turbulent air, which makes air sickness common."
Cons: "They cancelled our flight and the only reason we flew with them is so that we could fly on an L380. After they booked us on American Airlines, they rescheduled the flight that we really paid for. THEN, when we tried to check in at the airport we found out that BA did not actually book us on American even though they gave us seat assignments. We almost missed our flight home because of their horrible service. Will NEVER fly BA again."
Pros: "I like everything except for the delay of departures"
Cons: "The flights were delayed both ways. On the way to London it was delayed 45 minutes and 1 hour 45 minutes on the way back to San Francisco"
Pros: "Crew was attentive and friendly, food was decent, good selection of new movies on board"
Cons: "The plane was delayed, boarding was slow"
Pros: "Great service, good food, good seats and movies.,"
Pros: "American Airline agent in Madrid was very helpful during check-in by finding us comfortable seats together."
Cons: "We could not do check-in on-line. Same as on the way from SFO to London and then Madrid. This is absolutely unacceptable. We plan neither use British Airways ourselves nor recommend it to any of our friends or family members in the foreseen future."
Pros: "A very good flight."
Cons: "The seats are uncomfortable for such a long trip. Not because of the room available, which is okay, but because of the seat itself, which is too hard to be seated for so many hours. It should be a little softer."
Pros: "Flight itself was fine"
Cons: "I couldnt confirm my flight and after many phone calls found out it was cancelled and they couldnt find an acceptable plan to rebook till 3 hrs before departure...very stressful."
Pros: "The seat itself is mediocre. It's a bit narrow. The flight attendants are awesome deliver fantastic service, making the whole experience a good one"
Cons: "The seat. Bags were lost for 2 days"
Pros: "Reasonable comfort in business class, seat in upper deck on 747."
Cons: "Ageing, tired aircraft, disengaged crew, basis IFE system."
Pros: "Overall the flight was good. We took off on time and arrived on time. The crew was very courteous and helpful. The food was ok. While I understand that we get what we pay for, the seats are too squished for such a long flight."
Cons: "I did not like the 10 hour layover in London especially because there appeared to be earlier flights. I also did not like sitting in the middle of two people who would not stop talking really loud on their cell phones."
Pros: "There was no food provided and there was no entertainment on this flight. Plus, this flight was on American Airlines; not British Air. I would give British Airways higher marks overall."
Cons: "BA overbooked the flight - left us guessing if we would be able to board the flight till the last minute. Finally, when they gave us the seats, we had to rush through security and run all the way to the gate. Not how you want to end your vacation. For both the meals, when they stopped by my wife, incredibly they were out of the meal of her choice! Hope their service gets better."
Pros: "The crew were exceptional and so was the food."
Cons: "The choices of entertainment could be better with much more choices and varieties."
Pros: "Flight was comfortable till the last hour."
Cons: "Boarding was chaotic and unorganized. Only 1 jeddy was open. More drink service would be better The last hour was terrible. Lots of turbulance. This was probably not the fault of anyone."
Cons: "Did not make this flight"
Cons: "Not as crowded as the LAX to PHX"
Pros: "Overall very good flight!"
Cons: "Nothing much!"
Cons: "O Hare sucks. Flight always gets delayed."
Cons: "The flight was very good. The landing sounded rough with a lot of braking. Crew were really friendly. The food was expensive but fresh sandwich. Plane was beautiful. Lovely flight overall"
Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"
Cons: "American airlines needs to improve their inter hub options"
Cons: "AMERICAN IS THE WORST. Never flying with them again. My flight was cancelled, &they would NOT rebook me until 2 days later. REFUSED to compensate for the hotel I booked for the night. Held my baggage hostage & would not return it for a whole day. And their customer service is non-existent."
Cons: "Flight was delayed twice, and the flight was very bumpy and the pilot really had a bad landing."
Pros: "Crew was very nice."
Cons: "More room in seat"
Pros: "That we didn’t crash"
Cons: "No food offered. Premium seating that I paid for was so narrow there was no way I could sit next to the person next to me and not have their elbows on me."
Cons: "Paid a LOT of money for a good Exit row window seat and was frozen out, even with a blanket and 2 jackets."
Cons: "The man in the aisle seat was so obese he took room from the middle seat, which caused that person to lean into my seat. I spent three hours leaning to the right against the wall. If the airlines are going to make the seats smaller, they need to make arrangements for people who don’t fit in the seats. Entertainment didn’t work."
Pros: "On time, super help , confortable"
Pros: "Being able to pick your seat ahead of time, comfortable leather seats, snacks, on-board entertainment and free carry on make it worth paying a little extra over the other budget airlines."
Cons: "Constant delays. Maybe it has more to do with O'Hare itself than AA."
Cons: "Having to check our carry ons. We noticed another passenger had placed two carry ons in the overhead. If others are doing that, it forces others to check their carryons."
Pros: "Smooth ride, good service."
Pros: "Made it closer to home. Bulkhead seats space useful when traveling with infant."
Cons: "Flight Delays. Riding a bus to the plane is outdated. Older 767 airplane. Crew did not seem friendly."
Cons: "As soon as I boarded I noticed a strong urine smell. It didn’t really go away, or I just got used to it."
Pros: "On time and convenient"
Pros: "The crew was nice"
Cons: "More than 3 hour delay, entertainment system audio did not function and the flight path was set to Palm Beach instead of Orange County."
Cons: "Late , didn't make it on our flight back to Santa Ana"
Pros: "Nice newer plane, beautiful."
Cons: "Though I was in a elite preferred seat (not biz). I had about 6-7 inches from my face to the built in screen in the headrest. Hard not to notice that I couldn’t move an inch without hitting the seat in front of me or passenger next to me."
Pros: "Too many commercials on the TV before being able to watch the show."
Cons: "The aisles are not wide enough and people continue to hit me with their luggage and hand bags. Always the people waiting block the entrance of the gate when it is time to board."
Pros: "Left on time arrived on time. Also, luggage got to the carrousel quickly."
Cons: "Nothing it was a short flight and the plane was mostly empty."
Pros: "Liked the plane and the entretenimiento was good the crew was a little rude"
Cons: "Crew was a little rude when they offering the cards I wanted one and the guy just said you don’t leave in the USA right ? So is USA residents only, Am sure there are several ways explained this without being as rude as he was"
Pros: "On time, crew was helpful and kind, entertainment options were vast."
Pros: "Really friendly crew"
Pros: "The AA flight attendant staff served good food and enough snacks and beverages to make me feel full on my 11 hour flight. The selection of movies and music was very diverse. And tge flight was an overall enjoyable experience."
Cons: "The Video on Demand service for movies, TV, and Music would skip every 10 to 20 seconds, jumping forward about 2 or 3 seconds at a time...making videos unwatchable. This was a problem for my seat, the two in front of me, and apparently many other seats on the flight."
Pros: "Very smooth trip from beginning to end."
Pros: "Crew was very nice. Free snacks provided on plane."
Pros: "On time and very professional"
Cons: "The snack had coffee in it."
Pros: "There was a TV. Crew was friendly and professional."
Cons: "Four hour layover on a flight from Edinburgh to Sacramento."
Pros: "I enjoyed the Gps chart showing the flight data from takeoff to landing."
Pros: "Rapid boarding. On time performance. Plane was reasonably clean."
Cons: "Seats were tight but OK for a 3 hr flight. AA allows first passengers to carry excessive carry-on forcing later boarding passengers to check everything."
Cons: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."
Pros: "Staff was honest. Pilot and ground representative kept us updated."
Cons: "Delay while we waited for a crew from Denver and nobody cleaned the plane while they waited. Instead the crew arrives quite late to find a dirty plane. While the plane was being cleaned our Co-pilot was reassigned. We waited on the plane while they scouted up a different co-pilot. This caused another delay. Staff did the best they could but the organizational incompetence was not lost on the passengers."
Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."
Pros: "The entertainment selection was wonderful."
Cons: "The flight left on time but arrived late by at least 1/2 hour. I am small but the seat was narrow: my neighbors kept on hitting me when they moved. And I think it is terrible to have to pay to reserve almost any seats except for the middle seats."
Pros: "Flight was quiet and uneventful, but late."
Cons: "no good glutenfree options. How about a Turkey Sandwich on multigrain gf bread? Or a wrap made with corn tortillas? Toasted almonds instead of only pretzles. Or a coconut macaroon instead of a cookie made with wheat."
Pros: "We did get onto another flight that morning in the exit row."
Cons: "I didn't receive an email to check into my flight for Alaskian airline/American Airlines, and when I tried to check in online from my confirmed ticket order the website wouldn't let me check in. When searching where to go at dallas ft.worth (DFW) airport to check in for our alaskian airlines flight the website sold us to go to terminal E 18 where they are, but when we arrived we were in fact flying out of a completely different terminal A, not having enough time to check our bags and missing the flight."
Cons: "Our flight was so late. I actually missed the original time. Ran thought TSA, sprinted to the gate and then... waited for slightly over an eternity. But honestly, the great part of AA is the super small seats, really whi fits in these seads. Thank you. I'm 4-5."
Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
Pros: "Polite and professional"
Pros: "I love the stewartesssssss"
Cons: "The dudes cause they prolly gay"
Pros: "As I was sitting there waiting to board the plane I started to have anxiety. Watching how many people lined up to get on the plane made me a little nervous. I even thought about renting a car and driving from Dallas to OC California. I waited until i was almost the last person to board. What a pleasant surprise. I was seated between 2 lovely people who probably could have but didn't hardly talk the entire flight. The conversations we did have were pleasant, and they slept some of the time without snoring. It was a very nice flight home! And I'm thankful I didn't rent a car. Flying is much quicker!"
Cons: "Same as above answer. Boarding the back of the plane first makes so much more sense! I'm totally sure you all have your reasons for doing it the way you do since you have been doing this thing for years now, I would just do it different."
Pros: "The attendants were pleasant."
Cons: "Why are you asking about entertainment? There is none. There were a few TV screens scattered about showing something, but no headphones were offered at all, and it appeared the entertainment, which was very hard to see, was NBC TV shows. The quality of air travel has plummetted over the last 10 years."
Pros: "Upgrade and lay flat seats."
Pros: "the price of the flight."
Cons: "have to pay for entertainment, no good food selections, seats don't recline much,"
Pros: "Flight was on time and luggage was not lost. In flight meal service was better than average."
Cons: "in the last row battling for share if the armrest."
Pros: "New planes were more comfortable and I love the entertainment being free and with own devices"
Cons: "Basic economy should not be an option for mileage plus members"
Cons: "That my flight got delayed in Denver over an hour and I missed my flight from LA to BJX because of that. I was suppose to land in BJX At 6am on Friday April 28th for a family emergency and now my next flight isn't till 1pm! This is the worst flight experience I have ever had in my life. Never in my life will I ever fly with united again. My plans got ruined, I was forced to sleep on the cold dirty floor of LAX. This cost me a lot of time and money, and I am upset about it. I will tell all my peers about this horrible experience and encourage them to never fly with united ever again. I do expect some sort of compensation over this horrible experience."
Pros: "All services where very good from check in to arrival In L.A."
Cons: "There wasn't anything I didn't like."
Pros: "Crew was friendly"
Cons: "The aircraft was super HOT and the seats were smaller than any plane i have ever been on. there was zero leg room available."
Pros: "The Stroopwaffle"
Cons: "The hour delay"
Pros: "It was a good flight and for a great prize"
Pros: "No big incident, was offered a small bag of pretzels, complimentary."
Cons: "Seats have uncomfortably small spacing."
Pros: "United is very reputable airline with great pilots and safety record. Prior to leaving for Mexico, the plane was examined amd found a 'mechanical issue'. All of the passengers were immediately switched to a different airplane. The safety of the airline and the pocedures used to ensure the craft was 100% was very comforting."
Cons: "I was bothered by the fee to check in 1 bag and the lack of food and ebtertainment upon the return flight from Mexico to Los Angeles. During the entire 4 hour flight, passengers were offered a bag of chips and nothing else, not even for purchase. Thus particular plane didn't have any screen for entertainment. I was most bothered by the baggage fee of $50 ($25 each way ) because the ticket price doesnt reflect an airline that charges for necessary things."
Pros: "I enjoyed the speedy boarding process"
Cons: "The flight was over booked. Very crowded and when we arrived in Los Angeles we sat on the runway for over an hour"
Cons: "Left my Kindle on the plane. It has yet to be returned/found."
Pros: "nice flight attendancts"
Pros: "There was a lot of space and a quick departure."
Cons: "When we got to LA event though we were early we had to wait. I know its not the airlines fault but it sucked."
Cons: "No entertainment at all?"
Pros: "Enough space."
Cons: "Ground staff was racist. Standards vary depending ur color. Specially at Heathrow. Ask personal question loudly."
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."
Cons: "The most unpleasant crew we have ever had in our flying lives. Rude, condescending, treating passengers as if we are not human. Lufthansa should carefully examine their customer treatment training."
Pros: "That i got home safely."
Cons: "4 5 Hour delays accompanied by apologies with a $10 expired food vouchers."
Pros: "Gate personnel were great."
Cons: "When i came back to my country everything was ok until i got my credit details and i saw that your receptionist stole money from my card. I should have pay for an exstra suitcase 60 dollars so i gave the receptionist my credit card. Yesterday I got my credit details i saw an extra charge of 400 hundred dollars !!! I am so mad and im waiting for you to cancel it and recompense. I hope it will be soon before i involve a layer and require you. My phone number is +97224518838."
Cons: "Flight was an hour delayed and I was never told the reason.. There was no enough of the beverage I wanted to be given just one can of juice.."
Pros: "Very nice staff, curtious and professional."
Cons: "In flight snack and beverage prices' seemed a bit over kill. I understand a profit needs to be made, but come on... $4 for a yogurt parfait or $8 for a shot of rum... it's a bit much. How about not so much focus on the almighty dollar."
Pros: "The crew was extremely friendly and welcoming (with the exception of one of the crew members who was not friendly)."
Cons: "The seat felt like any of the padding had been taken out. I have flown United many many times and this is the first time that I have actually had a complaint with the seats. Maybe it is just this aircraft. Still, terrible seats."
Pros: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Cons: "The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier."
Cons: "delayed 2 hrs, terrible turbulence"
Pros: "Crew was old and arrogant. Way too entitled. Layovers killed me. Overbooked flight qas annoying and no options to change to nonstop flights."
Pros: "Friendly flt. Attentive flt attendants."
Pros: "The stewardesses were polite and helpful."
Cons: "United does not take care of military. They have terrible customer service and charged me for my bags when Delta waives my baggage fees. The baggage people were so rude and didn't want to help anyone in line."
Cons: "Plane old , no music, no tv, no plug in"
Pros: "My ipod which was keeping me from goimg ballistic"
Cons: "The flight was delayed 3 hours but then the plane broke and I had to wait another hour. I know stuff happens but god willing I made it home, after taking nearly 12 hours to get from Atlanta to LA, this experience has made me rethink flying with united airlines."
Pros: "It was my 1st time flying United. I am diabetic. Would have been nice to have been given peanuts or some kind of snack, on a couple hour flight. Also, no free WiFi sucked. Other then that, the crew was friendly for the most part and I really have no other complaints."
Pros: "Convenient to home... More,direct flight"
Cons: "Leg/knee room was poor... With a rear row seat, reclining was limited. Trying to bend down to loosen my shoelaces, it was barely possible, and tying shoes,on landing was impossible... No room to lean forward to reach down to get to the shoes. Not the most cramped flight I've had (that record was in a CASA124 from Friendly Island Airway from PPG to Vava'u, Tonga) While I attempted to sleep, my partner was interested in the entertainment, but was shocked to find it was all watch for $$$. Perhaps we are so used to international carriers with free movies on demand, with a choice of 30-40"
Pros: "I liked that I was randomly selected for an upgrade in seating."
Cons: "No snack on a 5 hour flight? That's ridiculous!"
Pros: "The fast boarding"
Pros: "He flight attendants were good but the seats are terrible."
Pros: "There was one flight attendant that was really nice and funny and tried very hard to make everyone have a pleasant flight. But there was no movies or tv on a 5 hour flight and the United app will not let you watch anything even if you buy the internet. I won't be flying united again."
Cons: "I did not care for the male flight attendant. Showed arrogance towards passengers."
Pros: "It was my first time flying United Airlines and I was satisfied with the service. I would definitely recommend this airline. Everyone was very courteous and available to answer questions."
Pros: "Smaller plane! Easy board, quick flight"
Cons: "Seats are packed in, no wifi, arrived way early sat on tar mat no fresh air my chest was hurting from the smell of jet fumes until we finally pulled into a gate!"
Pros: "Free wifi on board"
Pros: "changed my flight to SF to Chicago rather than LA"
Pros: "Great variety of entertainment and enjoyment experienced once on the flight."
Cons: "I traveled with my girlfriend and we were split up on our flight from Newark to LA. We were told that our seats would be adjusted once at the gate but the attendant stated there was nothing they could do to help us with our seats. When purchasing, there were no available seats thus I came to the airport early to make the arrangements necessary. Flying 5hrs across country separated from your significant other is not ideal and did not make either of us happy."
Pros: "Cabin cre were nice"
Cons: "They only served drinks not like in other airlines were in they serve treats or snacks for short trips. Especially for a 5 hour trip."
Cons: "The flight was so hot no air"
Cons: "My husband & I booked seats together and you separated us to opposite sides! There was not a single movie since there weren't any TV screens. There were no USB plug ins."
Pros: "Was boarded quickly"
Cons: "No charge ports for my phone"
Cons: "No tvs..."
Airlines flying from Pisa to California have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights