The flight was delayed two hours with no email warning and minimal updates while waiting at the airport. I take this flight solely because it is more time efficient than driving but considering from when I arrived at the airport (probably an hour early for my scheduled flight) to when I actually landed in Boston it took longer than it would have taken me to drive, it didn't really seem worth it
Excellent customer service the crew was very helpful and caring. Took off on time landed on time very pleased with my service and my trip.
The only thing I didn't like it was a two propeller aircraft very small very tight. Even though the ticket for the fligh was relative Inexpensive the extra cost for bags was $50 and my budget took a hit for that. But that's the normal charge I guess for most airlines anyways.
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