Pros: "Great service welcoming to the airplane and the service later was good too, not complains at all"
Cons: "I would said nothing because I really had a good flight"
Cons: "The planes are incredibly outdated. The flight was delayed due to maintenance issues and I see why! The life vests under the seat were falling down and sliding all around the floor. It was a mess."
Pros: "Very little"
Cons: "Very unorganized. They called Grioup A, then before that group was 1/2 done they called the next, and then the next. Passengers were crowding in. The check-in people were disorganized"
Pros: "Jet blue us such a pleasure.historic moment in the country and was able to watch. Thank you."
Cons: "got to airport and had to pay additional 100.00 because of unaccompanied minor. would have liked to know that at booking. not at airport."
Cons: "TV again on my JetBlue flight did not work. Third flight in a row. Never fails. If your going to charge that much for a flight, at least go they and see that the TVs are working."
Pros: "I liked the crew and how upbeat they were. It was very easy boarding process."
Cons: "I honestly can’t think of anything that I did not like about this flight."
Pros: "The flight was mercifully short."
Cons: "This was supposedly a first-class flight. There was no distinction between the "first class" seating and the rest of the seats on the plane. Apparently JetBlue didn't feel they'd gotten their cut for my first-class ticket to Zurich through IcelandAir, so they did absolutely nothing to make this seem like a first-class flight. I didn't even board early. I will actively avoid JetBlue in the future."
Pros: "Crew, comfort"
Cons: "Multiple changes in arrival time (5X total), tv was not working, WiFi was okay."
Pros: "Reconnected a missed connection"
Cons: "A notice went out at 15mins before boarding that the plane had not left another city yet 1:45mins away. The agent, Kyle, in PIT told me not to worry about my connecting flight “that all flights were delayed.” That was a lie. My connecting flight to JFK went out on time and I missed it by 20-30mins. The “Just ask Me” desk, set me up with another’s flight to a different airport LAG. I’m sitting in the airport waiting to board a flight who’s door close at 11:15am and everyone is still sitting here at 11:05am."
Pros: "Arriving 40 minutes ahead of schedule. Delta makes more an effort to provide spacing between passengers and provides sanitizer wipes both on boarding and with the snack pack."
Cons: "Needed assistance for limited mobility to make connections at ATL was not provided. Caused us to miss connections and had two falls trying to get around. Air France was terrible. Very limited food and beverage service left us hungry and thirsty on 7 to 10 hour flights."
Pros: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."
Cons: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Cons: "Even the comfort seats are crammed together too close. One can barely move. Dreadful"
Pros: "Boarding was easy. Checking in was easy, the overall flight was quiet and quick and on time"
Cons: "Nothing to report here"
Pros: "Crew was very kind"
Cons: "Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan."
Pros: "Food was unexpectedly good."
Cons: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"
Pros: "Our flight arrived ahead of schedule and the crew was great. Quick boarding although due to weather we were a bit late boarding aircraft however made up for lost time."
Cons: "The aircraft was a bit warm and there was no ice for beverages which were warm"
Pros: "The leg room in comfort+ was nice."
Cons: "I didn't like how the cabin temperature was freezing cold. My wife and I were wearing long pants and sweaters and were still freezing. We asked the flight attendants twice for blankets and each time they said no. I know they had extra blankets but for some reason they did not give us one. I thought that sitting in comfort+ they'd at least give us the comfort of a blanket but I guess not... Oh well."
Pros: "The Consistency!"
Cons: "Location of the gates in Charlotte are always so far away from one another!"
Pros: "Nothing Not happy with the airline Canceled this reservation less than a week after I booked it Would not refund me"
Pros: "The plane didn’t crash"
Cons: "The air smelled like a dirty diaper, seats are over priced for the very little improvement over basic economy"
Pros: "Nice crew and comfortable seats. It was a fairly smooth ride."
Pros: "The crew was good in first but ooor in baxk"
Cons: "More room for bags"
Cons: "The baggage claim took forever. And the flight was late."
Cons: "The plane was so small no roller bags could be accommodated. All bags were gate checked. Retrieving all those bags while on the jetway was difficult"
Pros: "I hated the whole experience"
Cons: "I’ve never flown American Airlines and the flight was on time."
Cons: "Check in at originating and connecting flight very difficult. American Airlines could not find reservation on British Airways system. Was asked multiple times if I truly was booked on the flight. Four+ hour delay due to mechanical issues, delayed by union issues."
Pros: "Think I said this before. Up graded to 1st class because the flight to Miami was do horrible."
Seats suck. Only one drink service in three hours with the flight attendants being more attendant to their phones than the customer. Painful in the extreme.
Pros: "United canceled this flight."
Cons: "If United didn't cancel this flight and then rudely answer questions about a full refund."
Pros: "Kind, attentive crew who were very professional"
Cons: "The armrest control for the TV embedded in the seat in front of me from Pittsburgh to Denver didn't work, so I was forced to watch sports-ball while trying to read a book/work on my laptop. There's so little space between seats that it felt like an intrusion into my personal space."
Pros: "The crew was very good and the seats were also fine"
Pros: "Delayed but we arrived almost on time"
Cons: "Terrible that United charges for Carry on bags!!! Most airlines don’t do that but this is almost getting like flying in other low cost airlines. The price was not super competitive and on top they give you mediocre Seats, they split your family members just to push you to pay for the upgrades."
Pros: "Boarded a little early and everything was moved along smoothly and efficiently. Quick and painless. Very smooth landing."
Pros: "Early morning departures are the best and the crew and boarding staff were fantastic"
Pros: "Flight boarded quickly with enough room for my luggage in overhead bin. Seat by the window had enough leg room with a bag underneath the seat. Flight landed safely."
Cons: "No assistance with placing and removing luggage from the overhead bin by the flight attendants."
Pros: "United and American Airlines are subpar at best. I had a poor experience with rude staff and the seats were VERY uncomfortable."
Cons: "United and American Airlines are subpar at best. I had a poor experience with rude staff and the seats were VERY uncomfortable."
Pros: "Nice smooth flight. Very attentive crew. Comfortable seats. Flying is when it's nice to be small."
Cons: "Flight delayed because of oil leak in engine. Not offered nuts instead of pretzels."
Pros: "Left right on time. Deplaned quickly because there were fewer bags"
Cons: "Reclining seats"
Cons: "Seats the most uncomfortable I have ever experienced. They don't recline work no padding on a metal frame."
Pros: "Boarded flight quickly, flight left on time, flight was very comfortable, landed very smoothly."
Cons: "There was nothing i didn't like about the flight."
Pros: "Quick easy flight. Friendly staff and fast check in."
Cons: "Charges for everything. Couldn't even get a coke in flight."
Cons: "Need shorter lay overs. The plane was very dirty. And interior is in need of repairs"
Cons: "Flight originally 2 hours delayed. Turned into a 3 hour delay. Crew members were rude and food items were too expensive."
Cons: "That we were delayed with not many updates. We arrived at 5 am for a 7 am flight and didnt board until an hour after the said departure time."
Pros: "Um, I had a whole row to myself. Flight attendants were very nice, encouraging us to spread out and get comfy. Right on time, arrived early. No Complaints!"
Pros: "I was really excited to sit in 1c today by chance and the flight attendant Anthony was super friendly and nice."
Cons: "All but two of the kiosks at check-in were out of order. So get on that."
Pros: "The crew was nice and the boarding was simple"
Cons: "Not very comfortable, $50 for a bag is crazy. No complimentary snacks."